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At a Glance
Market Segments
Mid-Market (47.3% of reviews)
Mid-Market (50.5% of reviews)
Entry-Level Pricing
Free
$0.00
Maze
Star Rating
(113)4.5 out of 5
Market Segments
Mid-Market (47.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plansSprig
Star Rating
(104)4.4 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Maze excels in Survey Builder with a score of 9.2, allowing for easy creation of customized surveys, while Sprig, although strong, has a slightly lower score of 8.9 in the same area.
- Reviewers mention that Maze's Feedback Aggregation feature scores an impressive 9.2, making it easier to compile and analyze user feedback, whereas Sprig's similar functionality is rated at 8.0, indicating a potential gap in user experience.
- G2 users highlight that Maze offers superior Real-Time Analysis with a score of 9.6, which is crucial for immediate insights, while Sprig's performance in this area is rated lower at 7.9, suggesting it may not provide the same level of immediacy.
- Users on G2 appreciate Maze's Tagging capabilities, scoring 8.3, which helps in organizing feedback effectively, while Sprig's tagging feature is rated higher at 9.3, indicating it may offer more robust options for categorization.
- Reviewers say that Maze's Device Responsiveness is rated at 8.1, which is satisfactory, but Sprig shines with a higher score of 9.3, suggesting a better user experience across various devices.
- Users report that Maze's Segmentation feature is rated at 9.3, allowing for detailed analysis of user groups, while Sprig's segmentation is rated lower at 7.5, indicating that Maze may provide more nuanced insights into user behavior.
Pricing
Entry-Level Pricing
Maze
Free
Free
For individuals looking to kickstart usability testing, at no cost.
- 1 study per month
- 5 seats
- Pay-per use panel credits
Sprig
Free Plan
$0.00
For individuals just getting started with capturing quick and easy user insights.
- 1 study per month
- 5k MTUs
- 1 Link Survey per month
Free Trial
Maze
Free Trial is available
Sprig
Free Trial is available
Ratings
Meets Requirements
8.1
79
8.5
90
Ease of Use
8.9
79
8.8
92
Ease of Setup
9.4
34
8.6
52
Ease of Admin
9.1
28
9.0
28
Quality of Support
8.7
64
8.9
78
Has the product been a good partner in doing business?
9.2
22
9.0
28
Product Direction (% positive)
8.4
66
9.6
92
Features by Category
User Response Methods
8.4
58
9.4
67
7.5
22
7.5
50
6.2
13
6.3
46
Feature Not Available
Feature Not Available
8.4
53
7.5
47
Participant Selection
7.6
37
9.3
55
Feature Not Available
Feature Not Available
7.6
12
7.7
46
7.1
32
6.9
46
Insights
8.2
57
7.9
63
8.2
47
8.0
60
7.8
44
7.2
52
Generative AI
6.8
11
8.1
48
User Behavior
Not enough data
6.7
12
Not enough data
6.7
11
Not enough data
5.8
10
A/B Testing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Visitor Information
Not enough data
8.2
14
Not enough data
7.2
12
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
Not enough data
7.9
19
Not enough data
7.5
18
Not enough data
7.4
21
Not enough data
6.6
19
Not enough data
6.7
16
Not enough data
6.9
16
Not enough data
7.5
17
Not enough data
7.5
19
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.3
10
Not enough data
6.5
10
Customization
Not enough data
8.9
9
Not enough data
7.0
9
Not enough data
7.2
9
Not enough data
6.9
8
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
7.3
17
Not enough data
7.7
16
Not enough data
7.5
16
Feedback Analysis
Not enough data
8.5
16
Not enough data
8.3
15
Not enough data
8.3
15
Feedback Sources
Not enough data
5.8
15
Not enough data
8.6
17
Not enough data
4.8
15
Not enough data
5.4
15
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
9.1
71
Not enough data
8.9
70
Not enough data
8.7
63
Not enough data
8.5
68
Survey Customization
Not enough data
8.2
60
Not enough data
8.0
58
Not enough data
7.0
47
Not enough data
6.7
42
Survey Insights
Not enough data
8.1
67
Not enough data
6.9
55
Not enough data
8.0
65
Not enough data
8.5
57
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Survey Management
9.7
10
Not enough data
8.5
8
Not enough data
9.3
10
Not enough data
8.0
10
Not enough data
Process Management
9.1
9
Not enough data
Feature Not Available
Not enough data
9.4
9
Not enough data
Feature Not Available
Not enough data
System Management
9.2
10
Not enough data
Feature Not Available
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Maze and Sprig are categorized as User Research
Unique Categories
Maze is categorized as Enterprise Feedback Management and User Research Repositories
Sprig is categorized as Feedback Analytics, Experience Management, Product Analytics, Session Replay, Survey, and Heatmap Tools
Reviews
Reviewers' Company Size
Maze
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprig
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Information Technology and Services
10.0%
Financial Services
10.0%
Design
9.1%
Transportation/Trucking/Railroad
3.6%
Other
53.6%
Computer Software
25.2%
Information Technology and Services
19.4%
Financial Services
13.6%
Online Media
2.9%
Human Resources
2.9%
Other
35.9%
Discussions
What is Maze software?
1 Comment
SJ
Maze is a software built to conduct unmoderated usability tests, with the possibility of including different types of questions beyond the usability test...Read more
Maze has no more discussions with answers
Sprig has no discussions with answers
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