# ManageEngine Endpoint Central vs SymphonyAI IT Service Management Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ManageEngine Endpoint Central excels in providing a comprehensive suite of features, including OS deployment, software deployment, and patch management. Users appreciate having a single tool that integrates multiple functionalities, which streamlines their IT management processes.
- **Users say** that SymphonyAI IT Service Management stands out for its **AI-powered automation** and intelligent ticket management. Reviewers highlight how the platform can automatically categorize incidents and route tickets effectively, making it a great choice for organizations looking to enhance their service request handling.
- **According to verified reviews** , ManageEngine Endpoint Central has a strong reputation for its **customer support** , with users noting the quick response times and professional expertise of the support team. This level of service can be crucial for organizations that require timely assistance.
- **Reviewers mention** that SymphonyAI IT Service Management is particularly user-friendly, with a **small and handy interface** that makes it easy to navigate. This aspect is especially beneficial for small to medium-sized organizations that may not have extensive IT resources.
- **G2 reviewers highlight** that while ManageEngine Endpoint Central has a slightly lower ease of use rating, it compensates with its extensive feature set. Users appreciate the pre-fitted modules that cover a wide range of IT management needs, which can be a significant advantage for larger organizations.
- **Users report** that both products have their strengths, but ManageEngine Endpoint Central's higher overall G2 Score indicates greater user satisfaction across a broader audience. This suggests that it may be a more reliable choice for organizations looking for a well-rounded IT management solution.



| | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,097 | 68 | 
| **Largest Market Segment** | Mid-Market (65.6% of reviews) | Enterprise (68.2% of reviews) | 
| **Entry Level Price** | Free | No pricing available | 

---
## Top Pros & Cons

### ManageEngine Endpoint Central

Pros:
- Ease of Use (472 reviews)
- Patch Management (407 reviews)

Cons:
- Missing Features (154 reviews)
- Feature Issues (119 reviews)

### SymphonyAI IT Service Management

Pros:
- Automation (2 reviews)
- Automation Efficiency (1 reviews)

Cons:
- Complex Configuration (1 reviews)
- Complexity (1 reviews)

---
## Ratings Comparison
| Rating | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
  | **Meets Requirements** | 8.8 (924 reviews) | 8.7 (45 reviews) | 
  | **Ease of Use** | 8.7 (964 reviews) | 9.1 (46 reviews) | 
  | **Ease of Setup** | 8.6 (880 reviews) | 8.7 (39 reviews) | 
  | **Ease of Admin** | 8.8 (850 reviews) | 8.6 (37 reviews) | 
  | **Quality of Support** | 8.4 (866 reviews) | 8.4 (45 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (814 reviews) | 8.7 (35 reviews) | 
  | **Product Direction (% positive)** | 9.3 (909 reviews) | 8.8 (39 reviews) | 

---
## Pricing

### ManageEngine Endpoint Central

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: Free upto 25 endpoints

Key Features:
- Onboarding and Enrollment 
- Device Provisioning
- Two Factor Authentication

[Browse all 5 editions](https://www.g2.com/products/manageengine-endpoint-central/pricing)

#### Free Trial

Yes

### SymphonyAI IT Service Management

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **SymphonyAI IT Service Management** | 8.3/10 | 27 |

#### Administration

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Change Management** | Not enough data | 8.6 (25 reviews) | 
| **Asset Management** | Not enough data | 8.3 (25 reviews) | 
| **Reports & Analytics** | Not enough data | 8.5 (26 reviews) | 

#### Service Desk

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Help Desk** | Not enough data | 9.1 (26 reviews) | 
| **Incident Reports** | Not enough data | 8.8 (25 reviews) | 
| **Process Workflow** | Not enough data | 8.3 (24 reviews) | 

#### Management

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Reporting** | Not enough data | 8.5 (26 reviews) | 
| **Administration Console** | Not enough data | 8.8 (25 reviews) | 
| **Access Management** | Not enough data | 8.2 (23 reviews) | 
| **Asset Management** | Not enough data | 8.1 (25 reviews) | 
| **Policy Dictation** | Not enough data | 7.3 (22 reviews) | 

#### Functionality

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Ticketing System** | Not enough data | 9.0 (26 reviews) | 
| **Performance Logging** | Not enough data | 7.8 (26 reviews) | 
| **Alerting** | Not enough data | 8.1 (25 reviews) | 
| **Automation** | Not enough data | 7.8 (24 reviews) | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | 8.1/10 | 355 |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### Scope

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Endpoint Inclusiveness** | 8.6 (283 reviews) | Not enough data | 
| **Multi-OS Support** | 8.6 (296 reviews) | Not enough data | 

#### Security

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Reporting and Alerts** | 8.7 (306 reviews) | Not enough data | 
| **Endpoint Protection** | 8.2 (289 reviews) | Not enough data | 
| **Remote Wiping** | 8.0 (259 reviews) | Not enough data | 

