# ManageEngine Endpoint Central vs Remote Monitoring and Management Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ManageEngine Endpoint Central excels in its comprehensive feature set, particularly highlighting its **software deployment** capabilities. Users appreciate how the platform automates the installation of preconfigured software, significantly reducing manual effort and improving operational efficiency.
- **Users say** Atera shines in its ticketing and remote support functionalities. Reviewers mention that it keeps their tickets organized and allows for quick remote access to users' devices, making troubleshooting more efficient, especially when immediate fixes are necessary.
- **According to verified reviews** , ManageEngine Endpoint Central has a higher overall satisfaction score, reflecting its robust patch management and asset management features. Users have noted that these capabilities provide good visibility into their endpoint environment, which is crucial for maintaining security and compliance.
- **Reviewers mention** that Atera's ease of use is a significant advantage, with many praising its intuitive interface. This user-friendly design allows for a smoother onboarding experience, making it easier for teams to adapt quickly to the software.
- **G2 reviewers highlight** that while ManageEngine Endpoint Central offers a rich set of features, some users have faced challenges with configuration, indicating that it may require a steeper learning curve compared to Atera's more straightforward setup process.
- **Users report** that both products provide solid support, but Atera tends to receive higher marks for its responsiveness and ability to implement user feedback effectively, which helps in continuously improving the platform based on customer needs.



---
## Frequently Asked Questions

### What is the difference between ManageEngine Endpoint Central vs Atera?

ManageEngine Endpoint Central and Atera differ most clearly in reviewer-cited strengths, with Endpoint Central leading on asset management and Atera on automation and ticketing.

| [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) | [Atera](https://www.g2.com/products/atera/reviews) |
| --- | --- |
| 4.5/5 (1,130 reviews) | 4.6/5 (1,247 reviews) |
| Mid-Market | Small-Business |
| 8.7 | 9.2 |
| 8.5 | 9.0 |
| Asset Management (211 all-time mentions) | Automation (273 all-time mentions) |



### How do the pricing models of ManageEngine Endpoint Central and Atera compare?

Atera is considered the stronger value by reviewers, reflected in its higher satisfaction with pricing and cost-related dimensions.

- **ManageEngine Endpoint Central:** Reviewers describe the pricing as reasonable and competitive, with several noting the comprehensive feature set at its price point.
- **Atera:** Reviewers consistently highlight the per-technician pricing model as a major cost-saving advantage, especially for MSPs and growing teams.
- **Switching reasons:** Many reviewers cite Atera's pricing model as a key reason for switching, particularly when scaling device management without increasing software overhead.



### What are the best alternatives to ManageEngine Endpoint Central and Atera?

The top 3 alternatives to ManageEngine Endpoint Central and Atera are NinjaOne, TeamViewer, and Hexnode UEM.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) | 4.5/5 (1,130 reviews) | Mid-Market | Reviewers describe pricing as reasonable and competitive | Asset Management (211 all-time mentions) |
| [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5 (1,247 reviews) | Small-Business | Per-technician pricing model is a major cost-saving advantage | Automation (273 all-time mentions) |
| [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5,025 reviews) | Mid-Market | — | Ease of Use and Fast Deployment |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4,154 reviews) | Small-Business | — | Remote Access and Support |
| [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) | 4.5/5 (274 reviews) | Mid-Market | — | Unified Device Management |



### Which Unified Endpoint Management (UEM) features should I prioritize when comparing ManageEngine Endpoint Central and Atera?

Buyers should prioritize Patch Management, Automation, Asset Management, Remote Access, and Ticketing System when comparing ManageEngine Endpoint Central and Atera.

- **Patch Management:** ManageEngine Endpoint Central (115 all-time mentions), Atera (107 all-time mentions)
- **Automation:** ManageEngine Endpoint Central (automation features cited in recent reviews), Atera (273 all-time mentions)
- **Asset Management:** ManageEngine Endpoint Central (211 all-time mentions), Atera (asset inventory cited in recent reviews)
- **Remote Access:** ManageEngine Endpoint Central (209 all-time mentions), Atera (remote access cited in recent reviews)
- **Ticketing System:** Atera (136 all-time mentions), ManageEngine Endpoint Central (ticketing not a top-cited theme)



### What are the pros and cons of ManageEngine Endpoint Central vs Atera?

ManageEngine Endpoint Central's headline strength is asset management, while Atera's is automation and ticketing.

- **ManageEngine Endpoint Central strengths:** Asset Management (211 all-time mentions), Software Deployment (283), Security (222), Remote Access (209), Patching Efficiency (115)
- **ManageEngine Endpoint Central trade-offs:** Missing Features (154), Remote Access Issues (79), Agent Issues (71), Complex Interface for New Users (recurring in recent reviews)
- **Atera strengths:** Automation (273 all-time mentions), Features (260), Ticketing System (136), Patch Management (107), All-in-One Solution (103)
- **Atera trade-offs:** Reviewers note reporting and customization could be more flexible, and some advanced monitoring features are less mature for complex environments.



### Is ManageEngine Endpoint Central or Atera better for small businesses?

Atera is the better fit for small businesses, as it is most popular in the Small-Business segment and reviewers highlight its ease of use and cost-saving pricing model.

- **ManageEngine Endpoint Central:** Most popular in the Mid-Market segment, with reviewers noting its comprehensive feature set but a steeper learning curve for new administrators.
- **Atera:** Most popular in the Small-Business segment, with reviewers consistently citing ease of setup, intuitive interface, and strong value for smaller teams.



