Compare Mandrill vs Twilio SendGrid Email API

See this
comparison of Mandrill vs. Twilio SendGrid Email API
based on data from user reviews. Mandrill rates 4.1/5 stars with 74 reviews. Twilio SendGrid Email API rates 4.1/5 stars with 226 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free
FREE
12,000 emails per month
ESSENTIALS (40K, 100K Packages)
$14.95 to $29.95
per month
 
Upgrade to a paid account
As low as $0.10
per thousand
PRO (100K, 300K, 700K, 1.5M, 2.5M Packages)
$79.95 to $949.95
per month
 
Dedicated IPs
$29.95
per month
Premier Plan
Contact SendGrid
 
Free Trial Unavailable
Free Trial
Mandrill
Free
FREE12,000 emails per month
Upgrade to a paid account
As low as $0.10per thousand
Dedicated IPs
$29.95per month
Free Trial Unavailable
Twilio SendGrid Email API
ESSENTIALS (40K, 100K Packages)
$14.95 to $29.95 per month
PRO (100K, 300K, 700K, 1.5M, 2.5M Packages)
$79.95 to $949.95per month
Premier Plan
Contact SendGrid
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.0
8.5
Ease of Use
Ease of Use
8.4
8.3
Ease of Setup
Ease of Setup
8.5
8.3
Ease of Admin
Ease of Admin
8.4
8.4
Quality of Support
Quality of Support
7.6
7.8
Ease of Doing Business With
Ease of Doing Business With
8.7
8.2
Product Direction (% positive)
Product Direction (% positive)
6.2
7.2
Meets Requirements
Mandrill
9.0
Twilio SendGrid Email API
8.5
Ease of Use
Mandrill
8.4
Twilio SendGrid Email API
8.3
Ease of Setup
Mandrill
8.5
Twilio SendGrid Email API
8.3
Ease of Admin
Mandrill
8.4
Twilio SendGrid Email API
8.4
Quality of Support
Mandrill
7.6
Twilio SendGrid Email API
7.8
Ease of Doing Business With
Mandrill
8.7
Twilio SendGrid Email API
8.2
Product Direction (% positive)
Mandrill
6.2
Twilio SendGrid Email API
7.2

Features

Administration
Template Creation
Mandrill
7.8
Twilio SendGrid Email API
7.8
Preset Template Availability
Mandrill
6.9
Twilio SendGrid Email API
7.5
Custom Unsubscribe
Mandrill
8.0
Twilio SendGrid Email API
8.3
Email Segmentation
Mandrill
7.8
Twilio SendGrid Email API
8.1
Detailed Server Logs
Mandrill
7.9
Twilio SendGrid Email API
7.9
Notifications
Mandrill
7.6
Twilio SendGrid Email API
8.2
Integrations
Webhooks
Mandrill
8.5
Twilio SendGrid Email API
9.2
Event Tracking API
Mandrill
8.9
Twilio SendGrid Email API
8.9
Mail Send API
Mandrill
9.3
Twilio SendGrid Email API
9.4
Spam Filter Testing
Mandrill
7.9
Twilio SendGrid Email API
8.5
Platform
Custom Tracking Domain
Mandrill
8.7
Twilio SendGrid Email API
9.3
Multiple Domains
Mandrill
9.0
Twilio SendGrid Email API
8.9
Dedicated IP
Mandrill
8.8
Twilio SendGrid Email API
8.9
Documentation
Mandrill
8.6
Twilio SendGrid Email API
8.4
Sender Reputation Management
Mandrill
8.9
Twilio SendGrid Email API
8.4
Tracking & Reporting
Mandrill
8.6
Twilio SendGrid Email API
8.2
Enterprise Scalability
Mandrill
8.1
Twilio SendGrid Email API
8.7
Performance and Reliability
Mandrill
9.0
Twilio SendGrid Email API
8.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
58.3%
75.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
34.7%
21.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
6.9%
4.0%
Mandrill
Small-Business
58.3%
Mid-Market
34.7%
Enterprise
6.9%
Twilio SendGrid Email API
Small-Business
75.0%
Mid-Market
21.0%
Enterprise
4.0%

