Compare Manychat and charles 
Featured Products
At a Glance
Market Segments
Small-Business (89.4% of reviews)
Small-Business (92.9% of reviews)
Entry-Level Pricing
Free Trial Per Month
Contact Us 1 Quote upon request 🙋♂️
Manychat
Star Rating
(159)4.5 out of 5
Market Segments
Small-Business (89.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 2 pricing planscharles
Star Rating
(33)4.8 out of 5
Market Segments
Small-Business (92.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Quote upon request 🙋♂️
Learn more about charlesManychat vs charles
When assessing the two solutions, reviewers found charles easier to use, set up, and administer. Reviewers also preferred doing business with charles overall.
- Reviewers felt that Manychat meets the needs of their business better than charles.
- When comparing quality of ongoing product support, reviewers felt that charles is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of charles over Manychat.
Pricing
Entry-Level Pricing
Manychat
Free
Free Trial
Per Month
Our free plan includes:
- Unlimited custom flows
- Up to 1,000 contacts
- 10 customer Tags
charles
WhatsApp marketing platform
Contact Us
1 Quote upon request 🙋♂️
Start with WhatsApp marketing to attract, engage and retain customers.
Want to join brands like ABOUT YOU, Jack Wolfskin and dermalogica already using WhatsApp for customer acquisition and loyalty? Our easy-to-use software enables businesses to drive retention and innovative customer experiences by complementing existing marketing channels with the reach and richness of WhatsApp.
We will provide you guidance on how your use case can work in WhatsApp and with charles.
- Marketing: Send out WhatsApp newsletters and campaigns to your audience.
- Sales: Sell your product or service customers in chat.
- Support: Engage with your customers directly where their friends are.
Free Trial
Manychat
Free Trial is available
charles
No trial information availableRatings
Meets Requirements
9.0
110
8.7
21
Ease of Use
8.8
114
9.2
21
Ease of Setup
8.9
76
9.0
12
Ease of Admin
9.1
64
9.4
9
Quality of Support
8.3
101
9.6
21
Has the product been a good partner in doing business?
8.9
62
9.8
9
Product Direction (% positive)
9.1
103
9.4
18
Features by Category
Email Marketing
8.5
33
|
Verified
Not enough data
8.8
32
|
Verified
Not enough data
8.9
14
Not enough data
8.8
30
|
Verified
Not enough data
Online Marketing
8.0
36
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.3
28
|
Verified
Not enough data
9.1
41
|
Verified
Not enough data
8.7
15
Not enough data
Lead Management
9.1
40
|
Verified
Not enough data
8.6
16
Not enough data
9.1
37
|
Verified
Not enough data
8.8
33
|
Verified
Not enough data
9.1
35
|
Verified
Not enough data
8.6
33
|
Verified
Not enough data
9.1
36
|
Verified
Not enough data
8.7
34
|
Verified
Not enough data
Campaign Management
8.4
15
Not enough data
8.8
33
|
Verified
Not enough data
8.8
31
|
Verified
Not enough data
8.1
13
Not enough data
Social
8.7
14
Not enough data
9.0
14
Not enough data
9.4
13
Not enough data
9.3
40
|
Verified
Not enough data
9.5
38
|
Verified
Not enough data
Reporting & Analytics
8.7
39
|
Verified
Not enough data
8.0
16
Not enough data
8.3
34
|
Verified
Not enough data
8.3
32
|
Verified
Not enough data
8.8
12
Not enough data
Platform
9.2
10
Not enough data
9.0
13
Not enough data
8.8
34
|
Verified
Not enough data
8.9
11
Not enough data
8.5
24
|
Verified
Not enough data
9.2
30
|
Verified
Not enough data
9.1
27
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
9.0
31
|
Verified
Not enough data
8.9
30
|
Verified
Not enough data
8.9
27
|
Verified
Not enough data
User Provisioning and Governance ToolsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
User on/off Boarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
9.0
57
|
Verified
9.4
8
7.8
55
|
Verified
7.2
9
8.7
63
|
Verified
9.8
11
8.9
55
|
Verified
7.8
10
Channels
9.2
63
|
Verified
9.3
9
8.8
52
|
Verified
9.6
12
7.3
34
|
Verified
Feature Not Available
7.1
14
Feature Not Available
7.4
28
|
Verified
9.0
7
Customers
8.6
54
|
Verified
8.7
9
8.5
53
|
Verified
9.3
9
7.9
56
|
Verified
8.0
10
9.2
55
|
Verified
9.3
10
8.7
59
|
Verified
9.3
12
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
Not enough data
Feature Not Available
Not enough data
8.8
8
Not enough data
9.5
7
Templates
Not enough data
8.0
5
Not enough data
9.2
6
Not enough data
8.9
6
Personalization
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.3
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
10.0
7
Multichannel
Not enough data
9.5
7
Not enough data
Feature Not Available
Not enough data
8.6
7
Administration
Not enough data
9.5
7
Not enough data
8.3
8
Not enough data
9.0
7
Not enough data
8.8
7
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
8.8
11
|
Verified
Not enough data
9.1
9
|
Verified
Not enough data
9.5
11
|
Verified
Not enough data
10.0
13
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
SMS Platform
8.9
11
|
Verified
Not enough data
9.9
13
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Omnichannel Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Manychat and charles are categorized as Conversational Marketing
Unique Categories
Manychat is categorized as Marketing Automation, SMS Marketing, Social Commerce Platforms, and User Provisioning and Governance Tools
Reviews
Reviewers' Company Size
Manychat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
charles
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
36.4%
Real Estate
5.6%
Health, Wellness and Fitness
4.9%
Education Management
3.5%
Information Technology and Services
3.5%
Other
46.2%
Cosmetics
21.4%
Furniture
14.3%
Food & Beverages
14.3%
Luxury Goods & Jewelry
10.7%
Health, Wellness and Fitness
10.7%
Other
28.6%
Alternatives
Discussions
My broadcast delivery percentage keeps getting low, how do I maintain it to be at 100%?
1 Comment
BA
Agree if I'm in already then I might see the the performance.Read more
When will it be possible to connect the bot to Telegram or deploy it on the website?
1 Comment
DM
Inside the flow itself, create a button for transferring people to Telegram (group, channel, etc.).Read more
Is there a possibility that ManyChat will be banned by FB using their (FB) own chatbot?
1 Comment
Official Response from Manychat
Hi Eric,
ManyChat itself can't get your FB page or Messenger banned but if you don't follow Facebook's rules, then you could get in trouble.Read more
What is Charles on Mac?
1 Comment
PH
Charles is a web based application, so you can use it with any OS you like. I'm using MacOS and Chrome. Read more
charles has no more discussions with answers
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