G2 reviewers report that Muck Rack excels in its extensive and frequently updated media database, which users find invaluable for tracking key search terms and monitoring PR activity. This feature is highlighted as a significant advantage for businesses looking to gauge their media presence effectively.
Users say that MediaHQ offers a user-friendly experience with everything centralized in one place. The ease of use is frequently mentioned, along with the benefit of having an up-to-date database of contacts, which alleviates the stress of finding journalists and media contacts manually.
Reviewers mention that Muck Rack's implementation process is straightforward, making it easy for businesses to get started quickly. Users appreciate the clean interface, which contributes to a smooth onboarding experience, allowing them to focus on their PR strategies rather than technical hurdles.
According to verified reviews, MediaHQ shines in customer support, with users praising the quick and helpful responses from the service team. This level of support is crucial for users who may need assistance navigating the platform or troubleshooting issues.
G2 reviewers highlight that while Muck Rack has a strong performance in media and influencer targeting, MediaHQ offers a more comprehensive approach to press release creation and distribution, with users noting its effectiveness in simplifying media engagement processes.
Users report that Muck Rack and MediaHQ both have similar star ratings, but Muck Rack's higher G2 Score reflects greater overall satisfaction among users, particularly in areas like media database quality and analytics capabilities, which are essential for effective PR management.
Pricing
Entry-Level Pricing
MediaHQ
No pricing available
Muck Rack
No pricing available
Free Trial
MediaHQ
Free Trial is available
Muck Rack
No trial information available
Ratings
Meets Requirements
9.0
65
8.9
236
Ease of Use
9.1
65
8.9
237
Ease of Setup
9.3
42
9.0
126
Ease of Admin
9.4
13
9.1
81
Quality of Support
9.6
64
9.2
222
Has the product been a good partner in doing business?
Muck Rack is the AI communications platform that helps communications, PR, and marketing teams understand what’s happening, why it matters, and what to do...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.