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Compare Medallia Digital Experience Analytics (DXA) and Quantum Metric 
Featured Products
At a Glance
Market Segments
Enterprise (50.0% of reviews)
Enterprise (62.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Medallia Digital Experience Analytics (DXA)
Star Rating
(36)4.4 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Medallia Digital Experience Analytics (DXA)Quantum Metric
Star Rating
(268)4.6 out of 5
Market Segments
Enterprise (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Quantum MetricMedallia Digital Experience Analytics (DXA) vs Quantum Metric
When assessing the two solutions, reviewers found Quantum Metric easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with Medallia Digital Experience Analytics (DXA).
- Reviewers felt that Quantum Metric meets the needs of their business better than Medallia Digital Experience Analytics (DXA).
- When comparing quality of ongoing product support, reviewers felt that Quantum Metric is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Quantum Metric over Medallia Digital Experience Analytics (DXA).
Pricing
Entry-Level Pricing
Medallia Digital Experience Analytics (DXA)
No pricing availableQuantum Metric
No pricing availableFree Trial
Medallia Digital Experience Analytics (DXA)
No trial information availableQuantum Metric
No trial information availableRatings
Meets Requirements
7.8
22
8.7
221
Ease of Use
7.9
22
8.2
222
Ease of Setup
7.8
10
8.2
91
Ease of Admin
8.9
9
8.2
76
Quality of Support
8.6
20
9.4
209
Has the product been a good partner in doing business?
9.5
10
9.6
74
Product Direction (% positive)
8.9
21
9.3
209
Features by Category
Metrics
8.5
10
8.9
116
8.6
11
8.7
109
7.7
11
8.4
110
8.7
10
8.8
112
7.4
9
8.7
114
8.0
10
8.0
96
7.7
10
8.1
94
8.2
10
8.4
108
8.8
11
8.4
109
Reporting
Not enough data
8.6
112
7.4
9
8.4
107
7.9
8
8.1
96
8.3
10
8.7
103
7.6
11
8.4
96
8.5
9
8.2
91
6.9
9
8.5
109
Other
Feature Not Available
8.6
105
Feature Not Available
8.3
97
8.1
9
8.3
101
8.5
8
8.0
85
7.4
7
8.5
95
Not enough data
7.9
78
7.6
7
7.9
86
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.2
79
Not enough data
8.5
80
Not enough data
8.5
94
Not enough data
8.7
91
User Identification
Not enough data
8.1
27
Not enough data
8.5
28
Not enough data
8.5
26
Tracking & Reporting
Not enough data
8.8
31
Not enough data
8.3
31
Not enough data
8.2
26
Not enough data
8.4
31
Not enough data
8.6
27
Not enough data
8.4
29
Metrics
Not enough data
8.8
33
Not enough data
8.4
33
Not enough data
8.3
33
Not enough data
8.2
32
Not enough data
8.4
30
User Behavior
9.0
12
|
Verified
8.9
137
|
Verified
8.3
12
|
Verified
8.4
122
|
Verified
7.7
13
|
Verified
8.6
134
|
Verified
A/B Testing
8.1
9
8.7
121
|
Verified
7.8
6
|
Verified
8.0
95
|
Verified
7.3
10
|
Verified
8.6
117
|
Verified
7.6
9
|
Verified
7.4
85
|
Verified
Visitor Information
8.3
8
|
Verified
8.4
132
|
Verified
7.7
8
|
Verified
8.4
131
|
Verified
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
5
7.7
49
7.4
7
7.9
51
6.9
6
7.8
51
8.3
7
7.3
49
7.2
6
8.1
48
8.3
7
7.8
46
7.7
5
7.1
43
7.9
8
7.6
47
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
7.7
76
Not enough data
7.9
82
Platform Data
Not enough data
8.2
84
Not enough data
8.2
79
Not enough data
8.3
90
Not enough data
8.1
81
Platform Additional Functionality
Not enough data
8.1
84
Not enough data
7.9
78
Not enough data
7.9
77
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.1
12
8.4
74
8.9
9
8.3
68
8.5
11
8.3
68
7.4
12
8.4
72
7.6
12
8.6
73
Reporting
7.5
12
8.6
77
8.8
13
9.3
79
8.3
9
8.7
74
8.3
12
8.4
68
Metrics
Not enough data
8.8
33
Not enough data
8.4
33
Not enough data
8.3
33
Not enough data
8.2
32
Not enough data
8.4
30
Categories
Categories
Shared Categories
Medallia Digital Experience Analytics (DXA) and Quantum Metric are categorized as Session Replay, Heatmap Tools, Digital Analytics, and Product Analytics
Unique Categories
Medallia Digital Experience Analytics (DXA) is categorized as A/B Testing
Quantum Metric is categorized as Mobile App Analytics and Customer Journey Analytics
Reviews
Reviewers' Company Size
Medallia Digital Experience Analytics (DXA)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quantum Metric
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
14.7%
Insurance
14.7%
Financial Services
8.8%
Retail
5.9%
Oil & Energy
5.9%
Other
50.0%
Retail
17.5%
Telecommunications
14.8%
Financial Services
10.6%
Airlines/Aviation
9.1%
Insurance
6.1%
Other
41.8%
Discussions
Medallia Digital Experience Analytics (DXA) has no discussions with answers
Quantum Metric has no discussions with answers
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