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Compare Mapply and SOCi 
Featured Products
At a Glance
Market Segments
Small-Business (48.1% of reviews)
Small-Business (53.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Mapply
Star Rating
(27)4.3 out of 5
Market Segments
Small-Business (48.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about MapplySOCi
Star Rating
(3,596)4.5 out of 5
Market Segments
Small-Business (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SOCiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SOCi excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Mapply. Users appreciate its comprehensive features for social media management, with one reviewer noting how it saves time and provides inspiration for content creation.
- Users say that SOCi's implementation process is efficient, allowing for quick onboarding. Reviewers highlight the ability to plan social media postings for weeks in advance, which is particularly beneficial for those with busy schedules.
- According to verified reviews, Mapply shines in its user-friendliness and straightforward deployment process. Users find the platform easy to navigate, with one mentioning that its low learning curve makes it accessible for anyone to use effectively.
- Reviewers mention that while SOCi offers robust features for social media and reputation management, Mapply provides valuable location-based analytics. Users appreciate Mapply's ability to help them identify where visitors are coming from, making it easier to direct them to the nearest store.
- G2 reviewers highlight that SOCi's quality of support is commendable, with many users expressing satisfaction with the assistance they receive. In contrast, Mapply's support is also rated positively, but it doesn't quite match the level of engagement reported by SOCi users.
- Users note that while SOCi has a broader range of features, Mapply's white-labeling option allows for customization that some businesses find appealing. This flexibility can be a deciding factor for companies looking to maintain brand consistency across their platforms.
Pricing
Entry-Level Pricing
Mapply
No pricing availableSOCi
No pricing availableFree Trial
Mapply
No trial information availableSOCi
No trial information availableRatings
Meets Requirements
8.3
12
8.9
3,075
Ease of Use
8.9
12
8.7
3,251
Ease of Setup
8.3
5
8.7
2,017
Ease of Admin
8.3
5
8.9
1,302
Quality of Support
8.5
12
8.8
2,534
Has the product been a good partner in doing business?
8.3
5
9.0
1,288
Product Direction (% positive)
8.7
9
8.8
3,082
Features by Category
Social Analytics
Not enough data
7.8(won by default)
767
Not enough data
8.2(won by default)
802
Not enough data
8.6(won by default)
816
Not enough data
7.9(won by default)
726
Not enough data
Feature Not Available
Not enough data
7.8(won by default)
727
Not enough data
8.1(won by default)
727
Reports & Dashboards
Not enough data
8.2(won by default)
786
Not enough data
8.3(won by default)
787
Not enough data
8.5(won by default)
780
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
7.7(won by default)
197
Not enough data
7.8(won by default)
195
Not enough data
7.8(won by default)
193
Not enough data
7.7(won by default)
195
Not enough data
7.8(won by default)
194
Business Tools
7.6
7
8.1
157
7.2
6
Feature Not Available
8.3
7
7.6
149
7.6
7
7.8
161
8.6
7
8.0
161
Customer Tools
8.8
8
8.5
169
8.5
8
8.2
161
8.3
8
8.0
161
8.5
8
8.1
158
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.6
49
Not enough data
7.4
49
Not enough data
7.5
48
Not enough data
7.4
47
Not enough data
7.6
46
Listing Management
Not enough data
8.2
629
Not enough data
8.3
623
Not enough data
8.1
617
Not enough data
8.4
637
Performance
Not enough data
8.4
654
Not enough data
8.5
662
Local Search Optimization
Not enough data
8.2
410
Not enough data
8.4
423
Not enough data
8.5
428
Not enough data
8.6
421
Not enough data
8.7
430
Not enough data
8.5
436
Content & Collaboration
Not enough data
8.9
1556
Not enough data
8.4
1526
Not enough data
8.3
1402
Not enough data
8.3
1417
Not enough data
8.6
1468
Not enough data
8.4
1458
Social Management
Not enough data
8.6
1684
Not enough data
8.9
1714
Not enough data
8.3
1610
Not enough data
8.6
1669
Not enough data
8.1
1516
Not enough data
8.4
1508
Not enough data
Feature Not Available
Agentic AI - Social Media Management
Not enough data
7.9
375
Not enough data
7.9
373
Not enough data
8.1
374
Not enough data
7.9
373
Not enough data
8.0
374
Not enough data
7.9
374
Not enough data
8.0
373
Platform Interoperability
Not enough data
Feature Not Available
Agentic AI - Social Media Advertising
Not enough data
8.1
227
Not enough data
8.1
229
Not enough data
8.1
230
Not enough data
8.1
230
Not enough data
8.0
229
Not enough data
8.2
230
Social Functionality
Not enough data
8.8
1243
Campaign Management
Not enough data
8.6
1186
Not enough data
8.5
693
Not enough data
