# Medallia Digital Experience Analytics (DXA) vs Pendo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Medallia Digital Experience Analytics (DXA) excels in providing **real customer behavior insights** through features like session replays and journey analysis, which help users identify where customers struggle and abandon flows. This level of visibility is particularly appreciated by those looking for detailed user experience insights.
- **Users say** that Pendo shines in its **retroactive analytics** , allowing teams to gain insights without needing to know all the questions upfront. This flexibility is a significant advantage for product teams looking to understand user behavior comprehensively.
- **Reviewers mention** that while both products have similar star ratings, Pendo&#39;s overall G2 Score is notably higher, indicating a broader user satisfaction. This is reflected in the sheer volume of recent reviews, with Pendo receiving 199 reviews in the last 90 days compared to Medallia&#39;s zero, suggesting a more active user base and ongoing engagement.
- **According to verified reviews** , Pendo&#39;s dashboards are highlighted as **easy to assemble** , making it user-friendly for teams that need to visualize data quickly. In contrast, some users of Medallia DXA have noted challenges in configuration, which can hinder the user experience.
- **Users appreciate** Medallia DXA&#39;s **powerful data presentation capabilities** , which allow for easy generation of insights. However, Pendo&#39;s comprehensive analytics features, including deep insights into user engagement, often lead users to feel more informed about their product&#39;s performance.
- **Reviewers highlight** that while Medallia DXA offers strong support and administration features, Pendo&#39;s focus on **functionality and user experience** makes it a preferred choice for mid-market companies looking for a robust analytics solution that integrates seamlessly into their workflows.



| | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 36 | 1,807 | 
| **Largest Market Segment** | Enterprise (50.0% of reviews) | Mid-Market (61.4% of reviews) | 
| **Entry Level Price** | No pricing available | Free | 

---
## Top Pros & Cons

### Medallia Digital Experience Analytics (DXA)

Pros:
- Analytics (1 reviews)
- Communication (1 reviews)

Cons:
- Capture Issues (1 reviews)
- Complex Configuration (1 reviews)

### Pendo

Pros:
- Ease of Use (202 reviews)
- Insights (165 reviews)

Cons:
- Missing Features (67 reviews)
- Limitations (63 reviews)

---
## Ratings Comparison
| Rating | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
  | **Meets Requirements** | 7.8 (22 reviews) | 8.5 (1211 reviews) | 
  | **Ease of Use** | 7.9 (22 reviews) | 8.2 (1307 reviews) | 
  | **Ease of Setup** | 7.8 (10 reviews) | 7.9 (610 reviews) | 
  | **Ease of Admin** | 8.9 (9 reviews) | 8.5 (562 reviews) | 
  | **Quality of Support** | 8.6 (20 reviews) | 8.5 (1053 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (10 reviews) | 8.9 (537 reviews) | 
  | **Product Direction (% positive)** | 8.9 (21 reviews) | 8.4 (1124 reviews) | 

---
## Pricing

### Medallia Digital Experience Analytics (DXA)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Pendo

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.

Key Features:
- Product analytics
- In-app guides
- Net Promoter Score (NPS)  

[Browse all 5 editions](https://www.g2.com/products/pendo-io-pendo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **Medallia Digital Experience Analytics (DXA)** | 8.0/10 | 14 |
| **Pendo** | 8.0/10 | 604 |

#### Metrics

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Sessions - Digital Analytics** | 8.5 (10 reviews) | 8.7 (456 reviews) | 
| **Engagement** | 8.6 (11 reviews) | 8.7 (473 reviews) | 
| **Entry and Exit Pages** | 7.7 (11 reviews) | 8.4 (420 reviews) | 
| **Standard Event Tracking** | 8.7 (10 reviews) | 8.8 (466 reviews) | 
| **Custom Event Tracking** | 7.4 (9 reviews) | 8.5 (423 reviews) | 
| **Retention** | 8.0 (10 reviews) | 8.2 (395 reviews) | 
| **Return** | 7.7 (10 reviews) | 8.2 (357 reviews) | 
| **Conversions** | 8.2 (10 reviews) | 8.2 (334 reviews) | 
| **Funnels** | 8.8 (11 reviews) | 8.3 (396 reviews) | 