#### Management

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Device Enrollment** | 8.5 (282 reviews) | Not enough data | 
| **Device Configuration** | 8.6 (291 reviews) | Not enough data | 
| **Device Compliance** | 8.7 (284 reviews) | Not enough data | 
| **Usage Information** | 8.7 (278 reviews) | Not enough data | 
| **Data Separation** | 8.1 (248 reviews) | Not enough data | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (30 reviews) | Not enough data | 
| **Multi-step Planning** | 7.6 (24 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (25 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (21 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.2 (23 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (26 reviews) | Not enough data | 
| **Decision Making** | 7.5 (22 reviews) | Not enough data | 

### Endpoint Protection Platforms

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### Administration

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Compliance** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **Device Control** | Not enough data | Not enough data | 

#### Functionality

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **System Isolation** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Analysis

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Automated Remediation** | Not enough data | Not enough data | 
| **Incident Reports** | Not enough data | Not enough data | 
| **Behavioral Analysis** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **SymphonyAI IT Service Management** | 7.5/10 | 17 |

#### Asset Inventory

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 8.2 (17 reviews) | 
| **Software Asset Inventory** | Not enough data | 8.2 (16 reviews) | 
| **Cloud Asset Inventory** | Not enough data | 7.2 (15 reviews) | 
| **Mobile Asset Inventory** | Not enough data | 7.8 (15 reviews) | 
| **Asset Discovery** | Not enough data | 8.0 (17 reviews) | 

#### Generative AI

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.9 (12 reviews) | 
| **AI Text Generation** | Not enough data | 6.7 (12 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Management

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Central Dashboard** | Not enough data | 8.0 (17 reviews) | 
| **Asset Policy Management** | Not enough data | 7.2 (16 reviews) | 
| **Risk Management** | Not enough data | 7.0 (15 reviews) | 
| **Integrations** | Not enough data | 7.6 (15 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | 8.7/10 | 33 |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### ServiceNow Apps

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **ServiceNow Integration** | 8.4 (25 reviews) | Not enough data | 
| **Value** | 8.8 (27 reviews) | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Software Asset Management Tools

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **SymphonyAI IT Service Management** | 7.0/10 | 10 |

#### Functionality

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Software inventory and lifecycle management** | Not enough data | 8.2 (10 reviews) | 
| **License entitlement and usage management** | Not enough data | 7.2 (10 reviews) | 
| **Vendor management and compliance** | Not enough data | 7.4 (9 reviews) | 
| **Automated end user license provisioning** | Not enough data | 6.9 (9 reviews) | 
| **Approved app catalogue** | Not enough data | 6.5 (9 reviews) | 
| **Customized alerts** | Not enough data | 7.6 (9 reviews) | 

#### Agentic AI - Software Asset Management Tools

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Risk assessment

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Shadow IT detection** | Not enough data | 6.3 (9 reviews) | 
| **Software vulnerability assessment** | Not enough data | 6.3 (9 reviews) | 
| **Redundant software functionality identification** | Not enough data | 6.5 (9 reviews) | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### Generative AI

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | 7.2/10 | 314 |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### Generative AI

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **AI Text Summarization** | 7.2 (309 reviews) | Not enough data | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **SymphonyAI IT Service Management** | 8.4/10 | 24 |

#### Incident Management

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Automate Ticket Routing** | Not enough data | 8.5 (21 reviews) | 
| **Ticket Prioritization** | Not enough data | 8.6 (21 reviews) | 
| **Ticket Notifications** | Not enough data | 9.2 (21 reviews) | 
| **Knowledge Base** | Not enough data | 8.2 (20 reviews) | 
| **Knowledge Base/Ticket Integration** | Not enough data | 8.2 (20 reviews) | 

#### Reporting

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Dashboards** | Not enough data | 7.9 (21 reviews) | 
| **Time Tracking** | Not enough data | 8.5 (20 reviews) | 
| **Surveys** | Not enough data | 8.4 (18 reviews) | 

#### Access & Usability

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Mobile** | Not enough data | 7.8 (19 reviews) | 
| **Self Service** | Not enough data | 8.4 (21 reviews) | 
| **Active Directory** | Not enough data | 8.2 (18 reviews) | 
| **Multi-Channel Access** | Not enough data | 8.4 (18 reviews) | 

#### Agentic AI - Service Desk

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **SymphonyAI IT Service Management** | N/A | N/A |

#### System Control

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | 7.8/10 | 408 |
| **SymphonyAI IT Service Management** | 8.0/10 | 14 |

#### Analysis

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Threat Detection** | 7.5 (324 reviews) | 7.3 (8 reviews) | 

#### Platform

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Unified Communications Platform** | 7.7 (311 reviews) | 8.8 (10 reviews) | 
| **Remote Access** | 8.8 (380 reviews) | 8.2 (10 reviews) | 
| **ITIL Policy Compliance** | 8.2 (325 reviews) | 8.8 (10 reviews) | 
| **Asset Tracking** | 8.6 (370 reviews) | 7.9 (13 reviews) | 
| **IT Knowledge Management** | 8.1 (333 reviews) | 8.5 (13 reviews) | 

