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Manychat
Manychat
(157)
4.5 out of 5
Manychat
By ManyChat
Podium
Podium
(2,052)
4.6 out of 5
Podium
By Podium
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At a Glance
Manychat
Manychat
Star Rating
(157)4.5 out of 5
Market Segments
Small-Business (89.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 2 pricing plans
Podium
Podium
Star Rating
(2,052)4.6 out of 5
Market Segments
Small-Business (60.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Podium excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Manychat. Users appreciate its ability to centralize communications from various platforms like Google Business Profile and social media into one feed, making management seamless.
  • Users say that Podium's user interface is clear and intuitive, which contributes to a smoother experience. Many users highlight features like the Text-to-Pay option and automated review invitations, which enhance customer engagement and streamline operations.
  • Reviewers mention that Manychat shines in its ease of setup and automation capabilities, particularly for social media platforms. Users find it intuitive for creating chat funnels and appreciate the availability of pre-made templates tailored for different industries, which simplifies the process of engaging customers.
  • According to verified reviews, Podium's quality of support is rated higher than Manychat's, with users noting that they feel well-supported in their business operations. This is particularly important for small businesses that rely on effective communication tools.
  • G2 reviewers highlight that Manychat is particularly effective for driving client engagement across multiple channels, such as Instagram and Facebook Messenger. Users commend its AI-driven features that help automate conversations, saving time and improving response rates.
  • Users report that while Manychat offers strong automation features, Podium's comprehensive approach to customer messaging and reputation management provides a more robust solution for businesses looking to enhance their customer interactions and gather reviews effectively.
Pricing
Entry-Level Pricing
Manychat
Free
Free Trial
Per Month
Browse all 2 pricing plans
Podium
Core
Contact Us
Per Month
Browse all 3 pricing plans
Free Trial
Manychat
Free Trial is available
Podium
No trial information available
Ratings
Meets Requirements
9.0
109
9.1
1,731
Ease of Use
8.8
112
9.3
1,750
Ease of Setup
8.9
74
9.1
1,082
Ease of Admin
9.1
64
9.3
883
Quality of Support
8.3
100
9.0
1,608
Has the product been a good partner in doing business?
8.9
62
9.2
901
Product Direction (% positive)
9.1
102
9.0
1,717
Features by Category
Marketing AutomationHide 47 FeaturesShow 47 Features
8.8
66
Not enough data
Email Marketing
8.5
33
|
Verified
Not enough data
8.8
32
|
Verified
Not enough data
8.9
14
Not enough data
8.8
30
|
Verified
Not enough data
Online Marketing
8.0
36
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.3
28
|
Verified
Not enough data
9.1
41
|
Verified
Not enough data
8.7
15
Not enough data
Lead Management
9.1
40
|
Verified
Not enough data
8.6
16
Not enough data
9.1
37
|
Verified
Not enough data
8.8
33
|
Verified
Not enough data
9.1
35
|
Verified
Not enough data
8.6
33
|
Verified
Not enough data
9.1
36
|
Verified
Not enough data
8.7
33
|
Verified
Not enough data
Campaign Management
8.4
15
Not enough data
8.8
33
|
Verified
Not enough data
8.8
31
|
Verified
Not enough data
8.1
13
Not enough data
Social
8.7
14
Not enough data
9.0
14
Not enough data
9.4
13
Not enough data
9.3
39
|
Verified
Not enough data
9.5
38
|
Verified
Not enough data
Reporting & Analytics
8.7
39
|
Verified
Not enough data
8.0
16
Not enough data
8.3
34
|
Verified
Not enough data
8.3
32
|
Verified
Not enough data
8.8
12
Not enough data
Platform
9.2
10
Not enough data
9.0
13
Not enough data
8.8
34
|
Verified
Not enough data
8.9
11
Not enough data
8.5
24
|
Verified
Not enough data
9.2
30
|
Verified
Not enough data
9.1
27
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
9.0
31
|
Verified
Not enough data
8.9
30
|
Verified
Not enough data
8.9
27
|
Verified
Not enough data
User Provisioning and Governance ToolsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
User on/off Boarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI ChatbotsHide 32 FeaturesShow 32 Features
Not enough data
7.5
45
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.0
39
Not enough data
8.8
40
Interaction
Not enough data
8.0
41
Not enough data
8.2
40
Not enough data
8.3
40
Not enough data
8.4
40
Not enough data
8.3
39
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
