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Manychat
Manychat
(157)
4.5 out of 5
Manychat
By ManyChat
Tidio
Tidio
(1,855)
4.7 out of 5
Tidio
By Tidio
Optimized for quick response
At a Glance
Manychat
Manychat
Star Rating
(157)4.5 out of 5
Market Segments
Small-Business (89.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 2 pricing plans
Tidio
Tidio
Star Rating
(1,855)4.7 out of 5
Market Segments
Small-Business (90.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Tidio excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Manychat. Users appreciate Tidio's intuitive interface and quick setup, which allows them to engage with customers effectively right from the start.
  • According to verified reviews, Tidio's live chat feature is a standout, with users highlighting its ability to respond to customer queries instantly. This capability enhances customer engagement and support, making it a preferred choice for small businesses looking to improve their service.
  • Users say that Manychat shines in its multichannel capabilities, particularly for automating conversations on platforms like Instagram and Facebook Messenger. This feature is praised for saving time and improving response rates, making it a strong contender for businesses focused on social media engagement.
  • Reviewers mention that Tidio's recent addition of the Lyro AI agent is a game-changer, allowing for automatic knowledge base creation from websites. This feature helps in providing accurate responses to customer inquiries, further streamlining the support process.
  • Manychat users appreciate the platform's user-friendly interface and the availability of pre-made templates tailored for various industries. This makes it easier for businesses to create effective marketing funnels without needing extensive technical skills.
  • G2 reviewers highlight that while Tidio offers robust support and ease of use, Manychat's strength lies in its customization options and social media integration. However, Tidio's higher quality of support and ease of setup often gives it the edge for users prioritizing quick implementation and reliable assistance.
Pricing
Entry-Level Pricing
Manychat
Free
Free Trial
Per Month
Browse all 2 pricing plans
Tidio
Free
Free
Per Month
Browse all 5 pricing plans
Free Trial
Manychat
Free Trial is available
Tidio
Free Trial is available
Ratings
Meets Requirements
9.0
109
9.1
1,303
Ease of Use
8.8
112
9.3
1,321
Ease of Setup
8.9
74
9.2
1,061
Ease of Admin
9.1
64
9.2
948
Quality of Support
8.3
100
9.2
1,136
Has the product been a good partner in doing business?
8.9
62
9.2
898
Product Direction (% positive)
9.1
102
9.2
1,171
Features by Category
Marketing AutomationHide 47 FeaturesShow 47 Features
8.8
66
Not enough data
Email Marketing
8.5
33
|
Verified
Not enough data
8.8
32
|
Verified
Not enough data
8.9
14
Not enough data
8.8
30
|
Verified
Not enough data
Online Marketing
8.0
36
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.3
28
|
Verified
Not enough data
9.1
41
|
Verified
Not enough data
8.7
15
Not enough data
Lead Management
9.1
40
|
Verified
Not enough data
8.6
16
Not enough data
9.1
37
|
Verified
Not enough data
8.8
33
|
Verified
Not enough data
9.1
35
|
Verified
Not enough data
8.6
33
|
Verified
Not enough data
9.1
36
|
Verified
Not enough data
8.7
33
|
Verified
Not enough data
Campaign Management
8.4
15
Not enough data
8.8
33
|
Verified
Not enough data
8.8
31
|
Verified
Not enough data
8.1
13
Not enough data
Social
8.7
14
Not enough data
9.0
14
Not enough data
9.4
13
Not enough data
9.3
39
|
Verified
Not enough data
9.5
38
|
Verified
Not enough data
Reporting & Analytics
8.7
39
|
Verified
Not enough data
8.0
16
Not enough data
8.3
34
|
Verified
Not enough data
8.3
32
|
Verified
Not enough data
8.8
12
Not enough data
Platform
9.2
10
Not enough data
9.0
13
Not enough data
8.8
34
|
Verified
Not enough data
8.9
11
Not enough data
8.5
24
|
Verified
Not enough data
9.2
30
|
Verified
Not enough data
9.1
27
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
9.0
31
|
Verified
Not enough data
8.9
30
|
Verified
Not enough data
8.9
27
|
Verified
Not enough data
Help DeskHide 24 FeaturesShow 24 Features
Not enough data
8.2
830
Ticket and Case Management
Not enough data
8.5
83
Not enough data
8.4
81
Not enough data
8.4
87
Not enough data
8.6
89
Not enough data
7.9
71
Not enough data
8.6
80
Not enough data
8.2
75
Not enough data
8.4
75
Generative AI
Not enough data
7.2
46
Not enough data
6.9
44
Agentic AI - Help Desk
Not enough data
7.0
15
Not enough data
7.1
15
Not enough data
7.0
15
Communication Channels
Not enough data
8.7
80
Not enough data
8.7
78
Not enough data
9.2
87
Not enough data