### Which Unified Endpoint Management (UEM) platform has better integrations?

Atera is favored for integrations, with more frequent reviewer mentions of third-party tool compatibility.

- **ManageEngine Endpoint Central:** Integrates with Apple, mentioned in recent reviews.
- **Atera:** Integrates with AnyDesk (34 all-time mentions), Splashtop, and other remote desktop clients, with reviewers highlighting these integrations as valuable for remote support.



### How do ManageEngine Endpoint Central and Atera compare on customer support?

Atera leads on Quality of Support, with a 0.5-point advantage over ManageEngine Endpoint Central (9.0 vs 8.5).

- **ManageEngine Endpoint Central:** Reviewers describe support as responsive and knowledgeable, with many citing quick resolution of issues and helpful documentation.
- **Atera:** Reviewers consistently praise support for being quick to resolve issues, highly responsive, and helpful during onboarding and troubleshooting.



### Which is easier to implement, ManageEngine Endpoint Central or Atera?

Atera is easier to implement, with a 0.5-point higher Ease of Setup score (9.2 vs 8.7) and reviewers highlighting its fast onboarding.

- **ManageEngine Endpoint Central:** Reviewers note the initial setup is straightforward but mention a learning curve due to the platform's comprehensive feature set.
- **Atera:** Reviewers consistently describe the setup as very easy, with agent deployment and onboarding completed quickly, often within hours.



### Which product has better Patch Management?

ManageEngine Endpoint Central and Atera are both highly rated for Patch Management, with near-equal all-time mention counts and strong reviewer sentiment.

- **ManageEngine Endpoint Central:** Patch Management cited in 115 all-time reviews, with reviewers highlighting automation, reliability, and comprehensive scheduling options.
- **Atera:** Patch Management cited in 107 all-time reviews, with reviewers praising automated patching schedules, clear patch status visibility, and ease of use for maintaining compliance.



| | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,138 | 1,260 | 
| **Largest Market Segment** | Mid-Market (65.0% of reviews) | Small-Business (55.7% of reviews) | 
| **Entry Level Price** | Free | Free Trial | 

---
## Top Pros & Cons

### ManageEngine Endpoint Central

Pros:
- Ease of Use (472 reviews)
- Patch Management (407 reviews)

Cons:
- Missing Features (154 reviews)
- Feature Issues (119 reviews)

### Remote Monitoring and Management

Pros:
- Ease of Use (386 reviews)
- Automation (273 reviews)

Cons:
- Missing Features (161 reviews)
- Limited Features (135 reviews)

---
## Ratings Comparison
| Rating | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
  | **Meets Requirements** | 8.8 (959 reviews) | 8.8 (970 reviews) | 
  | **Ease of Use** | 8.7 (1000 reviews) | 9.2 (1124 reviews) | 
  | **Ease of Setup** | 8.7 (915 reviews) | 9.2 (976 reviews) | 
  | **Ease of Admin** | 8.8 (866 reviews) | 9.0 (624 reviews) | 
  | **Quality of Support** | 8.5 (901 reviews) | 9.0 (924 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (830 reviews) | 9.2 (614 reviews) | 
  | **Product Direction (% positive)** | 9.4 (940 reviews) | 9.3 (942 reviews) | 

---
## Pricing

### ManageEngine Endpoint Central

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: Free upto 25 endpoints

Key Features:
- Onboarding and Enrollment 
- Device Provisioning
- Two Factor Authentication

[Browse all 5 editions](https://www.g2.com/products/manageengine-endpoint-central/pricing)

#### Free Trial

Yes

### Remote Monitoring and Management

#### Entry-Level Pricing

Plan: Free trial

Price: Free Trial

Key Features:
- 30-day free trial. No credit card required.

[Browse all 8 editions](https://www.g2.com/products/remote-monitoring-and-management/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Artificial Intelligence

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Remote Monitoring and Management** | N/A | N/A |

#### Additional Functionality

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Tagging** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Speech Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **For eCommerce** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Patch Management

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Remote Monitoring and Management** | N/A | N/A |

#### Additional Functionality

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Patch Prioritization** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Network Wide Management** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **IT Asset Tracking** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Automatic Patch Deployment** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Patch Testing** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Automatic Scans** | Not enough data | Not enough data | 
| **Active Directory Integration** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Usage Tracking/Analytics** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 

### Vulnerability Management

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Remote Monitoring and Management** | N/A | N/A |

#### Additional Functionality

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **Risk Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Certificate Assessment** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Automated Containment** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Asset Discovery** | Not enough data | Not enough data | 
| **Penetration Testing** | Not enough data | Not enough data | 
| **Runtime Container Security** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Threat Intelligence** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Endpoint Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Vulnerability Management** | Not enough data | Not enough data | 
| **Goal Setting/Tracking** | Not enough data | Not enough data | 
| **Vulnerability Assessment** | Not enough data | Not enough data | 
| **Asset Tagging** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Vulnerability/Threat Prioritization** | Not enough data | Not enough data | 
| **Vulnerability Protection** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **SQL Injections** | Not enough data | Not enough data | 

### AI IT Agents

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Remote Monitoring and Management** | 7.8/10 | 26 |

#### Feedback Management

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Feedback Management** | Not enough data | Not enough data | 

#### Proactive Error Detection

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Proactive Error Detection** | Not enough data | Not enough data | 

