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# ManageEngine Endpoint Central vs Remote Monitoring and Management Comparison - What are their main differences?

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ManageEngine Endpoint CentralAtera[+ Add Product](#)

Pricing

**ManageEngine Endpoint Central**
Free Trial

**Free** · Free Edition

**Remote Monitoring and Management**
Free Trial

**Free Trial** · Free trial

**Pricing Insights**
from reviews

Time to Implement

**ManageEngine Endpoint Central**
2 months

Based on 51 responses

**Remote Monitoring and Management**
1 monthFaster

Based on 168 responses

Return on Investment

**ManageEngine Endpoint Central**
14 months

Based on 47 responses

**Remote Monitoring and Management**
7 months7 months sooner

Based on 156 responses

Perceived Cost

**ManageEngine Endpoint Central**
$$$$$

**Remote Monitoring and Management**
$$$$$

Average Discount

**ManageEngine Endpoint Central**
9%2% more

**Remote Monitoring and Management**
7%

**Pros & Cons**
from reviews

**ManageEngine Endpoint Central**
[
Ease of Use (472)
](https://www.g2.com/products/manageengine-endpoint-central/reviews?filters%5Bsentiment_snippet%5D=1736829&qs=pros-and-cons#reviews)[
Patch Management (407)
](https://www.g2.com/products/manageengine-endpoint-central/reviews?filters%5Bsentiment_snippet%5D=1733995&qs=pros-and-cons#reviews)[
Missing Features (154)
](https://www.g2.com/products/manageengine-endpoint-central/reviews?filters%5Bsentiment_snippet%5D=1734388&qs=pros-and-cons#reviews)[
Feature Issues (119)
](https://www.g2.com/products/manageengine-endpoint-central/reviews?filters%5Bsentiment_snippet%5D=1736859&qs=pros-and-cons#reviews)

**Remote Monitoring and Management**
[
Ease of Use (386)
](https://www.g2.com/products/remote-monitoring-and-management/reviews?filters%5Bsentiment_snippet%5D=1455567&qs=pros-and-cons#reviews)[
Automation (273)
](https://www.g2.com/products/remote-monitoring-and-management/reviews?filters%5Bsentiment_snippet%5D=1463653&qs=pros-and-cons#reviews)[
Missing Features (161)
](https://www.g2.com/products/remote-monitoring-and-management/reviews?filters%5Bsentiment_snippet%5D=1455868&qs=pros-and-cons#reviews)[
Limited Features (135)
](https://www.g2.com/products/remote-monitoring-and-management/reviews?filters%5Bsentiment_snippet%5D=1460622&qs=pros-and-cons#reviews)

Integrations

**ManageEngine Endpoint Central**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6833d75aee6ea97d57b9a38403a4e04b/abm.jpg "Product Avatar Image")

ABM

](https://www.g2.com/products/abm/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4ae9c98e3e78c7ecde1f4177e0e4a37f/apple.jpg "Product Avatar Image")

Apple

](https://www.g2.com/products/apple/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_72fe28d6601b472f6d1b0e39fcbcf7f1/armis.jpg "Product Avatar Image")

Armis

](https://www.g2.com/products/armis/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a2a86c6a91e53707c41a0c7ef14ebd64/assetmanage.jpg "Product Avatar Image")

AssetManage

](https://www.g2.com/products/assetmanage/reviews)[
View all
](https://www.g2.com/products/manageengine-endpoint-central/integrations)

**Remote Monitoring and Management**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_370a1cdafc1cbfb031a2eefcdb5e5ef2/acronis-acronis-cyber-protect.png "Product Avatar Image")

Acronis Cyber Protect

](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3fd8f9158be4ebbfc181b2580fb709af/acronis-cyber-protect-cloud-now-acronis-cyber-platform.png "Product Avatar Image")

Acronis Cyber Protect Cloud

](https://www.g2.com/products/acronis-cyber-protect-cloud-now-acronis-cyber-platform/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_32a91044a1cccaa46cc7b9802c9a9b34/anydesk.png "Product Avatar Image")