#### Security

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Endpoint Protection** | 8.1 (333 reviews) | 8.1 (9 reviews) | 
| **Patch Management** | 9.0 (394 reviews) | 6.7 (10 reviews) | 
| **Disaster Recovery** | 7.2 (300 reviews) | 6.7 (9 reviews) | 
| **Service Management** | 8.2 (336 reviews) | 8.7 (13 reviews) | 
| **Workflow Management** | 7.8 (309 reviews) | 8.2 (12 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Autonomous Task Execution** | 6.5 (10 reviews) | Not enough data | 
| **Multi-step Planning** | 6.8 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (10 reviews) | Not enough data | 
| **Adaptive Learning** | 7.8 (9 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.7 (9 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (10 reviews) | Not enough data | 
| **Decision Making** | 7.8 (9 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management)

**Unique to ManageEngine Endpoint Central (6):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms), [Patch Management Software](https://www.g2.com/categories/patch-management), [Antivirus Software](https://www.g2.com/categories/antivirus), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)

**Unique to SymphonyAI IT Service Management (4):** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [Service Desk Software](https://www.g2.com/categories/service-desk), [Software Asset Management (SAM) Tools](https://www.g2.com/categories/software-asset-management-tools), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management)


---
## Reviewer Demographics

### By Company Size

| Segment | ManageEngine Endpoint Central | SymphonyAI IT Service Management | 
|---|---|---|
| **Small-Business** | 10.5% | 1.5% | 
| **Mid-Market** | 65.6% | 30.3% | 
| **Enterprise** | 23.9% | 68.2% | 

### By Industry

#### ManageEngine Endpoint Central

- **Information Technology and Services:** 15.0%
- **Financial Services:** 6.5%
- **Hospital & Health Care:** 4.6%
- **Banking:** 4.5%
- **Manufacturing:** 4.4%
- **Computer Software:** 3.6%
- **Computer & Network Security:** 3.4%
- **Government Administration:** 3.4%
- **Construction:** 2.5%
- **Insurance:** 2.0%
- **Other:** 50.0%

#### SymphonyAI IT Service Management

- **Information Technology and Services:** 30.3%
- **Automotive:** 12.1%
- **Computer Software:** 7.6%
- **Financial Services:** 6.1%
- **Manufacturing:** 4.5%
- **Airlines/Aviation:** 3.0%
- **Consulting:** 3.0%
- **Consumer Electronics:** 3.0%
- **Electrical/Electronic Manufacturing:** 3.0%
- **Health, Wellness and Fitness:** 3.0%
- **Other:** 24.2%

---
## Alternatives

### Alternatives to ManageEngine Endpoint Central

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1146 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3959 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (420 reviews)
- [Ivanti Endpoint Manager](https://www.g2.com/products/ivanti-endpoint-manager/reviews) — 4.2/5 stars (138 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (324 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (230 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (555 reviews)
- [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) — 4.5/5 stars (266 reviews)

### Alternatives to SymphonyAI IT Service Management

- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1866 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (977 reviews)
- [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) — 4.2/5 stars (249 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (778 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4306 reviews)
- [SysAid](https://www.g2.com/products/sysaid/reviews) — 4.5/5 stars (747 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1146 reviews)
- [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) — 4.3/5 stars (464 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12428 reviews)

---
## Top Discussions

### ManageEngine Endpoint Central

- Title: [What is Zoho ManageEngine Desktop Central?](https://www.g2.com/discussions/what-is-zoho-manageengine-desktop-central) — 3 comments
  > **Top comment:** "Manage Engine desktop central is the wonderful sistem for asset management, for patch management and for MDM .  "
- Title: [What is ManageEngine software?](https://www.g2.com/discussions/manageengine-desktop-central-what-is-manageengine-software) — 1 comment, 1 upvote
  > **Top comment:** "Manage Engine is a brand and managed by Zoho Corporation"
- Title: [What is ManageEngine desktop?](https://www.g2.com/discussions/what-is-manageengine-desktop) — 1 comment
  > **Top comment:** "ManageEngine Destop is an excellent way to manage updates and security on your devices. The generosity of allowing up to 25 devices free is a wonderful..."
- Title: [What is ManageEngine Desktop Central used for?](https://www.g2.com/discussions/what-is-manageengine-desktop-central-used-for) — 1 comment
  > **Top comment:** "Unified Endpoint Management"
- Title: [What is the easiest way to apply the policies and assignments to a new system?](https://www.g2.com/discussions/what-is-the-easiest-way-to-apply-the-policies-and-assignments-to-a-new-system) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hey Sabin,

You can group a specific computers ( via the custom group feature) automatically based on a set of rules, and deploy policies to those..."

### SymphonyAI IT Service Management

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/manageengine-endpoint-central-vs-symphonyai-it-service-management)