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Compare Meltwater and Mention 
Featured Products
At a Glance
Market Segments
Small-Business (41.6% of reviews)
Small-Business (63.4% of reviews)
Entry-Level Pricing
No pricing available
Starting at $599.00
Meltwater
Star Rating
(2,494)4.0 out of 5
Market Segments
Small-Business (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MeltwaterMention
Star Rating
(442)4.3 out of 5
Market Segments
Small-Business (63.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $599.00
Learn more about MentionSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Mention excels in ease of use, with users highlighting its intuitive interface and simple navigation. One user mentioned it is "very simple to use, extremely reliable and efficient to find specific info anywhere on the web at the right time."
- Users say Meltwater stands out for its comprehensive media monitoring capabilities, providing a robust system that captures social sources and global news. Reviewers appreciate its customizable dashboard and automated analytics, which help in delivering a clear brand image.
- According to verified reviews, Mention is particularly well-suited for small businesses, with a significant portion of its user base coming from this segment. Users find it tailored to their needs, offering advanced tools for refining queries and eliminating false positives.
- Reviewers mention that Meltwater's customer support is highly responsive, with users noting that the programming is intuitive once set up. This level of support can be crucial for businesses needing quick assistance and guidance.
- G2 reviewers highlight that while Mention has a strong focus on brand monitoring, scoring notably high in this area, Meltwater offers a broader range of features that cater to larger organizations, making it a more comprehensive choice for extensive media intelligence needs.
- Users report that both platforms provide valuable social analytics, but Mention's specific focus on local media and keyword tracking gives it an edge for users looking to hone in on niche markets, as reflected in user feedback praising its effectiveness in these areas.
Pricing
Entry-Level Pricing
Meltwater
No pricing availableMention
Company Plan
Starting at $599.00
Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale.
- Unlimited users
- 10+ Basic, Standard and Boolean-search based alerts
- 50,000 mentions
Free Trial
Meltwater
No trial information availableMention
Free Trial is available
Ratings
Meets Requirements
7.9
2,136
8.4
385
Ease of Use
7.8
2,170
8.8
389
Ease of Setup
7.8
1,150
8.8
170
Ease of Admin
8.1
929
8.7
166
Quality of Support
8.5
2,061
8.5
289
Has the product been a good partner in doing business?
8.4
935
8.5
153
Product Direction (% positive)
8.0
2,119
8.0
381
Features by Category
Social Analytics
7.8(won by default)
525
Not enough data
7.7(won by default)
513
Not enough data
8.0(won by default)
518
Not enough data
6.8(won by default)
376
Not enough data
Feature Not Available
Not enough data
7.5(won by default)
394
Not enough data
7.1(won by default)
425
Not enough data
Reports & Dashboards
7.7(won by default)
544
Not enough data
8.0(won by default)
564
Not enough data
7.9(won by default)
481
Not enough data
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content & Collaboration
8.1
238
Feature Not Available
7.4
211
Feature Not Available
7.3
202
Feature Not Available
7.5
203
Feature Not Available
8.0
228
Feature Not Available
7.6
212
Feature Not Available
Social Management
8.3
280
8.4
22
7.8
267
Feature Not Available
7.4
237
Feature Not Available
7.9
275
Feature Not Available
6.5
208
Feature Not Available
7.1
208
Feature Not Available
7.3
100
Not enough data
Agentic AI - Social Media Management
5.8
24
Feature Not Available
6.0
24
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
6.2
23
Feature Not Available
Media Channels
7.3
635
Feature Not Available
7.2
657
Feature Not Available
8.5
730
8.9
15
Geographic Coverage
7.8
703
9.0
14
8.2
711
8.9
14
7.6
636
8.5
13
Reporting
8.2
709
8.7
15
8.1
696
8.2
15
7.9
690
8.5
13
7.9
713
7.9
13
Agentic AI - Media Monitoring
6.3
83
Not enough data
6.3
81
Not enough data
6.2
80
Not enough data
6.3
81
Not enough data
Feature Not Available
Not enough data
Generative AI
6.5
288
Not enough data
6.6
283
Not enough data
Audiences
8.0
46
Not enough data
7.3
44
Not enough data
7.0
42
Not enough data
7.4
42
Not enough data
Data Analysis
7.5
42
Not enough data
8.1
45
Not enough data
8.1
43
Not enough data
7.9
43
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
43
Not enough data
Agentic AI - Audience Intelligence Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring & Listening
8.0
801
8.2
255
7.3
703
7.8
239
8.2
515
8.8
11
8.3
522
8.3
10
7.8
486
6.7
8
7.8
477
6.7
6
Agentic AI - Social Media Listening Tools
6.5
83
Feature Not Available
6.4
84
Feature Not Available
6.2
82
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Data Management & Analysis
6.9
779
7.6
224
7.9
787
8.3
230
8.0
481
8.9
11
7.8
464
7.9
8
Influencer Marketing
7.8
203
Not enough data
7.8
205
Not enough data
8.0
209
Not enough data
7.7
199
Not enough data
7.4
196
Not enough data
6.9
162
Not enough data
7.4
170
Not enough data
8.0
199
Not enough data
7.9
200
Not enough data
7.7
185
Not enough data
Feature Not Available
Not enough data
6.7
148
Not enough data
6.7
134
Not enough data
6.3
115
Not enough data
Agentic AI - Influencer Marketing Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.5
7
Not enough data
Feature Not Available
Not enough data
6.0
7
Not enough data
Feature Not Available
Not enough data
Generative AI
6.6
155
Not enough data
6.7
152
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Database
7.9
480
Not enough data
7.9
412
Not enough data
8.0
388
Not enough data
Outreach
8.1
426
Not enough data
7.5
146
Not enough data
7.7
349
Not enough data
Reporting
8.5
474
Not enough data
8.3
361
Not enough data
8.1
407
Not enough data
Agentic AI - Media and Influencer Targeting
5.8
20
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
User Rights/Roles
7.7
305
Not enough data
8.0
326
Not enough data
Categories
Categories
Shared Categories
Meltwater and Mention are categorized as Social Media Management, Social Media Listening Tools, and Media Monitoring
Unique Categories
Meltwater is categorized as Audience Intelligence Platforms, Social Media Analytics, Social Media Suites, Answer Engine Optimization (AEO), Influencer Marketing Platforms, Media and Influencer Targeting, and PR Analytics
Mention has no unique categories
Reviews
Reviewers' Company Size
Meltwater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mention
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.7%
Public Relations and Communications
14.7%
Non-Profit Organization Management
6.6%
Higher Education
5.5%
Information Technology and Services
3.1%
Other
54.4%
Marketing and Advertising
10.8%
Internet
10.3%
Information Technology and Services
7.4%
Computer Software
5.7%
Public Relations and Communications
4.1%
Other
61.6%
Discussions
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
Do you offer a free trial?
1 Comment
Official Response from Mention
Yes, you can try our product for 14 days.Read more
What is Mention used for?
1 Comment
BD
Mention is the marketer's best friend, allowing them to tackle multiple online marketing challenges. The platform seamlessly integrates social listening and...Read more
Mention has no more discussions with answers
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