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Compare MasterControl Quality Management System and ZenQMS 
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At a Glance
Market Segments
Mid-Market (65.1% of reviews)
Mid-Market (46.2% of reviews)
Entry-Level Pricing
Contact Us Per Year
Contact Us 1 Simple Annual Fee. Access for ALL USERS. No Seat licenses. No hidden charges for support, storage, etc.
MasterControl Quality Management System
Star Rating
(498)4.3 out of 5
Market Segments
Mid-Market (65.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about MasterControl Quality Management SystemZenQMS
Star Rating
(95)4.7 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Simple Annual Fee. Access for ALL USERS. No Seat licenses. No hidden charges for support, storage, etc.
Learn more about ZenQMSSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MasterControl Quality Management System excels in overall functionality, providing a comprehensive suite of tools for compliance and document control. Users appreciate its constant improvements and integration options, which enhance its usability in complex environments.
- Users say that ZenQMS stands out for its user-friendly interface and intuitive workflows, making it particularly appealing for smaller companies in GMP-regulated sectors. Reviewers highlight how easily their teams can find documents and manage training requirements, which streamlines daily operations.
- According to verified reviews, MasterControl has a higher overall satisfaction score, reflecting its robust capabilities and the positive impact it has had on users' quality processes. Many users note that it has transformed their approach to quality management.
- Reviewers mention that ZenQMS offers exceptional customer support, with a dedicated success team that is described as sharp and professional. This level of support is a significant advantage for users who may need assistance during implementation and ongoing use.
- G2 reviewers highlight that while MasterControl has a solid reputation, it faces challenges in ease of use compared to ZenQMS. Users have noted that ZenQMS's setup and administrative tools are more straightforward, allowing for quicker adaptation and configuration to meet specific needs.
- Users report that both systems have their strengths, but MasterControl's extensive feature set may come with a steeper learning curve. In contrast, ZenQMS is praised for its cost-effectiveness and efficiency, making it a strong contender for organizations looking for a balance between functionality and ease of use.
Pricing
Entry-Level Pricing
MasterControl Quality Management System
Quality Excellence
Contact Us
Per Year
With all your quality and compliance data in one place, your entire organization can move faster and be more responsive. You’ll also have the new tools and business intelligence that will help you increase profitability and drive business excellence.
- Documents and Change
- Training and Exams
- Incidents and Corrective Actions (CA)
ZenQMS
Simple, Transparent Pricing - No B.S.
Contact Us
1 Simple Annual Fee. Access for ALL USERS. No Seat licenses. No hidden charges for support, storage, etc.
We believe seat licenses make it hard for QMS systems to be available to the whole team....especially for high growth companies. We are different-- we charge a simple annual fee for access to all our modules for all of your staff. So, no seat licenses or death by a thousand cuts. Schedule a demo-- we will get you a simple proposal same day to drive this point home.
- Access to All Modules (Document Management, Training, Issues, Change Control, Audits)
- Instant access to all modules for all your staff. We flipped the script with our pricing and support model, so your quality system can grow with your team.
- Lifetime support from our helpdesk and access to our knowledgebase
Free Trial
MasterControl Quality Management System
No trial information availableZenQMS
No trial information availableRatings
Meets Requirements
8.6
421
8.8
72
Ease of Use
7.8
439
9.1
73
Ease of Setup
7.6
316
8.7
65
Ease of Admin
8.0
315
9.0
61
Quality of Support
8.6
416
9.7
70
Has the product been a good partner in doing business?
8.8
316
9.4
60
Product Direction (% positive)
9.2
415
9.8
70
Features by Category
Quality Management
7.1
62
Not enough data
6.7
64
Not enough data
6.9
60
Not enough data
7.0
59
Not enough data
Quality System
6.8
62
Not enough data
7.4
66
Not enough data
8.5
73
Not enough data
7.9
68
Not enough data
Usability
8.3
8
Not enough data
8.3
8
Not enough data
7.1
8
Not enough data
Reporting
8.1
8
Not enough data
7.5
8
Not enough data
7.7
8
Not enough data
Generative AI
6.3
5
Not enough data
6.3
5
Not enough data
Nonconformance
7.6
251
|
Verified
9.0
49
7.6
263
|
Verified
8.6
50
7.6
259
|
Verified
8.7
50
Quality system
8.8
289
|
Verified
9.2
57
8.2
285
|
Verified
7.4
50
6.8
282
|
Verified
7.3
50
Risk Management
7.1
238
|
Verified
7.8
43
6.9
233
|
Verified
8.0
40
6.8
231
|
Verified
7.5
43
Inspection Management
7.3
268
|
Verified
7.7
41
8.0
277
|
Verified
8.5
47
7.5
256
|
Verified
8.4
45
Compliance
Feature Not Available
Feature Not Available
6.9
209
|
Verified
Feature Not Available
7.0
214
|
Verified
Feature Not Available
Platform
7.3
227
|
Verified
8.0
38
8.5
249
|
Verified
9.0
52
6.6
228
|
Verified
8.1
41
7.6
258
|
Verified
8.9
54
Services
7.9
260
|
Verified
9.2
51
8.2
265
|
Verified
9.1
55
8.6
268
|
Verified
9.8
56
8.4
244
|
Verified
Feature Not Available
Content Management
8.3
5
Not enough data
8.6
6
Not enough data
9.4
6
Not enough data
8.1
6
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
9.2
6
Not enough data
Regulatory Compliance
7.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
Regulatory Information Management (RIM) SystemsHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Regulatory Affairs
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Monitoring - IT Risk Management
Not enough data
Not enough data
Agentic AI - IT Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Workflows - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documentation - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Operational Risk Management
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.3
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
8.3
5
Not enough data
Workflow
9.0
5
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
Platform
8.7
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
MasterControl Quality Management System and ZenQMS are categorized as Medical QMS and Quality Management (QMS)
Unique Categories
MasterControl Quality Management System is categorized as Regulatory Information Management (RIM) Systems, Electronic Trial Master File (eTMF), Complaint Management, IT Risk Management, Enterprise Content Management (ECM), Operational Risk Management, and Audit Management
ZenQMS has no unique categories
Reviews
Reviewers' Company Size
MasterControl Quality Management System
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ZenQMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Pharmaceuticals
36.0%
Medical Devices
25.3%
Biotechnology
14.1%
Hospital & Health Care
5.1%
Manufacturing
3.8%
Other
15.8%
Pharmaceuticals
49.5%
Biotechnology
24.7%
Medical Devices
6.5%
Research
4.3%
Manufacturing
2.2%
Other
12.9%
Alternatives
Discussions
What is MasterControl Quality Management System used for?
1 Comment
JV
It is used for preparing, modifying, reviewing, approving and controlling documented information. Mostly used to store the documented information. For...Read more
MasterControl Quality Management System has no more discussions with answers
Does anyone have an Zen administrator procedure they can share?
1 Comment
RM
ZenQMS can provide this!Read more
ZenQMS has no more discussions with answers
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