#### Alerts/Notifications

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Document Management

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Document Management** | Not enough data | Not enough data | 

#### Self Service Portal

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Self Service Portal** | Not enough data | Not enough data | 

#### Autonomous Task Execution

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Reporting/Analytics

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Reporting/Analytics** | Not enough data | Not enough data | 

#### Security & Compliance

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Security & Compliance** | Not enough data | Not enough data | 

#### Natural Language Processing

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Natural Language Processing** | Not enough data | Not enough data | 

#### Integration into Third Party Applications

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Integration into Third Party Applications** | Not enough data | Not enough data | 

#### AI Agent Configuration

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **AI Agent Configuration** | Not enough data | Not enough data | 

#### Adaptive Learning

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 

#### IT Incident Management

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **IT Incident Management** | Not enough data | Not enough data | 

#### Automated Routing

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Automated Routing** | Not enough data | Not enough data | 

#### Service Level Agreement (SLA) Management

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 

#### Knowledge Base Integration

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Knowledge Base Integration** | Not enough data | Not enough data | 

#### Support Ticket Management

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Support Ticket Management** | Not enough data | Not enough data | 

#### Workflow Automation

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Workflow Automation** | Not enough data | Not enough data | 

#### Automation - AI IT Agents

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Document Processing** | Not enough data | 8.0 (11 reviews) | 
| **Feedback Collection** | Not enough data | 8.1 (12 reviews) | 

#### Autonomy - AI IT Agents

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Adaptive Responses** | Not enough data | 7.7 (11 reviews) | 
| **Task Execution** | Not enough data | 7.8 (12 reviews) | 
| **Independent Decision Making** | Not enough data | 7.9 (11 reviews) | 
| **Problem Solving** | Not enough data | 8.3 (11 reviews) | 

#### IT Ticket Management - AI IT Agents

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Ticket Status Updates** | Not enough data | 8.1 (12 reviews) | 
| **SLA Monitoring** | Not enough data | Feature Not Available | 
| **Ticket Categorization** | Not enough data | Feature Not Available | 
| **Ticket Assignment** | Not enough data | 7.5 (14 reviews) | 
| **Automated Ticket Creation** | Not enough data | 7.3 (11 reviews) | 

#### IT Support Automation - AI IT Agents

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Knowledge Base Utilization** | Not enough data | 8.1 (12 reviews) | 
| **Workflow Automation** | Not enough data | 8.3 (15 reviews) | 
| **Real-Time Troubleshooting** | Not enough data | 7.8 (12 reviews) | 
| **User Self-Service Assistance** | Not enough data | 7.9 (11 reviews) | 
| **Proactive Issue Detection** | Not enough data | 8.1 (12 reviews) | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Remote Monitoring and Management** | 8.1/10 | 359 |

#### Ticket and Case Management

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Ticket creation user experience** | Not enough data | 8.6 (312 reviews) | 
| **Ticket response user experience** | Not enough data | 8.6 (311 reviews) | 
| **Workflow** | Not enough data | 8.5 (308 reviews) | 
| **Response Automation** | Not enough data | 8.3 (300 reviews) | 
| **SLA Management** | Not enough data | 8.2 (292 reviews) | 
| **Attachments/Screencasts** | Not enough data | 8.4 (297 reviews) | 
| **Ticket Collaboration** | Not enough data | 8.3 (298 reviews) | 
| **Customer and Contacts Database** | Not enough data | 8.2 (290 reviews) | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Ticket Management** | Not enough data | 10.0 (5 reviews) | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Inbox Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.2 (236 reviews) | 
| **AI Text Summarization** | Not enough data | 7.3 (237 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (32 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.4 (31 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (32 reviews) | 

#### Communication Channels

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Customer Portal** | Not enough data | 8.2 (293 reviews) | 
| **Email to Case** | Not enough data | 8.7 (291 reviews) | 
| **Chat/Live Support** | Not enough data | 8.1 (284 reviews) | 
| **Social Integration** | Not enough data | 6.4 (269 reviews) | 
| **Voice** | Not enough data | 6.2 (266 reviews) | 
| **Video Chat** | Not enough data | Not enough data | 

#### Platform

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Mobile User Support** | Not enough data | 7.2 (299 reviews) | 
| **Customization ** | Not enough data | 7.8 (307 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.5 (309 reviews) | 
| **Third-Party Integrations** | Not enough data | 8.0 (310 reviews) | 
| **Reporting** | Not enough data | 8.2 (319 reviews) | 
| **Activity Dashboard** | Not enough data | 8.5 (314 reviews) | 
| **Mobile Access** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Automated Routing** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Autoresponders** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Key Performance Indicators** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Voice Recognition** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Task Automation** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Language Detection** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Macros/Templated Responses** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### IT Service Management (ITSM) Tools

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Remote Monitoring and Management** | 8.1/10 | 190 |

#### Administration

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Change Management** | Not enough data | 8.1 (157 reviews) | 
| **Asset Management** | Not enough data | 8.4 (165 reviews) | 
| **Reports & Analytics** | Not enough data | 8.7 (168 reviews) | 
| **IT Asset Management** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Service Request Management** | Not enough data | Not enough data | 
| **Release Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Ticket Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Problem Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Capacity Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 

#### Service Desk

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Help Desk** | Not enough data | 8.6 (164 reviews) | 
| **Incident Reports** | Not enough data | 8.3 (157 reviews) | 
| **Process Workflow** | Not enough data | 8.4 (156 reviews) | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Management

