Compare Marchex and Ringba 
Featured Products
At a Glance
Market Segments
Small-Business (54.4% of reviews)
Small-Business (79.2% of reviews)
Entry-Level Pricing
Free Trial Per Month
$0 per month
Marchex
Star Rating
(184)4.1 out of 5
Market Segments
Small-Business (54.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Trial Per Month
Browse all 2 pricing plansRingba
Star Rating
(156)4.9 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 3 pricing plansMarchex vs Ringba
When assessing the two solutions, reviewers found Ringba easier to use, set up, and administer. Reviewers also preferred doing business with Ringba overall.
- Reviewers felt that Ringba meets the needs of their business better than Marchex.
- When comparing quality of ongoing product support, reviewers felt that Ringba is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Ringba over Marchex.
Pricing
Entry-Level Pricing
Marchex
Marchex Marketing Edge - Core
Free Trial
Per Month
Know which marketing efforts generate inbound calls and texts
- Call tracking using toll-free and local numbers
- Basic routing (IVR selection, Time of Day, Follow-me)
- Dynamic Number Insertion: 1:1, Channel, Session, Keyword, or Campaign Attribution
Free Trial
Marchex
Free Trial is available
Ringba
Free Trial is available
Ratings
Meets Requirements
8.2
168
9.6
136
Ease of Use
8.0
167
9.3
138
Ease of Setup
7.8
134
9.3
100
Ease of Admin
7.9
134
9.7
99
Quality of Support
8.2
159
9.8
138
Has the product been a good partner in doing business?
8.3
133
9.8
97
Product Direction (% positive)
7.2
165
9.7
135
Features by Category
Call Analytics
9.7
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
8.7
42
9.7
106
8.9
43
9.7
110
8.1
12
9.4
88
Tracking
7.9
32
9.3
94
8.1
14
9.4
102
7.6
27
9.5
100
Analytics
9.0
46
9.7
110
9.3
43
9.8
111
8.7
36
9.6
110
Not enough data
8.7
61
Call Routing
7.1
21
9.5
99
7.4
19
9.3
96
7.6
16
9.5
101
Administration
Not enough data
9.0
63
7.3
5
9.6
74
9.3
7
9.6
82
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Marchex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ringba
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
60.6%
Internet
7.2%
Automotive
3.3%
Information Technology and Services
2.8%
Real Estate
1.7%
Other
24.4%
Marketing and Advertising
46.1%
Insurance
16.2%
Computer Software
4.5%
Information Technology and Services
3.9%
Real Estate
2.6%
Other
26.6%
Discussions
Marchex has no discussions with answers
What is Ringba used for?
1 Comment
JD
Ringba is a call tracking and analytics platform used to do inbound and transfer call routing to the right call buyers based on metadata provided or...Read more
Ringba has no more discussions with answers
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