Compare Mattermost and Webex Suite 
Featured Products
At a Glance
Market Segments
Mid-Market (37.9% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
$0.00
$0.00
Mattermost
Star Rating
(365)4.3 out of 5
Market Segments
Mid-Market (37.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansWebex Suite
Star Rating
(18,771)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Mattermost excels in user control and data privacy, with many users appreciating the ability to self-host their chat data. This feature is particularly valuable for organizations concerned about data security, as it allows for full control over sensitive information.
- Users say that Webex Suite stands out for its seamless integration of meetings, messaging, and calls into a single platform. This unified approach eliminates the need for multiple tools, making it easier for teams to collaborate effectively without switching between applications.
- Reviewers mention that Mattermost offers a user-friendly interface that is well-organized, making it easy to search for messages and documents. Features like pinning important information and quick group chat creation enhance the overall user experience, especially for teams that prioritize efficient communication.
- According to verified reviews, Webex Suite is praised for its reliable video and audio quality, even during large meetings. Users highlight features such as screen sharing, breakout rooms, and meeting recording, which contribute to a more structured and productive meeting environment.
- G2 reviewers note that while Mattermost has a strong focus on ease of use, it may face challenges in meeting specific workflow needs for some users. Configuration can be a hurdle, which might require additional time and effort to tailor the platform to unique organizational requirements.
- Users highlight that Webex Suite's real-time collaboration tools and organized messaging spaces help keep discussions focused and actionable. This thoughtful design fosters better teamwork and alignment during daily operations, making it a preferred choice for larger enterprises.
Pricing
Entry-Level Pricing
Mattermost
Starter
$0.00
Increased productivity for small teams
- Unlimited 1:1 and group messaging
- Unlimited users, channels, teams
- Unlimited boards
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Mattermost
Free Trial is available
Webex Suite
Free Trial is available
Ratings
Meets Requirements
8.7
301
8.9
14,728
Ease of Use
8.8
307
8.7
14,778
Ease of Setup
8.1
97
8.5
2,986
Ease of Admin
8.3
69
8.5
2,627
Quality of Support
8.2
232
8.5
11,791
Has the product been a good partner in doing business?
9.0
58
8.7
2,522
Product Direction (% positive)
8.4
296
7.8
14,184
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
985
Not enough data
9.0
965
Not enough data
8.9
943
Collaboration
Not enough data
8.8
901
Not enough data
9.0
979
Not enough data
9.0
972
Not enough data
8.8
877
Not enough data
9.2
1001
Functionality
Not enough data
8.8
881
Not enough data
9.0
979
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.9
21
Business Instant Messaging
8.7
196
8.6
943
8.6
203
8.8
1046
8.0
192
8.5
957
Business Instant Messaging
7.8
119
8.9
1019
7.9
111
8.9
962
Business Instant Messaging
8.0
178
8.7
905
8.9
189
8.8
963
8.3
166
8.7
869
Generative AI - Business Instant Messaging
4.9
15
8.2
53
AI - Business Instant Messaging
5.3
15
8.1
55
6.2
15
8.1
54
4.6
14
8.1
54
5.7
14
7.7
53
Agentic AI - Business Instant Messaging
5.9
11
7.8
36
5.3
11
7.6
36
Visual Tools
Not enough data
8.6
68
Not enough data
8.6
63
Not enough data
8.4
63
Not enough data
8.3
65
Office Customization
Not enough data
8.7
64
Not enough data
8.7
62
Not enough data
8.5
62
Guest Tools
Not enough data
8.6
60
Not enough data
8.6
62
Not enough data
8.6
58
Collaboration Tools
Not enough data
8.7
62
Not enough data
8.9
66
Not enough data
9.0
65
Not enough data
8.9
63
Agentic AI - Virtual Workspaces
Not enough data
7.7
30
Not enough data
7.4
29
Design Tools
Not enough data
8.8
358
Not enough data
8.8
357
Not enough data
8.6
312
Not enough data
8.7
319
Not enough data
8.8
335
Communication Tools
Not enough data
8.9
336
Not enough data
9.0
358
Integrations
Not enough data
8.7
288
Not enough data
9.0
356
Software Offering
Not enough data
8.8
354
Not enough data
9.2
390
