# Meltwater vs Mention Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Mention excels in **ease of use** , with users appreciating its intuitive interface and straightforward setup process. One user highlighted how "simple and intuitive to use" it is, making it a great choice for those who prioritize user-friendly design.
- **Users say** Meltwater stands out for its **comprehensive media monitoring capabilities** , particularly with its ability to track mentions across various media outlets. Reviewers noted that it helps them stay informed about their organization's presence in the media, which is crucial for effective communication strategies.
- **According to verified reviews** , Mention offers strong **real-time alerts** that keep users updated on brand mentions across social media and the web. This feature was praised for making it easier to react quickly to important conversations, a significant advantage for brands needing to manage their online reputation.
- **Reviewers mention** that Meltwater's new AI tools enhance user experience by making it easier to find relevant content and automate reporting tasks. Users highlighted how this feature contributes to their efficiency, especially for those managing newsletters and social media posts.
- **G2 reviewers report** that while Mention is particularly favored by small businesses, it may not have the same level of **market presence** as Meltwater, which is reflected in its significantly higher total number of reviews. This suggests that Meltwater may offer a more robust solution for larger organizations or those needing extensive media coverage.
- **Users say** that both platforms provide valuable **support** , but Mention's customer service is often highlighted for being responsive and helpful. One user noted the "support from the Mention team" as a key factor in their positive experience, indicating that personalized assistance can make a difference in user satisfaction.



| | Meltwater | Mention | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 2,654 | 442 | 
| **Largest Market Segment** | Small-Business (41.3% of reviews) | Small-Business (63.4% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $599.00 | 

---
## Top Pros & Cons

### Meltwater

Pros:
- Ease of Use (168 reviews)
- Features (137 reviews)

Cons:
- Improvement Needed (78 reviews)
- Learning Curve (56 reviews)

### Mention

Pros:
- Brand Monitoring (2 reviews)
- Ease of Use (2 reviews)

Cons:
- AI Limitations (1 reviews)
- Complexity (1 reviews)

---
## Ratings Comparison
| Rating | Meltwater | Mention | 
|---|---|---|
  | **Meets Requirements** | 7.9 (2170 reviews) | 8.4 (385 reviews) | 
  | **Ease of Use** | 7.9 (2273 reviews) | 8.8 (389 reviews) | 
  | **Ease of Setup** | 7.9 (1240 reviews) | 8.8 (170 reviews) | 
  | **Ease of Admin** | 8.1 (933 reviews) | 8.7 (166 reviews) | 
  | **Quality of Support** | 8.6 (2095 reviews) | 8.5 (289 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (939 reviews) | 8.5 (153 reviews) | 
  | **Product Direction (% positive)** | 8.0 (2146 reviews) | 8.0 (381 reviews) | 

---
## Pricing

### Meltwater

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Mention

#### Entry-Level Pricing

Plan: Company Plan

Price: Starting at $599.00

Description: Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale.

Key Features:
- Unlimited users
- 10+ Basic, Standard and Boolean-search based alerts
- 50,000 mentions

[Learn more about Mention](https://www.g2.com/products/mention/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Meltwater** | 7.6/10 | 657 |
| **Mention** | N/A | N/A |

#### Social Analytics

| Feature | Meltwater | Mention | 
|---|---|---|
| **Competitor Analysis** | 7.8 (529 reviews) | Not enough data | 
| **Follower Analysis** | 7.7 (513 reviews) | Not enough data | 
| **Post Performance** | 8.0 (520 reviews) | Not enough data | 
| **Paid Campaign Tracking** | 6.8 (377 reviews) | Not enough data | 
| **Attribution** | Feature Not Available | Not enough data | 
| **Hashtag Analytics** | 7.5 (394 reviews) | Not enough data | 
| **Sentiment Analysis** | 7.1 (428 reviews) | Not enough data | 

#### Reports & Dashboards

| Feature | Meltwater | Mention | 
|---|---|---|
| **Report Customizability** | 7.7 (550 reviews) | Not enough data | 
| **Report Exporting** | 8.0 (568 reviews) | Not enough data | 
| **Scalability** | 7.9 (483 reviews) | Not enough data | 
| **White Label** | Feature Not Available | Not enough data | 

