# MasterControl Quality Management System vs Veeva Vault QualityDocs Comparison
---
## AI Generated Summary
- **G2 reviewers report** that MasterControl Quality Management System offers a comprehensive suite of features that effectively supports compliance and document control. Users appreciate its constant improvements and user-friendly interface, which has transformed their quality processes.
- **Users say** Veeva Vault QualityDocs excels in document management, particularly due to its cloud platform that allows for seamless approval processes from anywhere. This flexibility is a significant advantage for teams needing to maintain efficiency without delays.
- **Reviewers mention** that while MasterControl provides a robust system with many integration options, some users have noted challenges in matching specific workflow needs, indicating that customization may require additional effort.
- **According to verified reviews** , Veeva Vault QualityDocs is praised for its user-friendly platform, allowing bulk uploads and various functions that enhance user effectiveness. This ease of use is reflected in its higher ratings for usability compared to MasterControl.
- **G2 reviewers highlight** that MasterControl's support is responsive, often addressing customer requests for new features, which contributes to a positive user experience. However, some users feel that the overall implementation process could be smoother.
- **Users report** that Veeva Vault QualityDocs maintains a strong focus on quality and compliance, helping organizations improve their GxP standards. This focus is particularly beneficial for enterprises looking to streamline their quality documentation processes.



| | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 522 | 14 | 
| **Largest Market Segment** | Mid-Market (64.9% of reviews) | Enterprise (46.2% of reviews) | 
| **Entry Level Price** | Contact Us Per Year | No pricing available | 

---
## Top Pros & Cons

### MasterControl Quality Management System

Pros:
- Ease of Use (115 reviews)
- Document Management (87 reviews)

Cons:
- Not Intuitive (43 reviews)
- Learning Curve (42 reviews)

### Veeva Vault QualityDocs

**Not enough data**

---
## Ratings Comparison
| Rating | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
  | **Meets Requirements** | 8.6 (424 reviews) | 8.9 (6 reviews) | 
  | **Ease of Use** | 7.8 (454 reviews) | 9.4 (6 reviews) | 
  | **Ease of Setup** | 7.6 (327 reviews) | Not enough data | 
  | **Ease of Admin** | 8.0 (315 reviews) | Not enough data | 
  | **Quality of Support** | 8.6 (420 reviews) | 8.9 (6 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (315 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 9.2 (416 reviews) | 10.0 (5 reviews) | 

---
## Pricing

### MasterControl Quality Management System

#### Entry-Level Pricing

Plan: Quality Excellence

Price: Contact Us Per Year

Description: With all your quality and compliance data in one place, your entire organization can move faster and be more responsive. You’ll also have the new tools and business intelligence that will help you increase profitability and drive business excellence.

Key Features:
- Documents and Change
- Training and Exams
- Incidents and Corrective Actions (CA)

[Learn more about MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews)

#### Free Trial

No

### Veeva Vault QualityDocs

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Healthcare Compliance

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | N/A | N/A |
| **Veeva Vault QualityDocs** | N/A | N/A |

#### Maintenance of Compliance

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **HIPAA Compliance** | Not enough data | Not enough data | 
| **Employee Training** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Auditing & Risk Assessment** | Not enough data | Not enough data | 
| **BAA Management** | Not enough data | Not enough data | 
| **Document Management System** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Measures Management** | Not enough data | Not enough data | 

### Medical QMS

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | 7.2/10 | 76 |
| **Veeva Vault QualityDocs** | N/A | N/A |

#### Quality Management

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Design Controls** | 7.1 (62 reviews) | Not enough data | 
| **Audit Management** | 6.7 (64 reviews) | Not enough data | 
| **Supplier Network Management** | 6.9 (60 reviews) | Not enough data | 
| **Risk Management** | 7.0 (59 reviews) | Not enough data | 

#### Quality System

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Analytics & Reporting** | 6.8 (62 reviews) | Not enough data | 
| **Real-time Collaboration** | 7.4 (66 reviews) | Not enough data | 
| **Document Control** | 8.5 (73 reviews) | Not enough data | 
| **Quality Processes** | 7.9 (68 reviews) | Not enough data | 