8.0
73
Not enough data
7.2
68
Platform
Not enough data
8.8
104
Not enough data
8.9
718
|
Verified
Not enough data
9.0
109
Not enough data
8.7
110
Not enough data
8.2
94
Not enough data
8.8
107
User Provisioning and Governance ToolsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
User on/off Boarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI ChatbotsHide 32 FeaturesShow 32 Features
Not enough data
8.1
124
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.6
108
Not enough data
8.6
106
Interaction
Not enough data
8.3
106
Not enough data
8.4
109
Not enough data
8.3
104
Not enough data
8.3
105
Not enough data
8.2
106
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
8.2
103
Not enough data
8.0
101
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
8.3
100
Not enough data
8.3
101
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
8.2
97
Not enough data
8.2
98
Not enough data
8.1
97
Not enough data
8.2
99
Agentic AI - AI Chatbots
Not enough data
7.6
12
Not enough data
7.8
12
Not enough data
7.9
13
Not enough data
7.5
14
Not enough data
7.6
14
Not enough data
7.4
14
Not enough data
7.9
14
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
8.4
73
8.1
92
Messenger
9.0
57
|
Verified
8.5
85
7.8
54
|
Verified
8.3
88
8.7
62
|
Verified
9.2
86
8.9
55
|
Verified
8.8
85
Channels
9.2
63
|
Verified
8.2
83
8.8
52
|
Verified
9.0
84
7.3
34
|
Verified
8.0
79
7.1
14
7.7
75
7.4
28
|
Verified
7.9
79
Customers
8.6
54
|
Verified
8.6
81
8.5
53
|
Verified
8.5
82
7.9
56
|
Verified
8.8
80
9.2
55
|
Verified
8.8
82
8.7
59
|
Verified
8.8
82
Agentic AI - Conversational Marketing
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
User Analysis
Not enough data
Not enough data
Not enough data
Not enough data
User Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Walkthrough Type
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
SMS MarketingHide 20 FeaturesShow 20 Features
9.3
20
Not enough data
Text Messaging
8.8
11
|
Verified
Not enough data
9.1
9
|
Verified
Not enough data
9.5
11
|
Verified
Not enough data
10.0
13
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
SMS Platform
8.9
11
|
Verified
Not enough data
9.9
13
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
Not enough data
8.0
62
Channels
Not enough data
8.0
57
Not enough data
8.1
56
Not enough data
Feature Not Available
Design
Not enough data
8.4
55
Not enough data
7.6
56
Not enough data
8.0
56
Not enough data
8.2
55
Not enough data
8.2
55
Generative AI
Not enough data
7.7
37
Not enough data
7.6
36
Shared InboxHide 12 FeaturesShow 12 Features
Not enough data
8.5
22
Productivity Tools
Not enough data
7.9
19
Not enough data
8.2
19
Not enough data
8.5
19
Not enough data
8.6
20
Not enough data
9.0
19
Not enough data
8.1
20
Not enough data
8.7
18
Analytics
Not enough data
9.1
17
Not enough data
9.1
18
Not enough data
8.3
18
Agentic AI - Shared Inbox
Not enough data
8.3
6
Not enough data
7.8
6
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
8.5
13
Responses
Not enough data
8.1
12
Not enough data
8.3
12
Not enough data
8.5
12
Automation - AI Agents
Not enough data
8.8
8
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
7.9
8
Platform
Not enough data
8.5
12
Not enough data
7.6
12
Not enough data
7.8
12
Autonomy - AI Agents
Not enough data
8.1
8
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
8.5
8
Generative AI
Not enough data
8.0
9
Not enough data
7.8
9
ChatbotsHide 14 FeaturesShow 14 Features
Not enough data
8.7
553
Responses
Not enough data
8.7
496
Not enough data
8.8
487
Not enough data
8.8
486
Not enough data
8.7
470
Not enough data
8.7
427
Platform
Not enough data
9.3
506
Not enough data
8.8
456
Not enough data
8.7
456
Not enough data
8.7
453
Not enough data
8.3
352
Not enough data
8.7
404
Not enough data
8.9
467
Generative AI
Not enough data
8.0
128
Not enough data
8.1
125
Conversational SupportHide 10 FeaturesShow 10 Features
Not enough data
8.3
129
Conversational Platform
Not enough data
8.4
124
Not enough data
8.1
117
Not enough data
8.1
118
Not enough data
8.4
120
Support Automation
Not enough data
8.4
113
Not enough data
8.3
110
Not enough data
8.5
110
Not enough data
8.4
115
Generative AI
Not enough data
8.1
70
Not enough data
8.1
69
Social Commerce PlatformsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Service AutomationHide 9 FeaturesShow 9 Features
Not enough data
8.1
24
Customer Support
Not enough data
8.4
21
Not enough data
7.7
20
Not enough data
8.2
19
Automation
Not enough data
8.2
22
Not enough data
8.1
20
Not enough data
8.3
20
Artificial Intelligence
Not enough data
8.0
19
Not enough data
7.8
20
Not enough data
8.2
20
Live ChatHide 14 FeaturesShow 14 Features
Not enough data
8.6
846
