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Compare Medallia Digital Experience Analytics (DXA) and Monetate 
At a Glance
Market Segments
Enterprise (50.0% of reviews)
Enterprise (45.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Medallia Digital Experience Analytics (DXA)
Star Rating
(36)4.4 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Medallia Digital Experience Analytics (DXA)Monetate
Star Rating
(126)4.1 out of 5
Market Segments
Enterprise (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MonetateMedallia Digital Experience Analytics (DXA) vs Monetate
When assessing the two solutions, reviewers found Medallia Digital Experience Analytics (DXA) easier to use and administer. Reviewers also felt that Medallia Digital Experience Analytics (DXA) was easier to do business with overall. However, reviewers felt that the products are equally easy to set up.
- Reviewers felt that Monetate meets the needs of their business better than Medallia Digital Experience Analytics (DXA).
- When comparing quality of ongoing product support, reviewers felt that Medallia Digital Experience Analytics (DXA) is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Medallia Digital Experience Analytics (DXA) over Monetate.
Pricing
Entry-Level Pricing
Medallia Digital Experience Analytics (DXA)
No pricing availableMonetate
No pricing availableFree Trial
Medallia Digital Experience Analytics (DXA)
No trial information availableMonetate
No trial information availableRatings
Meets Requirements
7.8
22
8.2
101
Ease of Use
7.9
22
7.8
111
Ease of Setup
7.8
10
7.8
49
Ease of Admin
8.9
9
8.4
37
Quality of Support
8.6
20
8.1
98
Has the product been a good partner in doing business?
9.5
10
8.8
37
Product Direction (% positive)
8.9
21
8.0
98
Features by Category
Metrics
8.5
10
Not enough data
8.6
11
Not enough data
7.7
11
Not enough data
8.7
10
Not enough data
7.4
9
Not enough data
8.0
10
Not enough data
7.7
10
Not enough data
8.2
10
Not enough data
8.8
11
Not enough data
Reporting
Not enough data
Not enough data
7.4
9
Not enough data
7.9
8
Not enough data
8.3
10
Not enough data
7.6
11
Not enough data
8.5
9
Not enough data
6.9
9
Not enough data
Other
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
9
Not enough data
8.5
8
Not enough data
7.4
7
Not enough data
Not enough data
Not enough data
7.6
7
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Behavior
9.0
12
|
Verified
Not enough data
8.3
12
|
Verified
Not enough data
7.7
13
|
Verified
Not enough data
A/B Testing
8.1
9
Not enough data
7.8
6
|
Verified
Not enough data
7.3
10
|
Verified
Not enough data
7.6
9
|
Verified
Not enough data
Visitor Information
8.3
8
|
Verified
Not enough data
7.7
8
|
Verified
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Visitor Behavior
Not enough data
7.3
32
Not enough data
8.3
33
Not enough data
6.8
30
Templates
Not enough data
6.3
28
Not enough data
7.8
29
Not enough data
7.4
33
Personalization
Not enough data
7.6
31
Not enough data
7.7
30
Not enough data
7.1
25
Not enough data
6.7
23
Not enough data
7.4
28
Not enough data
7.8
29
Not enough data
8.2
33
Not enough data
8.2
29
Multichannel
Not enough data
8.6
31
Not enough data
6.0
21
Not enough data
7.0
27
Administration
Not enough data
7.5
24
Not enough data
7.2
31
Not enough data
6.7
28
Not enough data
7.3
28
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Product Analytics
8.3
5
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
8.3
7
Not enough data
7.2
6
Not enough data
8.3
7
Not enough data
7.7
5
Not enough data
7.9
8
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segmentation
Not enough data
8.1
9
Not enough data
6.9
9
Targeting
Not enough data
9.1
9
Not enough data
8.5
9
Triggered Content
Not enough data
8.1
9
Not enough data
7.3
5
Not enough data
7.1
8
Personalized Content
Not enough data
8.3
7
Not enough data
7.8
6
Not enough data
9.4
8
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising
Not enough data
8.3
5
Not enough data
7.0
5
Not enough data
6.0
5
Not enough data
4.7
5
Not enough data
6.3
5
Analytics
Not enough data
7.3
5
Not enough data
6.7
5
Administration
Not enough data
6.3
5
Not enough data
6.3
5
Search Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Feature Not Available
6.9
31
Not enough data
6.7
31
Not enough data
6.3
34
Experimental Design
Not enough data
7.9
30
Not enough data
7.7
30
Not enough data
8.1
32
Analytics
Not enough data
7.0
33
Not enough data
5.5
24
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.1
12
Not enough data
8.9
9
Not enough data
8.5
11
Not enough data
7.4
12
Not enough data
7.6
12
Not enough data
Reporting
7.5
12
Not enough data
8.8
13
Not enough data
8.3
9
Not enough data
8.3
12
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Medallia Digital Experience Analytics (DXA) and Monetate are categorized as A/B Testing
Unique Categories
Medallia Digital Experience Analytics (DXA) is categorized as Session Replay, Heatmap Tools, Digital Analytics, and Product Analytics
Monetate is categorized as Personalization, Personalization Engines, E-Commerce Personalization, E-Commerce Search, and E-Merchandising
Reviews
Reviewers' Company Size
Medallia Digital Experience Analytics (DXA)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Monetate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
14.7%
Insurance
14.7%
Financial Services
8.8%
Retail
5.9%
Oil & Energy
5.9%
Other
50.0%
Retail
40.2%
Apparel & Fashion
18.0%
Marketing and Advertising
4.9%
Internet
4.1%
Manufacturing
2.5%
Other
30.3%
Alternatives
Discussions
Medallia Digital Experience Analytics (DXA) has no discussions with answers
Monetate has no discussions with answers
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