Not enough data
9.0
376
Agentic AI - Collaborative Whiteboard
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
8.3
22
Setup
8.5
20
Not enough data
8.8
20
Not enough data
7.9
20
Not enough data
8.7
21
Not enough data
Management
8.7
19
Not enough data
8.0
19
Not enough data
8.1
20
Not enough data
Generative AI
6.9
12
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.9
4895
Not enough data
8.5
4250
|
Verified
Not enough data
8.8
4607
|
Verified
Not enough data
8.9
5122
|
Verified
Conferencing Options
Not enough data
9.0
5262
|
Verified
Not enough data
9.0
5492
|
Verified
Not enough data
9.0
5407
|
Verified
Application Tools
Not enough data
8.8
4344
|
Verified
Not enough data
8.8
4909
|
Verified
Not enough data
8.7
4874
Agentic AI - Screen Sharing
Not enough data
7.5
51
Collaboration
Not enough data
9.1
33
Not enough data
8.8
35
Not enough data
8.7
33
Not enough data
8.9
35
Hardware
Not enough data
8.6
32
Not enough data
8.5
32
Security
Not enough data
9.0
33
Not enough data
8.8
33
Agentic AI - Visual Collaboration Platforms
Not enough data
7.0
15
Not enough data
7.3
14
Collaboration Tools
Not enough data
9.0
10182
|
Verified
Not enough data
9.1
2965
|
Verified
Not enough data
8.8
2648
|
Verified
Not enough data
9.0
3207
|
Verified
Not enough data
9.0
3037
Meeting Coordination
Not enough data
8.7
9165
Not enough data
8.7
8650
|
Verified
Not enough data
8.7
9016
|
Verified
Not enough data
8.8
3171
|
Verified
Software Type
Not enough data
8.6
7745
|
Verified
Not enough data
8.8
3105
|
Verified
Not enough data
9.0
3255
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
96
Not enough data
7.8
91
Not enough data
7.9
90
Meeting Prep - AI Meeting Assistants
Not enough data
9.3
40
Not enough data
9.3
42
Not enough data
9.4
40
Meeting Automation - AI Meeting Assistants
Not enough data
9.3
40
Not enough data
9.1
41
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
41
Not enough data
9.0
42
Not enough data
9.3
42
Accessibility - AI Meeting Assistants
Not enough data
9.1
41
Not enough data
9.1
39
Not enough data
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.2
15
Not enough data
9.2
14
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Basic Communication
Not enough data
8.8
246
Not enough data
8.7
232
Not enough data
8.6
212
Not enough data
9.0
259
Not enough data
9.0
260
Not enough data
8.6
147
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Not enough data
8.3
163
Not enough data
8.4
187
Not enough data
8.4
177
Advanced Features
Not enough data
7.9
134
Not enough data
8.2
135
Not enough data
8.6
178
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
Not enough data
9.0
146
Not enough data
8.9
162
Not enough data
9.0
105
Features
Not enough data
9.0
158
Not enough data
8.8
101
Not enough data
9.0
153
Not enough data
9.1
171
Not enough data
9.1
155
Not enough data
9.1
142
Communication
8.5
20
Not enough data
8.8
20
Not enough data
8.7
19
Not enough data
Planning
9.6
19
Not enough data
9.6
19
Not enough data
8.6
19
Not enough data
8.9
19
Not enough data
8.6
19
Not enough data
Workflow Management
8.9
19
Not enough data
9.0
19
Not enough data
9.0
18
Not enough data
8.4
18
Not enough data
Categories
Categories
Shared Categories
Mattermost and Webex Suite are categorized as Business Instant Messaging
Unique Categories
Mattermost is categorized as Product Management and Workflow Management
Webex Suite is categorized as Visual Collaboration Platforms, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, Video Conferencing, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Mattermost
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.0%
Computer Software
14.4%
Financial Services
4.6%
Computer & Network Security
4.0%
Internet
3.7%
Other
52.3%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Alternatives
Discussions
What is Mattermost used for?
3 Comments
BB
Mattermost mostly used as professional communication platform like slack. But it is open-source.Read more
when are you going to improve its UI?
2 Comments
CG
They won’t, I had the same problem and nothingRead more
Is Mattermost secure?
2 Comments
BB
yes, absolutely. It is open source and trusted by millions of users and thousand of brands.Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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