8.2
40
Not enough data
7.9
41
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
8.1
41
Not enough data
7.9
41
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Feature Not Available
Not enough data
8.4
41
Not enough data
8.5
40
Not enough data
8.5
39
Agentic AI - AI Chatbots
Not enough data
5.2
8
Not enough data
6.0
8
Not enough data
6.3
8
Not enough data
5.8
8
Not enough data
6.7
8
Not enough data
5.8
8
Not enough data
6.7
8
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
8.4
73
7.0
264
Messenger
9.0
57
|
Verified
8.3
158
7.8
54
|
Verified
7.6
207
8.7
62
|
Verified
9.1
222
8.9
55
|
Verified
Feature Not Available
Channels
9.2
63
|
Verified
7.9
212
8.8
52
|
Verified
8.6
221
7.3
34
|
Verified
9.3
237
7.1
14
Feature Not Available
7.4
28
|
Verified
8.0
195
Customers
8.6
54
|
Verified
8.2
153
8.5
53
|
Verified
8.4
155
7.9
56
|
Verified
8.5
222
9.2
55
|
Verified
8.3
222
8.7
59
|
Verified
8.5
222
Agentic AI - Conversational Marketing
Not enough data
4.4
13
Not enough data
4.5
13
Not enough data
4.2
13
Not enough data
4.9
13
Not enough data
4.9
13
Not enough data
5.0
13
Not enough data
4.9
13
Automotive MarketingHide 16 FeaturesShow 16 Features
Not enough data
7.9
66
Platform Basics
Not enough data
8.6
65
Not enough data
8.5
64
Not enough data
9.1
65
Platform Data
Not enough data
9.1
65
Not enough data
9.0
65
Platform Additional Functionality
Not enough data
8.5
63
Not enough data
9.1
65
Not enough data
9.3
65
Platform Content
Not enough data
9.0
62
Agentic AI - Automotive Marketing
Not enough data
6.3
9
Not enough data
6.5
9
Not enough data
6.5
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
6.7
9
SMS MarketingHide 20 FeaturesShow 20 Features
9.3
20
7.7
270
Text Messaging
8.8
11
|
Verified
8.7
229
|
Verified
9.1
9
|
Verified
9.3
239
|
Verified
9.5
11
|
Verified
8.4
186
10.0
13
|
Verified
8.6
238
|
Verified
Not enough data
8.3
213
|
Verified
Not enough data
8.4
215
|
Verified
Not enough data
8.5
233
|
Verified
Feature Not Available
8.5
216
|
Verified
SMS Platform
8.9
11
|
Verified
8.5
223
|
Verified
9.9
13
|
Verified
8.6
223
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
7.6
201
|
Verified
Feature Not Available
Feature Not Available
Not enough data
8.2
206
|
Verified
Agentic AI - SMS Marketing
Not enough data
5.7
24
Not enough data
6.1
24
Not enough data
6.6
24
Not enough data
6.4
24
Not enough data
5.8
24
Not enough data
5.7
24
Customer Communications ManagementHide 10 FeaturesShow 10 Features
Not enough data
8.1
426
Channels
Not enough data
8.2
324
Not enough data
8.1
322
Not enough data
Feature Not Available
Design
Not enough data
8.3
338
Not enough data
Feature Not Available
Not enough data
8.5
373
Not enough data
8.4
364
Not enough data
8.6
337
Generative AI
Not enough data
7.5
234
Not enough data
7.5
229
Shared InboxHide 12 FeaturesShow 12 Features
Not enough data
7.6
92
Productivity Tools
Not enough data
8.4
86
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
87
Not enough data
8.4
86
Not enough data
8.0
86
Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Shared Inbox
Not enough data
5.8
22
Not enough data
6.1
22
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
8.8
24
Responses
Not enough data
9.3
14
Not enough data
9.3
14
Not enough data
8.9
14
Automation - AI Agents
Not enough data
8.7
15
Not enough data
8.8
18
Not enough data
8.5
16
Not enough data
8.8
15
Not enough data
8.9
16
Platform
Not enough data
9.0
14
Not enough data
8.8
15
Not enough data
9.2
14
Autonomy - AI Agents
Not enough data
8.6
14
Not enough data
8.8
14
Not enough data
8.7
15
Not enough data
7.9
14
Generative AI
Not enough data
8.6
15
Not enough data
8.7
14
ChatbotsHide 14 FeaturesShow 14 Features
Not enough data
8.5
35
Responses
Not enough data
8.9
32
Not enough data
8.4
33
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
8.2
32
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
31
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.8
32
Not enough data
8.9
31
Generative AI
Not enough data
8.1
32
Not enough data
8.1
31
Conversational SupportHide 10 FeaturesShow 10 Features
Not enough data
8.3
342
Conversational Platform
Not enough data
8.7
294
Not enough data
8.4
252
Not enough data
8.3
165
Not enough data
8.5
179
Support Automation
Not enough data
8.5
257
Not enough data
8.3
165
Not enough data
8.7
167
Not enough data
8.1
173
Generative AI
Not enough data
7.5
152
Not enough data
7.5
154
Social Commerce PlatformsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Live ChatHide 14 FeaturesShow 14 Features
Not enough data
8.4
796
Generative AI
Not enough data
7.7
246
Not enough data
7.5
243
Not enough data
Feature Not Available
Communication
Not enough data
