# Maze vs Rally UXR Comparison

| | Maze | Rally UXR | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 111 | 77 | 
| **Largest Market Segment** | Mid-Market (47.2% of reviews) | Enterprise (51.4% of reviews) | 
| **Entry Level Price** | Free | No pricing available | 

---
## Top Pros & Cons

### Maze

Pros:
- Features (7 reviews)
- Ease of Use (6 reviews)

Cons:
- Limitations (4 reviews)
- Limited Functionality (4 reviews)

### Rally UXR

Pros:
- Customer Support (13 reviews)
- Ease of Use (13 reviews)

Cons:
- Improvement Needed (3 reviews)
- Missing Features (3 reviews)

---
## Ratings Comparison
| Rating | Maze | Rally UXR | 
|---|---|---|
  | **Meets Requirements** | 8.1 (77 reviews) | 8.9 (67 reviews) | 
  | **Ease of Use** | 8.9 (77 reviews) | 9.2 (69 reviews) | 
  | **Ease of Setup** | 9.5 (32 reviews) | 9.3 (40 reviews) | 
  | **Ease of Admin** | 9.1 (28 reviews) | 9.3 (20 reviews) | 
  | **Quality of Support** | 8.7 (62 reviews) | 9.9 (66 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (22 reviews) | 10.0 (20 reviews) | 
  | **Product Direction (% positive)** | 8.4 (64 reviews) | 10.0 (68 reviews) | 

---
## Pricing

### Maze

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For individuals looking to kickstart usability testing, at no cost.

Key Features:
- 1 study per month
- 5 seats
-  Pay-per use panel credits

[Browse all 2 editions](https://www.g2.com/products/maze-maze/pricing)

#### Free Trial

Yes

### Rally UXR

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Maze** | 7.6/10 | 64 |
| **Rally UXR** | 7.2/10 | 53 |

#### User Response Methods

| Feature | Maze | Rally UXR | 
|---|---|---|
| **Survey** | 8.4 (57 reviews) | 8.1 (51 reviews) | 
| **Video Snippets** | 7.5 (21 reviews) | 6.3 (28 reviews) | 
| **Video Interview** | 6.0 (12 reviews) | 9.0 (36 reviews) | 
| **Photo Submission** | Feature Not Available | 6.1 (28 reviews) | 
| **Text/Notes** | 8.4 (52 reviews) | 6.8 (29 reviews) | 

#### Participant Selection

| Feature | Maze | Rally UXR | 
|---|---|---|
| **In-App** | 7.6 (37 reviews) | 7.0 (31 reviews) | 
| **In-Store** | Feature Not Available | 5.6 (27 reviews) | 
| **On-Site** | 7.6 (11 reviews) | 6.4 (27 reviews) | 
| **Recruitment Pool** | 7.1 (31 reviews) | 8.5 (38 reviews) | 

#### Insights

| Feature | Maze | Rally UXR | 
|---|---|---|
| **Analytics** | 8.2 (56 reviews) | 6.9 (34 reviews) | 
| **Collaboration** | 8.2 (46 reviews) | 9.0 (40 reviews) | 
| **Sorting** | 7.8 (43 reviews) | 8.4 (34 reviews) | 

#### Generative AI

| Feature | Maze | Rally UXR | 
|---|---|---|
| **AI Text Summarization** | 6.7 (10 reviews) | 5.0 (25 reviews) | 

### Experience Management

| Product | Score | Reviews |
|---|---|---|
| **Maze** | N/A | N/A |
| **Rally UXR** | 8.6/10 | 10 |

#### Analytics

| Feature | Maze | Rally UXR | 
|---|---|---|
| **Net Promoter Score (NPS)** | Not enough data | Feature Not Available | 
| **Customer Satisfaction (CSAT) Score** | Not enough data | Feature Not Available | 
| **Customer Effort Score (CES)** | Not enough data | Feature Not Available | 
| **Gamification** | Not enough data | Feature Not Available | 

#### Customization

| Feature | Maze | Rally UXR | 
|---|---|---|
| **Stakeholder Management** | Not enough data | 9.1 (9 reviews) | 
| **Multilanguage Support** | Not enough data | 7.9 (8 reviews) | 
| **Multiple Branding Support** | Not enough data | 8.7 (10 reviews) | 
| **Vertical-specific Solutions** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Maze | Rally UXR | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Experience Management

| Feature | Maze | Rally UXR | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### User Research Repositories

| Product | Score | Reviews |
|---|---|---|
| **Maze** | 7.7/10 | 7 |
| **Rally UXR** | N/A | N/A |