AnyDesk

](https://www.g2.com/products/anydesk/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/688/large_detail_c57250995c0d9a88d714b1db5beec11d.jpeg "Product Avatar Image")

Axcient

](https://www.g2.com/products/axcient/reviews)[
View all
](https://www.g2.com/products/remote-monitoring-and-management/integrations)

Screenshots

**ManageEngine Endpoint Central**
 ![ManageEngine Endpoint Central screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1903320/ManageEngine_Endpoint_Central.png)

**Remote Monitoring and Management**
 ![Remote Monitoring and Management screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1881456/Customers_Dashboard.png)

**Ratings**
from reviews

Meets Requirements

**ManageEngine Endpoint Central**

8.8

8.8978

**Remote Monitoring and Management**

8.8

8.8987

Ease of Use

**ManageEngine Endpoint Central**

8.7

8.71,020

**Remote Monitoring and Management**

9.2

9.21,141

Ease of Setup

**ManageEngine Endpoint Central**

8.7

8.7935

**Remote Monitoring and Management**

9.1

9.1993

Ease of Admin

**ManageEngine Endpoint Central**

8.8

8.8886

**Remote Monitoring and Management**

9.0

9.0633

Quality of Support

**ManageEngine Endpoint Central**

8.5

8.5921

**Remote Monitoring and Management**

9.0

9.0939

Has the product been a good partner in doing business?

**ManageEngine Endpoint Central**

8.9

8.9850

**Remote Monitoring and Management**

9.1

9.1622

Product Direction (% positive)

**ManageEngine Endpoint Central**

9.4

9.4960

**Remote Monitoring and Management**

9.3

9.3958

**Features**
ratings from reviews

Endpoint Management[Hide 1 FeatureShow 1 Feature](javascript:void(0);)

7.2

314

7.2

286

Generative AI

AI Text Summarization

7.2(tied score)

309

7.2(tied score)

280

Unified Endpoint Management (UEM)[Hide 36 FeaturesShow 36 Features](javascript:void(0);)

8.6

410

7.5

41

Scope

Endpoint Inclusiveness

8.6(won by 1.7)

291

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.9

31

Multi-OS Support

8.6(won by 0.5)

307

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

36

Security

Reporting and Alerts

8.7(won by 0.7)

325

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.0

36

Endpoint Protection

8.3(won by 1.0)

307

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.3

32

Remote Wiping

8.1(won by 2.4)

264

 (There is a greater than 0.5 difference between this product's rating and its competitors)

5.7

27

Management

Device Enrollment

8.5(won by 0.3)

287

8.2

30

Device Configuration

8.6(won by 0.8)

306

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

29

Device Compliance

8.8(won by 1.3)

298

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.5

26

Usage Information

8.7(won by 0.8)

285

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.9

29

Data Separation

8.1(won by 2.0)

249

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.1

25

Agentic AI - Unified Endpoint Management (UEM)

Autonomous Task Execution

8.1(won by 0.3)

35

7.8

10

Multi-step Planning

7.6(won by 0.1)

24

7.5

10

Cross-system Integration

7.9(won by 0.2)

33

7.7

10

Adaptive Learning

7.1

21

8.0(won by 0.9)

10

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Natural Language Interaction

7.2

23

7.7(won by 0.5)

10

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Proactive Assistance

7.8

29

8.0(won by 0.2)

11

Decision Making

7.5

22

8.0(won by 0.5)

10

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Additional Functionality

Remote Access & Monitoring

9.8(won by default)

15

Not enough data

Deployment Management

9.4(won by default)

17

Not enough data

Policy Management

8.3(won by default)

6

Not enough data

Patch Management

9.6(won by default)

20

Not enough data

Configuration Management

9.4(won by default)

6

Not enough data

Endpoint Management

9.6(won by default)

15

Not enough data

App Management

9.5(won by default)

7

Not enough data

Workflow Automation

10.0(won by default)

8

Not enough data

Mobile Content Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

BYOD Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Mobile Device Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Enterprise IT Management[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