#### Agentic AI - Social Media Analytics

| Feature | Meltwater | Mention | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Meltwater** | 7.3/10 | 311 |
| **Mention** | 8.4/10 | 25 |

#### Content & Collaboration

| Feature | Meltwater | Mention | 
|---|---|---|
| **Content Calendar** | 8.1 (239 reviews) | Feature Not Available | 
| **Content Library** | 7.4 (212 reviews) | Feature Not Available | 
| **Shared Inbox** | 7.3 (202 reviews) | Feature Not Available | 
| **Approval Workflows** | 7.5 (204 reviews) | Feature Not Available | 
| **Users and Permissions** | 8.0 (229 reviews) | Feature Not Available | 
| **Content Creation** | 7.6 (212 reviews) | Feature Not Available | 

#### Social Management

| Feature | Meltwater | Mention | 
|---|---|---|
| **Social Analytics** | 8.3 (286 reviews) | 8.4 (22 reviews) | 
| **Social Publishing** | 7.9 (273 reviews) | Feature Not Available | 
| **Campaign Optimization** | 7.4 (238 reviews) | Feature Not Available | 
| **Social Engagement** | 7.9 (277 reviews) | Feature Not Available | 
| **Social Ads** | 6.5 (209 reviews) | Feature Not Available | 
| **Campaign Planning** | 7.1 (209 reviews) | Feature Not Available | 
| **Hashtag Capabilites** | 7.3 (100 reviews) | Not enough data | 

#### Agentic AI - Social Media Management

| Feature | Meltwater | Mention | 
|---|---|---|
| **Autonomous Task Execution** | 5.8 (24 reviews) | Feature Not Available | 
| **Multi-step Planning** | 6.0 (24 reviews) | Feature Not Available | 
| **Decision Making** | 6.2 (23 reviews) | Feature Not Available | 

### Media Monitoring

| Product | Score | Reviews |
|---|---|---|
| **Meltwater** | 7.3/10 | 817 |
| **Mention** | 8.6/10 | 15 |

#### Media Channels

| Feature | Meltwater | Mention | 
|---|---|---|
| **Broadcast Media** | 7.3 (643 reviews) | Feature Not Available | 
| **Print Media** | 7.2 (664 reviews) | Feature Not Available | 
| **Online Media** | 8.5 (744 reviews) | 8.9 (15 reviews) | 

#### Geographic Coverage

| Feature | Meltwater | Mention | 
|---|---|---|
| **Local Media** | 7.8 (709 reviews) | 9.0 (14 reviews) | 
| **National Media** | 8.3 (718 reviews) | 8.9 (14 reviews) | 
| **International Media** | 7.6 (643 reviews) | 8.5 (13 reviews) | 

#### Reporting

| Feature | Meltwater | Mention | 
|---|---|---|
| **Keyword Targeting** | 8.2 (721 reviews) | 8.7 (15 reviews) | 
| **Custom Feeds and Alerts** | 8.1 (703 reviews) | 8.2 (15 reviews) | 
| **Custom Reports** | 7.9 (710 reviews) | 8.5 (13 reviews) | 
| **Dashboards** | 8.0 (737 reviews) | 7.9 (13 reviews) | 

#### Agentic AI - Media Monitoring

| Feature | Meltwater | Mention | 
|---|---|---|
| **Autonomous Task Execution** | 6.3 (83 reviews) | Not enough data | 
| **Cross-system Integration** | 6.3 (82 reviews) | Not enough data | 
| **Adaptive Learning** | 6.2 (80 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.3 (81 reviews) | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Meltwater | Mention | 
|---|---|---|
| **AI Text Generation** | 6.6 (291 reviews) | Not enough data | 
| **AI Text Summarization** | 6.6 (284 reviews) | Not enough data | 

### Audience Intelligence Platforms

| Product | Score | Reviews |
|---|---|---|
| **Meltwater** | 7.7/10 | 53 |
| **Mention** | N/A | N/A |

#### Audiences

| Feature | Meltwater | Mention | 
|---|---|---|
| **Audience Insights** | 8.0 (46 reviews) | Not enough data | 
| **Influencer Identification** | 7.3 (44 reviews) | Not enough data | 
| **Buyer Personas** | 7.0 (42 reviews) | Not enough data | 
| **Segmentation** | 7.4 (42 reviews) | Not enough data | 

