Compare Manhattan SCALE and ShipHero 
At a Glance
Market Segments
Mid-Market (53.8% of reviews)
Small-Business (84.2% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Month
Manhattan SCALE
Star Rating
(14)4.0 out of 5
Market Segments
Mid-Market (53.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Manhattan SCALEShipHero
Star Rating
(199)4.4 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ShipHero excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Manhattan SCALE. Users appreciate its ability to manage complex warehouse operations effectively, with one reviewer noting it has become indispensable for their business.
- According to verified reviews, ShipHero has a much larger volume of recent feedback, indicating a more active user base. With 17 recent reviews compared to none for Manhattan SCALE, potential buyers can feel more confident in the insights shared by current users of ShipHero.
- Users say that ShipHero offers a smoother onboarding experience, although some mention it can be challenging at first. In contrast, Manhattan SCALE users highlight its flexibility and robust capabilities, particularly in inventory control and order management, but may face configuration challenges during setup.
- Reviewers mention that ShipHero is particularly well-suited for small to mid-sized businesses, with features that scale effectively as companies grow. Meanwhile, Manhattan SCALE is noted for its strong performance in mid-market segments, appealing to larger enterprises with specific needs.
- Users highlight the quality of support from both products, with ShipHero receiving slightly higher ratings. However, Manhattan SCALE users have noted improvements in support over the years, emphasizing its unique capabilities and the value of its Microsoft Windows platform integration.
- According to recent feedback, both products offer strong inventory management features, but Manhattan SCALE stands out with its centralized inventory database and asset tracking capabilities. ShipHero, on the other hand, is praised for its ease of scalability and comprehensive inventory management for multiple clients.
Pricing
Entry-Level Pricing
Manhattan SCALE
No pricing availableShipHero
Standard Plan - Warehouse Management Software for Scaling Brands
Contact Us
Per Month
We give you the tools to quickly master your eCommerce operations with a cloud-based software solution trusted by eCommerce and retail brands of all shapes and sizes. Comprehensive features for Inventory, Orders, Pick Pack & Ship and Returns, designed and built for eCommerce brands.
- eCommerce Channel Syncing
- Inventory Location & Management
- Manage Multiple Warehouses
Free Trial
Manhattan SCALE
No trial information availableShipHero
No trial information availableRatings
Meets Requirements
8.8
11
8.4
164
Ease of Use
8.2
12
8.6
170
Ease of Setup
Not enough data
8.2
136
Ease of Admin
Not enough data
8.7
106
Quality of Support
8.3
11
8.6
164
Has the product been a good partner in doing business?
Not enough data
9.0
106
Product Direction (% positive)
8.1
12
8.9
158
Features by Category
Supply Chain Operations
Not enough data
8.5
88
Not enough data
7.7
76
Not enough data
8.6
90
Customer Management
Not enough data
8.1
84
Not enough data
8.2
86
Not enough data
7.5
82
Analytics
Not enough data
7.6
77
Not enough data
8.0
85
Not enough data
7.3
81
Labels
Not enough data
8.7
107
Not enough data
8.2
98
Not enough data
8.6
102
Order management
Not enough data
8.8
103
Not enough data
8.9
106
Not enough data
8.8
109
Not enough data
9.0
107
Carrier and rate management
Not enough data
8.4
87
Not enough data
8.4
91
Not enough data
8.4
84
Inventory management
Not enough data
7.9
97
Not enough data
7.8
82
Not enough data
8.0
81
Reports
Not enough data
8.5
100
Not enough data
8.4
101
Not enough data
8.0
91
Warehouse Definition
Not enough data
8.7
100
Not enough data
8.1
95
Not enough data
8.0
88
Logistics
Not enough data
7.6
78
Not enough data
8.2
98
Not enough data
9.0
100
Analytics
Not enough data
8.5
95
Not enough data
7.9
92
Not enough data
7.7
81
Inventory Management
Not enough data
8.0
91
Not enough data
8.0
92
Inventory Management Platform Features
9.2
6
|
Verified
8.9
99
8.8
7
|
Verified
8.4
95
8.6
6
|
Verified
8.5
98
8.6
6
|
Verified
7.9
96
8.6
6
|
Verified
8.5
97
9.2
6
|
Verified
8.3
88
7.8
6
|
Verified
7.3
87
8.1
6
|
Verified
8.8
98
8.0
5
|
Verified
7.4
85
7.8
6
|
Verified
8.4
92
Categories
Categories
Shared Categories
Manhattan SCALE and ShipHero are categorized as Warehouse Management and 3PL
Reviews
Reviewers' Company Size
Manhattan SCALE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Transportation/Trucking/Railroad
23.1%
Logistics and Supply Chain
23.1%
Veterinary
7.7%
Retail
7.7%
Internet
7.7%
Other
30.8%
Logistics and Supply Chain
19.9%
Warehousing
17.2%
Consumer Goods
12.4%
Retail
10.8%
Apparel & Fashion
9.7%
Other
30.1%
Alternatives
Discussions
Manhattan SCALE has no discussions with answers
Is ShipHero a 3pl?
2 Comments
AR
ShipHero has 2 lines of business, one is a 3PL and one is software for warehouses.Read more
How do you handling inventory In and Out efficiently
1 Comment
ND
Hello Umar,
Thank you for reaching out.
This is a big question! Many things. Feel free to email hello@shiphero.com and our team will...Read more
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