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# Mattermost vs Output Messenger Comparison - What are their main differences?

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MattermostOutput Messenger[+ Add Product](#)

Pricing

**Mattermost**
Free Trial

**$0.00** · Starter

**Output Messenger**
 **$30** · Annual license

**Pricing Insights**
from reviews

Time to Implement

**Mattermost**
1 month

Based on 35 responses

**Output Messenger**
Not enough reviews yet

Return on Investment

**Mattermost**
11 months

Based on 28 responses

**Output Messenger**
Not enough reviews yet

Perceived Cost

**Mattermost**
$$$$$

**Output Messenger**
Not enough reviews yet

Average Discount

**Mattermost**
14%

**Output Messenger**
Not enough reviews yet

**Pros & Cons**
from reviews

**Mattermost**
[
Ease of Use (15)
](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1659195&qs=pros-and-cons#reviews)[
Features (14)
](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1659786&qs=pros-and-cons#reviews)[
Not Intuitive (8)
](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1660393&qs=pros-and-cons#reviews)[
Performance Issues (8)
](https://www.g2.com/products/mattermost/reviews?filters%5Bsentiment_snippet%5D=1660411&qs=pros-and-cons#reviews)

**Output Messenger**
[
Communication (2)
](https://www.g2.com/products/output-messenger/reviews?filters%5Bsentiment_snippet%5D=2348672&qs=pros-and-cons#reviews)[
Customization (1)
](https://www.g2.com/products/output-messenger/reviews?filters%5Bsentiment_snippet%5D=2348674&qs=pros-and-cons#reviews)[
Missing Features (1)
](https://www.g2.com/products/output-messenger/reviews?filters%5Bsentiment_snippet%5D=2467723&qs=pros-and-cons#reviews)[
Performance Issues (1)
](https://www.g2.com/products/output-messenger/reviews?filters%5Bsentiment_snippet%5D=2348671&qs=pros-and-cons#reviews)

Integrations

**Mattermost**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a7650f11b01ccd7a9b1e8aebcfc869d7/zabbix.png "Product Avatar Image")

Zabbix

](https://www.g2.com/products/zabbix/reviews)[
View all
](https://www.g2.com/products/mattermost/integrations)

**Output Messenger**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f6ee5c9dddbf5c28b136829c8782ed1b/slack.png "Product Avatar Image")

Slack

](https://www.g2.com/products/slack/reviews)[
View all
](https://www.g2.com/products/output-messenger/integrations)

Screenshots

**Mattermost**
 ![Mattermost screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/105316/01-Channels-Hero.png)

**Output Messenger**
 ![Output Messenger screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/33376/uploads_2F34120145-00f7-4344-8ac3-51d825936e86_2Fin-built.png)

**Ratings**
from reviews

Meets Requirements

**Mattermost**

8.7

8.7301

**Output Messenger**

8.6

8.613

Ease of Use

**Mattermost**

8.8

8.8307

**Output Messenger**

8.7

8.713

Ease of Setup

**Mattermost**

8.1

8.197

**Output Messenger**

9.0

9.05

Ease of Admin

**Mattermost**

8.3

8.369

**Output Messenger**
Not enough data

Quality of Support

**Mattermost**

8.2

8.2232

**Output Messenger**

7.7

7.711

Has the product been a good partner in doing business?

**Mattermost**

9.0

9.058

**Output Messenger**
Not enough data

Product Direction (% positive)

**Mattermost**

8.4

8.4296

**Output Messenger**

7.3

7.313

**Features**
ratings from reviews

Business Instant Messaging[Hide 69 FeaturesShow 69 Features](javascript:void(0);)

6.9

223

9.2

8

Business Instant Messaging

File Sharing

8.7

196

9.4(won by 0.7)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Notifications

8.6

203

9.2(won by 0.6)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Search

8.0

192

9.2(won by 1.2)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Screen Sharing

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Business Instant Messaging 

Audio Conferencing

7.8

118

9.0(won by 1.2)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Video Conferencing