#### Reporting

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Real-Time Reporting** | Not enough data | 8.4 (462 reviews) | 
| **Trending** | 7.4 (9 reviews) | 8.5 (427 reviews) | 
| **Retroactive Reporting** | 7.9 (8 reviews) | 8.7 (436 reviews) | 
| **Segmentation** | 8.3 (10 reviews) | 8.7 (469 reviews) | 
| **Mobile Reporting** | 7.6 (11 reviews) | 7.8 (262 reviews) | 
| **Unification Across Devices** | 8.5 (9 reviews) | 8.1 (284 reviews) | 
| **Custom Reports and Dashboards** | 6.9 (9 reviews) | 8.2 (449 reviews) | 

#### Other

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **User Data** | Feature Not Available | 8.7 (439 reviews) | 
| **Site Search Reporting** | Feature Not Available | 8.0 (305 reviews) | 
| **Load Time Monitoring** | 8.1 (9 reviews) | 7.5 (262 reviews) | 
| **Campaign Tracking** | 8.5 (8 reviews) | 7.9 (271 reviews) | 
| **E-Commerce** | 7.4 (7 reviews) | 7.2 (195 reviews) | 
| **Promotional Messages** | Not enough data | 8.5 (343 reviews) | 
| **Administration Alerts** | 7.6 (7 reviews) | 8.2 (297 reviews) | 

#### Agentic AI - Digital Analytics

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.7 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 6.3 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 5.8 (11 reviews) | 
| **Decision Making** | Not enough data | 5.8 (11 reviews) | 

#### Administration

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **API / Integrations** | Not enough data | 8.1 (379 reviews) | 
| **QA Testing** | Not enough data | 7.9 (295 reviews) | 
| **Performance and Reliability** | Not enough data | 8.7 (421 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.5 (453 reviews) | 

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **Medallia Digital Experience Analytics (DXA)** | N/A | N/A |
| **Pendo** | 8.4/10 | 156 |

#### User Identification

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Demographics** | Not enough data | 7.9 (109 reviews) | 
| **User Segmentation** | Not enough data | 8.5 (136 reviews) | 
| **Geolocation** | Not enough data | 8.0 (103 reviews) | 

#### Tracking &amp; Reporting

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Custom Event Tracking** | Not enough data | 8.5 (125 reviews) | 
| **Real-Time Insights** | Not enough data | 8.5 (131 reviews) | 
| **Attribution** | Not enough data | 8.3 (108 reviews) | 
| **Dashboard** | Not enough data | 8.5 (142 reviews) | 
| **User Path Tracking** | Not enough data | 8.5 (133 reviews) | 
| **User Activity History** | Not enough data | 8.7 (137 reviews) | 

#### Metrics

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Engagement** | Not enough data | 8.8 (83 reviews) | 
| **Exit Tracking** | Not enough data | 8.4 (64 reviews) | 
| **Retention** | Not enough data | 8.4 (72 reviews) | 
| **Return** | Not enough data | 8.3 (69 reviews) | 
| **Conversions** | Not enough data | 8.4 (66 reviews) | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Medallia Digital Experience Analytics (DXA)** | 8.0/10 | 16 |
| **Pendo** | 8.0/10 | 26 |

#### User Behavior

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Click Tracking** | 9.0 (12 reviews) ✓ Verified | 9.1 (23 reviews) | 
| **Mouse Movement ** | 8.3 (12 reviews) ✓ Verified | 8.0 (22 reviews) | 
| **Frustration Tracking** | 7.7 (13 reviews) ✓ Verified | 8.6 (23 reviews) | 

#### A/B Testing 

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Error and Bug Tracking** | 8.1 (9 reviews) | 7.4 (19 reviews) | 
| **Split URL Testing** | 7.8 (6 reviews) ✓ Verified | 7.0 (19 reviews) | 
| **Data Analysis** | 7.3 (10 reviews) ✓ Verified | 8.8 (21 reviews) | 
| **Notes** | 7.6 (9 reviews) ✓ Verified | 6.8 (19 reviews) | 

#### Visitor Information

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **User Identification** | 8.3 (8 reviews) ✓ Verified | 7.9 (21 reviews) | 
| **Search Box** | 7.7 (8 reviews) ✓ Verified | 8.0 (19 reviews) | 

#### Agentic AI - Session Replay

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Medallia Digital Experience Analytics (DXA)** | N/A | N/A |
| **Pendo** | 8.3/10 | 435 |

