# MasterControl Quality Management System vs TrackWise Digital Comparison

| | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 521 | 7 | 
| **Largest Market Segment** | Mid-Market (64.9% of reviews) | Mid-Market (50.0% of reviews) | 
| **Entry Level Price** | Contact Us Per Year | No pricing available | 

---
## Top Pros & Cons

### MasterControl Quality Management System

Pros:
- Ease of Use (129 reviews)
- Document Management (96 reviews)

Cons:
- Learning Curve (47 reviews)
- Not Intuitive (47 reviews)

### TrackWise Digital

**Not enough data**

---
## Ratings Comparison
| Rating | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
  | **Meets Requirements** | 8.6 (424 reviews) | 7.3 (5 reviews) | 
  | **Ease of Use** | 7.8 (453 reviews) | 6.7 (5 reviews) | 
  | **Ease of Setup** | 7.6 (326 reviews) | Not enough data | 
  | **Ease of Admin** | 8.0 (315 reviews) | Not enough data | 
  | **Quality of Support** | 8.6 (420 reviews) | 5.0 (5 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (315 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 9.2 (416 reviews) | 3.0 (5 reviews) | 

---
## Pricing

### MasterControl Quality Management System

#### Entry-Level Pricing

Plan: Quality Excellence

Price: Contact Us Per Year

Description: With all your quality and compliance data in one place, your entire organization can move faster and be more responsive. You’ll also have the new tools and business intelligence that will help you increase profitability and drive business excellence.

Key Features:
- Documents and Change
- Training and Exams
- Incidents and Corrective Actions (CA)

[Learn more about MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews)

#### Free Trial

No

### TrackWise Digital

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Medical QMS

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | 7.2/10 | 76 |
| **TrackWise Digital** | N/A | N/A |

#### Quality Management

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Design Controls** | 7.1 (62 reviews) | Not enough data | 
| **Audit Management** | 6.7 (64 reviews) | Not enough data | 
| **Supplier Network Management** | 6.9 (60 reviews) | Not enough data | 
| **Risk Management** | 7.0 (59 reviews) | Not enough data | 

#### Quality System

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Analytics & Reporting** | 6.8 (62 reviews) | Not enough data | 
| **Real-time Collaboration** | 7.4 (66 reviews) | Not enough data | 
| **Document Control** | 8.5 (73 reviews) | Not enough data | 
| **Quality Processes** | 7.9 (68 reviews) | Not enough data | 

### Complaint Management

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | 7.5/10 | 8 |
| **TrackWise Digital** | N/A | N/A |

#### Usability

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **All-Employee Access** | 8.3 (8 reviews) | Not enough data | 
| **Supporting Documents** | 8.3 (8 reviews) | Not enough data | 
| **Two-Way Communication** | 7.1 (8 reviews) | Not enough data | 

#### Reporting

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Priority Case Alerts** | 8.1 (8 reviews) | Not enough data | 
| **Trend Analysis** | 7.5 (8 reviews) | Not enough data | 
| **Performance Monitoring** | 7.7 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **AI Text Generation** | 6.3 (5 reviews) | Not enough data | 
| **AI Text Summarization** | 6.3 (5 reviews) | Not enough data | 

### Quality Management (QMS)

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | 7.6/10 | 311 |
| **TrackWise Digital** | N/A | N/A |

#### Nonconformance

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Conformance Records** | 7.6 (252 reviews) ✓ Verified | Not enough data | 
| **CAPA** | 7.6 (263 reviews) ✓ Verified | Not enough data | 
| **Change Management** | 7.7 (260 reviews) ✓ Verified | Not enough data | 

#### Quality system

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Document Control** | 8.8 (292 reviews) ✓ Verified | Not enough data | 
| **Collaboration** | 8.2 (285 reviews) ✓ Verified | Not enough data | 
| **Analytics and Reports** | 6.8 (283 reviews) ✓ Verified | Not enough data | 

#### Risk Management

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Assessments** | 7.1 (239 reviews) ✓ Verified | Not enough data | 
| **Operational Risk** | 6.9 (233 reviews) ✓ Verified | Not enough data | 
| **Supplier Evaluation** | 6.8 (231 reviews) ✓ Verified | Not enough data | 

#### Inspection Management

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Templates** | 7.3 (268 reviews) ✓ Verified | Not enough data | 
| **Workflows** | 8.0 (279 reviews) ✓ Verified | Not enough data | 
| **Corrective Actions** | 7.5 (255 reviews) ✓ Verified | Not enough data | 

#### Compliance

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Standards & Regulations** | Feature Not Available | Not enough data | 
| **Permits** | 6.9 (208 reviews) ✓ Verified | Not enough data | 
| **Certifications** | 7.0 (213 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Integration** | 7.3 (225 reviews) ✓ Verified | Not enough data | 
| **Security & Privacy** | 8.5 (249 reviews) ✓ Verified | Not enough data | 
| **Mobile Access** | 6.7 (227 reviews) ✓ Verified | Not enough data | 
| **Flexibility** | 7.6 (265 reviews) ✓ Verified | Not enough data | 