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Reporting** | Not enough data | 8.6 (157 reviews) | 
| **Administration Console** | Not enough data | 8.9 (156 reviews) | 
| **Access Management** | Not enough data | 8.7 (152 reviews) | 
| **Asset Management** | Not enough data | 8.5 (155 reviews) | 
| **Policy Dictation** | Not enough data | 8.2 (147 reviews) | 
| **Real-Time Reporting** | Not enough data | Not enough data | 

#### Functionality

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Ticketing System** | Not enough data | 8.5 (162 reviews) | 
| **Performance Logging** | Not enough data | 8.5 (152 reviews) | 
| **Alerting** | Not enough data | 8.8 (159 reviews) | 
| **Automation** | Not enough data | 8.7 (157 reviews) | 

#### Agentic AI - IT Service Management (ITSM) Tools

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (22 reviews) | 
| **Multi-step Planning** | Not enough data | 7.0 (22 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (22 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (22 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.4 (21 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (22 reviews) | 
| **Decision Making** | Not enough data | 7.4 (21 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Resource Allocation & Planning** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Prioritization** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Service Catalog** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Support Ticket Tracking** | Not enough data | Not enough data | 
| **Automated Routing** | Not enough data | Not enough data | 
| **Macros/Templated Responses** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Remote Access & Monitoring** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Remote Monitoring and Management** | 8.3/10 | 846 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Device Management** | Not enough data | 9.0 (668 reviews) ✓ Verified | 
| **Asset Management** | Not enough data | 8.4 (116 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 8.0 (74 reviews) | 
| **User Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Mobile Device Management** | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Remote Monitoring** | Not enough data | 9.2 (696 reviews) ✓ Verified | 
| **Asset Tracking** | Not enough data | 8.3 (556 reviews) ✓ Verified | 
| **Application Deployment** | Not enough data | 8.3 (563 reviews) ✓ Verified | 
| **Patch Management** | Not enough data | 8.7 (652 reviews) ✓ Verified | 
| **Asset Tracking** | Not enough data | 8.3 (84 reviews) | 
| **Deployment Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **IT Incident Management** | Not enough data | Not enough data | 
| **Remediation Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Help Desk Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Network Monitoring** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Network Monitoring** | Not enough data | Not enough data | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.7 (126 reviews) | 

#### Service Management

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Remote Access** | Not enough data | 9.1 (663 reviews) ✓ Verified | 
| **Service Management (Issue Prioritization)** | Not enough data | 8.9 (102 reviews) | 
| **Ticketing** | Not enough data | 9.0 (172 reviews) | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (107 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (81 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (91 reviews) | 
| **Adaptive Learning** | Not enough data | 7.7 (82 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (82 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (88 reviews) | 
| **Decision Making** | Not enough data | 7.4 (81 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Active Directory Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Build Automation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Endpoint Protection** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Anti Virus** | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Backup and Recovery** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Usage Tracking/Analytics** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Automatic Backup** | Not enough data | Not enough data | 
| **Device Auto Discovery** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **For MSPs** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Real-time Alerts** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Network Security** | Not enough data | Not enough data | 
| **Uptime Reporting** | Not enough data | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | 8.2/10 | 388 |
| **Remote Monitoring and Management** | 7.5/10 | 41 |

#### Scope

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Endpoint Inclusiveness** | 8.6 (290 reviews) | 6.9 (31 reviews) | 
| **Multi-OS Support** | 8.6 (303 reviews) | 8.1 (36 reviews) | 

#### Security

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Reporting and Alerts** | 8.7 (318 reviews) | 8.0 (36 reviews) | 
| **Endpoint Protection** | 8.3 (303 reviews) | 7.3 (32 reviews) | 
| **Remote Wiping** | 8.1 (263 reviews) | 5.7 (27 reviews) | 

#### Management

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Device Enrollment** | 8.5 (287 reviews) | 8.2 (30 reviews) | 
| **Device Configuration** | 8.6 (302 reviews) | 7.8 (29 reviews) | 
| **Device Compliance** | 8.8 (296 reviews) | 7.5 (26 reviews) | 
| **Usage Information** | 8.7 (284 reviews) | 7.9 (29 reviews) | 
| **Data Separation** | 8.1 (249 reviews) | 6.1 (25 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (35 reviews) | 7.8 (10 reviews) | 
| **Multi-step Planning** | 7.6 (24 reviews) | 7.5 (10 reviews) | 
| **Cross-system Integration** | 7.7 (29 reviews) | 7.7 (10 reviews) | 
| **Adaptive Learning** | 7.1 (21 reviews) | 8.0 (10 reviews) | 
| **Natural Language Interaction** | 7.2 (23 reviews) | 7.7 (10 reviews) | 
| **Proactive Assistance** | 7.8 (29 reviews) | 8.0 (11 reviews) | 
| **Decision Making** | 7.5 (22 reviews) | 8.0 (10 reviews) | 

#### Additional Functionality

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Mobile Content Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Remote Access & Monitoring** | Not enough data | Not enough data | 
| **Deployment Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Patch Management** | 10.0 (5 reviews) | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **BYOD Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Mobile Device Management** | Not enough data | Not enough data | 
| **Endpoint Management** | Not enough data | Not enough data | 
| **App Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Remote Monitoring and Management** | 8.1/10 | 315 |