7.8

418

8.4

96

Analysis

Threat Detection

7.5

329

8.2(won by 0.7)

79

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Platform

Unified Communications Platform

7.8

316

7.9(won by 0.1)

79

Remote Access

8.8

389

9.0(won by 0.2)

89

ITIL Policy Compliance

8.2(won by 0.1)

326

8.1

78

Asset Tracking

8.7(won by 0.4)

376

8.3

85

IT Knowledge Management

8.1

336

8.6(won by 0.5)

84

 (There is a greater than 0.5 difference between this product's rating and its competitors)

IT Asset Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Security

Endpoint Protection

8.2

338

8.4(won by 0.2)

82

Patch Management

9.0(tied score)

401

9.0(tied score)

88

Disaster Recovery

7.2

302

7.4(won by 0.2)

80

Service Management

8.2

338

8.3(won by 0.1)

82

Workflow Management

7.8

310

8.2(won by 0.4)

79

Remote Monitoring & Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

License Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Agentic AI - Enterprise IT Management

Autonomous Task Execution

6.8

11

8.5(won by 1.7)

12

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Multi-step Planning

6.8

10

8.8(won by 2.0)

13

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Cross-system Integration

8.0

10

8.6(won by 0.6)

13

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Adaptive Learning

7.8

9

8.6(won by 0.8)

12

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Natural Language Interaction

6.7

9

8.5(won by 1.8)

12

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Proactive Assistance

7.2

10

8.9(won by 1.7)

12

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Decision Making

7.8

9

8.7(won by 0.9)

13

 (There is a greater than 0.5 difference between this product's rating and its competitors)

AI/Machine Learning

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Audit Trail

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Security Tools

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Personalization and Recommendation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

IT Reporting

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Issue Auditing

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

AI IT Agents[Hide 34 FeaturesShow 34 Features](javascript:void(0);)

Not enough data

7.8

32

AI Agent Configuration

AI Agent Configuration

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Autonomous Task Execution

Autonomous Task Execution

Not enough data

Not enough data

Proactive Error Detection

Proactive Error Detection

Not enough data

Not enough data

Self Service Portal

Self Service Portal

Not enough data

Not enough data

Automated Routing

Automated Routing

Not enough data

Not enough data

Security & Compliance

Security & Compliance

Not enough data

Not enough data

IT Incident Management

IT Incident Management

Not enough data

Not enough data

Feedback Management

Feedback Management

Not enough data

Not enough data

Document Management

Document Management

Not enough data

Not enough data

Alerts/Notifications

Alerts/Notifications

Not enough data

Not enough data

Reporting/Analytics

Reporting/Analytics

Not enough data

Not enough data

Integration into Third Party Applications

Integration into Third Party Applications

Not enough data

Not enough data

Support Ticket Management

Support Ticket Management

Not enough data

Not enough data

Adaptive Learning

Adaptive Learning

Not enough data

Not enough data

Knowledge Base Integration

Knowledge Base Integration

Not enough data

Not enough data

Workflow Automation

Workflow Automation

Not enough data

Not enough data

Natural Language Processing

Natural Language Processing

Not enough data

Not enough data

Automation - AI IT Agents

Document Processing

Not enough data

8.0(won by default)

11

Feedback Collection

Not enough data

8.1(won by default)

12

Autonomy - AI IT Agents

Adaptive Responses

Not enough data

7.7(won by default)

11

Task Execution

Not enough data

7.8(won by default)

12

Independent Decision Making

Not enough data

7.9(won by default)

11

Problem Solving

Not enough data

8.3(won by default)

11

IT Ticket Management - AI IT Agents

Ticket Status Updates

Not enough data

8.1(won by default)

12

Ticket Assignment

Not enough data

7.5(won by default)

14

Automated Ticket Creation

Not enough data

7.3(won by default)

11

SLA Monitoring

Not enough data

Feature Not Available

Ticket Categorization

Not enough data

Feature Not Available

IT Support Automation - AI IT Agents

Knowledge Base Utilization

Not enough data

8.1(won by default)

12

Workflow Automation

Not enough data

8.3(won by default)