8.5
1185
Not enough data
8.3
1143
Not enough data
8.5
1144
Not enough data
Feature Not Available
Not enough data
8.5
1101
Not enough data
Feature Not Available
Not enough data
8.3
1077
Not enough data
8.5
1120
Not enough data
8.4
1081
Not enough data
8.1
1055
Not enough data
8.3
1060
Targeting
Not enough data
8.4
1161
Not enough data
Feature Not Available
Not enough data
8.3
1090
Not enough data
8.3
1103
Platform
Not enough data
8.3
1082
Not enough data
8.4
1112
Not enough data
8.7
1156
Not enough data
8.8
1169
Not enough data
8.6
1089
Not enough data
8.6
1133
Not enough data
8.7
1121
Not enough data
Feature Not Available
Not enough data
8.3
681
Responses
Not enough data
8.2
35
Not enough data
8.4
33
Not enough data
8.1
33
Automation - AI Agents
Not enough data
8.0
33
Not enough data
8.0
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
32
Platform
Not enough data
8.3
32
Not enough data
8.4
32
Not enough data
8.2
31
Autonomy - AI Agents
Not enough data
8.2
32
Not enough data
8.3
32
Not enough data
8.5
32
Not enough data
8.3
32
Generative AI
Not enough data
8.5
32
Not enough data
8.5
32
Responses
Not enough data
8.2
90
Not enough data
Feature Not Available
Not enough data
8.2
81
Not enough data
8.5
84
Not enough data
Feature Not Available
Platform
Not enough data
8.0
78
Not enough data
8.3
82
Not enough data
8.2
82
Not enough data
8.4
82
Not enough data
Feature Not Available
Not enough data
8.3
76
Not enough data
8.3
87
Generative AI
Not enough data
8.3
66
Not enough data
8.1
66
Survey Management
Not enough data
8.6
186
Not enough data
8.6
187
Not enough data
8.7
185
Not enough data
8.6
184
Survey Customization
Not enough data
8.6
180
Not enough data
8.7
179
Not enough data
8.7
141
Not enough data
Feature Not Available
Survey Insights
Not enough data
8.8
181
Not enough data
8.6
180
Not enough data
8.7
182
Not enough data
8.7
183
Agentic AI - Survey
Not enough data
8.7
60
Not enough data
8.6
60
Not enough data
8.6
60
Content Generation - AI Content Creation Platforms
Not enough data
8.4
48
Not enough data
8.5
47
Not enough data
8.5
48
Management - AI Content Creation Platforms
Not enough data
8.5
48
Not enough data
8.6
48
Not enough data
8.4
48
Consumer Intelligence
Not enough data
8.6
981
|
Verified
Not enough data
8.3
953
|
Verified
Not enough data
8.5
979
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
8.3
934
|
Verified
Not enough data
8.8
1028
|
Verified
Media Monitoring
Not enough data
8.8
1020
|
Verified
Not enough data
8.9
1033
Not enough data
8.6
958
|
Verified
In-House Management
Not enough data
8.0
576
Not enough data
8.2
920
|
Verified
Generative AI
Not enough data
8.1
758
Agentic AI - Online Reputation Management
Not enough data
7.8
210
Not enough data
7.8
208
Not enough data
8.0
212
Not enough data
7.9
211
Not enough data
7.9
212
Not enough data
7.9
211
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.0
35
Not enough data
8.1
35
Not enough data
7.7
35
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.0
35
Not enough data
8.0
35
Automation
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.1
35
Autonomy
Not enough data
7.9
35
Not enough data
8.0
35
Not enough data
8.2
35
Not enough data
8.3
35
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mapply and SOCi are categorized as Store Locator
Unique Categories
Mapply has no unique categories
SOCi is categorized as AI Content Creation Platforms, Multi-Location Marketing Platforms, AI Agents For Business Operations, Local Listing Management, Chatbots, Local SEO, Social Media Advertising, Online Reputation Management, Social Media Analytics, Social Media Suites, Social Media Management, Survey, and AI Customer Support Agents
Reviews
Reviewers' Company Size
Mapply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SOCi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.8%
Retail
11.1%
Marketing and Advertising
7.4%
Internet
7.4%
Information Technology and Services
7.4%
Other
51.9%
Real Estate
23.2%
Marketing and Advertising
6.8%
Health, Wellness and Fitness
6.8%
Retail
5.7%
Leisure, Travel & Tourism
4.9%
Other
52.6%
Discussions
Mapply has no discussions with answers
I need step by step quidance
3 Comments
CD
Within the SOCi dashboard is SOCi University. They have a plethora of knowledge-based articles and videos to guide you through all dashboard functions.Read more
What type of integrations are available with SOCi?
1 Comment
NA
Hi Ashley, your Customer Success Manager will be happy to discuss these options with you via phone. SOCi has many integration methods for agencies that would...Read more
When will we be able to post more than 4 pictures at a time on Instagram and google account?
1 Comment
AC
Hi Fei,
Apologies for the delay on responding here. Earlier this year, the Instagram API was opened up so 3rd party applications can post multiple images...Read more
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