Introducing G2.ai, the future of software buying.Try now

Compare Matador and Podium

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Matador
Matador
Star Rating
(45)4.8 out of 5
Market Segments
Small-Business (63.2% of reviews)
Information
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Matador
Podium
Podium
Star Rating
(2,047)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Podium excels in centralizing customer communications, pulling messages from various platforms like Google Business Profile and SMS into one feed, which simplifies management for users. This feature is particularly appreciated for its user-friendly interface and the convenience it offers.
  • Users say that Matador shines in video creation capabilities, allowing users to edit videos with features like cutting and slow motion, which enhances client engagement. This creative flexibility is a standout aspect for those focused on visual content.
  • According to verified reviews, Podium's Text-to-Pay feature is a game changer for businesses, enabling customers to make payments easily via text. This functionality has been highlighted as a significant benefit, streamlining the payment process for both businesses and customers.
  • Reviewers mention that Matador offers exceptional automation tools that simplify workflows for teams, making daily operations more efficient. Users have expressed satisfaction with how these automations reduce manual tasks, enhancing productivity.
  • G2 reviewers highlight that while Podium has a strong overall satisfaction score, it faces challenges in ease of setup compared to Matador, which boasts a perfect score in this area. Users have noted that Podium's implementation can be more complex, requiring additional time and effort.
  • Users report that Podium has a significantly higher overall G2 Score, indicating greater user satisfaction across various metrics, despite Matador having slightly higher ratings in specific categories like support and ease of use. This suggests that while Matador may excel in certain features, Podium's comprehensive offering resonates more positively with a larger user base.
Pricing
Entry-Level Pricing
Matador
No pricing available
Podium
Core
Contact Us
Per Month
Browse all 3 pricing plans
Free Trial
Matador
No trial information available
Podium
No trial information available
Ratings
Meets Requirements
9.8
21
9.1
1,731
Ease of Use
9.8
21
9.3
1,750
Ease of Setup
10.0
11
9.1
1,083
Ease of Admin
9.8
11
9.3
881
Quality of Support
10.0
21
9.0
1,609
Has the product been a good partner in doing business?
10.0
11
9.2
898
Product Direction (% positive)
10.0
17
9.0
1,717
Features by Category
Not enough data
7.5
44
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.0
39
Not enough data
8.8
40
Interaction
Not enough data
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
8.2
40
Not enough data
7.9
41
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
8.1
41
Not enough data
7.9
41
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Agentic AI - AI Chatbots
Not enough data
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
Not enough data
7.2
264
Messenger
Not enough data
8.3
160
Not enough data
7.7
208
Not enough data
9.1
224
Not enough data
Feature Not Available
Channels
Not enough data
7.9
214
Not enough data
8.6
223
Not enough data
9.3
238
Not enough data
Feature Not Available
Not enough data
8.0
197
Customers
Not enough data
8.3
155
Not enough data
8.4
156
Not enough data
8.5
224
Not enough data
8.3
224
Not enough data
8.5
224
Agentic AI - Conversational Marketing
Not enough data
4.8
14
Not enough data
4.9
14
Not enough data
4.6
14
Not enough data
4.9
13
Not enough data
5.2
14
Not enough data
5.4
14
Not enough data
5.2
14
9.5
11
7.9
66
Platform Basics
9.8
8
8.6
65
9.6
9
8.5
64
9.7
10
9.1
65
Platform Data
9.3
10
9.1
65
9.5
11
9.0
65
Platform Additional Functionality
9.8
8
8.5
63
9.3
10
9.1
65
9.5
11
9.3
65
Platform Content
8.6
11
9.0
62
Agentic AI - Automotive Marketing
Not enough data
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
7.7
270
Text Messaging
Not enough data
8.7
231
|
Verified
Not enough data
9.3
240
|
Verified
Not enough data
8.4
187
Not enough data
8.6
239
|
Verified
Not enough data
8.3
214
|
Verified
Not enough data
8.4
216
|
Verified
Not enough data
8.5
234
|
Verified
Not enough data
8.5
217
|
Verified
SMS Platform
Not enough data
8.5
224
|
Verified
Not enough data
8.6
223
|
Verified
Not enough data
Feature Not Available
Not enough data
7.6
201
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
206
|
Verified
Agentic AI - SMS Marketing
Not enough data
5.7
24
Not enough data
6.3
25
Not enough data
6.6
24
Not enough data
6.4
24
Not enough data
5.8
24
Not enough data
5.7
24
Customer Communications ManagementHide 10 FeaturesShow 10 Features