9.2
698
|
Verified
Not enough data
9.0
723
|
Verified
Not enough data
8.1
509
Not enough data
9.0
664
|
Verified
Not enough data
7.3
295
Internal Use
Not enough data
8.2
616
|
Verified
Not enough data
8.9
677
|
Verified
Not enough data
8.6
646
|
Verified
Not enough data
8.6
628
|
Verified
Not enough data
8.8
634
|
Verified
Not enough data
8.5
599
|
Verified
VoIP ProvidersHide 22 FeaturesShow 22 Features
Not enough data
6.6
42
Platform Basics - VoIP Providers
Not enough data
6.8
11
Not enough data
6.5
11
Not enough data
6.2
10
Not enough data
5.8
11
Not enough data
5.8
10
Not enough data
6.5
10
Basic Communication
Not enough data
8.4
42
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
37
Agentic AI - VoIP Providers
Not enough data
6.0
7
Not enough data
6.0
7
Not enough data
6.2
7
Not enough data
6.7
7
Access
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Advanced Features
Not enough data
6.7
39
Not enough data
Feature Not Available
Not enough data
8.1
39
Online Reputation ManagementHide 18 FeaturesShow 18 Features
Not enough data
7.4
757
Consumer Intelligence
Not enough data
9.1
630
|
Verified
Not enough data
8.4
518
Not enough data
8.5
559
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
8.4
524
|
Verified
Not enough data
8.9
648
|
Verified
Media Monitoring
Not enough data
8.5
518
Not enough data
7.3
199
Not enough data
8.3
511
In-House Management
Not enough data
8.6
503
Not enough data
8.6
503
|
Verified
Generative AI
Not enough data
7.5
138
Agentic AI - Online Reputation Management
Not enough data
5.2
11
Not enough data
5.3
11
Not enough data
5.9
11
Not enough data
5.8
11
Not enough data
5.6
11
Not enough data
5.6
11
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Manychat
Manychat
Podium
Podium
Manychat and Podium are categorized as Conversational Marketing and SMS Marketing
Unique Categories
Manychat
Podium
Reviews
Reviewers' Company Size
Manychat
Manychat
Small-Business(50 or fewer emp.)
89.3%
Mid-Market(51-1000 emp.)
9.3%
Enterprise(> 1000 emp.)
1.4%
Podium
Podium
Small-Business(50 or fewer emp.)
60.3%
Mid-Market(51-1000 emp.)
34.8%
Enterprise(> 1000 emp.)
4.9%
Reviewers' Industry
Manychat
Manychat
Marketing and Advertising
36.2%
Real Estate
5.7%
Health, Wellness and Fitness
5.0%
Retail
3.5%
Information Technology and Services
3.5%
Other
46.1%
Podium
Podium
Automotive
19.9%
Retail
13.8%
Consumer Services
9.1%
Construction
7.9%
Furniture
6.2%
Other
43.0%
Alternatives
Manychat
Manychat Alternatives
HighLevel
HighLevel
Add HighLevel
HubSpot Marketing Hub
HubSpot Marketing Hub
Add HubSpot Marketing Hub
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
Intuit Mailchimp All-in-One Marketing Platform
Intuit Mailchimp All-in-One Marketing Platform
Add Intuit Mailchimp All-in-One Marketing Platform
Podium
Podium Alternatives
Birdeye
Birdeye
Add Birdeye
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Plivo
Plivo
Add Plivo
Swell
Swell
Add Swell
Discussions
Manychat
Manychat Discussions
When will it be possible to connect the bot to Telegram or deploy it on the website?
1 Comment
Denis M.
DM
Inside the flow itself, create a button for transferring people to Telegram (group, channel, etc.).Read more
Is there a possibility that ManyChat will be banned by FB using their (FB) own chatbot?
1 Comment
Official Response from Manychat
Hi Eric, ManyChat itself can't get your FB page or Messenger banned but if you don't follow Facebook's rules, then you could get in trouble.Read more
Chat blasts
1 Comment
Will Q.
WQ
ManyChat is designed for Facebook Pages to send messages through Messenger and you must follow the 24 hr rule. For groups, you can create a page and a bot...Read more
See all discussions
Podium
Podium Discussions
How can I make people interact with the chat feature better?
3 Comments
Jeff J.
JJ
Let them know about how easy it is to connect to the company they are using. It's a direct connection between the customer and service techs.Read more
How can online reviews help my business?
2 Comments
VL
In a day and age of online reviews, the majority of the people nowadays are choosing their services/companies based on their online popularity/reviews. Read more
How do I edit my templates ( If this is not a permissions issues )
2 Comments
Jeffrey P.
JP
If it is not a permissions issue then to be honest I am not sure. You can create new templates. When I login to Podium on a computer it tells me that you...Read more
See all discussions
Ask Manychat a QuestionContact Manychat
Ask Podium a QuestionContact Podium

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Manychat
Manychat
Podium
Podium
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