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Compare Manychat and Omnisend 
Featured Products
At a Glance
Market Segments
Small-Business (89.3% of reviews)
Small-Business (92.4% of reviews)
Entry-Level Pricing
Free Trial Per Month
$0.00 Per Month
Manychat
Star Rating
(157)4.5 out of 5
Market Segments
Small-Business (89.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 2 pricing plansOmnisend
Star Rating
(1,152)4.6 out of 5
Market Segments
Small-Business (92.4% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Omnisend excels in user experience, with many praising its intuitive templates that simplify email design. Users appreciate the straightforward setup process and highlight the helpfulness of the customer support team, making it a strong choice for those seeking ease of use.
- Users say Manychat shines in automating conversations across multiple social platforms like Instagram and Facebook Messenger. Reviewers commend its AI-driven features that streamline complex tasks, allowing businesses to engage clients effectively while saving time.
- According to verified reviews, Omnisend has a significantly higher overall satisfaction score compared to Manychat, indicating that users feel more positively about their experience with Omnisend. This is reflected in the higher volume of recent reviews, suggesting a more robust and reliable user base.
- Reviewers mention that Manychat offers a user-friendly interface for chatbot marketing, with numerous pre-made templates tailored for various industries. This flexibility allows users to create effective marketing funnels without needing extensive technical skills.
- Users highlight that Omnisend's customer support is consistently quick and effective, which is a crucial factor for businesses that rely on timely assistance. This level of support contributes to a more positive overall experience compared to Manychat, where users have noted some limitations in support quality.
- G2 reviewers indicate that while Manychat has strong automation capabilities, Omnisend's comprehensive email marketing features, such as automated responses and email deliverability management, provide a more rounded solution for businesses focused on email marketing.
Pricing
Entry-Level Pricing
Manychat
Free
Free Trial
Per Month
Our free plan includes:
- Unlimited custom flows
- Up to 1,000 contacts
- 10 customer Tags
Omnisend
Free
$0.00
Per Month
Best for starting businesses or for exploring Omnisend
- Email campaigns up to 500 /month
- Up to 60 international SMS & 500 Web Push
- Professional Looking Email Templates
Free Trial
Manychat
Free Trial is available
Omnisend
Free Trial is available
Ratings
Meets Requirements
9.0
109
8.9
908
Ease of Use
8.8
112
9.1
912
Ease of Setup
8.9
74
9.0
536
Ease of Admin
9.1
64
9.2
425
Quality of Support
8.3
100
9.1
829
Has the product been a good partner in doing business?
8.9
62
9.2
412
Product Direction (% positive)
9.1
102
9.1
885
Features by Category
Email Marketing
8.5
33
|
Verified
9.0
691
|
Verified
8.8
32
|
Verified
9.2
665
|
Verified
8.9
14
8.9
658
|
Verified
8.8
30
|
Verified
9.1
619
Online Marketing
8.0
36
|
Verified
8.5
565
|
Verified
8.6
38
|
Verified
8.6
552
|
Verified
8.3
28
|
Verified
8.6
472
|
Verified
9.1
41
|
Verified
8.8
604
|
Verified
8.7
15
8.5
458
Lead Management
9.1
40
|
Verified
8.6
480
|
Verified
8.6
16
8.6
493
|
Verified
9.1
37
|
Verified
8.7
566
|
Verified
8.8
33
|
Verified
8.3
336
9.1
35
|
Verified
8.6
455
|
Verified
8.6
33
|
Verified
8.6
514
|
Verified
9.1
36
|
Verified
8.6
467
|
Verified
8.7
33
|
Verified
8.3
350
|
Verified
Campaign Management
8.4
15
8.7
476
|
Verified
8.8
33
|
Verified
8.2
350
8.8
31
|
Verified
8.2
375
|
Verified
8.1
13
8.2
356
Social
8.7
14
7.9
353
9.0
14
8.2
422
|
Verified
9.4
13
8.2
399
|
Verified
9.3
39
|
Verified
8.1
381
|
Verified
9.5
38
|
Verified
8.0
369
|
Verified
Reporting & Analytics
8.7
39
|
Verified
8.9
619
|
Verified
8.0
16
8.6
543
|
Verified
8.3
34
|
Verified
8.6
502
|
Verified
8.3
32
|
Verified
8.7
513
|
Verified
8.8
12
7.8
271
Platform
9.2
10
8.6
415
|
Verified
9.0
13
8.9
397
|
Verified
8.8
34
|
Verified
8.9
288
|
Verified
8.9
11
8.5
328
|
Verified
8.5
24
|
Verified
8.1
296
|
Verified
9.2
30
|
Verified
9.1
401
|
Verified
9.1
27
|
Verified
8.7
315
|
Verified
Agentic AI - Marketing Automation
Not enough data
7.5
116
Not enough data
7.5
113
Not enough data
7.6
114
Not enough data
7.4
114
Not enough data
7.5
114
Not enough data
7.5
114
Integration
9.0
31
|
Verified
8.7
387
|
Verified
8.9
30
|
Verified
8.6
364
|
Verified
8.9
27
|
Verified
8.4
333
|
Verified
User Provisioning and Governance ToolsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
User on/off Boarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.4
93
Not enough data
8.4
92
Not enough data
8.6
86
Not enough data
8.9
90
Not enough data
8.2
73
Not enough data
8.4
79
Integrations
Not enough data
8.1
71
Not enough data
8.1
70
Not enough data
7.9
69
Not enough data
8.0
74
Platform
Not enough data
8.7
72
Not enough data
8.4
64
Not enough data
8.3
60
Not enough data
8.4
67
Not enough data
8.4
70
Not enough data
8.7
77
Not enough data
8.5
68
Not enough data
8.9
81
Messenger
9.0
57
|
Verified