Not enough data
8.1
425
Channels
Not enough data
8.2
323
Not enough data
8.1
322
Not enough data
Feature Not Available
Design
Not enough data
8.3
338
Not enough data
Feature Not Available
Not enough data
8.5
373
Not enough data
8.4
364
Not enough data
8.6
337
Generative AI
Not enough data
7.5
234
Not enough data
7.5
229
Not enough data
7.7
92
Productivity Tools
Not enough data
8.4
87
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
88
Not enough data
8.4
87
Not enough data
8.0
87
Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Shared Inbox
Not enough data
5.9
23
Not enough data
6.2
23
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
8.9
21
Responses
Not enough data
9.4
16
Not enough data
9.4
16
Not enough data
9.1
16
Automation - AI Agents
Not enough data
8.8
16
Not enough data
8.8
18
Not enough data
8.6
17
Not enough data
8.9
17
Not enough data
8.9
17
Platform
Not enough data
9.2
16
Not enough data
8.9
17
Not enough data
9.3
16
Autonomy - AI Agents
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.8
16
Not enough data
8.0
15
Generative AI
Not enough data
8.6
15
Not enough data
8.8
15
Not enough data
8.5
35
Responses
Not enough data
8.9
33
Not enough data
8.4
34
Not enough data
8.9
34
Not enough data
Feature Not Available
Not enough data
8.2
33
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
32
Not enough data
8.6
32
Not enough data
Feature Not Available
Not enough data
8.8
33
Not enough data
9.0
32
Generative AI
Not enough data
8.1
32
Not enough data
8.1
31
Conversational SupportHide 10 FeaturesShow 10 Features
Not enough data
8.3
342
Conversational Platform
Not enough data
8.7
295
Not enough data
8.4
253
Not enough data
8.3
166
Not enough data
8.5
179
Support Automation
Not enough data
8.5
257
Not enough data
8.3
165
Not enough data
8.7
167
Not enough data
8.1
173
Generative AI
Not enough data
7.5
152
Not enough data
7.5
154
Not enough data
8.4
796
Generative AI
Not enough data
7.7
246
Not enough data
7.5
243
Not enough data
Feature Not Available
Communication
Not enough data
9.2
701
|
Verified
Not enough data
9.0
726
|
Verified
Not enough data
8.1
512
Not enough data
9.0
667
|
Verified
Not enough data
7.4
297
Internal Use
Not enough data
8.2
616
|
Verified
Not enough data
8.9
680
|
Verified
Not enough data
8.6
649
|
Verified
Not enough data
8.6
631
|
Verified
Not enough data
8.8
637
|
Verified
Not enough data
8.5
602
|
Verified
Not enough data
6.6
42
Platform Basics - VoIP Providers
Not enough data
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Basic Communication
Not enough data
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Agentic AI - VoIP Providers
Not enough data
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Access
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Advanced Features
Not enough data
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Online Reputation ManagementHide 18 FeaturesShow 18 Features
Not enough data
7.4
756
Consumer Intelligence
Not enough data
9.1
630
|
Verified
Not enough data
8.4
519
Not enough data
8.5
560
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
8.4
525
|
Verified
Not enough data
8.9
649
|
Verified
Media Monitoring
Not enough data
8.5
519
Not enough data
7.3
200
Not enough data
8.3
512
In-House Management
Not enough data
8.6
504
Not enough data
8.6
504
|
Verified
Generative AI
Not enough data
7.5
138
Agentic AI - Online Reputation Management
Not enough data
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Matador
Matador
Podium
Podium
Matador and Podium are categorized as Automotive Marketing
Reviews
Reviewers' Company Size
Matador
Matador
Small-Business(50 or fewer emp.)
63.2%
Mid-Market(51-1000 emp.)
28.9%
Enterprise(> 1000 emp.)
7.9%
Podium
Podium
Small-Business(50 or fewer emp.)
60.3%
Mid-Market(51-1000 emp.)
34.9%
Enterprise(> 1000 emp.)
4.9%
Reviewers' Industry
Matador
Matador
Automotive
81.1%
Marketing and Advertising
8.1%
Wholesale
2.7%
Transportation/Trucking/Railroad
2.7%
Real Estate
2.7%
Other
2.7%
Podium
Podium
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.1%
Alternatives
Matador
Matador Alternatives
Ansira Brand-to-Local Growth Platform
Ansira Brand-to-Local Growth Platform
Add Ansira Brand-to-Local Growth Platform
CDK CRM
CDK CRM
Add CDK CRM
Impel
Impel
Add Impel
DealerSocket
DealerSocket
Add DealerSocket
Podium
Podium Alternatives
Birdeye
Birdeye
Add Birdeye
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Plivo
Plivo
Add Plivo
Swell
Swell
Add Swell
Discussions
Matador
Matador Discussions
Monty the Mongoose crying
Matador has no discussions with answers
Podium
Podium Discussions
How can I make people interact with the chat feature better?
3 Comments
Jeff J.
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
Jeffrey P.
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more