### Complaint Management

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | 7.5/10 | 8 |
| **Veeva Vault QualityDocs** | N/A | N/A |

#### Usability

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **All-Employee Access** | 8.3 (8 reviews) | Not enough data | 
| **Supporting Documents** | 8.3 (8 reviews) | Not enough data | 
| **Two-Way Communication** | 7.1 (8 reviews) | Not enough data | 

#### Reporting

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Priority Case Alerts** | 8.1 (8 reviews) | Not enough data | 
| **Trend Analysis** | 7.5 (8 reviews) | Not enough data | 
| **Performance Monitoring** | 7.7 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **AI Text Generation** | 6.3 (5 reviews) | Not enough data | 
| **AI Text Summarization** | 6.3 (5 reviews) | Not enough data | 

### Quality Management (QMS)

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | 7.6/10 | 312 |
| **Veeva Vault QualityDocs** | N/A | N/A |

#### Nonconformance

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Conformance Records** | 7.6 (252 reviews) ✓ Verified | Not enough data | 
| **CAPA** | 7.6 (264 reviews) ✓ Verified | Not enough data | 
| **Change Management** | 7.7 (260 reviews) ✓ Verified | Not enough data | 

#### Quality system

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Document Control** | 8.8 (292 reviews) ✓ Verified | Not enough data | 
| **Collaboration** | 8.2 (285 reviews) ✓ Verified | Not enough data | 
| **Analytics and Reports** | 6.8 (283 reviews) ✓ Verified | Not enough data | 

#### Risk Management

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Assessments** | 7.1 (239 reviews) ✓ Verified | Not enough data | 
| **Operational Risk** | 6.9 (233 reviews) ✓ Verified | Not enough data | 
| **Supplier Evaluation** | 6.8 (231 reviews) ✓ Verified | Not enough data | 

#### Inspection Management

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Templates** | 7.3 (268 reviews) ✓ Verified | Not enough data | 
| **Workflows** | 8.0 (280 reviews) ✓ Verified | Not enough data | 
| **Corrective Actions** | 7.5 (255 reviews) ✓ Verified | Not enough data | 

#### Compliance

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Standards & Regulations** | Feature Not Available | Not enough data | 
| **Permits** | 6.9 (208 reviews) ✓ Verified | Not enough data | 
| **Certifications** | 7.0 (213 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Integration** | 7.3 (225 reviews) ✓ Verified | Not enough data | 
| **Security & Privacy** | 8.5 (249 reviews) ✓ Verified | Not enough data | 
| **Mobile Access** | 6.7 (227 reviews) ✓ Verified | Not enough data | 
| **Flexibility** | 7.6 (265 reviews) ✓ Verified | Not enough data | 

#### Services

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Implementation** | 7.9 (259 reviews) ✓ Verified | Not enough data | 
| **Training & Learning** | 8.2 (268 reviews) ✓ Verified | Not enough data | 
| **Customer Support** | 8.6 (267 reviews) ✓ Verified | Not enough data | 
| **Professional Services** | 8.4 (242 reviews) ✓ Verified | Not enough data | 

### Electronic Trial Master File (eTMF)

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | 8.2/10 | 6 |
| **Veeva Vault QualityDocs** | N/A | N/A |

#### Content Management

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Bulk Upload and Indexing** | 8.3 (5 reviews) | Not enough data | 
| **Document Tracking** | 8.6 (6 reviews) | Not enough data | 
| **Version Controlling** | 9.4 (6 reviews) | Not enough data | 
| **Search Engine** | 8.1 (6 reviews) | Not enough data | 
| **File Planning and Milestones** | 7.3 (5 reviews) | Not enough data | 
| **Real-Time Authoring and Collaboration** | 7.3 (5 reviews) | Not enough data | 
| **Content Workflows** | 9.2 (6 reviews) | Not enough data | 

#### Regulatory Compliance

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Dashboards and Reporting** | 7.3 (5 reviews) | Not enough data | 
| **TMF Reference Models** | Not enough data | Not enough data | 
| **Inspection Readiness** | 8.3 (5 reviews) | Not enough data | 
| **Role Permissions** | 8.0 (5 reviews) | Not enough data | 