Not enough data
7.8
54
|
Verified
Not enough data
8.7
62
|
Verified
Not enough data
8.9
55
|
Verified
Not enough data
Channels
9.2
63
|
Verified
Not enough data
8.8
52
|
Verified
Not enough data
7.3
34
|
Verified
Not enough data
7.1
14
Not enough data
7.4
28
|
Verified
Not enough data
Customers
8.6
54
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
7.9
56
|
Verified
Not enough data
9.2
55
|
Verified
Not enough data
8.7
59
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
9.2
99
Not enough data
9.3
96
Not enough data
9.3
90
Not enough data
9.2
93
Not enough data
9.1
89
Analytics
Not enough data
9.4
98
Not enough data
9.3
98
Optimization
Not enough data
9.0
77
Not enough data
9.0
93
Not enough data
9.1
86
Not enough data
9.2
94
Agentic AI - Push Notification
Not enough data
7.7
20
Not enough data
7.4
20
Not enough data
7.8
20
Templates
Not enough data
8.4
407
|
Verified
Not enough data
7.4
290
|
Verified
Not enough data
8.1
288
Not enough data
8.5
224
Edit
Not enough data
8.4
384
|
Verified
Not enough data
8.7
395
|
Verified
Not enough data
8.3
316
|
Verified
Logistics
Not enough data
8.7
389
|
Verified
Not enough data
8.0
320
|
Verified
Not enough data
8.6
360
|
Verified
Not enough data
8.5
210
Generative AI
Not enough data
7.7
106
Not enough data
7.7
105
Agentic AI - Email Template Builder
Not enough data
6.9
71
Not enough data
7.0
70
Text Messaging
8.8
11
|
Verified
8.9
117
|
Verified
9.1
9
|
Verified
7.7
95
|
Verified
9.5
11
|
Verified
8.7
107
|
Verified
10.0
13
|
Verified
8.3
97
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.6
95
Not enough data
8.4
88
Feature Not Available
8.4
81
SMS Platform
8.9
11
|
Verified
8.6
120
|
Verified
9.9
13
|
Verified
9.0
125
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.2
75
|
Verified
Not enough data
8.5
74
|
Verified
Agentic AI - SMS Marketing
Not enough data
7.7
33
Not enough data
7.9
33
Not enough data
7.8
33
Not enough data
7.7
33
Not enough data
7.5
33
Not enough data
7.8
33
Design and Customization
Not enough data
8.4
54
Not enough data
8.3
53
Not enough data
8.8
53
Not enough data
8.8
52
Campaigns
Not enough data
8.6
51
Not enough data
8.5
52
Not enough data
8.3
52
Not enough data
8.5
51
Integrations
Not enough data
7.9
52
Not enough data
7.4
52
Not enough data
9.0
53
Not enough data
7.5
53
Generative AI
Not enough data
7.6
51
Agentic AI - Vulnerability Scanner
Not enough data
7.3
50
Not enough data
7.2
49
Page Customization
Not enough data
9.2
23
Not enough data
9.0
24
Not enough data
8.9
22
Not enough data
8.7
22
Page Optimization
Not enough data
8.7
22
Not enough data
9.2
22
Not enough data
9.1
22
Not enough data
8.1
22
Integrations
Not enough data
9.6
23
Not enough data
9.4
24
Not enough data
9.0
22
Generative AI
Not enough data
8.1
22
Agentic AI - Landing Page Builders
Not enough data
8.1
22
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
6.9
39
Not enough data
7.1
39
Not enough data
7.4
39
Not enough data
6.9
39
Not enough data
7.1
39
Not enough data
7.1
38
Categories
Categories
Shared Categories
Manychat and Omnisend are categorized as Marketing Automation and SMS Marketing
Unique Categories
Manychat is categorized as Conversational Marketing, Social Commerce Platforms, and User Provisioning and Governance Tools
Omnisend is categorized as Email Template Builder, Personalization, Push Notification, Transactional Email, Landing Page Builders, and Pop-Up Builder
Reviews
Reviewers' Company Size
Manychat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Omnisend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
36.2%
Real Estate
5.7%
Health, Wellness and Fitness
5.0%
Retail
3.5%
Information Technology and Services
3.5%
Other
46.1%
Retail
22.3%
Apparel & Fashion
16.4%
Consumer Goods
8.0%
Marketing and Advertising
6.2%
Health, Wellness and Fitness
5.7%
Other
41.3%
Alternatives
Discussions
When will it be possible to connect the bot to Telegram or deploy it on the website?
1 Comment
DM
Inside the flow itself, create a button for transferring people to Telegram (group, channel, etc.).Read more
Is there a possibility that ManyChat will be banned by FB using their (FB) own chatbot?
1 Comment
Official Response from Manychat
Hi Eric,
ManyChat itself can't get your FB page or Messenger banned but if you don't follow Facebook's rules, then you could get in trouble.Read more
Chat blasts
1 Comment
WQ
ManyChat is designed for Facebook Pages to send messages through Messenger and you must follow the 24 hr rule. For groups, you can create a page and a bot...Read more
Is there a way -like Drip tracking pixel- to track my Squarespace website activity in OMNISEND?
2 Comments
NB
If the activity you are referring to is: campaign tracking, conversion tracking, website visitor tracking. Then let me tell you that all these tracking...Read more
Is Omnisend better than Mailchimp?
2 Comments
MS
Yes, it is SO much easier to use and integrate. It's a lot more user-friendly. Read more
Omnichannel marketing
2 Comments
NC
Omnichannel marketing is a strategy that businesses use to create a seamless and integrated experience for customers across multiple channels, both online...Read more
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