7.9

110

9.0(won by 1.1)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Two-Way Audio & Video

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

Business Instant Messaging

Mobile Application

8.0(won by default)

178

Not enough data

Web Application

8.9(won by default)

188

Not enough data

Third-Party Integrations

8.3(won by default)

167

Not enough data

Active Directory Integration

Not enough data

Not enough data

Generative AI - Business Instant Messaging

Text Summarization

4.8(won by default)

14

Not enough data

AI - Business Instant Messaging

AI Powered Search

5.1(won by default)

14

Not enough data

Smart Notifications

6.0(won by default)

14

Not enough data

AI Powered Language Translation

4.4(won by default)

13

Not enough data

Content Generation

5.5(won by default)

13

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Business Instant Messaging

Cross-system Integration

5.7(won by default)

10

Not enough data

Natural Language Interaction

5.3(won by default)

10

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Group Messaging

Not enough data

Not enough data

Bulk Send

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Rich Text Editor

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Transcripts/Chat History

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Message Recall

Not enough data

Not enough data

Canned Responses

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Workflow Configuration

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Read Receipts

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Chat

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Broadcast Messaging

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

One-to-One Messaging

Not enough data

Not enough data

Event Calendar

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Employee Photos

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Blogs

Not enough data

Not enough data

Workflow Management[Hide 49 FeaturesShow 49 Features](javascript:void(0);)

8.2

21

Not enough data

Setup

Activities

8.5(won by default)

20

Not enough data

Flows

8.8(won by default)

20

Not enough data

Dependencies

7.9(won by default)

20

Not enough data

Notifications

8.7(won by default)

21

Not enough data

Calendar Management

Not enough data

Not enough data

Business Process Automation

Not enough data

Not enough data

Management

Updates

8.7(won by default)

19

Not enough data

Audit Trail

8.0(won by default)

19

Not enough data

Integration

8.1(won by default)

20

Not enough data

Generative AI

AI Text Generation

6.9(won by default)

12

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Workflow Management

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Drag & Drop

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Workflow Configuration

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

No-Code

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Graphical Workflow Editor

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

API

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Project Workflow

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Product Management[Hide 72 FeaturesShow 72 Features](javascript:void(0);)

8.9

20

Not enough data

Communication

Wiki Documentation

8.5(won by default)

20

Not enough data

Community Forum

8.8(won by default)

20

Not enough data

Customer Ideation

8.7(won by default)

19

Not enough data

NPS of Customers

Not enough data

Not enough data

Planning

Work Capacity

9.6(won by default)

19

Not enough data

Task Ranking

9.6(won by default)

19

Not enough data

Kanban Board

8.6(won by default)

19

Not enough data

Custom Workflows

8.9(won by default)

19

Not enough data

Release Forecasting

8.6(won by default)

19

Not enough data

Projections

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Workflow Management

Time Tracking

8.9(won by default)

19

Not enough data

Progress Monitoring

9.0(won by default)

19

Not enough data

Budgeting

9.0(won by default)

18

Not enough data

Team Scorecard

8.4(won by default)

18

Not enough data

Progress Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Milestone Tracking

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

Additional Functionality

Task Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Task Planning

Not enough data

Not enough data

Product Lifecycle Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Resource Management

Not enough data

Not enough data

Planning Tools

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Requirements Management

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Multiple Projects

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Project Planning

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Release Planning

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Deadline Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Product Roadmapping

Not enough data

Not enough data

Idea Management

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Agile Methodologies

Not enough data

Not enough data

Timeline Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Project Templates

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Guest Access

Not enough data

Not enough data

Visualization

Not enough data

Not enough data

Show 4 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Employee Intranet[Hide 49 FeaturesShow 49 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - Employee Intranet

Autonomous Task Execution

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Additional Functionality

Collaboration Tools

Not enough data

Not enough data

Activity/News Feed

Not enough data

Not enough data

Employee Communities

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Employee Portal

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Wiki

Not enough data

Not enough data

Event Calendar

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Org Chart Creation

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

Employee Profiles

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Blogs

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Private Network

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Employee Onboarding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Team Collaboration[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

