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At a Glance
Market Segments
Small-Business (89.3% of reviews)
Mid-Market (55.4% of reviews)
Entry-Level Pricing
Free Trial Per Month
Talk To Us Up To 10K Monthly Active Users (MAU)
Manychat
Star Rating
(157)4.5 out of 5
Market Segments
Small-Business (89.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 2 pricing plansWebEngage
Star Rating
(729)4.5 out of 5
Market Segments
Mid-Market (55.4% of reviews)
Pros & Cons
Entry-Level Pricing
Talk To Us Up To 10K Monthly Active Users (MAU)
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that WebEngage excels in providing a comprehensive platform for user data unification and engagement, making it easier for businesses to manage segmentation and multi-channel communication, including email, push notifications, and WhatsApp. Users appreciate the visibility it offers for campaign execution.
- Users say Manychat stands out for its intuitive interface and ease of setup, particularly for automating conversations across social media platforms like Instagram and Facebook Messenger. Reviewers highlight its ability to save time and improve response rates with minimal input, making it a favorite for businesses looking to enhance client engagement.
- According to verified reviews, WebEngage has a significantly higher G2 Score compared to Manychat, indicating greater overall user satisfaction. Users frequently mention the platform's robust analytics capabilities, which help in understanding customer behavior and improving marketing strategies.
- Reviewers mention that while Manychat offers a user-friendly experience with pre-made templates tailored for various industries, it may not provide the same depth of features for multi-channel marketing as WebEngage. Users appreciate the extensive customization options available in Manychat but note that it may lack some advanced functionalities.
- Users report that WebEngage's customer support is highly rated, with many finding it easy to integrate with other applications. This support is crucial for businesses that require assistance during implementation and ongoing usage, which can be a challenge for Manychat users who have reported less consistent support experiences.
- According to recent feedback, Manychat's automation capabilities are praised for their effectiveness in driving conversions and revenue, particularly in social environments. However, some users feel that WebEngage's broader marketing automation features provide a more holistic approach to customer engagement, making it a better fit for mid-market businesses.
Pricing
Entry-Level Pricing
Manychat
Free
Free Trial
Per Month
Our free plan includes:
- Unlimited custom flows
- Up to 1,000 contacts
- 10 customer Tags
WebEngage
Solo Plan
Talk To Us
Up To 10K Monthly Active Users (MAU)
For businesses with up to 10k Monthly Active Users (MAU)
This plan provides you with Basic Analytics, Basic Segmentation, Engagement across all channels, Personalisation using user and events, 5 user journeys, Limited Third part integrations and Email only support.
If you have just acquired your customers, it’s time to retain them with Solo Plan exclusive to you!
- Basic analytics
- Basic segmentation
- Engage across all channels
Free Trial
Manychat
Free Trial is available
WebEngage
No trial information availableRatings
Meets Requirements
9.0
109
8.5
621
Ease of Use
8.8
112
8.8
625
Ease of Setup
8.9
74
8.3
395
Ease of Admin
9.1
64
8.7
264
Quality of Support
8.3
100
8.6
614
Has the product been a good partner in doing business?
