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Compare Marker.io and Usersnap 
Featured Products
At a Glance
Market Segments
Small-Business (78.4% of reviews)
Small-Business (62.2% of reviews)
Entry-Level Pricing
$39.00 Per Month
Free
Marker.io
Star Rating
(39)4.8 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
$39.00 Per Month
Browse all 3 pricing plansUsersnap
Star Rating
(93)4.5 out of 5
Market Segments
Small-Business (62.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansMarker.io vs Usersnap
When assessing the two solutions, reviewers found Marker.io easier to use and do business with overall. However, reviewers preferred the ease of set up with Usersnap, along with administration.
- Reviewers felt that Marker.io meets the needs of their business better than Usersnap.
- When comparing quality of ongoing product support, reviewers felt that Marker.io is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Marker.io over Usersnap.
Pricing
Entry-Level Pricing
Marker.io
Starter
$39.00
Per Month
Collect unlimited feedback with all core features you need to get you started
- 3 users
- All core features
- Unlimited feedback
Usersnap
Free plan
Free
- Collect 20 feedback for free
- Access to Premium plan features
Free Trial
Marker.io
Free Trial is available
Usersnap
Free Trial is available
Ratings
Meets Requirements
9.4
24
9.1
69
Ease of Use
9.9
26
9.6
71
Ease of Setup
9.3
21
9.5
42
Ease of Admin
9.6
20
9.1
40
Quality of Support
9.8
23
9.5
63
Has the product been a good partner in doing business?
9.8
19
9.2
39
Product Direction (% positive)
10.0
23
8.9
64
Features by Category
User Response Methods
Not enough data
9.4
18
Not enough data
9.2
16
Not enough data
8.8
11
Not enough data
9.3
16
Not enough data
9.4
16
Participant Selection
Not enough data
8.2
17
Not enough data
8.3
12
Not enough data
8.6
12
Not enough data
Feature Not Available
Insights
Not enough data
8.2
16
Not enough data
8.5
18
Not enough data
8.6
17
Generative AI
Not enough data
8.3
9
Bug Reporting
9.8
18
8.8
29
9.8
15
9.0
27
9.8
15
8.7
28
Bug Monitoring
9.2
13
7.6
24
9.4
12
8.1
25
8.9
12
8.3
25
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
8.5
11
Survey Management
Not enough data
9.1
23
Not enough data
8.8
23
Not enough data
9.7
22
Not enough data
9.3
22
Process Management
Not enough data
9.4
21
Not enough data
9.2
21
Not enough data
9.1
20
Not enough data
9.1
20
System Management
Not enough data
8.8
21
Not enough data
8.3
20
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Marker.io and Usersnap are categorized as Bug Tracking
Unique Categories
Marker.io has no unique categories
Usersnap is categorized as Product Management, User Research, Enterprise Feedback Management, and Release Notes Management
Reviews
Reviewers' Company Size
Marker.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Usersnap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
24.3%
Computer Software
24.3%
Information Technology and Services
16.2%
Financial Services
5.4%
Education Management
5.4%
Other
24.3%
Computer Software
24.4%
Information Technology and Services
11.1%
Marketing and Advertising
7.8%
Internet
7.8%
Logistics and Supply Chain
4.4%
Other
44.4%
Discussions
Is Marker io free?
1 Comment
NV
Yes, Marker.io comes with a 15-day free trial!
The trial includes unlimited projects, unlimited reporters, custom branding, console logs recordings, and...Read more
Which bug tracking tool is best?
1 Comment
NV
Bug tracking tools come with their own suite of features tailored to a certain organization type.
That’s why there’s no one best choice—you just have to...Read more
Marker.io has no more discussions with answers
Any way to integrate this with SalesForce or generate all the changes in one single spreadsheet?
2 Comments
WP
Hey!
also, feel free to check this out:
https://zapier.com/apps/usersnap/integrations/salesforce
Via Zapier, this is more than possible.
LMK if...Read more
What is Usersnap used for?
1 Comment
Official Response from Usersnap
Usersnap is a user feedback platform offering feedback widgets with screen capturing and annotation tools, micro surveys for websites and web applications,...Read more
Usersnap has no more discussions with answers
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