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Compare Mattermost and Output Messenger 
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At a Glance
Market Segments
Mid-Market (37.5% of reviews)
Mid-Market (45.5% of reviews)
Entry-Level Pricing
$0.00
$30
Mattermost
Star Rating
(356)4.3 out of 5
Market Segments
Mid-Market (37.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansOutput Messenger
Star Rating
(11)4.1 out of 5
Market Segments
Mid-Market (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
$30
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Output Messenger excels in notifications, scoring a 9.0, which reviewers mention as being highly customizable and effective for team communication. In contrast, Mattermost, with a score of 8.7, is noted for its notification features but lacks the same level of customization.
- Reviewers mention that Output Messenger has a higher ease of use score of 9.0 compared to Mattermost's 8.8. Users appreciate the intuitive interface of Output Messenger, while some users on G2 find Mattermost's interface slightly more complex, especially for new users.
- Users say that Output Messenger meets requirements effectively with a score of 9.0, highlighting its robust feature set for small businesses. Mattermost, while still strong at 8.7, is often seen as more suited for mid-market companies, which may not align with the needs of smaller teams.
- G2 users report that Output Messenger has a total of 10 reviews, indicating a smaller user base, which some users feel leads to a more personalized support experience. In contrast, Mattermost has 324 reviews, providing a broader range of feedback but potentially less personalized support.
- Reviewers mention that Output Messenger's quality of support scores 8.1, which some users find satisfactory, but Mattermost edges ahead with a score of 8.3, with users noting quicker response times and more comprehensive support resources.
- Users on G2 report that while both products have strong search capabilities, Output Messenger shines with a score of 9.0, making it easier to find past conversations and files. Mattermost, with a score of 8.0, is seen as less efficient in this area, with some users expressing frustration over search limitations.
Pricing
Entry-Level Pricing
Mattermost
Starter
$0.00
Increased productivity for small teams
- Unlimited 1:1 and group messaging
- Unlimited users, channels, teams
- Unlimited boards
Free Trial
Mattermost
Free Trial is available
Output Messenger
No trial information availableRatings
Meets Requirements
8.7
295
8.6
11
Ease of Use
8.8
300
8.5
11
Ease of Setup
8.1
90
Not enough data
Ease of Admin
8.3
69
Not enough data
Quality of Support
8.2
226
7.6
9
Has the product been a good partner in doing business?
9.0
58
Not enough data
Product Direction (% positive)
8.4
289
6.8
11
Features by Category
Business Instant Messaging
8.7
193
Not enough data
8.7
200
9.0
5
8.0
188
9.0
5
Business Instant Messaging
7.8
118
Not enough data
7.9
111
Not enough data
Business Instant Messaging
8.1
175
Not enough data
9.0
188
Not enough data
8.3
162
Not enough data
Generative AI - Business Instant Messaging
4.9
15
Not enough data
AI - Business Instant Messaging
5.3
15
Not enough data
6.1
14
Not enough data
4.6
14
Not enough data
5.7
14
Not enough data
Agentic AI - Business Instant Messaging
5.9
11
Not enough data
5.3
11
Not enough data
Setup
8.5
20
Not enough data
8.8
20
Not enough data
7.9
20
Not enough data
8.6
20
Not enough data
Management
8.7
19
Not enough data
8.0
19
Not enough data
8.1
20
Not enough data
Generative AI
6.9
12
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.5
20
Not enough data
8.8
20
Not enough data
8.7
19
Not enough data
Planning
9.6
19
Not enough data
9.6
19
Not enough data
8.6
19
Not enough data
8.9
19
Not enough data
8.6
19
Not enough data
Workflow Management
8.9
19
Not enough data
9.0
19
Not enough data
9.0
18
Not enough data
8.4
18
Not enough data
Categories
Categories
Shared Categories
Mattermost and Output Messenger are categorized as Business Instant Messaging
Unique Categories
Mattermost is categorized as Product Management and Workflow Management
Output Messenger has no unique categories
Reviews
Reviewers' Company Size
Mattermost
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Output Messenger
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.2%
Computer Software
14.1%
Financial Services
4.7%
Computer & Network Security
4.1%
Internet
3.8%
Other
53.1%
Real Estate
18.2%
Staffing and Recruiting
9.1%
Online Media
9.1%
Newspapers
9.1%
Luxury Goods & Jewelry
9.1%
Other
45.5%
Discussions
What is Mattermost used for?
3 Comments
BB
Mattermost mostly used as professional communication platform like slack. But it is open-source.Read more
when are you going to improve its UI?
2 Comments
CG
They won’t, I had the same problem and nothingRead more
Is Mattermost secure?
2 Comments
BB
yes, absolutely. It is open source and trusted by millions of users and thousand of brands.Read more
What is your best way of using this app for mass messenger marketing?
1 Comment
JV
Hi,
I have been using this for the past 3-4 years as far as my knowledge, this app is not for marketing. Read more
Output Messenger has no more discussions with answers
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