15

Real-Time Troubleshooting

Not enough data

7.8(won by default)

12

User Self-Service Assistance

Not enough data

7.9(won by default)

11

Proactive Issue Detection

Not enough data

8.2(won by default)

13

IT Service Management (ITSM) Tools[Hide 81 FeaturesShow 81 Features](javascript:void(0);)

Not enough data

8.1

190

Administration

Change Management

Not enough data

8.1(won by default)

156

Asset Management

Not enough data

8.4(won by default)

164

Reports & Analytics

Not enough data

8.7(won by default)

167

IT Asset Management

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Service Request Management

Not enough data

Not enough data

Release Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Ticket Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Problem Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Service Desk

Help Desk

Not enough data

8.6(won by default)

163

Incident Reports

Not enough data

8.3(won by default)

156

Process Workflow

Not enough data

8.4(won by default)

155

Customizable Reports

Not enough data

Not enough data

Management

Reporting

Not enough data

8.6(won by default)

156

Administration Console

Not enough data

8.8(won by default)

155

Asset Management

Not enough data

8.5(won by default)

154

Policy Dictation

Not enough data

8.1(won by default)

146

Access Management

Not enough data

8.7(won by default)

151

Real-Time Reporting

Not enough data

Not enough data

Functionality

Ticketing System

Not enough data

8.5(won by default)

161

Performance Logging

Not enough data

8.5(won by default)

151

Alerting

Not enough data

8.9(won by default)

158

Automation

Not enough data

8.7(won by default)

156

Agentic AI - IT Service Management (ITSM) Tools

Autonomous Task Execution

Not enough data

7.4(won by default)

21

Multi-step Planning

Not enough data

6.9(won by default)

21

Cross-system Integration

Not enough data

7.0(won by default)

21

Adaptive Learning

Not enough data

7.0(won by default)

21

Natural Language Interaction

Not enough data

7.3(won by default)

20

Proactive Assistance

Not enough data

7.1(won by default)

21

Decision Making

Not enough data

7.3(won by default)

20

Third-Party Integrations

Not enough data

Not enough data

Resource Allocation & Planning

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Prioritization

Not enough data

Not enough data

Service History

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Service Catalog

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Support Ticket Tracking

Not enough data

Not enough data

Automated Routing

Not enough data

Not enough data

Macros/Templated Responses

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Search

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

Remote Access & Monitoring

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Remote Support[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

Not enough data

7.8

486

Administration

Screen Sharing

Not enough data

8.7(won by default)

445

File Sharing

Not enough data

8.4(won by default)

440

Session Recording

Not enough data

7.3(won by default)

382

Unattended Remote Access

Not enough data

8.9(won by default)

448

Multi - Session Handling

Not enough data

8.2(won by default)

423

Multi-Monitor Support

Not enough data

8.2(won by default)

444

Maintenance

Remote Reboot

Not enough data

8.9(won by default)

449

Remote Printing

Not enough data

7.8(won by default)

391

Communication 

VoIP

Not enough data

6.1(won by default)

364

Video Conference Call

Not enough data

6.1(won by default)

357

Screen Annotations

Not enough data

6.9(won by default)

367

Text Chat

Not enough data

Feature Not Available

Security

Data Encryption

Not enough data

7.8(won by default)

381

Compliance

Not enough data

8.0(won by default)

388

Device Support

Mobile Device Access

Not enough data

7.4(won by default)

390

Multi-Platform Support

Not enough data

8.2(won by default)

398

Cross-Platform

Not enough data

8.2(won by default)

393

Video Support

Not enough data

Not enough data

Performance

Reporting

Not enough data

8.2(won by default)

428

Additional Functionality

Remote Monitoring & Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Session Transfer

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

API

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

IT Asset Management[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

Not enough data

7.9

242

Asset Inventory

Hardware Asset Inventory

Not enough data

8.9(won by default)

229

Software Asset Inventory

Not enough data

8.8(won by default)

222

Cloud Asset Inventory

Not enough data

7.8(won by default)

210

Mobile Asset Inventory

Not enough data

7.1(won by default)

