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At a Glance
Market Segments
Small-Business (80.6% of reviews)
Small-Business (82.1% of reviews)
Entry-Level Pricing
$39.00 Per Month
0 EUR
Marker.io
Star Rating
(37)4.8 out of 5
Market Segments
Small-Business (80.6% of reviews)
Pros & Cons
Entry-Level Pricing
$39.00 Per Month
Browse all 3 pricing plansYbug
Star Rating
(29)4.8 out of 5
Market Segments
Small-Business (82.1% of reviews)
Pros & Cons
Entry-Level Pricing
0 EUR
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Marker.io excels in its user-friendly interface, with a score of 9.9 for ease of use, making it particularly appealing for small businesses looking for a straightforward bug reporting tool. In contrast, Ybug also scores high at 9.9, but some users mention that its setup process can be slightly more complex.
- Reviewers mention that Marker.io's integration capabilities with tools like Trello and Slack enhance collaboration, allowing teams to streamline their workflow effectively. Ybug, while also offering integrations, does not have as extensive a range, which some users feel limits their options.
- G2 users highlight Marker.io's robust bug reporting features, particularly the ability to capture screenshots and annotate them directly, which they find invaluable for clear communication. Ybug offers similar features, but users report that the annotation tools are less intuitive, leading to some frustration.
- Users on G2 appreciate Marker.io's analytics capabilities, scoring 9.2, which provide insights into bug trends and team performance. Ybug matches this score but reviewers mention that its reporting features are less customizable, which can hinder detailed analysis.
- Reviewers say that Marker.io's customer support is exceptional, with a quality score of 9.8, often citing quick response times and helpful resources. Ybug's support is rated slightly lower at 9.7, with some users noting longer wait times for assistance.
- Users report that Marker.io's product direction is highly positive, scoring a perfect 10.0, indicating strong confidence in future updates and features. In comparison, Ybug's score of 9.4 is still good, but some users express concerns about the pace of new feature releases.
Pricing
Entry-Level Pricing
Marker.io
Starter
$39.00
Per Month
Collect unlimited feedback with all core features you need to get you started
- 3 users
- All core features
- Unlimited feedback
Free Trial
Marker.io
Free Trial is available
Ybug
Free Trial is available
Ratings
Meets Requirements
9.4
23
9.4
21
Ease of Use
9.9
25
9.9
22
Ease of Setup
9.3
20
9.8
23
Ease of Admin
9.6
20
9.7
21
Quality of Support
9.8
22
9.7
19
Has the product been a good partner in doing business?
9.8
19
9.8
20
Product Direction (% positive)
10.0
22
9.5
24
Features by Category
Bug Reporting
9.8
17
9.8
19
9.8
15
9.9
17
9.8
14
9.3
14
Bug Monitoring
9.2
13
9.1
15
9.4
12
9.3
16
8.9
12
9.2
15
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Marker.io and Ybug are categorized as Bug Tracking
Unique Categories
Marker.io has no unique categories
Ybug is categorized as Enterprise Feedback Management
Reviews
Reviewers' Company Size
Marker.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ybug
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
25.0%
Computer Software
25.0%
Information Technology and Services
13.9%
Financial Services
5.6%
Education Management
5.6%
Other
25.0%
Computer Software
32.1%
Information Technology and Services
10.7%
Entertainment
7.1%
Retail
3.6%
Program Development
3.6%
Other
42.9%
Discussions
Is Marker io free?
1 Comment
NV
Yes, Marker.io comes with a 15-day free trial!
The trial includes unlimited projects, unlimited reporters, custom branding, console logs recordings, and...Read more
Which bug tracking tool is best?
1 Comment
NV
Bug tracking tools come with their own suite of features tailored to a certain organization type.
That’s why there’s no one best choice—you just have to...Read more
Marker.io has no more discussions with answers
What are features bugs?
1 Comment
Official Response from Ybug
Hello there,
I am not sure I understand your question. Are you referring to bugs or features? Ybug can actually help with both :-)
Best Regards,
Radim /...Read more
What does a software bug do?
1 Comment
RH
Hello!
Ybug allows to easily collect visual feedback from website users or testers. The feedback comes with a lot of contextual information (url, browser,...Read more
What does Ybug do?
1 Comment
RH
Hello, Thank you for your question!
Ybug is a visual feedback and bug tracking tool for websites. It allows users to collect feedback, suggestions, and...Read more
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