#### Functionality

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Performance Monitoring** | Not enough data | 8.9 (286 reviews) | 
| **Alerting** | Not enough data | 8.9 (294 reviews) | 
| **Improvement Suggestions** | Not enough data | 8.2 (275 reviews) | 
| **Multi-Network Capability** | Not enough data | 8.6 (265 reviews) | 

#### Monitoring - Network Monitoring

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **360-Degree Network Visibility** | Not enough data | 8.3 (36 reviews) | 
| **Automated Network Discovery** | Not enough data | 8.6 (40 reviews) | 
| **Real-Time Monitoring** | Not enough data | 8.8 (36 reviews) | 
| **Bandwidth Monitoring** | Not enough data | Not enough data | 
| **IP Address Monitoring** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Multi-Location Monitoring** | Not enough data | Not enough data | 

#### Management

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Performance Baseline** | Not enough data | 8.4 (262 reviews) | 
| **Data Visualization** | Not enough data | 8.4 (263 reviews) | 
| **Path Analysis** | Not enough data | 8.0 (251 reviews) | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Historical Trend Analysis** | Not enough data | Not enough data | 

#### Analytics - Network Monitoring

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Predictive Performance Analytics** | Not enough data | 8.2 (35 reviews) | 
| **Packet & Flow Analysis** | Not enough data | 8.0 (35 reviews) | 

#### Security - Network Monitoring

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Encrypted Data Transmission** | Not enough data | 8.5 (36 reviews) | 
| **Zero Trust and Identity Management** | Not enough data | 7.9 (38 reviews) | 
| **Integrated Network Security** | Not enough data | 8.3 (36 reviews) | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **Capacity Management** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **Capacity Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Remediation Management** | Not enough data | Not enough data | 
| **Network Resource Management** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 

#### Network Performance - Network Monitoring

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Dynamic Network Optimization** | Not enough data | 8.2 (35 reviews) | 
| **Automated Tasks Routing** | Not enough data | 8.2 (36 reviews) | 

#### AI Automation - Network Monitoring

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | 7.7 (34 reviews) | 
| **Self-Healing Networks** | Not enough data | 7.5 (34 reviews) | 
| **Predictive Network Maintenance** | Not enough data | 7.5 (34 reviews) | 

#### Agentic AI - Network Monitoring

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (29 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (29 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (30 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (29 reviews) | 
| **Decision Making** | Not enough data | 7.6 (29 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Self-Updating Maps** | Not enough data | Not enough data | 
| **IT Asset Tracking** | Not enough data | Not enough data | 
| **Dependency Tracking** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Data Connectors** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Map Exporting** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Color Codes/Icons** | Not enough data | Not enough data | 
| **Uptime Reporting** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Web Traffic Reporting** | Not enough data | Not enough data | 
| **Downtime Tracking** | Not enough data | Not enough data | 
| **Threshold Alerts** | Not enough data | Not enough data | 
| **Simple Network Management Protocol (SNMP)** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Troubleshooting** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Network Mapping** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Virtualization** | Not enough data | Not enough data | 
| **Baseline Manager** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Bug/Issue Capture** | Not enough data | Not enough data | 
| **Mobile Network Troubleshooting** | Not enough data | Not enough data | 
| **Issue Auditing** | Not enough data | Not enough data | 
| **Customizable Dashboard** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Anti Virus** | Not enough data | Not enough data | 
| **Diagnostic Tools** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Endpoint Protection Platforms

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Remote Monitoring and Management** | N/A | N/A |

#### Administration

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Compliance** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **Device Control** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Password Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Endpoint Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **PCI Compliance** | Not enough data | Not enough data | 
| **Web Threat Management** | Not enough data | Not enough data | 
| **Device Management** | Not enough data | Not enough data | 

#### Functionality

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **System Isolation** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Anomaly/Malware Detection** | Not enough data | Not enough data | 

#### Analysis

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Automated Remediation** | Not enough data | Not enough data | 
| **Incident Reports** | Not enough data | Not enough data | 
| **Behavioral Analysis** | Not enough data | Not enough data | 
| **Risk Analysis** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **SSL Security** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Threat Response** | Not enough data | Not enough data | 
| **Endpoint Protection** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 
| **Application Security** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Network Security** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Financial Data Protection** | Not enough data | Not enough data | 
| **Anti Virus** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Virus Definition Update** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **VPN** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Anti Spam** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Behavioral Analytics** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **IOC Verification** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Whitelisting/Blacklisting** | Not enough data | Not enough data | 
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Risk Alerts** | Not enough data | Not enough data | 
| **Behavior Tracking** | Not enough data | Not enough data | 
| **Tokenization** | Not enough data | Not enough data | 
| **Web Traffic Reporting** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Remote Monitoring and Management** | 8.3/10 | 24 |

#### Functionality

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Artificial Intelligence** | Not enough data | 9.0 (8 reviews) | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Systems Monitoring** | Not enough data | 8.8 (8 reviews) | 
| **IT Monitoring** | Not enough data | Not enough data | 
| **Performance Monitoring** | Not enough data | Not enough data | 

#### Issue Resolution

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Root Cause Identification** | Not enough data | 7.9 (7 reviews) | 
| **Proactive Identification** | Not enough data | 8.7 (9 reviews) | 
| **Resolution Guidance** | Not enough data | 7.7 (8 reviews) | 

#### Management

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **System Integration** | Not enough data | 8.9 (9 reviews) | 
| **Alerting** | Not enough data | Feature Not Available | 
| **Reporting** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | 7.3 (5 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Root Cause Analysis** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Application Security** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Aggregation** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Remote Monitoring and Management** | 7.9/10 | 242 |