206

Asset Discovery

Not enough data

7.9(won by default)

216

Generative AI

AI Text Generation

Not enough data

7.2(won by default)

194

AI Text Generation

Not enough data

7.1(won by default)

191

Generative AI

Not enough data

Not enough data

Agentic AI - IT Asset Management

Autonomous Task Execution

Not enough data

8.1(won by default)

31

Multi-step Planning

Not enough data

7.8(won by default)

31

Cross-system Integration

Not enough data

8.1(won by default)

31

Adaptive Learning

Not enough data

7.6(won by default)

31

Natural Language Interaction

Not enough data

7.9(won by default)

30

Proactive Assistance

Not enough data

8.0(won by default)

31

Decision Making

Not enough data

7.7(won by default)

31

Management

Central Dashboard

Not enough data

8.8(won by default)

219

Asset Policy Management

Not enough data

8.1(won by default)

209

Risk Management

Not enough data

7.6(won by default)

207

Integrations

Not enough data

8.0(won by default)

214

User Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Requisition Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Maintenance Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Problem Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Procurement Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Additional Functionality

Cost Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

AI Agents For Business Operations[Hide 76 FeaturesShow 76 Features](javascript:void(0);)

Not enough data

9.4

22

Automation - AI Agents

Sales Follow-Up

Not enough data

Feature Not Available

Customer Interaction Automation

Not enough data

Feature Not Available

Lead Generation

Not enough data

Feature Not Available

Document Processing

Not enough data

Feature Not Available

Feedback Collection

Not enough data

Feature Not Available

Natural Language Processing

Not enough data

Not enough data

Simulation and Scenario Generation

Not enough data

Not enough data

Responses

Personalization

Not enough data

9.8(won by default)

9

Route To Human

Not enough data

9.0(won by default)

8

Natural Language Understanding (NLU)

Not enough data

9.1(won by default)

9

Multi-Language

Not enough data

Not enough data

Autonomy - AI Agents

Independent Decision Making

Not enough data

9.2(won by default)

8

Adaptive Responses

Not enough data

9.6(won by default)

8

Task Execution

Not enough data

9.6(won by default)

8

Problem Solving

Not enough data

9.8(won by default)

10

Platform

Conversation Editor

Not enough data

9.6(won by default)

8

Integration

Not enough data

9.5(won by default)

11

Human-In-The-Loop

Not enough data

9.4(won by default)

8

Drag & Drop Editor

Not enough data

Not enough data

Human-in-the-loop (HITL)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

9.7(won by default)

11

AI Text Summarization

Not enough data

9.2(won by default)

10

Additional Functionality

Agent Collaboration

Not enough data

Not enough data

Data Governance

Not enough data

Not enough data

Prompt Engineering

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

For No-Code Development

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Dynamic Modeling

Not enough data

Not enough data

API

Not enough data

Not enough data

Memory Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Scalability

Not enough data

Not enough data

Cost Management

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Natural Language Interface

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Multiple LLM Models

Not enough data

Not enough data

Integration Management

Not enough data

Not enough data

Customizable Frameworks

Not enough data

Not enough data

Pre-built Templates

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Intent Recognition

Not enough data

Not enough data

Contextual Guidance

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Attended Automation

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

For Sales/Marketing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Business Process Automation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Deep Learning

Not enough data

Not enough data

Code-free Development

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Transfers/Routing

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Unattended Automation

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Proactive Error Detection

Not enough data

Not enough data

Network Monitoring[Hide 109 FeaturesShow 109 Features](javascript:void(0);)

Not enough data

8.1

316

Functionality

Performance Monitoring

Not enough data

8.9(won by default)

286

Alerting

Not enough data

8.9(won by default)

294

Improvement Suggestions

Not enough data

8.2(won by default)

275

Multi-Network Capability

Not enough data

8.6(won by default)

265

Monitoring - Network Monitoring

Automated Network Discovery

Not enough data

8.6(won by default)

40

360-Degree Network Visibility

Not enough data

8.3(won by default)

36

Real-Time Monitoring

Not enough data

8.8(won by default)

