Compare Agentforce Health (formerly Salesforce Health Cloud) and MaxAssist 
Featured Products
At a Glance
Market Segments
Enterprise (45.5% of reviews)
Small-Business (91.9% of reviews)
Entry-Level Pricing
No pricing available
$
Agentforce Health (formerly Salesforce Health Cloud)
Star Rating
(36)3.9 out of 5
Market Segments
Enterprise (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Agentforce Health (formerly Salesforce Health Cloud)MaxAssist
Star Rating
(225)4.7 out of 5
Market Segments
Small-Business (91.9% of reviews)
Pros & Cons
Entry-Level Pricing
$
Learn more about MaxAssistSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MaxAssist excels in user experience, with a significantly higher star rating compared to Salesforce Health Cloud. Users appreciate its intuitive features, such as appointment reminders and the ability to send medical forms directly to patients, which streamlines administrative tasks.
- According to verified reviews, Salesforce Health Cloud is praised for its comprehensive package that includes patient profiles, health records, and treatment plans. Users highlight the platform's scalability and easy integration with other applications, making it a robust choice for larger organizations.
- Users say that MaxAssist offers a more efficient setup process, with many reviewers noting its ease of use and quick onboarding. This is particularly beneficial for small businesses that may not have extensive IT resources, allowing them to get up and running swiftly.
- Reviewers mention that Salesforce Health Cloud provides strong patient case management and records management capabilities, which are essential for healthcare providers. Users appreciate the clear and readable interface, which reduces eye strain and enhances usability.
- G2 reviewers highlight the quality of support provided by MaxAssist, with many users rating it highly for responsiveness and helpfulness. This is a crucial factor for smaller organizations that rely on timely assistance to maintain their operations.
- According to recent user feedback, Salesforce Health Cloud has a solid reputation for its patient experience management features, receiving positive remarks for its user-friendly interface. However, it faces challenges in matching the specific workflow needs of some users, which can lead to configuration difficulties.
Pricing
Entry-Level Pricing
Agentforce Health (formerly Salesforce Health Cloud)
No pricing availableMaxAssist
RecallMax Pricing
$
Low month-to-month subscription and no contracts.
- Feel free to demo or call to get pricing for your practice.
Free Trial
Agentforce Health (formerly Salesforce Health Cloud)
Free Trial is available
MaxAssist
Free Trial is available
Ratings
Meets Requirements
7.9
21
8.9
175
Ease of Use
7.8
23
9.1
176
Ease of Setup
6.9
8
9.4
131
Ease of Admin
7.5
8
9.2
117
Quality of Support
7.9
21
9.5
172
Has the product been a good partner in doing business?
8.9
9
9.3
116
Product Direction (% positive)
8.0
23
9.6
162
Features by Category
Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Information Flow
9.2
6
8.5
76
9.0
5
7.4
48
9.7
6
8.2
64
Patient Experience
9.0
5
8.7
81
9.0
5
8.5
69
9.0
5
8.8
83
9.7
5
8.7
82
Patient-Centered Functions
Not enough data
7.7
84
Not enough data
8.6
98
Not enough data
Feature Not Available
Not enough data
9.2
115
Not enough data
Feature Not Available
Operations
Not enough data
8.8
107
Not enough data
8.6
90
Not enough data
7.9
77
Not enough data
8.5
91
Not enough data
8.7
92
Not enough data
8.3
73
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Agentforce Health (formerly Salesforce Health Cloud) and MaxAssist are categorized as Patient Engagement and Patient Relationship Management (PRM)
Unique Categories
Agentforce Health (formerly Salesforce Health Cloud) is categorized as Interactive Patient Care Systems (IPC)
MaxAssist is categorized as Other Dental
Reviews
Reviewers' Company Size
Agentforce Health (formerly Salesforce Health Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MaxAssist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
63.6%
Information Technology and Services
9.1%
Health, Wellness and Fitness
9.1%
Computer Software
9.1%
Marketing and Advertising
3.0%
Other
6.1%
Hospital & Health Care
36.2%
Health, Wellness and Fitness
31.0%
Medical Practice
25.2%
Medical Devices
2.4%
Accounting
1.4%
Other
3.8%
Discussions
Agentforce Health (formerly Salesforce Health Cloud) has no discussions with answers
What is RecallMax used for?
1 Comment
NS
dental softwareRead more
MaxAssist has no more discussions with answers
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