#### Asset Inventory

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 8.9 (229 reviews) | 
| **Software Asset Inventory** | Not enough data | 8.8 (222 reviews) | 
| **Cloud Asset Inventory** | Not enough data | 7.8 (210 reviews) | 
| **Mobile Asset Inventory** | Not enough data | 7.1 (206 reviews) | 
| **Asset Discovery** | Not enough data | 7.9 (216 reviews) | 

#### Generative AI

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.2 (194 reviews) | 
| **AI Text Generation** | Not enough data | 7.1 (191 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (31 reviews) | 
| **Multi-step Planning** | Not enough data | 7.8 (31 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (31 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (31 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (31 reviews) | 
| **Decision Making** | Not enough data | 7.7 (31 reviews) | 

#### Management

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Central Dashboard** | Not enough data | 8.8 (219 reviews) | 
| **Asset Policy Management** | Not enough data | 8.1 (209 reviews) | 
| **Risk Management** | Not enough data | 7.6 (207 reviews) | 
| **Integrations** | Not enough data | 8.0 (214 reviews) | 
| **User Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Requisition Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Maintenance Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Problem Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Procurement Management** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Cost Tracking** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | 8.7/10 | 33 |
| **Remote Monitoring and Management** | N/A | N/A |

#### ServiceNow Apps

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **ServiceNow Integration** | 8.4 (25 reviews) | Not enough data | 
| **Value** | 8.8 (27 reviews) | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Remote Monitoring and Management** | 9.4/10 | 18 |

#### Responses

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Personalization** | Not enough data | 9.8 (9 reviews) | 
| **Route To Human** | Not enough data | 9.0 (8 reviews) | 
| **Natural Language Understanding (NLU)** | Not enough data | 9.1 (9 reviews) | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Feature Not Available | 
| **Customer Interaction Automation** | Not enough data | Feature Not Available | 
| **Lead Generation** | Not enough data | Feature Not Available | 
| **Document Processing** | Not enough data | Feature Not Available | 
| **Feedback Collection** | Not enough data | Feature Not Available | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Simulation and Scenario Generation** | Not enough data | Not enough data | 

#### Platform

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Conversation Editor** | Not enough data | 9.6 (8 reviews) | 
| **Integration** | Not enough data | 9.7 (10 reviews) | 
| **Human-In-The-Loop** | Not enough data | 9.4 (8 reviews) | 
| **Drag & Drop Editor** | Not enough data | Not enough data | 
| **Human-in-the-loop (HITL)** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Independent Decision Making** | Not enough data | 9.2 (8 reviews) | 
| **Adaptive Responses** | Not enough data | 9.6 (8 reviews) | 
| **Task Execution** | Not enough data | 9.6 (8 reviews) | 
| **Problem Solving** | Not enough data | 9.8 (10 reviews) | 

#### Generative AI

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.7 (11 reviews) | 
| **AI Text Summarization** | Not enough data | 9.6 (9 reviews) | 

#### Additional Functionality

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Agent Collaboration** | Not enough data | Not enough data | 
| **Data Governance** | Not enough data | Not enough data | 
| **Prompt Engineering** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **For No-Code Development** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Dynamic Modeling** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Memory Management** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 
| **Cost Management** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Natural Language Interface** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Multiple LLM Models** | Not enough data | Not enough data | 
| **Integration Management** | Not enough data | Not enough data | 
| **Customizable Frameworks** | Not enough data | Not enough data | 
| **Pre-built Templates** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Intent Recognition** | Not enough data | Not enough data | 
| **Contextual Guidance** | Not enough data | Not enough data | 
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **Attended Automation** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **For Sales/Marketing** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Business Process Automation** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Deep Learning** | Not enough data | Not enough data | 
| **Code-free Development** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Transfers/Routing** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Speech Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Customer Engagement** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Unattended Automation** | Not enough data | Not enough data | 
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 
| **Proactive Error Detection** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Remote Monitoring and Management** | 7.8/10 | 486 |

#### Administration

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Screen Sharing** | Not enough data | 8.7 (446 reviews) | 
| **File Sharing** | Not enough data | 8.4 (441 reviews) | 
| **Session Recording** | Not enough data | 7.3 (383 reviews) | 
| **Unattended Remote Access** | Not enough data | 8.9 (449 reviews) | 
| **Multi - Session Handling** | Not enough data | 8.2 (424 reviews) | 
| **Multi-Monitor Support** | Not enough data | 8.2 (445 reviews) | 

#### Maintenance

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Remote Reboot** | Not enough data | 8.9 (450 reviews) | 
| **Remote Printing** | Not enough data | 7.8 (392 reviews) | 

#### Communication 

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Text Chat** | Not enough data | Feature Not Available | 
| **VoIP** | Not enough data | 6.1 (365 reviews) | 
| **Video Conference Call** | Not enough data | 6.1 (358 reviews) | 
| **Screen Annotations** | Not enough data | 6.9 (368 reviews) | 

#### Security

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Data Encryption** | Not enough data | 7.8 (382 reviews) | 
| **Compliance** | Not enough data | 8.0 (389 reviews) | 

#### Device Support

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Mobile Device Access** | Not enough data | 7.4 (391 reviews) | 
| **Multi-Platform Support** | Not enough data | 8.2 (399 reviews) | 
| **Cross-Platform** | Not enough data | 8.2 (394 reviews) | 
| **Video Support** | Not enough data | Not enough data | 

