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Compare Marchex and Revenue.io 
Featured Products
At a Glance
Market Segments
Small-Business (54.4% of reviews)
Mid-Market (61.0% of reviews)
Entry-Level Pricing
Free Trial Per Month
No pricing available
Marchex
Star Rating
(184)4.1 out of 5
Market Segments
Small-Business (54.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Trial Per Month
Browse all 2 pricing plansRevenue.io
Star Rating
(558)4.7 out of 5
Market Segments
Mid-Market (61.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Revenue.ioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Revenue.io excels in user experience, with many users highlighting its seamless integration with Salesforce, which allows for timely and accurate data logging. This feature enhances productivity and reduces reliance on third-party sources, making daily tasks much easier.
- Users say that Marchex provides excellent customer service, with specific praise for team members like Jaclyn Coleman, who go above and beyond to assist clients. This level of support can be crucial for small businesses looking for guidance and insights into their call tracking results.
- Reviewers mention that Revenue.io's ease of use is a standout feature, with many finding it simple to track call activity and communicate with clients through text messaging. This user-friendly approach is particularly beneficial for teams that need to manage multiple communication channels efficiently.
- According to verified reviews, Marchex faces challenges in meeting the specific workflow needs of some users, with configuration issues being a common concern. This can hinder the overall effectiveness of the software for businesses that require tailored solutions.
- G2 reviewers highlight that Revenue.io's advanced reporting capabilities and features like file uploads for client communication significantly enhance its functionality. Users appreciate how these tools streamline their processes, making it easier to manage client interactions.
- Users report that while Marchex has strong call recording features, it falls short in areas like ease of setup and overall product direction compared to Revenue.io. This can impact the initial experience for new users who are looking for a smooth onboarding process.
Pricing
Entry-Level Pricing
Marchex
Marchex Marketing Edge - Core
Free Trial
Per Month
Know which marketing efforts generate inbound calls and texts
- Call tracking using toll-free and local numbers
- Basic routing (IVR selection, Time of Day, Follow-me)
- Dynamic Number Insertion: 1:1, Channel, Session, Keyword, or Campaign Attribution
Revenue.io
No pricing availableFree Trial
Marchex
Free Trial is available
Revenue.io
No trial information availableRatings
Meets Requirements
8.2
168
9.3
394
Ease of Use
8.0
167
9.3
399
Ease of Setup
7.8
134
9.0
158
Ease of Admin
7.9
134
9.1
152
Quality of Support
8.2
159
9.5
385
Has the product been a good partner in doing business?
8.3
133
9.6
150
Product Direction (% positive)
7.2
165
9.0
365
Features by Category
Integrated Workflows
Not enough data
9.3
92
Not enough data
9.5
88
Not enough data
9.5
102
Not enough data
9.4
83
Not enough data
9.6
95
Not enough data
9.2
80
Not enough data
9.5
79
Repeatability and Reportability
Not enough data
9.5
81
Not enough data
9.5
84
Not enough data
9.4
84
Not enough data
9.4
78
Not enough data
8.9
73
AI and Automation
Not enough data
9.1
71
Not enough data
9.2
71
Not enough data
9.3
70
Not enough data
9.2
67
Not enough data
9.1
69
Generative AI
Not enough data
7.6
9
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
9.7
5
9.7
110
|
Verified
Not enough data
9.3
99
|
Verified
8.3
5
9.6
104
|
Verified
Not enough data
9.1
90
|
Verified
Agent Performance Management
Not enough data
9.3
87
|
Verified
Not enough data
9.2
96
|
Verified
Not enough data
9.3
99
|
Verified
Generative AI
Not enough data
8.8
8
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
9.7
31
Not enough data
9.6
31
Not enough data
9.7
31
Not enough data
9.8
30
Not enough data
9.8
31
Not enough data
9.4
6
Not enough data
9.4
6
CRM Data Enrichment
Not enough data
9.8
31
Not enough data
9.8
32
Not enough data
9.9
31
Not enough data
9.8
31
Not enough data
8.9
6
Account Management
Not enough data
9.8
32
Not enough data
9.6
31
Not enough data
9.6
31
Not enough data
9.9
32
Not enough data
9.2
6
Not enough data
9.3
5
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.9
15
Not enough data
8.2
17
Not enough data
9.4
21
Not enough data
9.0
19
Not enough data
9.4
23
Not enough data
9.6
16
Not enough data
9.2
17
Generative AI
Not enough data
7.6
7
Workforce Management
Not enough data
9.8
21
Not enough data
9.7
21
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
9.9
23
Not enough data
9.1
22
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
8.5
65
Not enough data
8.7
62
Not enough data
8.5
62
|
Verified
Not enough data
9.0
74
|
Verified
Personalization
Not enough data
Feature Not Available
Not enough data
9.1
92
|
Verified
Not enough data
9.3
97
|
Verified
Not enough data
9.1
80
|
Verified
Administrative
Not enough data
9.6
96
|
Verified
Not enough data
9.5
88
|
Verified
Not enough data
9.5
89
Agentic AI - Outbound Call Tracking
Not enough data
9.3
5
Not enough data
9.3
5
Calling
Not enough data
9.5
228
Not enough data
9.4
194
Not enough data
9.5
217
Not enough data
9.6
243
Not enough data
Not enough data
Contacts
Not enough data
9.2
205
Not enough data
9.2
189
Not enough data
9.3
184
Insights
Not enough data
9.4
226
Not enough data
9.4
187
Not enough data
9.3
217
Not enough data
9.4
155
Not enough data
9.2
156
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
9.0
95
|
Verified
Not enough data
9.2
90
|
Verified
Not enough data
8.9
66
Not enough data
8.9
76
|
Verified
Feedback
Not enough data
9.5
92
|
Verified
Not enough data
9.2
81
|
Verified
Not enough data
9.4
81
|
Verified
Not enough data
9.2
79
|
Verified
Not enough data
9.4
89
|
Verified
Not enough data
9.4
87
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.3
6
Phone Number Management
8.7
42
9.6
179
8.9
43
9.3
134
8.1
12
9.4
140
Tracking
7.9
32
9.3
130
8.1
14
9.4
126
7.6
27
9.2
118
Analytics
9.0
46
9.3
182
9.3
43
9.7
187
8.7
36
9.3
157
Not enough data
9.4
124
Call Routing
7.1
21
9.4
131
7.4
19
9.3
125
7.6
16
9.4
116
Administration
Not enough data
9.4
109
7.3
5
9.6
125
9.3
7
9.4
147
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Marchex and Revenue.io are categorized as Inbound Call Tracking and Conversation Intelligence
Unique Categories
Marchex has no unique categories
Revenue.io is categorized as Revenue Operations & Intelligence (RO&I), Sales Engagement, Sales Coaching, Outbound Call Tracking, Sales Performance Management, Call Center Infrastructure (CCI), and Revenue AI Platforms
Reviews
Reviewers' Company Size
Marchex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Revenue.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
60.6%
Internet
7.2%
Automotive
3.3%
Information Technology and Services
2.8%
Real Estate
1.7%
Other
24.4%
Computer Software
13.2%
Financial Services
9.1%
Information Technology and Services
8.0%
Higher Education
6.9%
Hospital & Health Care
5.8%
Other
56.9%
Alternatives
Discussions
Marchex has no discussions with answers
Revenue.io has no discussions with answers
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