8.9
62
8.8
264
Product Direction (% positive)
9.1
102
9.6
599
Features by Category
Email Marketing
8.5
33
|
Verified
8.8
337
|
Verified
8.8
32
|
Verified
8.8
330
|
Verified
8.9
14
8.6
329
|
Verified
8.8
30
|
Verified
8.5
302
|
Verified
Online Marketing
8.0
36
|
Verified
8.0
258
8.6
38
|
Verified
8.3
308
|
Verified
8.3
28
|
Verified
8.6
309
|
Verified
9.1
41
|
Verified
8.3
308
|
Verified
8.7
15
Feature Not Available
Lead Management
9.1
40
|
Verified
8.3
296
|
Verified
8.6
16
8.4
294
|
Verified
9.1
37
|
Verified
8.7
323
|
Verified
8.8
33
|
Verified
8.2
270
|
Verified
9.1
35
|
Verified
8.5
281
|
Verified
8.6
33
|
Verified
8.6
300
|
Verified
9.1
36
|
Verified
8.4
288
|
Verified
8.7
33
|
Verified
8.4
280
|
Verified
Campaign Management
8.4
15
8.4
296
|
Verified
8.8
33
|
Verified
Feature Not Available
8.8
31
|
Verified
Feature Not Available
8.1
13
Feature Not Available
Social
8.7
14
Feature Not Available
9.0
14
7.8
243
9.4
13
Feature Not Available
9.3
39
|
Verified
7.7
248
9.5
38
|
Verified
7.7
246
Reporting & Analytics
8.7
39
|
Verified
8.4
330
|
Verified
8.0
16
8.4
321
|
Verified
8.3
34
|
Verified
8.0
307
|
Verified
8.3
32
|
Verified
8.0
300
|
Verified
8.8
12
7.5
243
Platform
9.2
10
8.5
301
|
Verified
9.0
13
8.6
289
|
Verified
8.8
34
|
Verified
8.9
301
|
Verified
8.9
11
8.1
255
|
Verified
8.5
24
|
Verified
8.2
271
|
Verified
9.2
30
|
Verified
8.6
288
|
Verified
9.1
27
|
Verified
Feature Not Available
Agentic AI - Marketing Automation
Not enough data
8.1
19
Not enough data
8.4
18
Not enough data
8.2
17
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.3
17
Integration
9.0
31
|
Verified
8.5
303
|
Verified
8.9
30
|
Verified
8.5
306
|
Verified
8.9
27
|
Verified
8.2
279
|
Verified
User Provisioning and Governance ToolsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
User on/off Boarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.6
179
Not enough data
8.0
176
Not enough data
8.2
166
Not enough data
8.7
181
Not enough data
7.9
154
Not enough data
8.4
174
Integrations
Not enough data
8.4
156
Not enough data
8.6
161
Not enough data
8.6
167
Not enough data
8.1
143
Platform
Not enough data
8.3
141
Not enough data
8.3
144
Not enough data
8.2
142
Not enough data
8.3
157
Not enough data
8.2
143
Not enough data
8.5
159
Not enough data
8.3
147
Not enough data
8.5
163
Messenger
9.0
57
|
Verified
Not enough data
7.8
54
|
Verified
Not enough data
8.7
62
|
Verified
Not enough data
8.9
55
|
Verified
Not enough data
Channels
9.2
63
|
Verified
Not enough data
8.8
52
|
Verified
Not enough data
7.3
34
|
Verified
Not enough data
7.1
14
Not enough data
7.4
28
|
Verified
Not enough data
Customers
8.6
54
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
7.9
56
|
Verified
Not enough data
9.2
55
|
Verified
Not enough data
8.7
59
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
Not enough data
8.4
129
|
Verified
Not enough data
8.7
132
|
Verified
Not enough data
7.9
122
|
Verified
Templates
Not enough data
8.2
119
|
Verified
Not enough data
8.6
125
|
Verified
Not enough data
8.5
127
|
Verified
Personalization
Not enough data
8.3
127
|
Verified
Not enough data
8.2
131
|
Verified
Not enough data
8.6
129
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
125
|
Verified
Not enough data
8.3
119
|
Verified
Not enough data
8.7
123
|
Verified
Not enough data
8.8
128
|
Verified
Multichannel
Not enough data
8.6
124
Not enough data
8.7
125
|
Verified
Not enough data
8.5
126
|
Verified
Administration
Not enough data
8.9
126
|
Verified
Not enough data
8.5
128
|
Verified
Not enough data
8.7
127
|
Verified
Not enough data
8.6
127
|
Verified
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
8.7
256
Not enough data
9.0
258
Not enough data
8.8
259
Not enough data
8.8
264
Not enough data
8.9
258
Analytics
Not enough data
8.5
270
Not enough data
8.3
255
Optimization
Not enough data
8.6
233
Not enough data
8.9
260
Not enough data
8.3
238
Not enough data
8.4
231
Agentic AI - Push Notification
Not enough data
7.3
10
Not enough data
7.0
10
Not enough data
7.0
10
Text Messaging
8.8
11
|
Verified
8.8
222
|
Verified
9.1
9
|
Verified
Feature Not Available
9.5
11
|
Verified
8.6
210
|
Verified
10.0
13
|
Verified
7.9
178
Not enough data
8.5
211
|
Verified
Not enough data
7.4
161
Not enough data
8.9
202
|
Verified
