# Manhattan Active® Order Management vs Salesforce Order Management Comparison | | Manhattan Active® Order Management | Salesforce Order Management | |---|---|---| | **Star Rating** | 3.6 out of 5 | 4.2 out of 5 | | **Total Reviews** | 6 | 120 | | **Largest Market Segment** | Enterprise (66.7% of reviews) | Mid-Market (45.3% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Manhattan Active® Order Management Pros: - Accuracy (1 reviews) - Ease of Use (1 reviews) Cons: - Poor Customer Support (1 reviews) - Pricing Issues (1 reviews) ### Salesforce Order Management Pros: - Order Management (24 reviews) - Integrations (11 reviews) Cons: - Complexity (7 reviews) - Complex Implementation (6 reviews) --- ## Ratings Comparison | Rating | Manhattan Active® Order Management | Salesforce Order Management | |---|---|---| | **Meets Requirements** | Not enough data | 8.9 (60 reviews) | | **Ease of Use** | Not enough data | 8.2 (102 reviews) | | **Ease of Setup** | Not enough data | 7.8 (76 reviews) | | **Ease of Admin** | Not enough data | 7.8 (24 reviews) | | **Quality of Support** | Not enough data | 8.8 (59 reviews) | | **Has the product been a good partner in doing business?** | Not enough data | 8.3 (24 reviews) | | **Product Direction (% positive)** | Not enough data | 8.1 (62 reviews) | --- ## Pricing ### Manhattan Active® Order Management #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Salesforce Order Management #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Order Management | Product | Score | Reviews | |---|---|---| | **Manhattan Active® Order Management** | N/A | N/A | | **Salesforce Order Management** | 8.9/10 | 39 | #### Order Entry | Feature | Manhattan Active® Order Management | Salesforce Order Management | |---|---|---| | **Entry** | Not enough data | 8.6 (37 reviews) | | **Register** | Not enough data | 8.7 (36 reviews) | | **Notifications** | Not enough data | 8.6 (35 reviews) | #### Order Tracking | Feature | Manhattan Active® Order Management | Salesforce Order Management | |---|---|---| | **Shipping** | Not enough data | 9.1 (35 reviews) | | **Tracking** | Not enough data | 8.9 (36 reviews) | | **Backorder** | Not enough data | 8.3 (35 reviews) | #### Inventory Management | Feature | Manhattan Active® Order Management | Salesforce Order Management | |---|---|---| | **Stock Levels** | Not enough data | 9.2 (33 reviews) | | **Flow Of Goods** | Not enough data | 8.7 (34 reviews) | | **Reserving Goods** | Not enough data | 8.9 (33 reviews) | #### Customer Management | Feature | Manhattan Active® Order Management | Salesforce Order Management | |---|---|---| | **Order Status** | Not enough data | 9.2 (33 reviews) | | **Information Access** | Not enough data | 8.7 (35 reviews) | | **Email Notifications** | Not enough data | 9.4 (34 reviews) | #### Subscription Management | Feature | Manhattan Active® Order Management | Salesforce Order Management | |---|---|---| | **Payment Data** | Not enough data | 8.9 (34 reviews) | | **Payment Gateway** | Not enough data | 8.8 (31 reviews) | | **Billing** | Not enough data | 8.9 (32 reviews) | | **Automatic Payments** | Not enough data | 9.0 (32 reviews) | #### Agentic AI - Order Management | Feature | Manhattan Active® Order Management | Salesforce Order Management | |---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Manhattan Active® Order Management** | N/A | N/A | | **Salesforce Order Management** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Manhattan Active® Order Management | Salesforce Order Management | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Order Management Software](https://www.g2.com/categories/order-management) --- ## Reviewer Demographics ### By Company Size | Segment | Manhattan Active® Order Management | Salesforce Order Management | |---|---|---| | **Small-Business** | 16.7% | 21.4% | | **Mid-Market** | 16.7% | 45.3% | | **Enterprise** | 66.7% | 33.3% | ### By Industry #### Manhattan Active® Order Management - **Retail:** 50.0% - **Management Consulting:** 16.7% - **Information Technology and Services:** 16.7% - **Apparel & Fashion:** 16.7% #### Salesforce Order Management - **Information Technology and Services:** 12.9% - **Retail:** 10.3% - **Accounting:** 6.0% - **Computer Software:** 6.0% - **Automotive:** 5.2% - **Financial Services:** 5.2% - **Insurance:** 2.6% - **Health, Wellness and Fitness:** 2.6% - **Marketing and Advertising:** 2.6% - **Consumer Services:** 2.6% - **Other:** 44.0% --- ## Alternatives ### Alternatives to Manhattan Active® Order Management - [IBM Sterling Order Management](https://www.g2.com/products/ibm-sterling-order-management/reviews) — 4.4/5 stars (83 reviews) - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3825 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (332 reviews) - [Oracle Order Management Cloud](https://www.g2.com/products/oracle-order-management-cloud/reviews) — 3.3/5 stars (13 reviews) - [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (205 reviews) - [Comestri](https://www.g2.com/products/comestri/reviews) — 0.0/5 stars (0 reviews) - [Fluent Order Management](https://www.g2.com/products/fluent-order-management/reviews) — 4.9/5 stars (14 reviews) - [Sana Commerce Cloud](https://www.g2.com/products/sana-commerce-cloud/reviews) — 4.4/5 stars (124 reviews) ### Alternatives to Salesforce Order Management - [IBM Sterling Order Management](https://www.g2.com/products/ibm-sterling-order-management/reviews) — 4.4/5 stars (83 reviews) - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews) - [Oracle Order Management Cloud](https://www.g2.com/products/oracle-order-management-cloud/reviews) — 3.3/5 stars (13 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3825 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (332 reviews) - [Conexiom](https://www.g2.com/products/conexiom/reviews) — 4.6/5 stars (66 reviews) - [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (205 reviews) - [Sana Commerce Cloud](https://www.g2.com/products/sana-commerce-cloud/reviews) — 4.4/5 stars (124 reviews) - [Cin7 Omni](https://www.g2.com/products/cin7-omni/reviews) — 3.8/5 stars (119 reviews) --- ## Top Discussions ### Manhattan Active® Order Management No discussions available for this product. ### Salesforce Order Management No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/manhattan-active-order-management-vs-salesforce-order-management)