Compare Manager SE and Shop-Ware 
At a Glance
Market Segments
Small-Business (90.0% of reviews)
Small-Business (87.5% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Manager SE
Star Rating
(10)4.0 out of 5
Market Segments
Small-Business (90.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Manager SEShop-Ware
Star Rating
(41)4.9 out of 5
Market Segments
Small-Business (87.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Shop-WareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Manager SE excels in centralizing project information and tasks, making it easy for both advisors and technicians to navigate workflows and manage repair orders efficiently. Users appreciate its organized approach to handling payments and keeping operations running smoothly.
- Users say Shop-Ware stands out for its user-friendly interface and digital communication features, which eliminate paper waste. The ability to send digital texts and emails enhances customer transparency, making it easier for shops to keep clients informed and engaged.
- Reviewers mention that while Manager SE is easy to use, Shop-Ware takes the lead with its intuitive learning curve. Many users find Shop-Ware very easy to learn, which can significantly reduce onboarding time for new staff.
- According to verified reviews, Shop-Ware shines in customer support, with users highlighting the great tech support available. This level of assistance is crucial for auto shops that rely on timely help to resolve issues and maintain smooth operations.
- G2 reviewers note that Manager SE has a solid presence among small businesses, but Shop-Ware's higher ratings in areas like workflow control and customer communication indicate a more robust solution for shops looking to enhance their operational efficiency.
- Users report that while both products have their strengths, Shop-Ware's superior ratings in product direction and overall satisfaction suggest it may be a better long-term partner for businesses seeking growth and adaptability in their auto shop management solutions.
Pricing
Entry-Level Pricing
Manager SE
No pricing availableShop-Ware
No pricing availableFree Trial
Manager SE
No trial information availableShop-Ware
Free Trial is available
Ratings
Meets Requirements
8.3
7
9.4
30
Ease of Use
9.0
7
9.8
30
Ease of Setup
Not enough data
8.7
13
Ease of Admin
Not enough data
9.5
13
Quality of Support
8.1
7
9.8
30
Has the product been a good partner in doing business?
Not enough data
9.6
13
Product Direction (% positive)
6.7
7
10.0
28
Features by Category
Operations Management - Auto Shop Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Relationship Management - Auto Shop Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial Management - Auto Shop Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Manager SE and Shop-Ware are categorized as Auto Repair and Auto Shop Management
Unique Categories
Manager SE has no unique categories
Shop-Ware has no unique categories
Reviews
Reviewers' Company Size
Manager SE
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shop-Ware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
70.0%
Consulting
10.0%
Pharmaceuticals
10.0%
Information Technology and Services
10.0%
‐
Other
0.0%
Automotive
95.0%
Telecommunications
2.5%
Internet
2.5%
‐
‐
Other
0.0%
Discussions
Manager SE has no discussions with answers
Non-Standard Vins
2 Comments
Official Response from Shop-Ware
Shop-Ware will decode the VIN for standard production vehicles built in 1982 or newer. If you need to add a car without a standard VIN, first click on the...Read more
Automated Alerts
1 Comment
Official Response from Shop-Ware
No, shops always control when a customer receives an update from Shop-Ware by using the “Share” button. Why? Because when shops control information, they can...Read more
CRM Integrations
1 Comment
Official Response from Shop-Ware
Shop-Ware has integrations with these CRM providers:
MyShopManager
Service Intelligence
MechanicAdvisor
Kukui
MechanicNet
Autotext.me
Throttle CRMRead more
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