Feature Not Available
8.8
199
|
Verified
SMS Platform
8.9
11
|
Verified
8.3
223
|
Verified
9.9
13
|
Verified
8.8
224
|
Verified
Feature Not Available
7.9
150
Feature Not Available
Feature Not Available
Feature Not Available
7.9
170
Not enough data
8.7
204
|
Verified
Agentic AI - SMS Marketing
Not enough data
7.5
8
Not enough data
7.5
8
Not enough data
7.7
8
Not enough data
7.6
7
Not enough data
7.4
7
Not enough data
6.9
7
Data Sourcing
Not enough data
8.3
119
Not enough data
8.2
118
Not enough data
8.4
117
Not enough data
8.4
122
Intelligence
Not enough data
8.6
121
Not enough data
7.8
122
Not enough data
7.9
116
Platform Basics
Not enough data
8.0
265
Not enough data
8.2
256
Not enough data
8.6
252
Not enough data
8.2
244
Not enough data
8.3
183
Agentic AI - Customer Journey Mapping
Not enough data
6.7
5
Platform Basics
Not enough data
8.5
271
|
Verified
Not enough data
8.9
273
|
Verified
Platform Data
Not enough data
8.7
280
|
Verified
Not enough data
8.4
263
|
Verified
Not enough data
8.7
275
|
Verified
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.8
271
|
Verified
Not enough data
8.7
270
|
Verified
Not enough data
8.4
265
Agentic AI - Customer Journey Analytics
Not enough data
7.8
10
Not enough data
6.8
10
Not enough data
8.0
10
Not enough data
7.7
10
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.1
49
Not enough data
8.9
50
Not enough data
8.3
49
Not enough data
9.0
48
Not enough data
9.0
49
Not enough data
8.2
49
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.9
48
Not enough data
8.8
49
Not enough data
8.1
47
Not enough data
8.5
50
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.3
121
Not enough data
8.9
130
|
Verified
Not enough data
8.2
114
Not enough data
8.4
118
Campaigns
Not enough data
8.3
111
|
Verified
Not enough data
9.1
129
|
Verified
Not enough data
8.9
119
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
120
Not enough data
8.8
123
Engagement
Not enough data
8.3
110
Platform
Not enough data
8.8
120
Not enough data
8.7
110
|
Verified
Not enough data
8.6
104
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Operations
Not enough data
8.3
213
|
Verified
Not enough data
8.6
224
|
Verified
Not enough data
8.6
232
|
Verified
Not enough data
8.9
230
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaign Activity
Not enough data
8.7
231
|
Verified
Not enough data
8.5
236
|
Verified
Not enough data
8.4
229
|
Verified
Not enough data
8.6
230
|
Verified
Not enough data
8.3
223
|
Verified
Not enough data
8.0
198
Agentic AI - Marketing Analytics
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.1
6
Categories
Categories
Shared Categories
Manychat and WebEngage are categorized as Marketing Automation and SMS Marketing
Unique Categories
Manychat is categorized as Conversational Marketing, Social Commerce Platforms, and User Provisioning and Governance Tools
Reviews
Reviewers' Company Size
Manychat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WebEngage
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
36.2%
Real Estate
5.7%
Health, Wellness and Fitness
5.0%
Retail
3.5%
Information Technology and Services
3.5%
Other
46.1%
Financial Services
11.7%
Education Management
11.5%
Marketing and Advertising
7.3%
Information Technology and Services
5.5%
E-Learning
5.5%
Other
58.6%
Alternatives
Discussions
My broadcast delivery percentage keeps getting low, how do I maintain it to be at 100%?
1 Comment
BA
Agree if I'm in already then I might see the the performance.Read more
When will it be possible to connect the bot to Telegram or deploy it on the website?
1 Comment
DM
Inside the flow itself, create a button for transferring people to Telegram (group, channel, etc.).Read more
Is there a possibility that ManyChat will be banned by FB using their (FB) own chatbot?
1 Comment
Official Response from Manychat
Hi Eric,
ManyChat itself can't get your FB page or Messenger banned but if you don't follow Facebook's rules, then you could get in trouble.Read more
What are the unique journeys have you executed which resulted
1 Comment
VJ
Hi Atul,
Here are a few examples of unique journeys executed on the WebEngage dashboard that drove significant results for some clients :
Targeted,...Read more
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