### Regulatory Information Management (RIM) Systems

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | N/A | N/A |
| **Veeva Vault QualityDocs** | N/A | N/A |

#### Document Management

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Dossier Management** | Not enough data | Not enough data | 
| **Tech Files** | Not enough data | Not enough data | 
| **Submission Planning** | Not enough data | Not enough data | 
| **Archiving** | Not enough data | Not enough data | 

#### Product Management

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Audit Trails** | Not enough data | Not enough data | 
| **Label Management** | Not enough data | Not enough data | 
| **Live Dashboards** | Not enough data | Not enough data | 
| **Collaborative Authoring** | Not enough data | Not enough data | 
| **Product Information** | Not enough data | Not enough data | 

#### Regulatory Affairs

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Automated Notifications** | Not enough data | Not enough data | 
| **Post-Market Surveillance** | Not enough data | Not enough data | 
| **Communication Tools** | Not enough data | Not enough data | 
| **Regulatory Intelligence** | Not enough data | Not enough data | 

### IT Risk Management

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | N/A | N/A |
| **Veeva Vault QualityDocs** | N/A | N/A |

#### Generative AI

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Monitoring - IT Risk Management

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **AI Monitoring** | Not enough data | Not enough data | 

#### Agentic AI - IT Risk Management

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 

### Audit Management

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | N/A | N/A |
| **Veeva Vault QualityDocs** | N/A | N/A |

#### Generative AI

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text Generation** | Not enough data | Not enough data | 

#### Workflows - Audit Management

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Recommendations** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Planning & Scheduling** | Not enough data | Not enough data | 

#### Documentation - Audit Management

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Templates & Forms** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 

#### Reporting & Analytics - Audit Management

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Dashboard** | Not enough data | Not enough data | 
| **Audit Performance** | Not enough data | Not enough data | 
| **Industry Compliance** | Not enough data | Not enough data | 

### Operational Risk Management

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | N/A | N/A |
| **Veeva Vault QualityDocs** | N/A | N/A |

#### Operational Risk Management

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Operational Risk Methodology** | Not enough data | Not enough data | 
| **Operational Risk Classification** | Not enough data | Not enough data | 
| **Operational Risk Identification** | Not enough data | Not enough data | 

#### Business Resilience

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Business Continuity** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **AI Tasks** | Not enough data | Not enough data | 

#### Agentic AI - Operational Risk Management

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | 8.8/10 | 7 |
| **Veeva Vault QualityDocs** | N/A | N/A |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### File Management

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **File Type Support** | 8.6 (6 reviews) | Not enough data | 
| **Metadata** | 8.9 (6 reviews) | Not enough data | 
| **OCR Scanning** | Not enough data | Not enough data | 
| **Versioning** | 8.6 (6 reviews) | Not enough data | 
| **Collaboration** | 9.0 (5 reviews) | Not enough data | 
| **Document Assembly** | Not enough data | Not enough data | 
| **Form Creation** | Not enough data | Not enough data | 
| **Portals and Sites** | Not enough data | Not enough data | 
| **Disposition** | 9.0 (5 reviews) | Not enough data | 
| **Search** | 8.3 (5 reviews) | Not enough data | 
| **Web Interface** | 8.3 (5 reviews) | Not enough data | 
| **Mobile Apps** | Not enough data | Not enough data | 

#### Workflow

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Process Automation** | Not enough data | Not enough data | 
| **Conditions** | 9.0 (5 reviews) | Not enough data | 
| **Activities** | 8.3 (5 reviews) | Not enough data | 
| **Records Management** | 9.0 (5 reviews) | Not enough data | 
| **Case Management** | Not enough data | Not enough data | 

#### Platform

| Feature | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **Performance and Reliability** | 9.0 (5 reviews) | Not enough data | 
| **Reporting and Auditing** | 9.0 (5 reviews) | Not enough data | 
| **System of Record Integration** | Not enough data | Not enough data | 
| **APIs** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Medical Quality Management Systems (QMS)](https://www.g2.com/categories/medical-qms)