#### Performance

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Reporting** | Not enough data | 8.2 (429 reviews) | 

#### Additional Functionality

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Session Transfer** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Troubleshooting** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Diagnostic Tools** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Remote Monitoring and Management** | N/A | N/A |

#### Generative AI

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Threat Protection** | Not enough data | Not enough data | 
| **Spam Blocker** | Not enough data | Not enough data | 
| **Spam Quarantine** | Not enough data | Not enough data | 
| **Real-time Alerts** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **DDoS Protection** | Not enough data | Not enough data | 
| **Automatic Scans** | Not enough data | Not enough data | 
| **Vulnerability/Threat Prioritization** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Endpoint Protection** | Not enough data | Not enough data | 
| **Identity Theft Protection** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 
| **Virus Definition Update** | Not enough data | Not enough data | 
| **VPN** | Not enough data | Not enough data | 
| **Tracker Blocking** | Not enough data | Not enough data | 
| **Data Loss Prevention** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Webcam Protection** | Not enough data | Not enough data | 
| **Anomaly/Malware Detection** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Password Management** | Not enough data | Not enough data | 
| **Phishing Protection** | Not enough data | Not enough data | 
| **Email Attachment Protection** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Network Security** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Threat Response** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Backup and Recovery** | Not enough data | Not enough data | 
| **Next-Generation Firewall** | Not enough data | Not enough data | 
| **Application Security** | Not enough data | Not enough data | 
| **Whitelisting/Blacklisting** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | 7.2/10 | 314 |
| **Remote Monitoring and Management** | 7.2/10 | 286 |

#### Generative AI

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **AI Text Summarization** | 7.2 (309 reviews) | 7.2 (281 reviews) | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Remote Monitoring and Management** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Behavioral Analysis** | Not enough data | Feature Not Available | 
| **Adaptive** | Not enough data | Feature Not Available | 
| **Predictive** | Not enough data | Feature Not Available | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Patch Management** | Not enough data | Feature Not Available | 
| **Oversees** | Not enough data | Feature Not Available | 
| **Self-Healing** | Not enough data | Not enough data | 
| **Centralized Dashboard** | Not enough data | Feature Not Available | 

### Service Desk

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Remote Monitoring and Management** | 8.2/10 | 245 |

#### Incident Management

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Automate Ticket Routing** | Not enough data | 8.4 (212 reviews) | 
| **Ticket Prioritization** | Not enough data | 8.5 (215 reviews) | 
| **Ticket Notifications** | Not enough data | 8.8 (210 reviews) | 
| **Knowledge Base** | Not enough data | 8.2 (217 reviews) | 
| **Knowledge Base/Ticket Integration** | Not enough data | 8.2 (206 reviews) | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

#### Reporting

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Dashboards** | Not enough data | 8.6 (217 reviews) | 
| **Time Tracking** | Not enough data | 8.5 (212 reviews) | 
| **Surveys** | Not enough data | 7.8 (202 reviews) | 
| **Activity Tracking** | Not enough data | Not enough data | 

#### Access & Usability

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Mobile** | Not enough data | 7.4 (210 reviews) | 
| **Self Service** | Not enough data | 8.6 (207 reviews) | 
| **Active Directory** | Not enough data | 8.0 (203 reviews) | 
| **Multi-Channel Access** | Not enough data | 8.3 (198 reviews) | 
| **Mobile Access** | Not enough data | Not enough data | 

#### Agentic AI - Service Desk

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (27 reviews) | 
| **Multi-step Planning** | Not enough data | 8.1 (26 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (25 reviews) | 
| **Adaptive Learning** | Not enough data | 8.1 (26 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (26 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (26 reviews) | 
| **Decision Making** | Not enough data | 7.9 (26 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Project Management** | Not enough data | Not enough data | 
| **Procurement Management** | Not enough data | Not enough data | 
| **CMDB** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **IT Risk Management** | Not enough data | Not enough data | 
| **Service Catalog** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 
| **Localization Automation** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | Not enough data | 
| **Scheduled/Automated Reports** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Release & Deployment** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Problem Management** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **IT Asset Management** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **Asset Lifecycle Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Remote Monitoring and Management** | N/A | N/A |

#### System Control

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | 7.8/10 | 414 |
| **Remote Monitoring and Management** | 8.4/10 | 95 |

#### Analysis

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Threat Detection** | 7.5 (327 reviews) | 8.2 (79 reviews) | 

#### Platform

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Unified Communications Platform** | 7.7 (315 reviews) | 7.9 (80 reviews) | 
| **Remote Access** | 8.8 (385 reviews) | 8.9 (89 reviews) | 
| **ITIL Policy Compliance** | 8.2 (326 reviews) | 8.1 (79 reviews) | 
| **Asset Tracking** | 8.7 (374 reviews) | 8.4 (86 reviews) | 
| **IT Knowledge Management** | 8.1 (336 reviews) | 8.6 (85 reviews) | 
| **IT Asset Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 

