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At a Glance
Market Segments
Small-Business (53.3% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.90
ManageEngine Remote Access Plus
Star Rating
(31)4.5 out of 5
Market Segments
Small-Business (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ManageEngine Remote Access PlusTeamViewer
Star Rating
(3,704)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in multi-session handling with a score of 9.0, allowing for efficient management of multiple remote sessions simultaneously, while ManageEngine Remote Access Plus scores slightly lower at 8.9, which may impact users needing to juggle several connections.
- Reviewers mention that ManageEngine Remote Access Plus offers superior unattended access capabilities, scoring 9.1 compared to TeamViewer's 8.6, making it a better choice for users who require reliable access to devices without supervision.
- G2 users highlight TeamViewer's strong file sharing features, scoring 8.9, which are praised for their ease of use and reliability, while ManageEngine Remote Access Plus scores higher at 9.4, indicating a more robust file sharing experience.
- Users on G2 report that ManageEngine Remote Access Plus has a better quality of support with a score of 9.0, compared to TeamViewer's 8.6, suggesting that users may find more responsive and helpful customer service with ManageEngine.
- Reviewers mention that TeamViewer's session recording feature is rated at 8.6, which is beneficial for training and compliance, but ManageEngine Remote Access Plus offers a slightly better score of 8.7, indicating a more reliable recording experience.
- Users say that TeamViewer provides excellent real-time assistance with a score of 9.6, which is crucial for immediate support needs, while ManageEngine Remote Access Plus also scores well at 9.6, showing that both products are strong contenders in this area.
Pricing
Entry-Level Pricing
ManageEngine Remote Access Plus
No pricing availableTeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
ManageEngine Remote Access Plus
No trial information availableTeamViewer
Free Trial is available
Ratings
Meets Requirements
9.1
27
9.1
2,976
Ease of Use
9.0
28
9.1
3,119
Ease of Setup
9.2
24
9.1
922
Ease of Admin
9.0
24
8.9
677
Quality of Support
9.0
26
8.7
2,554
Has the product been a good partner in doing business?
9.0
23
8.6
634
Product Direction (% positive)
9.6
29
8.7
2,870
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
50
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
Not enough data
9.2
49
Not enough data
9.2
49
Not enough data
9.0
50
Not enough data
9.1
50
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
7.9
7
Service Management
Not enough data
9.4
50
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Presenter Tools
Not enough data
8.9
862
Not enough data
8.5
785
Not enough data
9.2
934
|
Verified
Not enough data
8.8
833
|
Verified
Conferencing Options
Not enough data
8.7
797
|
Verified
Not enough data
8.7
808
|
Verified
Not enough data
8.7
791
|
Verified
Application Tools
Not enough data
8.8
869
|
Verified
Not enough data
8.9
824
|
Verified
Not enough data
8.7
806
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.9
37
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Monitoring - Network Monitoring
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Management
Not enough data
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Analytics - Network Monitoring
Not enough data
8.6
7
Not enough data
8.6
7
Security - Network Monitoring
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Network Performance - Network Monitoring
Not enough data
8.6
7
Not enough data
9.3
7
AI Automation - Network Monitoring
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Network Monitoring
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Asset Inventory
Not enough data
8.4
26
Not enough data
8.5
26
Not enough data
8.5
25
Not enough data
7.6
24
Not enough data
8.4
26
Generative AI
Not enough data
7.9
19
Not enough data
8.1
19
Agentic AI - IT Asset Management
Not enough data
8.0
14
Not enough data
8.0
14
Not enough data
8.5
14
Not enough data
7.7
14
Not enough data
8.0
14
Not enough data
8.1
14
Not enough data
8.0
14
Management
Not enough data
9.1
25
Not enough data
8.7
25
Not enough data
8.3
20
Not enough data
7.7
22
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.1
16
9.2
544
9.1
16
9.1
537
8.8
14
8.9
488
9.1
15
9.0
514
9.0
15
8.9
498
9.1
16
9.0
506
Maintenance
9.3
16
9.0
502
8.7
13
8.9
468
Communication
8.9
16
9.0
499
8.2
12
8.6
444
8.3
11
8.7
447
8.5
11
8.8
469
Security
9.1
13
9.0
461
9.1
13
9.0
466
Device Support
8.3
12
8.9
493
8.8
13
9.1
502
8.6
14
9.1
500
Performance
8.7
14
9.0
473
Administration
Not enough data
9.3
21
Not enough data
9.3
20
Not enough data
9.4
21
Security
Not enough data
9.3
20
Not enough data
8.9
19
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.8
28
Operating System
Not enough data
9.6
30
Not enough data
9.1
28
Not enough data
8.9
30
Management
Not enough data
8.8
29
Not enough data
8.6
29
Not enough data
9.0
27
Not enough data
8.6
27
Not enough data
8.9
29
Security
Not enough data
8.7
28
Not enough data
9.0
30
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
18
8.8
1393
8.8
17
8.7
1304
9.1
17
8.6
1299
8.7
18
8.6
1281
8.7
15
8.7
1318
9.1
17
8.7
1391
9.3
17
8.9
1458
Platform
8.9
16
8.9
1406
Feature Not Available
8.7
1365
Feature Not Available
8.7
1330
9.3
19
9.1
1492
Security
Feature Not Available
8.6
1192
9.0
19
8.8
1337
8.8
17
8.7
1281
Categories
Categories
Shared Categories
ManageEngine Remote Access Plus and TeamViewer are categorized as Remote Support and Remote Desktop
Unique Categories
ManageEngine Remote Access Plus has no unique categories
Reviews
Reviewers' Company Size
ManageEngine Remote Access Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.7%
Computer & Network Security
16.7%
Real Estate
6.7%
Computer Software
6.7%
Automotive
6.7%
Other
36.7%
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.8%
Alternatives
Discussions
ManageEngine Remote Access Plus has no discussions with answers
How would teanviewer connect without a fast internet?
9 Comments
PA
trueRead more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
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