Compare Medallia Digital Experience Analytics (DXA) and Zuko Analytics
At a Glance
Market Segments
Enterprise (50.0% of reviews)
Small-Business (53.8% of reviews)
Entry-Level Pricing
No pricing available
On Application Over 50,000 form sessions per month
Medallia Digital Experience Analytics (DXA)
Star Rating
(36)4.4 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Medallia Digital Experience Analytics (DXA)
Zuko Analytics
Star Rating
(14)4.7 out of 5
Market Segments
Small-Business (53.8% of reviews)
Pros & Cons
Entry-Level Pricing
On Application Over 50,000 form sessions per month
Browse all 4 pricing plans
Medallia Digital Experience Analytics (DXA) vs Zuko Analytics
When assessing the two solutions, reviewers found Zuko Analytics easier to use, set up, and administer. Reviewers also preferred doing business with Zuko Analytics overall.
- Reviewers felt that Zuko Analytics meets the needs of their business better than Medallia Digital Experience Analytics (DXA).
- When comparing quality of ongoing product support, reviewers felt that Zuko Analytics is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Zuko Analytics over Medallia Digital Experience Analytics (DXA).
Pricing
Entry-Level Pricing
Medallia Digital Experience Analytics (DXA)
No pricing availableZuko Analytics
Enterprise Package
On Application
Over 50,000 form sessions per month
Includes:
Unlimited trackable forms, Unlimited users, Implementation support, All features
Free Trial
Medallia Digital Experience Analytics (DXA)
No trial information availableZuko Analytics
Free Trial is available
Ratings
Meets Requirements
7.8
22
9.2
12
Ease of Use
7.9
22
8.8
13
Ease of Setup
7.8
10
9.3
10
Ease of Admin
8.9
9
9.4
8
Quality of Support
8.6
20
9.9
12
Has the product been a good partner in doing business?
9.5
10
10.0
8
Product Direction (% positive)
8.9
21
10.0
12
Features by Category
Metrics
8.5
10
Not enough data
8.6
11
Not enough data
7.7
11
Not enough data
8.7
10
Not enough data
7.4
9
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
8.2
10
Not enough data
8.8
11
Not enough data
Reporting
Not enough data
Not enough data
7.4
9
Not enough data
7.9
8
Not enough data
8.3
10
Not enough data
7.6
11
Not enough data
8.5
9
Not enough data
6.9
9
Not enough data
Other
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
9
Not enough data
8.5
8
Not enough data
7.4
7
Not enough data
Not enough data
Not enough data
7.6
7
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Behavior
9.0
12
|
Verified
Not enough data
8.3
12
|
Verified
Not enough data
7.7
13
|
Verified
Not enough data
A/B Testing
8.1
9
Not enough data
7.8
6
|
Verified
Not enough data
7.3
10
|
Verified
Not enough data
7.6
9
|
Verified
Not enough data
Visitor Information
8.3
8
|
Verified
Not enough data
7.7
8
|
Verified
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
5
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
8.3
7
Not enough data
7.2
6
Not enough data
8.3
7
Not enough data
7.7
5
Not enough data
7.9
8
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.1
12
Not enough data
8.9
9
Not enough data
8.5
11
Not enough data
7.4
12
Not enough data
7.6
12
Not enough data
Reporting
7.5
12
Not enough data
8.8
13
Not enough data
8.3
9
Not enough data
8.3
12
Not enough data
Categories
Categories
Shared Categories
Medallia Digital Experience Analytics (DXA) and Zuko Analytics are categorized as Session Replay
Unique Categories
Medallia Digital Experience Analytics (DXA) is categorized as Heatmap Tools, A/B Testing, Digital Analytics, and Product Analytics
Zuko Analytics is categorized as Online Form Builder
Reviews
Reviewers' Company Size
Medallia Digital Experience Analytics (DXA)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zuko Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
14.7%
Insurance
14.7%
Financial Services
8.8%
Automotive
5.9%
Retail
5.9%
Other
50.0%
Insurance
15.4%
Financial Services
15.4%
Computer Software
15.4%
Consulting
7.7%
Online Media
7.7%
Other
38.5%
Alternatives
Discussions
Medallia Digital Experience Analytics (DXA) has no discussions with answers
Zuko Analytics has no discussions with answers