#### Management

| Feature | Maze | Rally UXR | 
|---|---|---|
| **Team Collaboration** | 8.0 (5 reviews) | Not enough data | 
| **Access Control** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Functionality

| Feature | Maze | Rally UXR | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Note Taking** | 7.3 (5 reviews) | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Maze** | 9.1/10 | 11 |
| **Rally UXR** | N/A | N/A |

#### Generative AI

| Feature | Maze | Rally UXR | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Survey Management

| Feature | Maze | Rally UXR | 
|---|---|---|
| **Brand Design Consistency** | 9.8 (9 reviews) | Not enough data | 
| **Survey Deployment** | 8.6 (7 reviews) | Not enough data | 
| **Feedback Collection** | 9.4 (9 reviews) | Not enough data | 
| **Device Responsiveness** | 8.1 (9 reviews) | Not enough data | 

#### Process Management

| Feature | Maze | Rally UXR | 
|---|---|---|
| **Feedback Aggregation** | 9.2 (8 reviews) | Not enough data | 
| **Trigger Alerts** | Feature Not Available | Not enough data | 
| **Real-Time Analysis** | 9.6 (8 reviews) | Not enough data | 
| **Real-Time Action** | Feature Not Available | Not enough data | 

#### System Management

| Feature | Maze | Rally UXR | 
|---|---|---|
| **Security** | 9.3 (9 reviews) | Not enough data | 
| **System Monitoring** | Feature Not Available | Not enough data | 

---
## Categories
**Shared Categories (1):** [User Research Tools](https://www.g2.com/categories/user-research)

**Unique to Maze (2):** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management), [User Research Repositories](https://www.g2.com/categories/user-research-repositories)

**Unique to Rally UXR (1):** [Experience Management Software](https://www.g2.com/categories/experience-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Maze | Rally UXR | 
|---|---|---|
| **Small-Business** | 30.6% | 5.7% | 
| **Mid-Market** | 47.2% | 42.9% | 
| **Enterprise** | 22.2% | 51.4% | 

### By Industry

#### Maze

- **Computer Software:** 13.9%
- **Financial Services:** 10.2%
- **Information Technology and Services:** 10.2%
- **Design:** 9.3%
- **Retail:** 3.7%
- **Banking:** 3.7%
- **Health, Wellness and Fitness:** 3.7%
- **Transportation/Trucking/Railroad:** 2.8%
- **Automotive:** 2.8%
- **Food & Beverages:** 2.8%
- **Other:** 37.0%

#### Rally UXR

- **Computer Software:** 24.3%
- **Information Technology and Services:** 15.7%
- **Research:** 7.1%
- **Retail:** 5.7%
- **Manufacturing:** 4.3%
- **Marketing and Advertising:** 4.3%
- **Financial Services:** 4.3%
- **Consumer Electronics:** 2.9%
- **Consumer Services:** 2.9%
- **Hospitality:** 2.9%
- **Other:** 25.7%

---
## Alternatives

### Alternatives to Maze

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (790 reviews)
- [Lyssna](https://www.g2.com/products/lyssna/reviews) — 4.5/5 stars (178 reviews)
- [Optimal](https://www.g2.com/products/optimal-optimal/reviews) — 4.3/5 stars (61 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [Dscout](https://www.g2.com/products/dscout/reviews) — 4.5/5 stars (184 reviews)
- [Userlytics](https://www.g2.com/products/userlytics/reviews) — 4.4/5 stars (186 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Lookback](https://www.g2.com/products/lookback/reviews) — 4.3/5 stars (21 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (523 reviews)

### Alternatives to Rally UXR

- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (790 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (523 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4055 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews)
- [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) — 4.5/5 stars (1688 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1587 reviews)
- [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1149 reviews)

---
## Top Discussions

### Maze

- Title: [What can you use maze for?](https://www.g2.com/discussions/what-can-you-use-maze-for) — 1 comment
  > **Top comment:** "Unmoderated usability tests & surveys"
- Title: [What is Maze software?](https://www.g2.com/discussions/what-is-maze-software) — 1 comment
  > **Top comment:** "Maze is a software built to conduct unmoderated usability tests, with the possibility of including different types of questions beyond the usability test..."

### Rally UXR

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/maze-maze-vs-rally-uxr)