36

Bandwidth Monitoring

Not enough data

Not enough data

IP Address Monitoring

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Multi-Location Monitoring

Not enough data

Not enough data

Analytics - Network Monitoring

Predictive Performance Analytics

Not enough data

8.2(won by default)

35

Packet & Flow Analysis

Not enough data

8.0(won by default)

35

Management

Performance Baseline

Not enough data

8.4(won by default)

262

Data Visualization

Not enough data

8.4(won by default)

263

Path Analysis

Not enough data

8.0(won by default)

251

Real-Time Data

Not enough data

Not enough data

Historical Trend Analysis

Not enough data

Not enough data

Security - Network Monitoring

Encrypted Data Transmission

Not enough data

8.5(won by default)

36

Zero Trust and Identity Management

Not enough data

7.9(won by default)

38

Integrated Network Security

Not enough data

8.3(won by default)

36

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Capacity Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Remediation Management

Not enough data

Not enough data

Network Resource Management

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Network Performance - Network Monitoring

Dynamic Network Optimization

Not enough data

8.2(won by default)

35

Automated Tasks Routing

Not enough data

8.2(won by default)

36

AI Automation - Network Monitoring

Machine Learning-Based Anomaly Detection

Not enough data

7.7(won by default)

34

Self-Healing Networks

Not enough data

7.5(won by default)

34

Predictive Network Maintenance

Not enough data

7.5(won by default)

34

Agentic AI - Network Monitoring

Autonomous Task Execution

Not enough data

7.5(won by default)

29

Multi-step Planning

Not enough data

7.6(won by default)

29

Cross-system Integration

Not enough data

7.7(won by default)

30

Adaptive Learning

Not enough data

7.4(won by default)

30

Natural Language Interaction

Not enough data

7.6(won by default)

30

Proactive Assistance

Not enough data

7.4(won by default)

29

Decision Making

Not enough data

7.6(won by default)

29

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Audit Trail

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Self-Updating Maps

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Dependency Tracking

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Data Connectors

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Map Exporting

Not enough data

Not enough data

API

Not enough data

Not enough data

Color Codes/Icons

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Web Traffic Reporting

Not enough data

Not enough data

Downtime Tracking

Not enough data

Not enough data

Threshold Alerts

Not enough data

Not enough data

Simple Network Management Protocol (SNMP)

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Troubleshooting

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Network Mapping

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Virtualization

Not enough data

Not enough data

Baseline Manager

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Bug/Issue Capture

Not enough data

Not enough data

Mobile Network Troubleshooting

Not enough data

Not enough data

Issue Auditing

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Remote Monitoring & Management (RMM)[Hide 79 FeaturesShow 79 Features](javascript:void(0);)

Not enough data

8.2

857

Inventory Management - Remote Monitoring & Management (RMM)

Device Management

Not enough data

9.0(won by default)

670

|

Verified

Asset Management

Not enough data

8.4(won by default)

117

ITIL Policy Compliance

Not enough data

8.0(won by default)

73

User Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Mobile Device Management

Not enough data

Not enough data

Monitoring and Management

Remote Monitoring

Not enough data

9.2(won by default)

702

|

Verified

Asset Tracking

Not enough data

8.3(won by default)

555

|

Verified

Application Deployment

Not enough data

8.3(won by default)

563

|

Verified

Patch Management

Not enough data

8.7(won by default)

655

|

Verified

Asset Tracking

Not enough data

8.4(won by default)

83

Support Ticket Management

Not enough data

10.0(won by default)

5

Help Desk Management

Not enough data

10.0(won by default)

5

Deployment Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

IT Incident Management

Not enough data

Not enough data

Remediation Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Network Monitoring

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Network Monitoring

Not enough data

Not enough data

IT Operations & Workflow - Remote Monitoring & Management (RMM)

Workflow Management

Not enough data

8.8(won by default)

126

Service Management

Remote Access

Not enough data

9.1(won by default)

666

|

Verified

Service Management (Issue Prioritization)

Not enough data

8.9(won by default)

102

Ticketing

Not enough data

9.0(won by default)

