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At a Glance
Market Segments
Mid-Market (66.1% of reviews)
Small-Business (87.3% of reviews)
Entry-Level Pricing
$0 Suitable for SMBs
$79.00 Per Month
ManageEngine Endpoint Central
Star Rating
(1,024)4.5 out of 5
Market Segments
Mid-Market (66.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0 Suitable for SMBs
Browse all 4 pricing plansSuperOps
Star Rating
(126)4.5 out of 5
Market Segments
Small-Business (87.3% of reviews)
Pros & Cons
Entry-Level Pricing
$79.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ManageEngine Endpoint Central excels in its Patch Management capabilities, scoring a perfect 9.0, which reviewers mention is crucial for maintaining system security and compliance. In contrast, SuperOps also performs well in this area with a score of 8.8, but users feel it could benefit from more automation features.
- Reviewers mention that SuperOps shines in Quality of Support, achieving a high score of 9.5, with many users praising the responsiveness and helpfulness of the support team. ManageEngine Endpoint Central, while still respectable at 8.3, has received feedback indicating that response times could be improved.
- G2 users highlight the Ease of Use of SuperOps, which scored 9.0, making it particularly appealing for small businesses with limited IT resources. In comparison, ManageEngine Endpoint Central's score of 8.6 suggests it may require a steeper learning curve for new users.
- Users on G2 report that both products have similar scores in Device Management (8.8), but reviewers mention that ManageEngine Endpoint Central offers more comprehensive features for managing diverse endpoints, which is a significant advantage for mid-market companies.
- Reviewers say that SuperOps provides a more user-friendly Client Portal experience, scoring 7.7, which is beneficial for customer engagement. ManageEngine Endpoint Central's lower score in this area indicates that users find its portal less intuitive.
- Users report that ManageEngine Endpoint Central's Remote Monitoring capabilities are robust, with a score of 8.9, allowing for effective oversight of endpoints. SuperOps matches this score but users mention that it lacks some advanced monitoring features that are available in ManageEngine.
Pricing
Entry-Level Pricing
ManageEngine Endpoint Central
Free Edition
$0
Suitable for SMBs
Fully functional - For up to 25 computers and 25 mobile devices
SuperOps
Standard - PSA Only
$79.00
Per Month
PSA Only
- Ticketing
- Projects
- Automated billing and invoicing
Free Trial
ManageEngine Endpoint Central
Free Trial is available
SuperOps
Free Trial is available
Ratings
Meets Requirements
8.8
874
8.7
112
Ease of Use
8.7
910
9.0
114
Ease of Setup
8.6
826
9.0
99
Ease of Admin
8.8
823
8.9
99
Quality of Support
8.4
816
9.4
111
Has the product been a good partner in doing business?
8.9
788
9.2
99
Product Direction (% positive)
9.3
859
9.7
112
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.8
91
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
8.9
92
Not enough data
Feature Not Available
Not enough data
8.1
81
Not enough data
8.8
86
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
Not enough data
9.0
91
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
8.5
268
Not enough data
8.6
276
Not enough data
Security
8.7
276
Not enough data
8.1
262
Not enough data
8.0
251
Not enough data
Management
8.4
270
Not enough data
8.5
278
Not enough data
8.7
269
Not enough data
8.7
268
Not enough data
8.1
244
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.3
22
Not enough data
7.5
20
Not enough data
7.2
19
Not enough data
6.7
19
Not enough data
6.7
20
Not enough data
7.3
20
Not enough data
7.3
20
Not enough data
Functionality
Not enough data
8.0
16
Not enough data
8.1
16
Not enough data
7.9
16
Not enough data
7.7
16
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
7.7
16
Not enough data
7.7
16
Not enough data
7.5
14
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
8.8
83
Not enough data
8.3
78
Not enough data
7.7
60
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
7.1
39
Not enough data
7.3
38
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.8
81
Not enough data
8.3
77
Not enough data
7.5
62
Not enough data
7.6
73
Customer Management
Not enough data
8.2
59
Not enough data
6.9
48
Not enough data
6.0
45
Not enough data
7.6
56
Project Management
Not enough data
7.2
55
Not enough data
7.1
56
Not enough data
7.4
48
Not enough data
7.7
50
Accounting
Not enough data
7.0
45
Not enough data
6.9
50
Not enough data
6.8
44
Not enough data
6.2
40
Not enough data
5.8
40
Portfolio Management
Not enough data
6.3
38
Not enough data
6.3
38
Not enough data
6.7
40
Not enough data
6.4
39
Analytics
Not enough data
5.9
39
Not enough data
7.4
52
Not enough data
7.0
44
Administration
Not enough data
7.3
58
Not enough data
7.7
53
Not enough data
7.6
50
Platform
Not enough data
7.1
42
Not enough data
7.5
38
Not enough data
8.3
57
Not enough data
7.3
52
Not enough data
4.0
36
Generative AI
Not enough data
6.0
28
Not enough data
6.2
28
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.3
24
Not enough data
8.8
26
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Device Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Generative AI
7.2
307
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
7.5
319
Not enough data
Platform
7.7
306
Not enough data
8.7
372
Not enough data
8.1
321
Not enough data
8.6
362
Not enough data
8.1
328
Not enough data
Security
8.1
326
Not enough data
9.0
382
Not enough data
7.1
296
Not enough data
8.2
333
Not enough data
7.8
305
Not enough data
Agentic AI - Enterprise IT Management
5.7
7
Not enough data
6.7
8
Not enough data
7.5
8
Not enough data
7.5
8
Not enough data
6.3
8
Not enough data
7.1
8
Not enough data
7.5
8
Not enough data
Categories
Categories
Shared Categories
ManageEngine Endpoint Central and SuperOps are categorized as Unified Endpoint Management (UEM), Patch Management, and Enterprise IT Management
Unique Categories
ManageEngine Endpoint Central is categorized as ServiceNow Store Apps and Endpoint Management
SuperOps is categorized as Remote Monitoring & Management (RMM), Professional Services Automation, Remote Support, IT Asset Management, Network Monitoring, and IT Service Management (ITSM) Tools
Reviews
Reviewers' Company Size
ManageEngine Endpoint Central
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuperOps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.7%
Financial Services
6.3%
Hospital & Health Care
4.6%
Manufacturing
4.5%
Banking
4.5%
Other
65.4%
Information Technology and Services
45.2%
Computer & Network Security
23.0%
Computer Networking
5.6%
Education Management
3.2%
Consulting
2.4%
Other
20.6%
Discussions
What is Zoho ManageEngine Desktop Central?
3 Comments
MS
ManageEngine Endpoint Central is complete endpoint management tool which offer, Patch Management, Software installation/uninstallation, inventory management,...Read more
Why Remote Control system is weak like that .
1 Comment
B
İt not running ... Every time winshock errorRead more
SuperOps has no discussions with answers
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