G2 reviewers report that Meltwater excels in providing a comprehensive media intelligence system, with features like social media listening and extensive global coverage, which helps users gain a broad perspective on their brand's presence.
Users say that Meltwater's platform is highly customizable, offering brilliant automated analytics and daily reports, making it easier for teams to track their media performance effectively.
Reviewers mention that while iQ media has a user-friendly setup and workflow, which simplifies media tracking, it lacks the extensive features and global reach that Meltwater offers, potentially limiting its effectiveness for larger brands.
According to verified reviews, both products receive high marks for customer support, but Meltwater's responsiveness is frequently highlighted, with users appreciating the quick assistance during setup and ongoing use.
Users note that Meltwater's intuitive programming makes it easy to navigate once set up, while iQ media's comprehensive archives are praised for helping users find specific information quickly, showcasing strengths in different areas of usability.
G2 reviewers highlight that Meltwater's overall satisfaction ratings are significantly higher, reflecting a more robust user experience, while iQ media, despite its positive feedback, has a much smaller review base, raising questions about its reliability for potential buyers.
Pricing
Entry-Level Pricing
Meltwater
No pricing available
iQ media
No pricing available
Free Trial
Meltwater
No trial information available
iQ media
No trial information available
Ratings
Meets Requirements
7.9
2,148
8.8
18
Ease of Use
7.8
2,182
7.7
18
Ease of Setup
7.8
1,160
Not enough data
Ease of Admin
8.1
932
Not enough data
Quality of Support
8.5
2,073
8.6
18
Has the product been a good partner in doing business?
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How much does meltwater cost?
2 Comments
CS
Depends on the exact tools within the platform you want to use and size of organization. We are a very small marketing team of a public library, so our cost...Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
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