176

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Agentic AI - Remote Monitoring & Management (RMM)

Autonomous Task Execution

Not enough data

8.1(won by default)

106

Multi-step Planning

Not enough data

7.5(won by default)

80

Cross-system Integration

Not enough data

7.9(won by default)

90

Adaptive Learning

Not enough data

7.7(won by default)

81

Natural Language Interaction

Not enough data

7.9(won by default)

81

Proactive Assistance

Not enough data

7.7(won by default)

87

Decision Making

Not enough data

7.4(won by default)

80

Third-Party Integrations

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Additional Functionality

Dashboard

Not enough data

8.0(won by default)

5

Customizable Reports

Not enough data

5.0(won by default)

6

Reporting/Analytics

Not enough data

5.0(won by default)

5

Audit Trail

Not enough data

Not enough data

Build Automation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Endpoint Protection

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Security Tools

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Device Auto Discovery

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

For MSPs

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Real-time Alerts

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Network Security

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

ServiceNow Store Apps[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

8.7

33

Not enough data

ServiceNow Apps

ServiceNow Integration

8.4(won by default)

25

Not enough data

Value

8.8(won by default)

27

Not enough data

Agentic AI - ServiceNow Store Apps

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Help Desk[Hide 74 FeaturesShow 74 Features](javascript:void(0);)

Not enough data

8.1

360

Ticket and Case Management

Ticket Creation User Experience

Not enough data

8.6(won by default)

311

Workflow

Not enough data

8.5(won by default)

307

Automated Response

Not enough data

8.3(won by default)

299

Service Level Agreement (SLA) Management

Not enough data

8.2(won by default)

291

Attachments/Screencasts

Not enough data

8.4(won by default)

296

Ticket Collaboration

Not enough data

8.3(won by default)

297

Customer/Contact Database

Not enough data

8.2(won by default)

289

Ticket Management

Not enough data

10.0(won by default)

5

Ticket Response User Experience

Not enough data

8.6(won by default)

310

Workflow Management

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

Inbox Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

7.2(won by default)

235

AI Text Summarization

Not enough data

7.3(won by default)

236

Generative AI

Not enough data

Not enough data

Agentic AI - Help Desk

Autonomous Task Execution

Not enough data

8.3(won by default)

31

Natural Language Interaction

Not enough data

8.4(won by default)

30

Proactive Assistance

Not enough data

8.5(won by default)

31

Communication Channels

Customer Portal

Not enough data

8.3(won by default)

292

Email to Case

Not enough data

8.7(won by default)

290

Live Chat Support

Not enough data

8.1(won by default)

283

Social Media Integration

Not enough data

6.4(won by default)

268

Voice

Not enough data

6.2(won by default)

265

Video Chat

Not enough data

Not enough data

Platform

Reporting

Not enough data

8.2(won by default)

318

Activity Dashboard

Not enough data

8.5(won by default)

313

Customization 

Not enough data

7.8(won by default)

306

User, Role, and Access Management

Not enough data

8.5(won by default)

308

Third-Party Integrations

Not enough data

8.0(won by default)

309

Mobile User Support

Not enough data

7.2(won by default)

298

Mobile Access

Not enough data

Not enough data

Additional Functionality

Automated Routing

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Key Performance Indicators

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Voice Recognition

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Task Automation

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Language Detection

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

API

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Macros/Templated Responses

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Service Desk[Hide 61 FeaturesShow 61 Features](javascript:void(0);)

Not enough data

8.2

245

Incident Management

Automate Ticket Routing

Not enough data

8.4(won by default)

211

Ticket Prioritization

Not enough data

8.5(won by default)

214

Ticket Notifications

Not enough data

8.8(won by default)

209

Knowledge Base

Not enough data

8.2(won by default)

216

Knowledge Base/Ticket Integration

Not enough data

8.1(won by default)

205

Real-Time Notifications

Not enough data

Not enough data

Reporting

Dashboards

Not enough data

8.6(won by default)

216

Time Tracking

Not enough data

8.5(won by default)

