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Compare Mapply and SOCi 
Featured Products
At a Glance
Market Segments
Small-Business (48.1% of reviews)
Small-Business (53.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Mapply
Star Rating
(27)4.3 out of 5
Market Segments
Small-Business (48.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about MapplySOCi
Star Rating
(3,740)4.5 out of 5
Market Segments
Small-Business (53.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SOCiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SOCi excels in user satisfaction, receiving a significantly higher overall score compared to Mapply. Users appreciate its intuitive features, such as the ability to easily schedule posts and update Google hours, which streamlines marketing efforts.
- Users say that SOCi's implementation process is quick and user-friendly, with many highlighting the helpful calendar feature that organizes posts across various platforms. In contrast, while Mapply is noted for its straightforward deployment, it lacks the same level of comprehensive marketing tools.
- Reviewers mention that SOCi provides robust support, with a quality rating that reflects its commitment to customer service. Users have praised the platform for being a good partner in business, while Mapply's support, although decent, does not match the same level of satisfaction.
- According to verified reviews, SOCi's ease of use is a standout feature, with users finding it simple to navigate and utilize for their marketing needs. Mapply, while also user-friendly, has a slightly lower rating in this area, indicating that some users may encounter minor challenges.
- Users highlight that SOCi's analytics capabilities, particularly in traffic and customer analytics, are superior, allowing businesses to gain valuable insights. Mapply does offer some analytics features, but users feel that SOCi provides a more comprehensive view of their marketing performance.
- G2 reviewers note that SOCi is particularly well-suited for small businesses, with a majority of its reviews coming from this segment. Mapply also serves small businesses but has a smaller user base, which may limit the breadth of feedback and community support available.
Pricing
Entry-Level Pricing
Mapply
No pricing availableSOCi
No pricing availableFree Trial
Mapply
No trial information availableSOCi
No trial information availableRatings
Meets Requirements
8.3
12
8.9
3,135
Ease of Use
8.9
12
8.7
3,318
Ease of Setup
8.3
5
8.8
2,062
Ease of Admin
8.3
5
8.9
1,326
Quality of Support
8.5
12
8.8
2,583
Has the product been a good partner in doing business?
8.3
5
9.0
1,312
Product Direction (% positive)
8.7
9
8.8
3,138
Features by Category
Social Analytics
Not enough data
7.8(won by default)
765
Not enough data
8.2(won by default)
803
Not enough data
8.6(won by default)
819
Not enough data
7.9(won by default)
725
Not enough data
Feature Not Available
Not enough data
7.8(won by default)
726
Not enough data
8.2(won by default)
727
Reports & Dashboards
Not enough data
8.2(won by default)
785
Not enough data
8.3(won by default)
786
Not enough data
8.5(won by default)
784
Not enough data
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
7.8(won by default)
198
Not enough data
7.8(won by default)
196
Not enough data
7.8(won by default)
193
Not enough data
7.7(won by default)
195
Not enough data
7.8(won by default)
194
Business Tools
7.6
7
8.1
157
7.2
6
Feature Not Available
8.3
7
7.6
148
7.6
7
7.9
162
8.6
7
8.0
161
Customer Tools
8.8
8
8.5
169
8.5
8
8.2
160
8.3
8
8.0
160
8.5
8
8.1
157
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.6
49
Not enough data
7.4
49
Not enough data
7.6
49
Not enough data
7.5
48
Not enough data
7.7
47
Listing Management
Not enough data
8.2
630
Not enough data
8.3
622
Not enough data
8.1
616
Not enough data
8.4
637
Performance
Not enough data
8.5
653
Not enough data
8.5
663
Local Search Optimization
Not enough data
8.2
410
Not enough data
8.4
423
Not enough data
8.5
430
Not enough data
8.6
422
Not enough data
8.7
433
Not enough data
8.5
438
Content & Collaboration
Not enough data
8.9
1557
Not enough data
8.5
1527
Not enough data
8.3
1402
Not enough data
8.3
1418
Not enough data
8.6
1467
Not enough data
8.4
1459
Social Management
Not enough data
8.6
1694
Not enough data
8.9
1742
Not enough data
8.3
1612
Not enough data
8.6
1680
Not enough data
8.1
1517
Not enough data
8.4
1509
Not enough data
Feature Not Available
Agentic AI - Social Media Management
Not enough data
7.9
374
Not enough data
7.9
373
Not enough data
8.1
373
Not enough data
8.0
372
Not enough data
8.0
373
Not enough data
7.9
373
Not enough data
8.0
372
Platform Interoperability
Not enough data
Feature Not Available
Agentic AI - Social Media Advertising
Not enough data
8.1
226
Not enough data
8.1
228
Not enough data
8.2
229
Not enough data
8.1
229
Not enough data
8.0
228
Not enough data
8.2
229
Social Functionality
Not enough data
8.8
1244
Campaign Management
