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Compare Medallia Digital Experience Analytics (DXA) and Sprig 
Featured Products
At a Glance
Market Segments
Enterprise (50.0% of reviews)
Mid-Market (50.5% of reviews)
Entry-Level Pricing
No pricing available
$0.00
Medallia Digital Experience Analytics (DXA)
Star Rating
(36)4.4 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Medallia Digital Experience Analytics (DXA)Sprig
Star Rating
(105)4.4 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansMedallia Digital Experience Analytics (DXA) vs Sprig
When assessing the two solutions, reviewers found Sprig easier to use, set up, and administer. However, reviewers preferred doing business with Medallia Digital Experience Analytics (DXA) overall.
- Reviewers felt that Sprig meets the needs of their business better than Medallia Digital Experience Analytics (DXA).
- When comparing quality of ongoing product support, reviewers felt that Sprig is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Sprig over Medallia Digital Experience Analytics (DXA).
Pricing
Entry-Level Pricing
Medallia Digital Experience Analytics (DXA)
No pricing availableSprig
Free Plan
$0.00
For individuals just getting started with capturing quick and easy user insights.
- 1 study per month
- 5k MTUs
- 1 Link Survey per month
Free Trial
Medallia Digital Experience Analytics (DXA)
No trial information availableSprig
Free Trial is available
Ratings
Meets Requirements
7.8
22
8.5
90
Ease of Use
7.9
22
8.8
92
Ease of Setup
7.8
10
8.6
52
Ease of Admin
8.9
9
9.0
28
Quality of Support
8.6
20
8.9
78
Has the product been a good partner in doing business?
9.5
10
9.0
28
Product Direction (% positive)
8.9
21
9.6
92
Features by Category
Metrics
8.5
10
Not enough data
8.6
11
Not enough data
7.7
11
Not enough data
8.7
10
Not enough data
7.4
9
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
8.2
10
Not enough data
8.8
11
Not enough data
Reporting
Not enough data
Not enough data
7.4
9
Not enough data
7.9
8
Not enough data
8.3
10
Not enough data
7.6
11
Not enough data
8.5
9
Not enough data
6.9
9
Not enough data
Other
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
9
Not enough data
8.5
8
Not enough data
7.4
7
Not enough data
Not enough data
Not enough data
7.6
7
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Response Methods
Not enough data
9.4
67
Not enough data
7.5
50
Not enough data
6.3
46
Not enough data
Feature Not Available
Not enough data
7.5
47
Participant Selection
Not enough data
9.3
55
Not enough data
Feature Not Available
Not enough data
7.7
46
Not enough data
6.9
46
Insights
Not enough data
7.9
63
Not enough data
8.0
60
Not enough data
7.2
52
Generative AI
Not enough data
8.1
48
User Behavior
9.0
12
|
Verified
6.7
12
8.3
12
|
Verified
6.7
11
7.7
13
|
Verified
5.8
10
A/B Testing
8.1
9
Feature Not Available
7.8
6
|
Verified
Feature Not Available
7.3
10
|
Verified
Feature Not Available
7.6
9
|
Verified
Feature Not Available
Visitor Information
8.3
8
|
Verified
8.2
14
7.7
8
|
Verified
7.2
12
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
5
7.9
19
7.4
7
7.5
18
6.9
6
7.4
21
8.3
7
6.6
19
7.2
6
6.7
16
8.3
7
6.9
16
7.7
5
7.5
17
7.9
8
7.5
19
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.3
10
Not enough data
6.5
10
Customization
Not enough data
8.9
9
Not enough data
7.0
9
Not enough data
7.2
9
Not enough data
6.9
8
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
7.3
17
Not enough data
7.7
16
Not enough data
7.5
16
Feedback Analysis
Not enough data
8.5
16
Not enough data
8.3
15
Not enough data
8.3
15
Feedback Sources
Not enough data
5.8
15
Not enough data
8.6
17
Not enough data
4.8
15
Not enough data
5.4
15
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
9.1
71
Not enough data
8.9
70
Not enough data
8.7
63
Not enough data
8.5
68
Survey Customization
Not enough data
8.2
60
Not enough data
8.0
58
Not enough data
7.0
47
Not enough data
6.7
42
Survey Insights
Not enough data
8.1
67
Not enough data
6.9
55
Not enough data
8.0
65
Not enough data
8.5
57
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.1
12
Not enough data
8.9
9
Not enough data
8.5
11
Not enough data
7.4
12
Not enough data
7.6
12
Not enough data
Reporting
7.5
12
Not enough data
8.8
13
Not enough data
8.3
9
Not enough data
8.3
12
Not enough data
Categories
Categories
Shared Categories
Medallia Digital Experience Analytics (DXA) and Sprig are categorized as Session Replay, Heatmap Tools, and Product Analytics
Unique Categories
Medallia Digital Experience Analytics (DXA) is categorized as A/B Testing and Digital Analytics
Reviews
Reviewers' Company Size
Medallia Digital Experience Analytics (DXA)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprig
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
14.7%
Insurance
14.7%
Financial Services
8.8%
Retail
5.9%
Oil & Energy
5.9%
Other
50.0%
Computer Software
25.2%
Information Technology and Services
19.4%
Financial Services
13.6%
Online Media
2.9%
Human Resources
2.9%
Other
35.9%
Discussions
Medallia Digital Experience Analytics (DXA) has no discussions with answers
Sprig has no discussions with answers
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