**Unique to MasterControl Quality Management System (8):** [Regulatory Information Management (RIM) Systems](https://www.g2.com/categories/regulatory-information-management-rim-systems), [Electronic Trial Master File (eTMF) Software](https://www.g2.com/categories/electronic-trial-master-file-etmf), [Complaint Management Software](https://www.g2.com/categories/complaint-management), [IT Risk Management Software](https://www.g2.com/categories/it-risk-management), [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management), [Audit Management Software](https://www.g2.com/categories/audit-management)

**Unique to Veeva Vault QualityDocs (1):** [Healthcare Compliance Software](https://www.g2.com/categories/healthcare-compliance)


---
## Reviewer Demographics

### By Company Size

| Segment | MasterControl Quality Management System | Veeva Vault QualityDocs | 
|---|---|---|
| **Small-Business** | 9.3% | 15.4% | 
| **Mid-Market** | 64.9% | 38.5% | 
| **Enterprise** | 25.8% | 46.2% | 

### By Industry

#### MasterControl Quality Management System

- **Pharmaceuticals:** 36.1%
- **Medical Devices:** 24.9%
- **Biotechnology:** 14.5%
- **Hospital & Health Care:** 4.9%
- **Manufacturing:** 3.7%
- **Health, Wellness and Fitness:** 1.8%
- **Government Administration:** 1.4%
- **Food Production:** 1.2%
- **Chemicals:** 1.0%
- **Research:** 1.0%
- **Other:** 9.6%

#### Veeva Vault QualityDocs

- **Pharmaceuticals:** 61.5%
- **Research:** 7.7%
- **Program Development:** 7.7%
- **Information Technology and Services:** 7.7%
- **Health, Wellness and Fitness:** 7.7%
- **Biotechnology:** 7.7%

---
## Alternatives

### Alternatives to MasterControl Quality Management System

- [Qualio](https://www.g2.com/products/qualio/reviews) — 4.4/5 stars (745 reviews)
- [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) — 4.3/5 stars (614 reviews)
- [Arena PLM & QMS](https://www.g2.com/products/arena-plm-qms/reviews) — 4.2/5 stars (441 reviews)
- [Greenlight Guru Quality Management System](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews) — 4.5/5 stars (411 reviews)
- [Ideagen Quality Management](https://www.g2.com/products/ideagen-quality-management/reviews) — 4.0/5 stars (485 reviews)
- [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (941 reviews)
- [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1046 reviews)
- [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.4/5 stars (1159 reviews)
- [Process Street](https://www.g2.com/products/process-street/reviews) — 4.6/5 stars (463 reviews)
- [Redzone](https://www.g2.com/products/qad-redzone/reviews) — 4.8/5 stars (557 reviews)

### Alternatives to Veeva Vault QualityDocs

- [Qualio](https://www.g2.com/products/qualio/reviews) — 4.4/5 stars (745 reviews)
- [Greenlight Guru Quality Management System](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews) — 4.5/5 stars (411 reviews)
- [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) — 4.3/5 stars (614 reviews)
- [Arena PLM & QMS](https://www.g2.com/products/arena-plm-qms/reviews) — 4.2/5 stars (441 reviews)
- [Ideagen Quality Management](https://www.g2.com/products/ideagen-quality-management/reviews) — 4.0/5 stars (485 reviews)
- [TrackWise](https://www.g2.com/products/honeywell-trackwise/reviews) — 4.3/5 stars (48 reviews)
- [Propel](https://www.g2.com/products/propel-propel/reviews) — 4.3/5 stars (144 reviews)
- [Orcanos](https://www.g2.com/products/orcanos/reviews) — 4.3/5 stars (125 reviews)
- [Dot Compliance QMS](https://www.g2.com/products/dot-compliance-qms/reviews) — 4.0/5 stars (95 reviews)
- [ComplianceQuest QMS](https://www.g2.com/products/compliancequest-qms/reviews) — 4.3/5 stars (81 reviews)

---
## Top Discussions

### MasterControl Quality Management System

- Title: [What is MasterControl Quality Management System used for?](https://www.g2.com/discussions/what-is-mastercontrol-quality-management-system-used-for) — 1 comment
  > **Top comment:** "It is used for preparing, modifying, reviewing, approving and controlling documented information. Mostly used to store the documented information. For..."

### Veeva Vault QualityDocs

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mastercontrol-quality-management-system-vs-veeva-vault-qualitydocs)