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Compare Manychat and Omnichat 
Featured Products
At a Glance
Market Segments
Small-Business (89.3% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
Free Trial Per Month
No pricing available
Manychat
Star Rating
(157)4.5 out of 5
Market Segments
Small-Business (89.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 2 pricing plansOmnichat
Star Rating
(26)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about OmnichatManychat vs Omnichat
When assessing the two solutions, reviewers found them equally easy to use, and both vendors make it equally easy to do business overall. However, Manychat is easier to set up and administer.
- Reviewers felt that Manychat meets the needs of their business better than Omnichat.
- When comparing quality of ongoing product support, reviewers felt that Omnichat is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Manychat over Omnichat.
Pricing
Entry-Level Pricing
Manychat
Free
Free Trial
Per Month
Our free plan includes:
- Unlimited custom flows
- Up to 1,000 contacts
- 10 customer Tags
Omnichat
No pricing availableFree Trial
Manychat
Free Trial is available
Omnichat
No trial information availableRatings
Meets Requirements
9.0
109
8.9
18
Ease of Use
8.8
112
8.8
20
Ease of Setup
8.9
74
8.3
13
Ease of Admin
9.1
64
8.8
11
Quality of Support
8.3
100
9.5
18
Has the product been a good partner in doing business?
8.9
62
8.9
11
Product Direction (% positive)
9.1
102
8.8
19
Features by Category
Email Marketing
8.5
33
|
Verified
Not enough data
8.8
32
|
Verified
Not enough data
8.9
14
Not enough data
8.8
30
|
Verified
Not enough data
Online Marketing
8.0
36
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.3
28
|
Verified
Not enough data
9.1
41
|
Verified
Not enough data
8.7
15
Not enough data
Lead Management
9.1
40
|
Verified
Not enough data
8.6
16
Not enough data
9.1
37
|
Verified
Not enough data
8.8
33
|
Verified
Not enough data
9.1
35
|
Verified
Not enough data
8.6
33
|
Verified
Not enough data
9.1
36
|
Verified
Not enough data
8.7
33
|
Verified
Not enough data
Campaign Management
8.4
15
Not enough data
8.8
33
|
Verified
Not enough data
8.8
31
|
Verified
Not enough data
8.1
13
Not enough data
Social
8.7
14
Not enough data
9.0
14
Not enough data
9.4
13
Not enough data
9.3
39
|
Verified
Not enough data
9.5
38
|
Verified
Not enough data
Reporting & Analytics
8.7
39
|
Verified
Not enough data
8.0
16
Not enough data
8.3
34
|
Verified
Not enough data
8.3
32
|
Verified
Not enough data
8.8
12
Not enough data
Platform
9.2
10
Not enough data
9.0
13
Not enough data
8.8
34
|
Verified
Not enough data
8.9
11
Not enough data
8.5
24
|
Verified
Not enough data
9.2
30
|
Verified
Not enough data
9.1
27
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
9.0
31
|
Verified
Not enough data
8.9
30
|
Verified
Not enough data
8.9
27
|
Verified
Not enough data
User Provisioning and Governance ToolsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
User on/off Boarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
9.0
57
|
Verified
7.0
14
7.8
54
|
Verified
6.3
14
8.7
62
|
Verified
8.9
14
8.9
55
|
Verified
8.1
14
Channels
9.2
63
|
Verified
8.1
8
8.8
52
|
Verified
7.9
7
7.3
34
|
Verified
7.9
7
7.1
14
7.6
7
7.4
28
|
Verified
7.4
7
Customers
8.6
54
|
Verified
7.4
7
8.5
53
|
Verified
7.6
7
7.9
56
|
Verified
7.9
7
9.2
55
|
Verified
7.6
7
8.7
59
|
Verified
8.8
7
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Multichannel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.9
6
Not enough data
6.7
6
Not enough data
6.7
6
Not enough data
7.5
6
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
8.8
11
|
Verified
Not enough data
9.1
9
|
Verified
Not enough data
9.5
11
|
Verified
Not enough data
10.0
13
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
SMS Platform
8.9
11
|
Verified
Not enough data
9.9
13
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
9.0
15
Not enough data
7.9
15
Not enough data
6.9
14
Design
Not enough data
8.5
11
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.1
9
Not enough data
7.6
9
Generative AI
Not enough data
7.6
9
Not enough data
7.2
9
Responses
Not enough data
7.8
9
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
8.1
8
Not enough data
7.1
7
Platform
Not enough data
9.2
8
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
8.1
9
Not enough data
6.9
8
Not enough data
8.0
9
Not enough data
8.5
8
Generative AI
Not enough data
6.7
11
Not enough data
6.7
10
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3(won by default)
5
Not enough data
7.3(won by default)
5
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
7.2(won by default)
6
Not enough data
7.5(won by default)
6
Not enough data
6.1(won by default)
6
Not enough data
7.3(won by default)
5
Analytics
Not enough data
7.4(won by default)
7
Not enough data
6.9(won by default)
7
Not enough data
8.8(won by default)
7
Generative AI
Not enough data
6.2
7
Not enough data
7.2
6
Not enough data
7.5
6
Communication
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
6.9
9
Not enough data
7.8
9
Not enough data
6.9
9
Internal Use
Not enough data
6.9
8
Not enough data
7.3
8
Not enough data
6.5
8
Not enough data
6.9
8
Not enough data
7.1
8
Not enough data
7.1
8
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Omnichannel Features
Not enough data
9.7
6
Not enough data
5.6
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
6.1
6
Categories
Categories
Shared Categories
Manychat and Omnichat are categorized as Conversational Marketing and Social Commerce Platforms
Unique Categories
Manychat is categorized as Marketing Automation, SMS Marketing, and User Provisioning and Governance Tools
Omnichat is categorized as Omnichannel Commerce, E-Commerce Personalization, Chatbots, Live Chat, and Customer Communications Management
Reviews
Reviewers' Company Size
Manychat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Omnichat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
36.2%
Real Estate
5.7%
Health, Wellness and Fitness
5.0%
Retail
3.5%
Information Technology and Services
3.5%
Other
46.1%
Retail
38.5%
Apparel & Fashion
15.4%
Primary/Secondary Education
3.8%
Non-Profit Organization Management
3.8%
Music
3.8%
Other
34.6%
Alternatives
Discussions
My broadcast delivery percentage keeps getting low, how do I maintain it to be at 100%?
1 Comment
BA
Agree if I'm in already then I might see the the performance.Read more
When will it be possible to connect the bot to Telegram or deploy it on the website?
1 Comment
DM
Inside the flow itself, create a button for transferring people to Telegram (group, channel, etc.).Read more
Is there a possibility that ManyChat will be banned by FB using their (FB) own chatbot?
1 Comment
Official Response from Manychat
Hi Eric,
ManyChat itself can't get your FB page or Messenger banned but if you don't follow Facebook's rules, then you could get in trouble.Read more
Omnichat has no discussions with answers
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