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Compare Maze and Optimal 
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At a Glance
Market Segments
Mid-Market (47.3% of reviews)
Mid-Market (45.2% of reviews)
Entry-Level Pricing
Free
$199.00 Per Month
Maze
Star Rating
(112)4.5 out of 5
Market Segments
Mid-Market (47.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plansOptimal
Star Rating
(46)4.4 out of 5
Market Segments
Mid-Market (45.2% of reviews)
Pros & Cons
Entry-Level Pricing
$199.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Optimal Workshop excels in "Brand Design Consistency" with a score of 9.8, making it a preferred choice for teams focused on maintaining a cohesive brand image across surveys. In contrast, Maze does not have a specific rating for this feature, which may impact users looking for strong brand alignment.
- Reviewers mention that Maze offers a free entry-level price, making it accessible for small businesses and startups. However, Optimal Workshop starts at $107.00, which could be a barrier for budget-conscious users.
- G2 users highlight that Optimal Workshop has a higher "Ease of Use" rating at 9.2 compared to Maze's 9.0, indicating that users may find Optimal Workshop more intuitive and user-friendly for everyday tasks.
- Users on G2 report that Maze shines in "Survey Management" with a strong focus on "Feedback Collection" (9.4), which is crucial for teams looking to gather insights efficiently. Optimal Workshop, while strong, does not match this specific functionality.
- Reviewers mention that Maze has a notable advantage in "Ease of Setup" with a score of 9.5, suggesting that users can get started quickly without extensive onboarding, whereas Optimal Workshop lacks a specific rating in this area.
- Users say that Optimal Workshop's "Real-Time Analysis" feature scores an impressive 9.6, allowing teams to make data-driven decisions swiftly, while Maze's analytics capabilities, rated at 8.2, may not provide the same level of immediacy in insights.
Pricing
Entry-Level Pricing
Maze
Free
Free
For individuals looking to kickstart usability testing, at no cost.
- 1 study per month
- 5 seats
- Pay-per use panel credits
Optimal
Starter
$199.00
Per Month
Perfect for individuals to gather user insights. Unlimited users. Billed annually.
- Launch up to 5 studies per year
- Prototype testing
- Surveys
Free Trial
Maze
Free Trial is available
Optimal
Free Trial is available
Ratings
Meets Requirements
8.1
79
8.2
35
Ease of Use
8.9
79
8.8
35
Ease of Setup
9.4
34
8.7
29
Ease of Admin
9.1
28
8.6
11
Quality of Support
8.7
64
8.5
25
Has the product been a good partner in doing business?
9.2
22
8.9
9
Product Direction (% positive)
8.4
66
8.4
36
Features by Category
User Response Methods
8.4
58
8.3
32
7.5
22
5.9
28
6.2
13
5.8
28
Feature Not Available
5.1
28
8.4
53
7.2
31
Participant Selection
7.6
37
4.6
17
Feature Not Available
4.9
17
7.6
12
5.1
27
7.1
32
5.2
29
Insights
8.2
57
8.5
34
8.2
47
7.3
32
7.8
44
8.2
33
Generative AI
6.8
11
5.6
27
Management
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Survey Management
9.7
10
Not enough data
8.5
8
Not enough data
9.3
10
Not enough data
8.0
10
Not enough data
Process Management
9.1
9
Not enough data
Feature Not Available
Not enough data
9.4
9
Not enough data
Feature Not Available
Not enough data
System Management
9.2
10
Not enough data
Feature Not Available
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Maze and Optimal are categorized as User Research, Enterprise Feedback Management, and User Research Repositories
Unique Categories
Maze has no unique categories
Optimal is categorized as Consumer Insights Platforms and Survey
Reviews
Reviewers' Company Size
Maze
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Optimal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Information Technology and Services
10.0%
Financial Services
10.0%
Design
9.1%
Transportation/Trucking/Railroad
3.6%
Other
53.6%
Design
19.0%
Higher Education
11.9%
Consumer Goods
7.1%
Computer Software
7.1%
Consulting
4.8%
Other
50.0%
Discussions
What is Maze software?
1 Comment
SJ
Maze is a software built to conduct unmoderated usability tests, with the possibility of including different types of questions beyond the usability test...Read more
Maze has no more discussions with answers
Optimal has no discussions with answers
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