Compare Manychat and Omnisend
Featured Products
At a Glance
Market Segments
Small-Business (88.9% of reviews)
Small-Business (92.3% of reviews)
Entry-Level Pricing
Free Trial Per Month
$0.00 Per Month
Manychat
Star Rating
(162)4.5 out of 5
Market Segments
Small-Business (88.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 2 pricing plans
Omnisend
Star Rating
(1,183)4.6 out of 5
Market Segments
Small-Business (92.3% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 3 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Omnisend excels in user experience, with many praising its intuitive templates that simplify email design. Users appreciate the straightforward setup process and highlight the helpfulness of the customer support team, making it a strong choice for those seeking ease of use.
- Users say Manychat shines in automating conversations across multiple social platforms like Instagram and Facebook Messenger. Reviewers commend its AI-driven features that streamline complex tasks, allowing businesses to engage clients effectively while saving time.
- According to verified reviews, Omnisend has a significantly higher overall satisfaction score compared to Manychat, indicating that users feel more positively about their experience with Omnisend. This is reflected in the higher volume of recent reviews, suggesting a more robust and reliable user base.
- Reviewers mention that Manychat offers a user-friendly interface for chatbot marketing, with numerous pre-made templates tailored for various industries. This flexibility allows users to create effective marketing funnels without needing extensive technical skills.
- Users highlight that Omnisend's customer support is consistently quick and effective, which is a crucial factor for businesses that rely on timely assistance. This level of support contributes to a more positive overall experience compared to Manychat, where users have noted some limitations in support quality.
- G2 reviewers indicate that while Manychat has strong automation capabilities, Omnisend's comprehensive email marketing features, such as automated responses and email deliverability management, provide a more rounded solution for businesses focused on email marketing.
Pricing
Entry-Level Pricing
Manychat
Free
Free Trial
Per Month
Our free plan includes:
- Unlimited custom flows
- Up to 1,000 contacts
- 10 customer Tags
Omnisend
Free
$0.00
Per Month
Best for starting businesses or for exploring Omnisend
- Email campaigns up to 500 /month
- Up to 60 international SMS & 500 Web Push
- Professional Looking Email Templates
Free Trial
Manychat
Free Trial is available
Omnisend
Free Trial is available
Ratings
Meets Requirements
9.0
112
8.9
930
Ease of Use
8.8
116
9.1
933
Ease of Setup
8.8
78
9.0
558
Ease of Admin
9.1
64
9.2
433
Quality of Support
8.3
103
9.1
850
Has the product been a good partner in doing business?
8.9
62
9.2
420
Product Direction (% positive)
9.1
105
9.1
906
Features by Category
Email Marketing
8.5
33
|
Verified
9.0
704
|
Verified
8.8
32
|
Verified
9.2
674
|
Verified
8.9
14
8.9
665
|
Verified
8.8
30
|
Verified
9.1
631
Online Marketing
8.0
36
|
Verified
8.6
575
|
Verified
8.6
38
|
Verified
8.6
556
|
Verified
8.3
28
|
Verified
8.6
477
|
Verified
9.1
41
|
Verified
8.8
608
|
Verified
8.7
15
8.5
460
Lead Management
9.1
41
|
Verified
8.6
483
|
Verified
8.6
16
8.6
494
|
Verified
9.1
37
|
Verified
8.7
574
|
Verified
8.8
33
|
Verified
8.3
337
9.2
36
|
Verified
8.6
457
|
Verified
8.6
33
|
Verified
8.7
518
|
Verified
9.1
36
|
Verified
8.5
471
|
Verified
8.7
34
|
Verified
8.3
351
|
Verified
Campaign Management
8.4
15
8.7
477
|
Verified
8.9
34
|
Verified
8.2
352
8.8
31
|
Verified
8.2
376
|
Verified
8.1
13
8.2
358
Social
8.7
14
7.9
354
9.0
14
8.2
423
|
Verified
9.3
14
8.2
400
|
Verified
9.3
42
|
Verified
8.1
382
|
Verified
9.5
38
|
Verified
8.0
370
|
Verified
Reporting & Analytics
8.7
39
|
Verified
8.9
625
|
Verified
8.0
16
8.6
546
|
Verified
8.3
34
|
Verified
8.6
505
|
Verified
8.3
32
|
Verified
8.7
516
|
Verified
8.8
12
7.8
273
Platform
9.2
10
8.5
422
|
Verified
9.0
14
8.9
401
|
Verified
8.8
34
|
Verified
8.9
293
|
Verified
8.9
11
8.5
331
|
Verified
8.5
24
|
Verified
8.1
297
|
Verified
9.1
31
|
Verified
9.1
407
|
Verified
9.1
27
|
Verified
8.7
316
|
Verified
Agentic AI - Marketing Automation
Not enough data
7.4
116
Not enough data
7.5
114
Not enough data
7.5
115
Not enough data
7.4
115
Not enough data
7.5
115
Not enough data
7.5
115
Integration
9.0
31
|
Verified
8.7
390
|
Verified
8.9
30
|
Verified
8.6
367
|
Verified
8.9
27
|
Verified
8.4
334
|
Verified
User Provisioning and Governance ToolsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
User on/off Boarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.5
97
Not enough data
8.5
95
Not enough data
8.6
87
Not enough data
8.9
93
Not enough data
8.2
74
Not enough data
8.4
80
Integrations
Not enough data
8.1
72
Not enough data
8.1
71
Not enough data
8.0
70
Not enough data
8.0
76
Platform
Not enough data
8.7
73
Not enough data
8.4
65
Not enough data
8.3
61
Not enough data
8.4
68
Not enough data
8.4
71
Not enough data
8.7
78
Not enough data