#### User Analysis

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Survey Implementation** | Not enough data | 8.6 (345 reviews) | 
| **Data Analysis** | Not enough data | 8.5 (392 reviews) | 

#### User Support

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **User Segmentation** | Not enough data | 8.5 (391 reviews) | 
| **Multi-Language Support** | Not enough data | 7.6 (206 reviews) | 
| **Behavior-responsive Messaging** | Not enough data | 8.0 (294 reviews) | 

#### Walkthrough Type

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Audio-visual Walkthroughs** | Not enough data | 8.1 (296 reviews) | 
| **Text Bubble Walkthroughs** | Not enough data | 8.7 (364 reviews) | 

#### Platform Basics - Digital Adoption Platform

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Integration** | Not enough data | 8.2 (20 reviews) | 
| **Communications** | Not enough data | 9.2 (25 reviews) | 

#### Analytics - Digital Adoption Platform

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Analytics** | Not enough data | 8.9 (26 reviews) | 

#### Functions - Digital Adoption Platform

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Customer self-service** | Not enough data | 8.6 (18 reviews) | 
| **In-app guidance** | Not enough data | 9.3 (27 reviews) | 

#### Agentic AI - Digital Adoption Platform

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 6.2 (10 reviews) | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Medallia Digital Experience Analytics (DXA)** | 7.8/10 | 10 |
| **Pendo** | 8.1/10 | 709 |

#### Product Analytics

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Account-Level Analytics** | 8.3 (5 reviews) | 8.7 (585 reviews) | 
| **User-Level Analytics** | 7.4 (7 reviews) | 8.7 (633 reviews) | 
| **Segmentation** | 6.9 (6 reviews) | 8.6 (593 reviews) | 
| **Funnels** | 8.3 (7 reviews) | 8.2 (504 reviews) | 
| **Alerts** | 7.2 (6 reviews) | 7.9 (408 reviews) | 
| **Multi-Product Analytics** | 8.3 (7 reviews) | 8.2 (441 reviews) | 
| **User Scoring** | 7.7 (5 reviews) | 8.0 (400 reviews) | 
| **Integrations** | 7.9 (8 reviews) | 7.9 (451 reviews) | 

#### Agentic AI - Product Analytics

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (27 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (25 reviews) | 
| **Adaptive Learning** | Not enough data | 6.7 (22 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (21 reviews) | 

#### Behavioral Analytics - Product Analytics

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | 10.0 (21 reviews) | 
| **Account level Analytics** | Not enough data | 10.0 (5 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | 7.9 (8 reviews) | 

#### AI driven optimization - Product Analytics

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

### A/B Testing

| Product | Score | Reviews |
|---|---|---|
| **Medallia Digital Experience Analytics (DXA)** | N/A | N/A |
| **Pendo** | N/A | N/A |

#### Computing

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **WYSIWYG** | Feature Not Available | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Little to No Coding** | Not enough data | Not enough data | 

#### Experimental Design

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Multivariate testing capacities** | Not enough data | Not enough data | 
| **Concurrent Testing** | Not enough data | Not enough data | 
| **Mobile Testing** | Not enough data | Not enough data | 
| **AI Assisted Testing** | Not enough data | Not enough data | 
| **AI Generated Variations** | Not enough data | Not enough data | 

#### Analytics

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | 
| **Heatmaps** | Not enough data | Not enough data | 

#### Agentic AI - A/B Testing

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Heatmap Tools

| Product | Score | Reviews |
|---|---|---|
| **Medallia Digital Experience Analytics (DXA)** | 8.2/10 | 15 |
| **Pendo** | N/A | N/A |

#### Agentic AI - Heatmap Tools

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Analysis

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Conversion Opportunities** | 8.1 (12 reviews) | Not enough data | 
| **Side-By-Side Analysis** | 8.9 (9 reviews) | Not enough data | 
| **Mobile Device Analysis** | 8.5 (11 reviews) | Not enough data | 
| **Data Quantification** | 7.4 (12 reviews) | Not enough data | 
| **Webpage Element Analysis** | 7.6 (12 reviews) | Not enough data | 

#### Reporting

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Heat Maps** | 7.5 (12 reviews) | Not enough data | 
| **Session Replays** | 8.8 (13 reviews) | Not enough data | 
| **Monitoring** | 8.3 (9 reviews) | Not enough data | 
| **Data Segmentation** | 8.3 (12 reviews) | Not enough data | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Medallia Digital Experience Analytics (DXA)** | N/A | N/A |
| **Pendo** | 8.4/10 | 92 |