Generative AI
Not enough data
7.8
82
Not enough data
7.4
79
Not enough data
7.2
80
Communication
Not enough data
9.3
749
|
Verified
Not enough data
9.1
752
|
Verified
Not enough data
8.5
540
Not enough data
9.1
648
|
Verified
Not enough data
8.5
482
|
Verified
Internal Use
Not enough data
8.9
718
|
Verified
Not enough data
9.0
615
|
Verified
Not enough data
8.8
610
|
Verified
Not enough data
8.6
583
|
Verified
Not enough data
8.8
567
|
Verified
Not enough data
8.7
593
|
Verified
Customer Self-ServiceHide 17 FeaturesShow 17 Features
Not enough data
8.7
114
Generative AI
Not enough data
8.1
54
Self-Service Experience
Not enough data
8.7
90
Not enough data
8.8
81
Not enough data
8.7
26
Not enough data
8.8
87
Not enough data
8.9
88
Self-Service Platform
Not enough data
8.7
90
Not enough data
9.0
94
Not enough data
8.8
88
Not enough data
8.8
90
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Customer ServiceHide 14 FeaturesShow 14 Features
Not enough data
8.6
58
Generative AI
Not enough data
7.9
26
Not enough data
7.9
26
Process
Not enough data
8.2
46
Not enough data
8.5
48
Not enough data
8.4
43
Channels
Not enough data
8.9
49
Not enough data
8.9
50
Not enough data
9.4
51
Not enough data
8.1
43
Not enough data
8.6
43
Insight
Not enough data
8.5
42
Not enough data
8.3
46
Not enough data
9.1
51
Not enough data
9.2
41
Digital Customer Service PlatformsHide 2 FeaturesShow 2 Features
Not enough data
5.2
8
Generative AI
Not enough data
5.2
7
Not enough data
Not enough data
E-Commerce ToolsHide 3 FeaturesShow 3 Features
Not enough data
8.6
10
Agentic AI - E-Commerce Tools
Not enough data
8.8
8
Not enough data
8.5
8
Not enough data
8.5
8
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
8.5
49
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.5
44
Not enough data
8.3
44
Not enough data
8.3
43
Not enough data
8.6
43
Not enough data
8.2
42
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.5
43
Not enough data
8.5
42
Not enough data
8.7
42
Not enough data
8.6
43
Automation
Not enough data
8.6
46
Not enough data
8.6
44
Not enough data
8.4
45
Autonomy
Not enough data
8.2
42
Not enough data
8.3
43
Not enough data
8.5
43
Not enough data
8.4
43
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Manychat
Manychat
Tidio
Tidio
Manychat and Tidio are categorized as Conversational Marketing
Unique Categories
Manychat
Tidio
Reviews
Reviewers' Company Size
Manychat
Manychat
Small-Business(50 or fewer emp.)
89.3%
Mid-Market(51-1000 emp.)
9.3%
Enterprise(> 1000 emp.)
1.4%
Tidio
Tidio
Small-Business(50 or fewer emp.)
90.6%
Mid-Market(51-1000 emp.)
8.3%
Enterprise(> 1000 emp.)
1.0%
Reviewers' Industry
Manychat
Manychat
Marketing and Advertising
36.2%
Real Estate
5.7%
Health, Wellness and Fitness
5.0%
Retail
3.5%
Information Technology and Services
3.5%
Other
46.1%
Tidio
Tidio
Retail
8.2%
Marketing and Advertising
7.2%
Computer Software
5.5%
Information Technology and Services
5.1%
Health, Wellness and Fitness
4.1%
Other
69.9%
Alternatives
Manychat
Manychat Alternatives
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Intuit Mailchimp All-in-One Marketing Platform
Intuit Mailchimp All-in-One Marketing Platform
Add Intuit Mailchimp All-in-One Marketing Platform
Tidio
Tidio Alternatives
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Zendesk for Customer Service
Zendesk for Customer Service
Add Zendesk for Customer Service
Gorgias
Gorgias
Add Gorgias
Freshdesk
Freshdesk
Add Freshdesk
Discussions
Manychat
Manychat Discussions
My broadcast delivery percentage keeps getting low, how do I maintain it to be at 100%?
1 Comment
bayani a.
BA
Agree if I'm in already then I might see the the performance.Read more
When will it be possible to connect the bot to Telegram or deploy it on the website?
1 Comment
Denis M.
DM
Inside the flow itself, create a button for transferring people to Telegram (group, channel, etc.).Read more
Is there a possibility that ManyChat will be banned by FB using their (FB) own chatbot?
1 Comment
Official Response from Manychat
Hi Eric, ManyChat itself can't get your FB page or Messenger banned but if you don't follow Facebook's rules, then you could get in trouble.Read more
See all discussions
Tidio
Tidio Discussions
Is Tidio safe?
6 Comments
Marco M.
MM
Yes Read more
What is Tidio?
3 Comments
SS
Tidio is a live chatbot used for any website! You can answer all your customer's questions in real-time. Or you can set up bots that automatically answer...Read more
What is Tidio used for?
3 Comments
Seif Eddine Y.
SY
I have used tidio to make chat conversations with my customers in my wordpress website.Read more
See all discussions
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