#### Services

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Implementation** | 7.9 (259 reviews) ✓ Verified | Not enough data | 
| **Training & Learning** | 8.2 (268 reviews) ✓ Verified | Not enough data | 
| **Customer Support** | 8.6 (267 reviews) ✓ Verified | Not enough data | 
| **Professional Services** | 8.4 (242 reviews) ✓ Verified | Not enough data | 

### Electronic Trial Master File (eTMF)

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | 8.2/10 | 6 |
| **TrackWise Digital** | N/A | N/A |

#### Content Management

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Bulk Upload and Indexing** | 8.3 (5 reviews) | Not enough data | 
| **Document Tracking** | 8.6 (6 reviews) | Not enough data | 
| **Version Controlling** | 9.4 (6 reviews) | Not enough data | 
| **Search Engine** | 8.1 (6 reviews) | Not enough data | 
| **File Planning and Milestones** | 7.3 (5 reviews) | Not enough data | 
| **Real-Time Authoring and Collaboration** | 7.3 (5 reviews) | Not enough data | 
| **Content Workflows** | 9.2 (6 reviews) | Not enough data | 

#### Regulatory Compliance

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Dashboards and Reporting** | 7.3 (5 reviews) | Not enough data | 
| **TMF Reference Models** | Not enough data | Not enough data | 
| **Inspection Readiness** | 8.3 (5 reviews) | Not enough data | 
| **Role Permissions** | 8.0 (5 reviews) | Not enough data | 

### Regulatory Information Management (RIM) Systems

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | N/A | N/A |
| **TrackWise Digital** | N/A | N/A |

#### Document Management

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Dossier Management** | Not enough data | Not enough data | 
| **Tech Files** | Not enough data | Not enough data | 
| **Submission Planning** | Not enough data | Not enough data | 
| **Archiving** | Not enough data | Not enough data | 

#### Product Management

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Audit Trails** | Not enough data | Not enough data | 
| **Label Management** | Not enough data | Not enough data | 
| **Live Dashboards** | Not enough data | Not enough data | 
| **Collaborative Authoring** | Not enough data | Not enough data | 
| **Product Information** | Not enough data | Not enough data | 

#### Regulatory Affairs

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Automated Notifications** | Not enough data | Not enough data | 
| **Post-Market Surveillance** | Not enough data | Not enough data | 
| **Communication Tools** | Not enough data | Not enough data | 
| **Regulatory Intelligence** | Not enough data | Not enough data | 

### IT Risk Management

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | N/A | N/A |
| **TrackWise Digital** | N/A | N/A |

#### Generative AI

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Monitoring - IT Risk Management

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **AI Monitoring** | Not enough data | Not enough data | 

#### Agentic AI - IT Risk Management

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 

### Audit Management

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | N/A | N/A |
| **TrackWise Digital** | N/A | N/A |

#### Generative AI

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text Generation** | Not enough data | Not enough data | 

#### Workflows - Audit Management

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Recommendations** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Planning & Scheduling** | Not enough data | Not enough data | 

#### Documentation - Audit Management

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Templates & Forms** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 

#### Reporting & Analytics - Audit Management

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Dashboard** | Not enough data | Not enough data | 
| **Audit Performance** | Not enough data | Not enough data | 
| **Industry Compliance** | Not enough data | Not enough data | 

### Operational Risk Management

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | N/A | N/A |
| **TrackWise Digital** | N/A | N/A |

#### Operational Risk Management

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Operational Risk Methodology** | Not enough data | Not enough data | 
| **Operational Risk Classification** | Not enough data | Not enough data | 
| **Operational Risk Identification** | Not enough data | Not enough data | 

#### Business Resilience

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Business Continuity** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **AI Tasks** | Not enough data | Not enough data | 

#### Agentic AI - Operational Risk Management

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **MasterControl Quality Management System** | 8.7/10 | 7 |
| **TrackWise Digital** | N/A | N/A |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### File Management

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **File Type Support** | 8.6 (6 reviews) | Not enough data | 
| **Metadata** | 8.9 (6 reviews) | Not enough data | 
| **OCR Scanning** | Not enough data | Not enough data | 
| **Versioning** | 8.6 (6 reviews) | Not enough data | 
| **Collaboration** | 9.0 (5 reviews) | Not enough data | 
| **Document Assembly** | Not enough data | Not enough data | 
| **Form Creation** | Not enough data | Not enough data | 
| **Portals and Sites** | Not enough data | Not enough data | 
| **Disposition** | 9.0 (5 reviews) | Not enough data | 
| **Search** | 8.3 (5 reviews) | Not enough data | 
| **Web Interface** | 8.3 (5 reviews) | Not enough data | 
| **Mobile Apps** | Not enough data | Not enough data | 