#### Data Analysis

| Feature | Meltwater | Mention | 
|---|---|---|
| **Network Analysis** | 7.5 (42 reviews) | Not enough data | 
| **Dashboards** | 8.2 (47 reviews) | Not enough data | 
| **Visualizations** | 8.1 (43 reviews) | Not enough data | 
| **Advanced Filtering** | 8.0 (45 reviews) | Not enough data | 

#### Administration

| Feature | Meltwater | Mention | 
|---|---|---|
| **Marketing Integrations** | Feature Not Available | Not enough data | 
| **Ad Integrations** | Feature Not Available | Not enough data | 
| **Data Exporting** | 7.9 (44 reviews) | Not enough data | 

#### Agentic AI - Audience Intelligence Platforms

| Feature | Meltwater | Mention | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **Meltwater** | 7.5/10 | 973 |
| **Mention** | 7.9/10 | 322 |

#### Monitoring & Listening

| Feature | Meltwater | Mention | 
|---|---|---|
| **Social Measurement** | 8.1 (818 reviews) | 8.2 (255 reviews) | 
| **Influencer Identification** | 7.3 (707 reviews) | 7.8 (239 reviews) | 
| **Brand Monitoring** | 8.2 (544 reviews) | 8.8 (11 reviews) | 
| **Keyword Tracking** | 8.3 (532 reviews) | 8.3 (10 reviews) | 
| **Trend Analysis** | 7.8 (498 reviews) | 6.7 (8 reviews) | 
| **Competitor Analysis** | 7.9 (484 reviews) | 6.7 (6 reviews) | 

#### Agentic AI - Social Media Listening Tools

| Feature | Meltwater | Mention | 
|---|---|---|
| **Autonomous Task Execution** | 6.6 (85 reviews) | Feature Not Available | 
| **Cross-system Integration** | 6.6 (88 reviews) | Feature Not Available | 
| **Adaptive Learning** | 6.2 (82 reviews) | Feature Not Available | 

#### Data Management & Analysis

| Feature | Meltwater | Mention | 
|---|---|---|
| **Sentiment Analysis** | 6.9 (787 reviews) | 7.6 (224 reviews) | 
| **Social Reporting** | 8.0 (811 reviews) | 8.3 (230 reviews) | 
| **Alerts and Notifications** | 8.1 (490 reviews) | 8.9 (11 reviews) | 
| **Advanced Data Filtering** | 7.9 (482 reviews) | 7.9 (8 reviews) | 

### Influencer Marketing Platforms

| Product | Score | Reviews |
|---|---|---|
| **Meltwater** | 7.2/10 | 222 |
| **Mention** | N/A | N/A |

#### Influencer Marketing

| Feature | Meltwater | Mention | 
|---|---|---|
| **Influencer Recruitment** | 7.8 (206 reviews) | Not enough data | 
| **Influencer Scoring** | 7.8 (206 reviews) | Not enough data | 
| **Audience Analysis** | 8.0 (211 reviews) | Not enough data | 
| **Influencer Segmentation** | 7.7 (199 reviews) | Not enough data | 
| **Influencer Collaboration** | 7.4 (197 reviews) | Not enough data | 
| **User-Generated Content (UGC) Management** | 6.9 (162 reviews) | Not enough data | 
| **Content Approval** | 7.4 (170 reviews) | Not enough data | 
| **Campaign Analytics** | 8.0 (199 reviews) | Not enough data | 
| **Reporting and Dashboards** | 7.9 (200 reviews) | Not enough data | 
| **Data Importing and Exporting Tools** | 7.7 (185 reviews) | Not enough data | 
| **Influencer Whitelisting** | Feature Not Available | Not enough data | 
| **Influencer Compensation** | 6.7 (148 reviews) | Not enough data | 
| **Social Commerce** | 6.7 (135 reviews) | Not enough data | 
| **E-Commerce Integration** | 6.3 (115 reviews) | Not enough data | 

