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Compare Mattermost and Twist 
At a Glance
Market Segments
Mid-Market (37.7% of reviews)
Small-Business (69.6% of reviews)
Entry-Level Pricing
$0.00
Free
Mattermost
Star Rating
(358)4.3 out of 5
Market Segments
Mid-Market (37.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansTwist
Star Rating
(31)4.1 out of 5
Market Segments
Small-Business (69.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 2 pricing plansMattermost vs Twist
When assessing the two solutions, reviewers found Twist easier to use and set up. Reviewers also felt that Twist was easier to do business with overall. However, reviewers felt that administration of both products was equally easy.
- Reviewers felt that Mattermost meets the needs of their business better than Twist.
- When comparing quality of ongoing product support, reviewers felt that Twist is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Twist over Mattermost.
Pricing
Entry-Level Pricing
Mattermost
Starter
$0.00
Increased productivity for small teams
- Unlimited 1:1 and group messaging
- Unlimited users, channels, teams
- Unlimited boards
Twist
Free
Free
For teams who want to try out Twist for as long as they like with as many members as they need.
- Searchable history, up to 1 month of your team’s most recent messages
- Up to 5 integrations with the apps your team already uses
- 5GB total file storage
Free Trial
Mattermost
Free Trial is available
Twist
Free Trial is available
Ratings
Meets Requirements
8.7
296
8.5
18
Ease of Use
8.8
301
8.9
18
Ease of Setup
8.1
91
9.5
10
Ease of Admin
8.3
69
8.3
5
Quality of Support
8.2
227
8.9
14
Has the product been a good partner in doing business?
9.0
58
9.3
5
Product Direction (% positive)
8.4
290
8.7
18
Features by Category
Business Instant Messaging
8.7
193
8.3
11
8.7
200
7.9
11
8.0
188
8.1
12
Business Instant Messaging
7.8
118
7.4
7
7.9
111
6.4
7
Business Instant Messaging
8.1
175
7.8
10
9.0
188
8.0
9
8.3
162
6.9
9
Generative AI - Business Instant Messaging
4.9
15
6.0
5
AI - Business Instant Messaging
5.3
15
5.3
5
6.1
14
7.3
5
4.6
14
Not enough data
5.7
14
Not enough data
Agentic AI - Business Instant Messaging
5.9
11
Not enough data
5.3
11
Not enough data
Setup
8.5
20
Not enough data
8.8
20
Not enough data
7.9
20
Not enough data
8.7
21
Not enough data
Management
8.7
19
Not enough data
8.0
19
Not enough data
8.1
20
Not enough data
Generative AI
6.9
12
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.5
20
Not enough data
8.8
20
Not enough data
8.7
19
Not enough data
Planning
9.6
19
Not enough data
9.6
19
Not enough data
8.6
19
Not enough data
8.9
19
Not enough data
8.6
19
Not enough data
Workflow Management
8.9
19
Not enough data
9.0
19
Not enough data
9.0
18
Not enough data
8.4
18
Not enough data
Categories
Categories
Shared Categories
Mattermost and Twist are categorized as Business Instant Messaging
Unique Categories
Mattermost is categorized as Product Management and Workflow Management
Twist has no unique categories
Reviews
Reviewers' Company Size
Mattermost
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.2%
Computer Software
14.3%
Financial Services
4.7%
Computer & Network Security
4.1%
Internet
3.8%
Other
52.9%
Marketing and Advertising
13.0%
Computer Software
13.0%
Entertainment
8.7%
Wine and Spirits
4.3%
Venture Capital & Private Equity
4.3%
Other
56.5%
Alternatives
Discussions
What is Mattermost used for?
3 Comments
BB
Mattermost mostly used as professional communication platform like slack. But it is open-source.Read more
when are you going to improve its UI?
2 Comments
CG
They won’t, I had the same problem and nothingRead more
Is Mattermost secure?
2 Comments
BB
yes, absolutely. It is open source and trusted by millions of users and thousand of brands.Read more
Twist has no discussions with answers
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