Users report that Mixpanel excels in Custom Event Tracking, with a score of 9.1, allowing for detailed tracking of user interactions. In contrast, Matomo's score of 8.2 indicates it may not offer the same level of customization, which could limit insights for some users.
Reviewers mention that Mixpanel's Real-Time Reporting feature, rated at 8.8, provides immediate insights into user behavior, making it a preferred choice for businesses needing quick data analysis. Matomo, with a score of 8.3, may not deliver the same immediacy, which could affect timely decision-making.
G2 users highlight Mixpanel's superior Engagement metrics, scoring 9.0, which helps businesses understand user interaction deeply. Matomo's engagement score of 8.4 suggests it may not capture user engagement as effectively, potentially leading to less informed marketing strategies.
Users on G2 report that Mixpanel's Funnels feature, rated at 8.9, allows for comprehensive tracking of user journeys, which is crucial for optimizing conversion rates. In comparison, Matomo's score of 7.4 indicates a less robust funnel analysis capability, which could hinder conversion optimization efforts.
Reviewers mention that Mixpanel's Quality of Support is rated at 8.4, indicating a strong support system for users. Matomo's score of 7.7 suggests that users may experience challenges in getting timely assistance, which could impact their overall experience with the software.
Users say that Mixpanel's Product Direction score of 8.5 reflects a positive outlook on future developments, which is important for businesses looking for long-term solutions. Matomo's score of 8.2, while still positive, may not inspire the same level of confidence in ongoing improvements.
Pricing
Entry-Level Pricing
Matomo (Formerly Piwik)
On-Premise (Self-Hosted)
FREE download
GPL v3+ licensed. Premium Features & Support options available.
Read more on whether On-Premise is right for you: https://matomo.org/what-is-on-premise/
Downloadable digital analytics plaform that runs on your servers and database and you 100% own the data.
If by security and privacy reasons you refer to GDPR framework, yes, Matomo has its privacy by design feature, allowing you to use this tool in complete...Read more
C is a general-purpose computer programming language. It was created in the 1970s by Dennis Ritchie, and remains very widely used and influential.Read more
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