#### Agentic AI - Influencer Marketing Platforms

| Feature | Meltwater | Mention | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | 5.5 (7 reviews) | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | 6.0 (7 reviews) | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### PR Analytics

| Product | Score | Reviews |
|---|---|---|
| **Meltwater** | 6.7/10 | 159 |
| **Mention** | N/A | N/A |

#### Generative AI

| Feature | Meltwater | Mention | 
|---|---|---|
| **AI Text Generation** | 6.6 (155 reviews) | Not enough data | 
| **AI Text Summarization** | 6.7 (154 reviews) | Not enough data | 

### Answer Engine Optimization (AEO)

| Product | Score | Reviews |
|---|---|---|
| **Meltwater** | N/A | N/A |
| **Mention** | N/A | N/A |

#### AI Visibility & Tracking

| Feature | Meltwater | Mention | 
|---|---|---|
| **AI Mention Tracking** | Not enough data | Not enough data | 
| **AI Search Ranking Insights** | Not enough data | Not enough data | 

#### Sentiment & Brand Analysis

| Feature | Meltwater | Mention | 
|---|---|---|
| **AI Sentiment Monitoring** | Not enough data | Not enough data | 
| **AI Hallucination Detection** | Not enough data | Not enough data | 

#### Competitive Benchmarking

| Feature | Meltwater | Mention | 
|---|---|---|
| **Industry AI Sentiment Benchmarking** | Not enough data | Not enough data | 
| **Competitor AI Presence Comparison** | Not enough data | Not enough data | 

#### AI Content Optimization

| Feature | Meltwater | Mention | 
|---|---|---|
| **Semantic Optimization for AI Models** | Not enough data | Not enough data | 
| **AI-Driven Content Recommendations** | Not enough data | Not enough data | 

#### Reporting & Alerts

| Feature | Meltwater | Mention | 
|---|---|---|
| **Real-Time AI Mention Alerts** | Not enough data | Not enough data | 
| **AI Visibility Reporting** | Not enough data | Not enough data | 

### Media and Influencer Targeting

| Product | Score | Reviews |
|---|---|---|
| **Meltwater** | 7.4/10 | 529 |
| **Mention** | N/A | N/A |

#### Database

| Feature | Meltwater | Mention | 
|---|---|---|
| **Media Database** | 7.9 (490 reviews) | Not enough data | 
| **Contact/Campaign Management** | 7.9 (416 reviews) | Not enough data | 
| **Newsroom** | 8.0 (389 reviews) | Not enough data | 

#### Outreach

| Feature | Meltwater | Mention | 
|---|---|---|
| **Media Distribution** | 8.1 (433 reviews) | Not enough data | 
| **PR Planner** | 7.5 (146 reviews) | Not enough data | 
| **Social Media Services** | 7.7 (349 reviews) | Not enough data | 

#### Reporting

| Feature | Meltwater | Mention | 
|---|---|---|
| **Monitoring** | 8.5 (485 reviews) | Not enough data | 
| **Response Desk** | 8.3 (362 reviews) | Not enough data | 
| **Impact Measurement** | 8.1 (413 reviews) | Not enough data | 

#### Agentic AI - Media and Influencer Targeting

| Feature | Meltwater | Mention | 
|---|---|---|
| **Autonomous Task Execution** | 5.8 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 6.0 (19 reviews) | Not enough data | 
| **Adaptive Learning** | 6.0 (19 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.0 (19 reviews) | Not enough data | 
| **Proactive Assistance** | 6.0 (19 reviews) | Not enough data | 

#### User Rights/Roles

| Feature | Meltwater | Mention | 
|---|---|---|
| **Version Control** | 7.7 (305 reviews) | Not enough data | 
| **Team Collaboration** | 8.0 (327 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools), [Media Monitoring Software](https://www.g2.com/categories/media-monitoring)

**Unique to Meltwater (7):** [Audience Intelligence Platforms ](https://www.g2.com/categories/audience-intelligence-platforms), [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Suites](https://www.g2.com/categories/social-media-suites), [Answer Engine Optimization (AEO) Tools](https://www.g2.com/categories/answer-engine-optimization-aeo), [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms), [Media and Influencer Targeting Software](https://www.g2.com/categories/media-and-influencer-targeting), [PR Analytics Software](https://www.g2.com/categories/pr-analytics)



