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At a Glance
Market Segments
Small-Business (74.6% of reviews)
Small-Business (62.0% of reviews)
Entry-Level Pricing
$65.00 3 User Per Year
Free
Maximizer
Star Rating
(655)4.0 out of 5
Market Segments
Small-Business (74.6% of reviews)
Entry-Level Pricing
$65.00 3 User Per Year
Browse all 3 pricing plansZoho CRM
Star Rating
(2,822)4.1 out of 5
Market Segments
Small-Business (62.0% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho CRM excels in Contact & Account Management with a score of 8.5, highlighting its intuitive interface and robust features that allow for easy tracking of customer interactions. In contrast, Maximizer, with a score of 8.3, is noted for its solid functionality but lacks some of the advanced features that Zoho offers.
- Reviewers mention that Zoho CRM's Opportunity & Pipeline Management is particularly strong, scoring 8.2, which helps users effectively manage sales processes. Users on G2 note that Maximizer's score of 7.3 indicates it falls short in providing the same level of detailed tracking and forecasting capabilities.
- G2 users highlight the superior Ease of Use of Zoho CRM, scoring 8.3, which is often praised for its user-friendly design and straightforward navigation. In comparison, Maximizer's score of 7.9 suggests that while it is functional, some users find it less intuitive, leading to a steeper learning curve.
- Reviewers mention that Zoho CRM's Quality of Support scores 7.6, with many users appreciating the responsiveness and helpfulness of the support team. Conversely, Maximizer scores higher at 8.2, with users reporting more consistent and effective support experiences, particularly for troubleshooting issues.
- Users say that Zoho CRM's Customization options, scoring 8.1, allow for extensive tailoring to fit specific business needs, which is a significant advantage for many small businesses. Maximizer, with a score of 8.0, offers customization as well, but users feel it is not as flexible or comprehensive as Zoho's offerings.
- Reviewers mention that Zoho CRM's Mobile User Support is rated at 8.0, with many users appreciating the mobile app's functionality and ease of access. In contrast, Maximizer's score of 6.6 indicates that its mobile capabilities are less robust, leading to a less satisfactory experience for users on the go.
Pricing
Entry-Level Pricing
Maximizer
Base Edition
$65.00
3 User Per Year
- Advanced Contact Management
- Lead & Opportunity Handling
- Task Management
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
Maximizer
No trial information availableZoho CRM
Free Trial is available
Ratings
Meets Requirements
8.3
572
8.4
2,402
Ease of Use
7.9
578
8.3
2,416
Ease of Setup
7.7
317
7.9
1,183
Ease of Admin
7.9
195
8.0
1,004
Quality of Support
8.2
550
7.6
2,198
Has the product been a good partner in doing business?
8.1
193
8.0
980
Product Direction (% positive)
7.9
570
8.0
2,337
Features by Category
Sales Force Automation
8.3
415
|
Verified
8.5
1612
|
Verified
7.0
221
8.3
867
|
Verified
7.4
318
|
Verified
8.2
1535
|
Verified
7.9
393
|
Verified
8.2
1616
|
Verified
6.4
216
|
Verified
7.8
1179
|
Verified
7.7
354
|
Verified
8.4
662
|
Verified
Feature Not Available
7.9
1210
|
Verified
Feature Not Available
8.0
1196
|
Verified
7.5
271
8.2
1311
|
Verified
Marketing Automation
6.9
287
8.0
1329
|
Verified
6.7
241
7.9
1292
|
Verified
7.2
270
8.3
1507
|
Verified
6.3
189
7.9
1118
|
Verified
Customer Support
7.5
262
8.0
1191
|
Verified
Feature Not Available
7.9
1195
|
Verified
7.2
274
7.9
1227