Not enough data

Not enough data

Communication

Status Updates

Not enough data

Not enough data

Instant Messaging

Not enough data

Not enough data

Activity Feed

Not enough data

Not enough data

Notifications

Not enough data

Not enough data

Comments and Voting

Not enough data

Not enough data

Discussions

Not enough data

Not enough data

User Directory

Not enough data

Not enough data

Online Status of Coworkers

Not enough data

Not enough data

Content Management

File Sharing

Not enough data

Not enough data

Document Collaboration

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Knowledge Base

Not enough data

Not enough data

Surveys

Not enough data

Not enough data

Productivity Tools

Task Management

Not enough data

Not enough data

Calendar

Not enough data

Not enough data

Search

Not enough data

Not enough data

Mobile

Not enough data

Not enough data

Multi-Language Support

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Administration

Moderation

Not enough data

Not enough data

Performance and Reliability

Not enough data

Not enough data

User, Role, and Access Management

Not enough data

Not enough data

Additional Functionality

API

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Audio Calls

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Calendar Sync

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Incident Management[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

Not enough data

Not enough data

Monitoring

Constant Monitoring

Not enough data

Not enough data

Timely Alerts

Not enough data

Not enough data

TIcket Accuracy

Not enough data

Not enough data

AI Monitoring

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Management Tools

Ticket Assignment

Not enough data

Not enough data

Standardization

Not enough data

Not enough data

Lifecycle Visualization

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Incident Management

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Alerts/Notifications

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Safety Incident Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

OSHA Compliance

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Corrective and Preventive Actions (CAPA)

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Communications Management

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

IT Incident Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Incident Reporting

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Ticket Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

On Call Scheduling

Not enough data

Not enough data

Investigation Management

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Mattermost](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6111157b6ded2030827134a6a2ab74b5/mattermost.png "Mattermost")](https://www.g2.com/products/mattermost/reviews)

Mattermost

Small-Business(50 or fewer emp.)

30.1%

Mid-Market(51-1000 emp.)

37.5%

Enterprise(\> 1000 emp.)

32.4%

[![Output Messenger](https://images.g2crowd.com/uploads/product/hd_favicon/1487566557/output-messenger.svg "Output Messenger")](https://www.g2.com/products/output-messenger/reviews)

Output Messenger

Small-Business(50 or fewer emp.)

53.3%

Mid-Market(51-1000 emp.)

33.3%

Enterprise(\> 1000 emp.)

13.3%

Small-Business

(50 or fewer emp.)

30.1%

53.3%

Mid-Market

(51-1000 emp.)

37.5%

33.3%

Enterprise

(\> 1000 emp.)

32.4%

13.3%

Reviewers' Industry

[![Mattermost](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6111157b6ded2030827134a6a2ab74b5/mattermost.png "Mattermost")](https://www.g2.com/products/mattermost/reviews)
Mattermost

Information Technology and Services

21.3%

Computer Software

14.1%

Financial Services

4.6%

Internet

3.7%

Automotive

3.7%

Other

52.6%

[![Output Messenger](https://images.g2crowd.com/uploads/product/hd_favicon/1487566557/output-messenger.svg "Output Messenger")](https://www.g2.com/products/output-messenger/reviews)
Output Messenger

Real Estate

15.4%

Staffing and Recruiting

7.7%

Online Media

7.7%

Newspapers

7.7%

Marketing and Advertising

7.7%

Other

53.8%

Alternatives

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Microsoft Teams
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](/products/clickup/reviews)

**Output Messenger Alternatives**

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Slack
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[
Microsoft Teams
](/products/microsoft-teams/reviews)

 ![BigAnt](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_951186f94094d9333647c7d9e5897a86/bigant.jpg "BigAnt")

[
BigAnt
](/products/bigant/reviews)

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Rocket.Chat
](/products/rocket-chat/reviews)