Reviewers' Industry

 
Internet
21.6%
Computer Software
14.2%
 
Information Technology and Services
20.3%
Information Technology and Services
12.4%
 
Marketing and Advertising
10.8%
Marketing and Advertising
11.1%
 
Computer Software
5.4%
Internet
11.1%
 
E-Learning
4.1%
Financial Services
4.0%
 
Other
37.8%
Other
47.1%
Mandrill
Internet
21.6%
Information Technology and Services
20.3%
Marketing and Advertising
10.8%
Computer Software
5.4%
E-Learning
4.1%
Other
37.8%
Twilio SendGrid Email API
Computer Software
14.2%
Information Technology and Services
12.4%
Marketing and Advertising
11.1%
Internet
11.1%
Financial Services
4.0%
Other
47.1%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Philip K.
Administrator in Maritime

Mandrill gets the job of transactional emails done easily and within a platform that is easy to use and monitor. The cost ($20/month) is also very reasonable and is included in my monthly Mailchimp payment.

Steve B.
User in E-Learning

We currently use SendGrid for our transactional emails as well as our marketing emails (they recently added the marketing piece). It is flawless for transactional emails. I really like that I can have templates and edit them directly on the SendGrid site...

Most Helpful Critical Review
Most Helpful Critical Review
Adam B.
User in Wholesale

The new integration of Mandrill as a feature of paid MailChimp accounts really cuts down on its usefulness as a standalone tool.

Cate C.
Administrator in Higher Education

The SendGrid interface was VERY difficult to use when trying to create custom email designs. I consider myself a relatively tech-savvy person, with enough knowledge to edit HTML, but this required full knowledge of HTML writing in order to create a good...

 
Mandrill
Most Helpful Favorable Review
Philip K.
Administrator in Maritime

Mandrill gets the job of transactional emails done easily and within a platform that is easy to use and monitor. The cost ($20/month) is also very reasonable and is included in my monthly Mailchimp payment.

Most Helpful Critical Review
Adam B.
User in Wholesale

The new integration of Mandrill as a feature of paid MailChimp accounts really cuts down on its usefulness as a standalone tool.

Twilio SendGrid Email API
Most Helpful Favorable Review
Steve B.
User in E-Learning

We currently use SendGrid for our transactional emails as well as our marketing emails (they recently added the marketing piece). It is flawless for transactional emails. I really like that I can have templates and edit them directly on the SendGrid site...

Most Helpful Critical Review
Cate C.
Administrator in Higher Education

The SendGrid interface was VERY difficult to use when trying to create custom email designs. I consider myself a relatively tech-savvy person, with enough knowledge to edit HTML, but this required full knowledge of HTML writing in order to create a good...

Screenshots

 
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Mandrill
Twilio SendGrid Email API

Videos

 No videos provided

SendGrid's Email API takes the hassle out of the business-critical need to communicate with your users.

Our developer-friendly integration tools in several languages, delivery and scale you can trust, and data to empower you, enables you to focus on your core business.

Watch this video to learn more about how our customer Bonusly relies on SendGrid's Email API, or visit our website to learn more.

Mandrill
No videos provided
Twilio SendGrid Email API

SendGrid's Email API takes the hassle out of the business-critical need to communicate with your users.

Our developer-friendly integration tools in several languages, delivery and scale you can trust, and data to empower you, enables you to focus on your core business.

Watch this video to learn more about how our customer Bonusly relies on SendGrid's Email API, or visit our website to learn more.

Downloads

Mandrill
No downloads provided
Ask Mandrill a QuestionContact MandrillAsk Twilio SendGrid Email API a QuestionContact Twilio SendGrid Email API