#### Security

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Endpoint Protection** | 8.2 (337 reviews) | 8.4 (83 reviews) | 
| **Patch Management** | 9.0 (399 reviews) | 9.0 (88 reviews) | 
| **Disaster Recovery** | 7.2 (301 reviews) | 7.4 (80 reviews) | 
| **Service Management** | 8.2 (338 reviews) | 8.3 (83 reviews) | 
| **Workflow Management** | 7.8 (310 reviews) | 8.2 (80 reviews) | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **License Management** | Not enough data | Not enough data | 
| **Capacity Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (11 reviews) | 8.5 (13 reviews) | 
| **Multi-step Planning** | 6.8 (10 reviews) | 8.8 (14 reviews) | 
| **Cross-system Integration** | 8.0 (10 reviews) | 8.5 (14 reviews) | 
| **Adaptive Learning** | 7.8 (9 reviews) | 8.6 (13 reviews) | 
| **Natural Language Interaction** | 6.7 (9 reviews) | 8.5 (13 reviews) | 
| **Proactive Assistance** | 7.2 (10 reviews) | 8.8 (13 reviews) | 
| **Decision Making** | 7.8 (9 reviews) | 8.7 (14 reviews) | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Audit Trail** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Security Tools** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Personalization and Recommendation** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **IT Reporting** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Issue Auditing** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central** | N/A | N/A |
| **Remote Monitoring and Management** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (5):** [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Patch Management Software](https://www.g2.com/categories/patch-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management)

**Unique to ManageEngine Endpoint Central (3):** [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms), [Antivirus Software](https://www.g2.com/categories/antivirus), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)

**Unique to Remote Monitoring and Management (10):** [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Service Desk Software](https://www.g2.com/categories/service-desk), [Help Desk Software](https://www.g2.com/categories/help-desk)


---
## Reviewer Demographics

### By Company Size

| Segment | ManageEngine Endpoint Central | Remote Monitoring and Management | 
|---|---|---|
| **Small-Business** | 10.6% | 55.7% | 
| **Mid-Market** | 65.0% | 31.1% | 
| **Enterprise** | 24.4% | 13.2% | 

### By Industry

#### ManageEngine Endpoint Central

- **Information Technology and Services:** 14.8%
- **Financial Services:** 6.6%
- **Hospital & Health Care:** 4.9%
- **Banking:** 4.6%
- **Manufacturing:** 4.5%
- **Computer & Network Security:** 3.5%
- **Computer Software:** 3.5%
- **Government Administration:** 3.4%
- **Construction:** 2.5%
- **Insurance:** 1.9%
- **Other:** 49.9%

#### Remote Monitoring and Management

- **Information Technology and Services:** 30.6%
- **Computer & Network Security:** 12.0%
- **Manufacturing:** 3.3%
- **Consumer Services:** 3.1%
- **Marketing and Advertising:** 2.8%
- **Hospital & Health Care:** 2.8%
- **Telecommunications:** 2.7%
- **Consulting:** 2.5%
- **Construction:** 2.2%
- **Automotive:** 2.2%
- **Other:** 35.8%

---
## Alternatives

### Alternatives to ManageEngine Endpoint Central

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5036 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4172 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.6/5 stars (283 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.7/5 stars (576 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (797 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (563 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (327 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1198 reviews)
- [Automox](https://www.g2.com/products/automox/reviews) — 4.5/5 stars (321 reviews)
- [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) — 4.5/5 stars (272 reviews)

### Alternatives to Remote Monitoring and Management

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5036 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4172 reviews)
- [SuperOps](https://www.g2.com/products/superops/reviews) — 4.4/5 stars (203 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (563 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1198 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (327 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (797 reviews)
- [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (553 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1355 reviews)

---
## Top Discussions

### ManageEngine Endpoint Central

- Title: [What is Zoho ManageEngine Desktop Central?](https://www.g2.com/discussions/what-is-zoho-manageengine-desktop-central) — 3 comments
  > **Top comment:** "Manage Engine desktop central is the wonderful sistem for asset management, for patch management and for MDM .  "
- Title: [What is ManageEngine software?](https://www.g2.com/discussions/manageengine-desktop-central-what-is-manageengine-software) — 1 comment, 1 upvote
  > **Top comment:** "Manage Engine is a brand and managed by Zoho Corporation"
- Title: [What is ManageEngine desktop?](https://www.g2.com/discussions/what-is-manageengine-desktop) — 1 comment
  > **Top comment:** "ManageEngine Destop is an excellent way to manage updates and security on your devices. The generosity of allowing up to 25 devices free is a wonderful..."
- Title: [What is ManageEngine Desktop Central used for?](https://www.g2.com/discussions/what-is-manageengine-desktop-central-used-for) — 1 comment
  > **Top comment:** "Unified Endpoint Management"
- Title: [What is the easiest way to apply the policies and assignments to a new system?](https://www.g2.com/discussions/what-is-the-easiest-way-to-apply-the-policies-and-assignments-to-a-new-system) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hey Sabin,

You can group a specific computers ( via the custom group feature) automatically based on a set of rules, and deploy policies to those..."

### Remote Monitoring and Management

- Title: [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) — 2 comments
  > **Top comment:** "Yes"
- Title: [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) — 1 comment
  > **Top comment:** "Remote device management for computers. Monitor, maintain, update servers and endpoints like PC or Mac laptops for a single company, or use it to set up your..."
- Title: [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) — 1 comment
  > **Top comment:** "Atera"
- Title: [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) — 1 comment
  > **Top comment:** "Remote Monitoring & Management
RMM is a term used to describe systems that can track remote computers' health and manage them. Atera is one of these systems."
- Title: [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) — 1 comment
  > **Top comment:** "Atera is a simple Remote Monitoring & Management software designed for MSPs(Managed Service Providers) & IT professionals. We combine RMM & PSA(Professional..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/manageengine-endpoint-central-vs-remote-monitoring-and-management)