---
## Reviewer Demographics

### By Company Size

| Segment | Meltwater | Mention | 
|---|---|---|
| **Small-Business** | 41.3% | 63.4% | 
| **Mid-Market** | 38.0% | 27.5% | 
| **Enterprise** | 20.7% | 9.2% | 

### By Industry

#### Meltwater

- **Marketing and Advertising:** 15.3%
- **Public Relations and Communications:** 14.6%
- **Non-Profit Organization Management:** 6.9%
- **Higher Education:** 5.5%
- **Information Technology and Services:** 3.1%
- **Financial Services:** 2.4%
- **Hospital & Health Care:** 2.3%
- **Consumer Goods:** 2.1%
- **Computer Software:** 1.9%
- **Education Management:** 1.7%
- **Other:** 44.2%

#### Mention

- **Marketing and Advertising:** 10.8%
- **Internet:** 10.3%
- **Information Technology and Services:** 7.4%
- **Computer Software:** 5.7%
- **Public Relations and Communications:** 4.1%
- **Non-Profit Organization Management:** 3.0%
- **Entertainment:** 3.0%
- **Writing and Editing:** 2.5%
- **Management Consulting:** 2.3%
- **Financial Services:** 2.3%
- **Other:** 48.5%

---
## Alternatives

### Alternatives to Meltwater

- [Semrush](https://www.g2.com/products/semrush/reviews) — 4.5/5 stars (3884 reviews)
- [CisionOne](https://www.g2.com/products/cisionone/reviews) — 3.9/5 stars (1317 reviews)
- [Muck Rack](https://www.g2.com/products/muck-rack/reviews) — 4.5/5 stars (434 reviews)
- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)
- [Onclusive](https://www.g2.com/products/onclusive/reviews) — 4.3/5 stars (207 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7219 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6424 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews)
- [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) — 4.0/5 stars (983 reviews)
- [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (971 reviews)

### Alternatives to Mention

- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7219 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6424 reviews)
- [CisionOne](https://www.g2.com/products/cisionone/reviews) — 3.9/5 stars (1317 reviews)
- [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (971 reviews)
- [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) — 4.4/5 stars (721 reviews)
- [Brand24](https://www.g2.com/products/brand24/reviews) — 4.6/5 stars (347 reviews)
- [Sendible](https://www.g2.com/products/sendible/reviews) — 4.5/5 stars (904 reviews)
- [Quid](https://www.g2.com/products/quid-2023-10-05/reviews) — 4.3/5 stars (305 reviews)
- [Mentionlytics](https://www.g2.com/products/mentionlytics/reviews) — 4.9/5 stars (109 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews)

---
## Top Discussions

### Meltwater

- Title: [How do I make Meltwater work for our organization?](https://www.g2.com/discussions/how-do-i-make-meltwater-work-for-our-organization) — 3 comments, 1 upvote
  > **Top comment:** "I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach."
- Title: [How much does meltwater cost?](https://www.g2.com/discussions/how-much-does-meltwater-cost) — 2 comments
  > **Top comment:** "Depends on the exact tools within the platform you want to use and size of organization.  We are a very small marketing team of a public library, so our cost..."
- Title: [How soon will sysomos and meltwater fully be integrated?](https://www.g2.com/discussions/how-soon-will-sysomos-and-meltwater-fully-be-integrated) — 2 comments, 1 upvote
  > **Top comment:** "Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater..."
- Title: [How many influencers are on Klear?](https://www.g2.com/discussions/how-many-influencers-are-on-klear) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [Who uses meltwater?](https://www.g2.com/discussions/who-uses-meltwater) — 1 comment
  > **Top comment:** "Those who have anything to do with social media. "

### Mention

- Title: [What is Mention used for?](https://www.g2.com/discussions/what-is-mention-used-for) — 1 comment
  > **Top comment:** "Mention is the marketer's best friend, allowing them to tackle multiple online marketing challenges. The platform seamlessly integrates social listening and..."
- Title: [Do you offer a free trial?](https://www.g2.com/discussions/trial-9ea8afc6-924f-436b-99e5-c147f8daa291) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, you can try our product for 14 days."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/meltwater-vs-mention)