|
Verified
Feature Not Available
7.7
1062
|
Verified
7.2
219
8.0
1105
|
Verified
Reporting & Analytics
7.3
305
|
Verified
8.2
1487
|
Verified
7.6
310
|
Verified
8.2
1544
|
Verified
6.7
209
|
Verified
8.1
1045
|
Verified
Mobile & Social
6.1
108
8.1
1074
|
Verified
5.7
107
8.0
1085
|
Verified
6.6
267
|
Verified
8.0
1189
|
Verified
Platform
8.0
245
|
Verified
8.1
852
|
Verified
7.6
232
8.1
824
|
Verified
8.1
240
|
Verified
8.5
854
|
Verified
6.9
159
8.1
647
|
Verified
6.7
139
7.8
545
|
Verified
7.5
198
8.1
716
|
Verified
8.0
226
|
Verified
8.4
835
|
Verified
6.9
130
8.1
660
|
Verified
Integration
7.4
222
|
Verified
8.3
647
|
Verified
6.6
160
|
Verified
8.1
629
|
Verified
6.6
151
|
Verified
8.0
596
|
Verified
Generative AI
5.6
93
8.1
175
Agentic AI - CRM
5.6
13
8.1
60
5.9
13
8.3
59
5.7
14
8.1
59
6.2
13
8.0
59
5.8
12
8.1
59
6.3
14
8.2
59
6.3
14
8.2
59
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.3
86
Not enough data
7.7
81
Not enough data
8.3
84
Not enough data
8.3
81
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
86
Not enough data
8.1
82
Not enough data
8.0
76
Not enough data
8.5
87
Not enough data
8.4
89
Not enough data
8.7
18
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
72
Not enough data
8.8
73
Not enough data
8.8
73
Not enough data
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.1
27
Not enough data
8.0
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
159
Not enough data
8.8
156
Not enough data
8.3
146
Not enough data
8.2
141
Not enough data
8.9
154
Not enough data
8.8
153
Not enough data
8.5
148
Repeatability and Reportability
Not enough data
8.4
145
Not enough data
8.6
150
Not enough data
8.5
143
Not enough data
8.2
138
Not enough data
7.9
121
AI and Automation
Not enough data
8.3
146
Not enough data
8.4
145
Not enough data
8.3
140
Not enough data
8.1
133
Not enough data
7.8
126
Generative AI
Not enough data
7.4
69
Agentic AI - Sales Engagement
Not enough data
7.7
25
Not enough data
7.7
25
Not enough data
7.9
25
Not enough data
7.7
24
Not enough data
7.5
25
Not enough data
7.8
25
Not enough data
8.0
25
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.4
48
Platform Basics
Not enough data
8.4
97
Not enough data
8.6
92
Not enough data
8.5
96
Not enough data
8.3
88
Not enough data
8.8
55
Agentic AI - Customer Journey Mapping
Not enough data
6.7
10
Content
Not enough data
8.9
77
Not enough data
8.6
74
Not enough data
8.5
74
Not enough data
8.6
75
Not enough data
8.6
73
Collaboration
Not enough data
8.7
74
Not enough data
8.5
76
Not enough data
8.9
78
Not enough data
8.9
81
Not enough data
8.7
75
Not enough data
8.6
73
Lead Monitoring
Not enough data
8.9
38
Not enough data
8.8
38
Not enough data
8.6
38
Agentic AI - Lead Capture
Not enough data
6.9
25
Not enough data
7.0
25
Data Capture
Not enough data
8.2
38
Not enough data
8.4
38
Not enough data
8.0
38
Not enough data
8.2
38
Analytics
Not enough data
9.1
38
Not enough data
8.8
38
Customization
Not enough data
8.6
38
Not enough data
8.5
38
Not enough data
8.7
38
Not enough data
8.6
38
Agentic AI - Lead Scoring
Not enough data
6.1
11
Not enough data
6.4
12
Not enough data
6.4
11
Not enough data
6.5
11
Attribution
Not enough data
8.4
20
Not enough data
8.4
20
Not enough data
7.9
20
Discovery
Not enough data
8.5
20
Not enough data
8.3
20
Not enough data
8.1
20
Management
Not enough data
8.3
20
Not enough data
8.3
20
Platform
Not enough data
8.3
20
Not enough data
8.3
20
Agentic AI - Sales Performance Management
Not enough data
7.9
20
Not enough data
8.2
19
Not enough data
7.8
20
Incentives
Not enough data
