G2 reviewers report that ManageEngine Endpoint Central excels in user satisfaction, boasting a significantly higher overall score compared to Symantec Endpoint Management. Users appreciate its comprehensive suite of features, including OS deployment and a self-service portal, which streamline various IT tasks.
Users say that the implementation process for ManageEngine Endpoint Central is notably quick and intuitive, with many highlighting the ease of onboarding. In contrast, while Symantec Endpoint Management is described as efficient, some users find it less straightforward during setup.
Reviewers mention that ManageEngine Endpoint Central provides robust customer support, with feedback emphasizing the promptness and professionalism of their support team. On the other hand, Symantec's support is rated positively, but it doesn't receive the same level of acclaim for responsiveness.
According to verified reviews, ManageEngine Endpoint Central is favored for its extensive functionality, including patch management and asset inventory, which users find beneficial for managing their IT environments. Symantec Endpoint Management, while effective in malware protection, is noted for having a narrower focus on endpoint security.
Users highlight that ManageEngine Endpoint Central is particularly well-suited for mid-market companies, as reflected in its user base. Symantec Endpoint Management also serves this segment but has a smaller proportion of reviews from mid-market users, indicating a potential gap in its appeal to this demographic.
Reviewers note that both products meet user requirements effectively, but ManageEngine Endpoint Central stands out with a higher ease of use rating. Users appreciate its user-friendly interface, which contrasts with some feedback on Symantec's interface being less intuitive for day-to-day tasks.
ManageEngine Endpoint Central is complete endpoint management tool which offer, Patch Management, Software installation/uninstallation, inventory management,...Read more
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