8.6
69
Not enough data
9.0
83
Messenger
9.0
57
|
Verified
Not enough data
7.8
55
|
Verified
Not enough data
8.7
63
|
Verified
Not enough data
8.9
55
|
Verified
Not enough data
Channels
9.2
63
|
Verified
Not enough data
8.8
52
|
Verified
Not enough data
7.3
35
|
Verified
Not enough data
7.1
14
Not enough data
7.4
28
|
Verified
Not enough data
Customers
8.6
54
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
7.9
56
|
Verified
Not enough data
9.2
55
|
Verified
Not enough data
8.7
59
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
9.2
100
Not enough data
9.3
97
Not enough data
9.3
91
Not enough data
9.2
94
Not enough data
9.1
90
Analytics
Not enough data
9.4
99
Not enough data
9.3
99
Optimization
Not enough data
9.0
78
Not enough data
9.0
94
Not enough data
9.1
87
Not enough data
9.2
95
Agentic AI - Push Notification
Not enough data
7.5
21
Not enough data
7.3
21
Not enough data
7.7
21
Templates
Not enough data
8.4
409
|
Verified
Not enough data
7.4
291
|
Verified
Not enough data
8.1
289
Not enough data
8.5
226
Edit
Not enough data
8.4
387
|
Verified
Not enough data
8.7
398
|
Verified
Not enough data
8.3
319
|
Verified
Logistics
Not enough data
8.7
390
|
Verified
Not enough data
8.0
321
|
Verified
Not enough data
8.6
363
|
Verified
Not enough data
8.5
211
Generative AI
Not enough data
7.7
107
Not enough data
7.6
106
Agentic AI - Email Template Builder
Not enough data
6.9
72
Not enough data
7.0
71
Text Messaging
8.9
12
|
Verified
8.9
119
|
Verified
9.1
9
|
Verified
7.6
96
|
Verified
9.5
11
|
Verified
8.7
107
|
Verified
10.0
13
|
Verified
8.3
97
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.6
95
Not enough data
8.5
89
Feature Not Available
8.4
83
SMS Platform
8.9
11
|
Verified
8.6
121
|
Verified
9.9
13
|
Verified
9.0
127
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.2
76
|
Verified
Not enough data
8.5
74
|
Verified
Agentic AI - SMS Marketing
Not enough data
7.7
33
Not enough data
7.9
33
Not enough data
7.8
33
Not enough data
7.8
34
Not enough data
7.6
34
Not enough data
7.8
33
Design and Customization
Not enough data
8.3
57
Not enough data
8.3
56
Not enough data
8.8
55
Not enough data
8.8
54
Campaigns
Not enough data
8.6
53
Not enough data
8.4
53
Not enough data
8.3
54
Not enough data
8.5
53
Integrations
Not enough data
8.0
53
Not enough data
7.5
53
Not enough data
9.0
56
Not enough data
7.5
54
Generative AI
Not enough data
7.5
52
Agentic AI - Vulnerability Scanner
Not enough data
7.3
51
Not enough data
7.2
50
Page Customization
Not enough data
9.2
24
Not enough data
8.8
25
Not enough data
8.7
23
Not enough data
8.7
23
Page Optimization
Not enough data
8.7
23
Not enough data
9.2
23
Not enough data
9.1
23
Not enough data
8.1
23
Integrations
Not enough data
9.5
24
Not enough data
9.3
25
Not enough data
9.0
23
Generative AI
Not enough data
8.0
23
Agentic AI - Landing Page Builders
Not enough data
8.0
23
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
6.9
40
Not enough data
7.0
40
Not enough data
7.3
40
Not enough data
6.9
40
Not enough data
7.1
40
Not enough data
7.1
39
Categories
Categories
Shared Categories
Manychat and Omnisend are categorized as Marketing Automation and SMS Marketing
Unique Categories
Manychat is categorized as Conversational Marketing, Social Commerce Platforms, and User Provisioning and Governance Tools
Omnisend is categorized as Email Template Builder, Personalization, Push Notification, Transactional Email, Landing Page Builders, and Pop-Up Builder
Reviews
Reviewers' Company Size
Manychat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Omnisend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.9%
Real Estate
5.5%
Health, Wellness and Fitness
4.8%
Education Management
3.4%
Information Technology and Services
3.4%
Other
46.9%
Retail
22.1%
Apparel & Fashion
16.5%
Consumer Goods
8.0%
Marketing and Advertising
6.3%
Health, Wellness and Fitness
5.6%
Other
41.5%
Alternatives
Discussions
What is ManyChat?
1 Comment
RC
It's a web based application used for creating chatbots for facebook, Instagram & whatsapp. It's a great tool to improve your online sales.
I have been...Read more
What's your current struggle in using Many chat to grow an audience for your Business.
1 Comment
BA
it's my first time to use many chat botRead more
Is it possible to send voice messages? Or is it even considerable from your side in the future?
1 Comment
BA
Yes I believe that would be another better idea...Read more
Omnichannel marketing
3 Comments
L
Omnichannel marketing is using digital and/or traditional marketing channels to send a relevant message to customers. Omnichannel is the idea of using all of...Read more
Is Omnisend better than Mailchimp?
2 Comments
L
Hi. Thanks for your question!
We have a lot of success stories of brands migrated from Mailchimp to Omnisend. You can check Omnisend reviews here on G2 and...Read more
Is there a way -like Drip tracking pixel- to track my Squarespace website activity in OMNISEND?
2 Comments
L
Hi! Thanks for the question. Yes, you can track and see what your visitors are doing in your store in real-time with our website visitor tracking features....Read more