8.2
153
|
Verified
Not enough data
8.3
160
|
Verified
Not enough data
8.0
152
|
Verified
Not enough data
8.4
161
|
Verified
Personalization
Not enough data
8.5
177
|
Verified
Not enough data
8.6
178
|
Verified
Not enough data
8.6
184
|
Verified
Not enough data
8.4
171
|
Verified
Administrative
Not enough data
8.5
169
|
Verified
Not enough data
8.5
173
|
Verified
Not enough data
8.3
161
Agentic AI - Email Tracking
Not enough data
7.5
27
Not enough data
7.5
27
Not enough data
7.5
27
Not enough data
6.9
26
Not enough data
6.9
27
Not enough data
7.2
27
Not enough data
7.4
27
Analytics
Not enough data
8.3
137
Not enough data
8.3
143
Not enough data
8.4
144
Customizations
Not enough data
8.7
148
Not enough data
8.8
145
Not enough data
8.7
145
Not enough data
8.7
141
Not enough data
8.6
146
Generative AI
Not enough data
7.6
58
Agentic AI - Sales Analytics
Not enough data
7.3
27
Not enough data
7.5
27
Not enough data
7.1
27
Not enough data
7.2
27
Not enough data
7.3
27
Data Sourcing
Not enough data
8.3
142
Not enough data
8.4
146
Not enough data
8.2
139
Not enough data
8.6
151
Not enough data
8.5
142
Predictive Analytics
Not enough data
8.5
142
Not enough data
8.3
135
Not enough data
8.0
122
Not enough data
8.2
128
Sales Management
Not enough data
8.5
149
Not enough data
8.3
128
Not enough data
8.5
141
Not enough data
8.8
148
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
6.0
67
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
7.2
68
Not enough data
6.7
68
Not enough data
6.5
67
Not enough data
5.5
68
Not enough data
Platform Reporting and Analytics
6.5
67
Not enough data
5.2
66
Not enough data
Customer Support
6.6
65
Not enough data
Feature Not Available
Not enough data
6.8
65
Not enough data
6.4
65
Not enough data
Marketing Automation
6.3
64
Not enough data
6.5
64
Not enough data
5.5
64
Not enough data
Sales Force Automation
6.4
65
Not enough data
7.7
67
Not enough data
Feature Not Available
Not enough data
5.5
64
Not enough data
5.8
62
Not enough data
Agentic AI - Financial Services CRM
4.7
6
Not enough data
Categories
Categories
Shared Categories
Maximizer and Zoho CRM are categorized as CRM
Unique Categories
Maximizer is categorized as Financial Services CRM
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Quote Management, Email Tracking, Sales Gamification, Sales Performance Management, CPQ, Lead Capture, Lead Scoring, and Sales Enablement
Reviews
Reviewers' Company Size
Maximizer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
36.4%
Investment Management
4.2%
Insurance
3.4%
Information Technology and Services
2.9%
Marketing and Advertising
2.7%
Other
50.5%
Information Technology and Services
16.1%
Computer Software
9.9%
Marketing and Advertising
8.9%
Real Estate
3.5%
Financial Services
3.5%
Other
58.1%
Alternatives
Discussions
INPUT CSV LEAD FILES
1 Comment
MR
Lead sheets in the form of a web inquiry page can be integrated into Maximizer using the 'web to lead' technology provided in the product as standard. It is...Read more
INTEGRATION
1 Comment
MR
Maximizer CRM 2017 has integrations for MS Office products (Outlook, Word, Excel) these are included as add-ons with the product. The Web APIs for Maximizer...Read more
Do you integrate with any marketing automations platforms like Marketo?
1 Comment
MD
Maximizer neglected to future-proof Maximizer CRM Live and their self-hosted CRM by not providing any open keys for self serve integration with powerful...Read more
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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