Not enough data
8.7
1188
Not enough data
8.5
693
Not enough data
8.5
1184
Not enough data
8.3
1141
Not enough data
8.5
1142
Not enough data
Feature Not Available
Not enough data
8.5
1099
Not enough data
Feature Not Available
Not enough data
8.3
1075
Not enough data
8.5
1119
Not enough data
8.4
1079
Not enough data
8.1
1053
Not enough data
8.3
1058
Targeting
Not enough data
8.4
1159
Not enough data
Feature Not Available
Not enough data
8.3
1088
Not enough data
8.3
1101
Platform
Not enough data
8.3
1080
Not enough data
8.4
1111
Not enough data
8.7
1155
Not enough data
8.8
1172
Not enough data
8.6
1087
Not enough data
8.6
1132
Not enough data
8.7
1121
Not enough data
Feature Not Available
Not enough data
8.4
680
Responses
Not enough data
8.2
35
Not enough data
8.4
33
Not enough data
8.1
33
Automation - AI Agents
Not enough data
8.0
33
Not enough data
8.0
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
32
Platform
Not enough data
8.3
32
Not enough data
8.4
32
Not enough data
8.2
31
Autonomy - AI Agents
Not enough data
8.2
32
Not enough data
8.3
33
Not enough data
8.5
32
Not enough data
8.3
32
Generative AI
Not enough data
8.5
32
Not enough data
8.5
32
Responses
Not enough data
8.2
89
Not enough data
Feature Not Available
Not enough data
8.2
80
Not enough data
8.6
83
Not enough data
Feature Not Available
Platform
Not enough data
8.0
77
Not enough data
8.3
81
Not enough data
8.3
82
Not enough data
8.4
81
Not enough data
Feature Not Available
Not enough data
8.3
75
Not enough data
8.3
86
Generative AI
Not enough data
8.4
66
Not enough data
8.2
66
Survey Management
Not enough data
8.6
185
Not enough data
8.6
186
Not enough data
8.7
185
Not enough data
8.6
183
Survey Customization
Not enough data
8.6
179
Not enough data
8.8
179
Not enough data
8.7
140
Not enough data
Feature Not Available
Survey Insights
Not enough data
8.9
180
Not enough data
8.6
179
Not enough data
8.7
181
Not enough data
8.7
182
Agentic AI - Survey
Not enough data
8.7
60
Not enough data
8.6
60
Not enough data
8.7
61
Content Generation - AI Content Creation Platforms
Not enough data
8.4
49
Not enough data
8.6
49
Not enough data
8.6
51
Management - AI Content Creation Platforms
Not enough data
8.5
48
Not enough data
8.6
48
Not enough data
8.4
48
Consumer Intelligence
Not enough data
8.6
982
|
Verified
Not enough data
8.3
951
|
Verified
Not enough data
8.5
977
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
8.3
933
|
Verified
Not enough data
8.8
1032
|
Verified
Media Monitoring
Not enough data
8.8
1021
|
Verified
Not enough data
8.9
1040
Not enough data
8.6
957
|
Verified
In-House Management
Not enough data
8.0
576
Not enough data
8.2
918
|
Verified
Generative AI
Not enough data
8.1
757
Agentic AI - Online Reputation Management
Not enough data
7.8
210
Not enough data
7.8
209
Not enough data
8.0
212
Not enough data
7.9
211
Not enough data
7.9
213
Not enough data
7.9
212
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.0
35
Not enough data
8.1
35
Not enough data
7.7
35
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.0
35
Not enough data
8.0
35
Automation
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.1
35
Autonomy
Not enough data
7.9
35
Not enough data
8.0
35
Not enough data
8.2
35
Not enough data
8.3
35
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Mapply and SOCi are categorized as Store Locator
Unique Categories
Mapply has no unique categories
SOCi is categorized as AI Content Creation Platforms, Multi-Location Marketing Platforms, AI Agents For Business Operations, Local Listing Management, Chatbots, Local SEO, Social Media Advertising, Online Reputation Management, Social Media Analytics, Social Media Suites, Social Media Management, Survey, and AI Customer Support Agents
Reviews
Reviewers' Company Size
Mapply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SOCi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.8%
Retail
11.1%
Marketing and Advertising
7.4%
Internet
7.4%
Information Technology and Services
7.4%
Other
51.9%
Real Estate
23.1%
Marketing and Advertising
6.8%
Health, Wellness and Fitness
6.7%
Retail
5.6%
Leisure, Travel & Tourism
5.0%
Other
52.7%
Discussions
Mapply has no discussions with answers
I need step by step quidance
3 Comments
CD
Within the SOCi dashboard is SOCi University. They have a plethora of knowledge-based articles and videos to guide you through all dashboard functions.Read more
What type of integrations are available with SOCi?
1 Comment
NA
Hi Ashley, your Customer Success Manager will be happy to discuss these options with you via phone. SOCi has many integration methods for agencies that would...Read more
When will we be able to post more than 4 pictures at a time on Instagram and google account?
1 Comment
AC
Hi Fei,
Apologies for the delay on responding here. Earlier this year, the Instagram API was opened up so 3rd party applications can post multiple images...Read more
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