#### Metrics

| Feature | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Engagement** | Not enough data | 8.8 (83 reviews) | 
| **Exit Tracking** | Not enough data | 8.4 (64 reviews) | 
| **Retention** | Not enough data | 8.4 (72 reviews) | 
| **Return** | Not enough data | 8.3 (69 reviews) | 
| **Conversions** | Not enough data | 8.4 (66 reviews) | 

---
## Categories
**Shared Categories (3):** [Session Replay Software](https://www.g2.com/categories/session-replay), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics), [Product Analytics Software](https://www.g2.com/categories/product-analytics)

**Unique to Medallia Digital Experience Analytics (DXA) (2):** [Heatmap Tools](https://www.g2.com/categories/heatmap-tools), [A/B Testing Tools](https://www.g2.com/categories/a-b-testing-tools)

**Unique to Pendo (2):** [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Medallia Digital Experience Analytics (DXA) | Pendo | 
|---|---|---|
| **Small-Business** | 14.7% | 17.5% | 
| **Mid-Market** | 35.3% | 61.4% | 
| **Enterprise** | 50.0% | 21.1% | 

### By Industry

#### Medallia Digital Experience Analytics (DXA)

- **Telecommunications:** 14.7%
- **Insurance:** 14.7%
- **Financial Services:** 8.8%
- **Automotive:** 5.9%
- **Retail:** 5.9%
- **Oil &amp; Energy:** 5.9%
- **Accounting:** 2.9%
- **Airlines/Aviation:** 2.9%
- **Banking:** 2.9%
- **Construction:** 2.9%
- **Other:** 32.4%

#### Pendo

- **Computer Software:** 32.5%
- **Information Technology and Services:** 15.1%
- **Marketing and Advertising:** 6.8%
- **Financial Services:** 4.4%
- **Hospital &amp; Health Care:** 3.3%
- **Education Management:** 2.5%
- **Human Resources:** 1.9%
- **Computer &amp; Network Security:** 1.8%
- **E-Learning:** 1.6%
- **Logistics and Supply Chain:** 1.5%
- **Other:** 28.5%

---
## Alternatives

### Alternatives to Medallia Digital Experience Analytics (DXA)

- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (639 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1051 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (343 reviews)
- [Quantum Metric](https://www.g2.com/products/quantum-metric/reviews) — 4.6/5 stars (276 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) — 4.4/5 stars (1097 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2392 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1366 reviews)

### Alternatives to Pendo

- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1051 reviews)
- [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) — 4.4/5 stars (1097 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2961 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2392 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1371 reviews)
- [Userpilot](https://www.g2.com/products/userpilot/reviews) — 4.6/5 stars (999 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (639 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (343 reviews)

---
## Top Discussions

### Medallia Digital Experience Analytics (DXA)

No discussions available for this product.

### Pendo

- Title: [Which integrations does Pendo support?](https://www.g2.com/discussions/integrations-0d945a1b-6d44-4202-97e3-b771b8c3f56b) — 2 comments, 2 upvotes
  > **Top comment:** "Hi there! My name is Stephanie and I&#39;m a research analyst in marketing &amp; advertising at G2. Thanks for posting this question. As of November 2019, Pendo is..."
- Title: [How is feature adoption measured?](https://www.g2.com/discussions/how-is-feature-adoption-measured) — 1 comment
  > **Top comment:** "With a Digital Adoption Platform such as Whatfix, you can place a widget called a User Action on the feature. Then every time a user clicks on the feature it..."
- Title: [What is feature adoption?](https://www.g2.com/discussions/what-is-feature-adoption) — 1 comment
  > **Top comment:** "In software terms, a feature refers to a specific functionality or capability that is designed and implemented within a software application. Features are..."
- Title: [What is pendo used for?](https://www.g2.com/discussions/what-is-pendo-used-for) — 1 comment
  > **Top comment:** "User analytics and on-screen messages / guides."
- Title: [How can I participate remotely in a PUG?](https://www.g2.com/discussions/how-can-i-participate-remotely-in-a-pug) — 1 comment, 1 upvote
  > **Top comment:** "Right now all of our local user groups are in person and do not have a virtual element as it will not be a great experience for those attending..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/medallia-digital-experience-analytics-dxa-vs-pendo-io-pendo)