#### Workflow

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Process Automation** | Not enough data | Not enough data | 
| **Conditions** | 9.0 (5 reviews) | Not enough data | 
| **Activities** | 8.3 (5 reviews) | Not enough data | 
| **Records Management** | 9.0 (5 reviews) | Not enough data | 
| **Case Management** | Not enough data | Not enough data | 

#### Platform

| Feature | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **Performance and Reliability** | 9.0 (5 reviews) | Not enough data | 
| **Reporting and Auditing** | 9.0 (5 reviews) | Not enough data | 
| **System of Record Integration** | Not enough data | Not enough data | 
| **APIs** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Medical Quality Management Systems (QMS)](https://www.g2.com/categories/medical-qms), [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms)

**Unique to MasterControl Quality Management System (7):** [Regulatory Information Management (RIM) Systems](https://www.g2.com/categories/regulatory-information-management-rim-systems), [Electronic Trial Master File (eTMF) Software](https://www.g2.com/categories/electronic-trial-master-file-etmf), [Complaint Management Software](https://www.g2.com/categories/complaint-management), [IT Risk Management Software](https://www.g2.com/categories/it-risk-management), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management), [Audit Management Software](https://www.g2.com/categories/audit-management)



---
## Reviewer Demographics

### By Company Size

| Segment | MasterControl Quality Management System | TrackWise Digital | 
|---|---|---|
| **Small-Business** | 9.3% | 0% | 
| **Mid-Market** | 64.9% | 50.0% | 
| **Enterprise** | 25.8% | 50.0% | 

### By Industry

#### MasterControl Quality Management System

- **Pharmaceuticals:** 36.0%
- **Medical Devices:** 25.0%
- **Biotechnology:** 14.5%
- **Hospital & Health Care:** 4.9%
- **Manufacturing:** 3.7%
- **Health, Wellness and Fitness:** 1.8%
- **Government Administration:** 1.4%
- **Food Production:** 1.2%
- **Chemicals:** 1.0%
- **Research:** 1.0%
- **Other:** 9.6%

#### TrackWise Digital

- **Pharmaceuticals:** 50.0%
- **Biotechnology:** 33.3%
- **Consumer Goods:** 16.7%

---
## Alternatives

### Alternatives to MasterControl Quality Management System

- [Qualio](https://www.g2.com/products/qualio/reviews) — 4.4/5 stars (741 reviews)
- [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) — 4.3/5 stars (614 reviews)
- [Arena PLM & QMS](https://www.g2.com/products/arena-plm-qms/reviews) — 4.2/5 stars (441 reviews)
- [Greenlight Guru Quality Management System](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews) — 4.5/5 stars (410 reviews)
- [Ideagen Quality Management](https://www.g2.com/products/ideagen-quality-management/reviews) — 4.0/5 stars (485 reviews)
- [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (941 reviews)
- [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1041 reviews)
- [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.4/5 stars (1158 reviews)
- [Process Street](https://www.g2.com/products/process-street/reviews) — 4.6/5 stars (463 reviews)
- [Redzone](https://www.g2.com/products/qad-redzone/reviews) — 4.8/5 stars (556 reviews)

### Alternatives to TrackWise Digital

- [Qualio](https://www.g2.com/products/qualio/reviews) — 4.4/5 stars (741 reviews)
- [ZenQMS](https://www.g2.com/products/zenqms/reviews) — 4.7/5 stars (101 reviews)
- [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) — 4.3/5 stars (614 reviews)
- [Arena PLM & QMS](https://www.g2.com/products/arena-plm-qms/reviews) — 4.2/5 stars (441 reviews)
- [Greenlight Guru Quality Management System](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews) — 4.5/5 stars (410 reviews)
- [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) — 4.2/5 stars (941 reviews)
- [Ideagen Quality Management](https://www.g2.com/products/ideagen-quality-management/reviews) — 4.0/5 stars (485 reviews)
- [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) — 4.4/5 stars (1041 reviews)
- [Redzone](https://www.g2.com/products/qad-redzone/reviews) — 4.8/5 stars (556 reviews)
- [Process Street](https://www.g2.com/products/process-street/reviews) — 4.6/5 stars (463 reviews)

---
## Top Discussions

### MasterControl Quality Management System

- Title: [What is MasterControl Quality Management System used for?](https://www.g2.com/discussions/what-is-mastercontrol-quality-management-system-used-for) — 1 comment
  > **Top comment:** "It is used for preparing, modifying, reviewing, approving and controlling documented information. Mostly used to store the documented information. For..."

### TrackWise Digital

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mastercontrol-quality-management-system-vs-trackwise-digital)