Reviews say MantisBT excels in bug reporting with a user report score of 8.6, highlighting its intuitive interface for submitting and tracking bugs, while Zoho BugTracker, with a score of 8.8, is praised for its seamless integration with other Zoho products, making it a favorite among users who rely on the Zoho ecosystem.
Users report that MantisBT's analytics feature scores 8.8, providing detailed insights into bug trends, whereas Zoho BugTracker's analytics, with a score of 8.3, is noted for being less comprehensive but still effective for basic tracking needs.
Reviewers mention that MantisBT has a strong bug history feature, scoring 8.6, which allows teams to easily reference past issues, while Zoho BugTracker matches this score but is often highlighted for its user-friendly interface that simplifies navigation through bug histories.
G2 users indicate that MantisBT's ease of use is rated at 7.9, with some finding the setup process slightly more complex compared to Zoho BugTracker, which boasts an ease of use score of 8.9, making it more accessible for teams new to bug tracking software.
Users on G2 report that MantisBT's quality of support is rated at 7.7, with some users expressing concerns about response times, while Zoho BugTracker shines with a support score of 8.4, with reviewers frequently mentioning prompt and helpful customer service.
Reviewers mention that MantisBT's product direction score is lower at 6.3, indicating some uncertainty about future updates, while Zoho BugTracker's score of 8.4 reflects a positive outlook on ongoing development and feature enhancements, reassuring users of its longevity and adaptability.
Pricing
Entry-Level Pricing
MantisBT
No pricing available
Zoho BugTracker
Premium
$8
/month /user if billed annually, plus tax as applicable
We use it to track any type of request made by both an internal and external client. It also helps me to version the system and know which package of...Read more
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