211

Surveys

Not enough data

7.8(won by default)

201

Activity Tracking

Not enough data

Not enough data

Access & Usability

Mobile

Not enough data

7.4(won by default)

209

Self Service

Not enough data

8.6(won by default)

206

Active Directory

Not enough data

8.0(won by default)

202

Multi-Channel Access

Not enough data

8.3(won by default)

197

Mobile Access

Not enough data

Not enough data

Agentic AI - Service Desk

Autonomous Task Execution

Not enough data

8.4(won by default)

26

Multi-step Planning

Not enough data

8.0(won by default)

25

Cross-system Integration

Not enough data

8.0(won by default)

24

Adaptive Learning

Not enough data

8.1(won by default)

25

Natural Language Interaction

Not enough data

8.1(won by default)

25

Proactive Assistance

Not enough data

7.6(won by default)

25

Decision Making

Not enough data

8.0(won by default)

25

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Project Management

Not enough data

Not enough data

Procurement Management

Not enough data

Not enough data

CMDB

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

IT Risk Management

Not enough data

Not enough data

Service Catalog

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Localization Automation

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customer Support

Not enough data

Not enough data

Scheduled/Automated Reports

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Release & Deployment

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Problem Management

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

API

Not enough data

Not enough data

IT Asset Management

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Show 10 feature categories with incomplete data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Patch Management[Hide 38 FeaturesShow 38 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Alerts/Notifications

Not enough data

Not enough data

Patch Prioritization

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Network Wide Management

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

IT Asset Tracking

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Automatic Patch Deployment

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Customization

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Patch Testing

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Automatic Scans

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Vulnerability Management[Hide 36 FeaturesShow 36 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Certificate Assessment

Not enough data

Not enough data

API

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Automated Containment

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Asset Discovery

Not enough data

Not enough data

Penetration Testing

Not enough data

Not enough data

Runtime Container Security

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Threat Intelligence

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Vulnerability Management

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Vulnerability Assessment

Not enough data

Not enough data

Asset Tagging

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Vulnerability/Threat Prioritization

Not enough data

Not enough data

Vulnerability Protection

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

SQL Injections

Not enough data

Not enough data

Endpoint Protection Platforms[Hide 82 FeaturesShow 82 Features](javascript:void(0);)

Not enough data

Not enough data

Administration

Compliance

Not enough data

Not enough data

Web Control

Not enough data

Not enough data

Application Control

Not enough data

Not enough data

Asset Management

Not enough data

Not enough data

Device Control

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Password Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Endpoint Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

PCI Compliance

Not enough data

Not enough data

Web Threat Management

Not enough data

Not enough data

Device Management

Not enough data

Not enough data

Functionality

System Isolation

Not enough data

Not enough data

Firewall

Not enough data

Not enough data

Endpoint Intelligence

Not enough data

Not enough data

Anomaly/Malware Detection

Not enough data

Not enough data

Analysis

Automated Remediation

Not enough data

Not enough data

Incident Reports

Not enough data

Not enough data

Behavioral Analysis

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Additional Functionality

SSL Security

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

API

Not enough data

Not enough data

Threat Response

Not enough data

Not enough data

Endpoint Protection

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Application Security

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Network Security

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Financial Data Protection

Not enough data

Not enough data

Anti Virus

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Virus Definition Update

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

VPN

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Anti Spam

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Behavioral Analytics

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

IOC Verification

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Whitelisting/Blacklisting

Not enough data

Not enough data

Activity Monitoring

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Tokenization

Not enough data

Not enough data

Web Traffic Reporting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Professional Services Automation[Hide 73 FeaturesShow 73 Features](javascript:void(0);)

Not enough data

Not enough data

Customer Management

Customer Profiles

Not enough data

Not enough data

Sales

Not enough data

Not enough data

Marketing

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Project Management

Project Planning

Not enough data

Not enough data

Project Tracking

Not enough data

Not enough data

Resource Definition

Not enough data

Not enough data

Resource Management

Not enough data

Not enough data

Resource Allocation & Planning

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Project Time Tracking

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Accounting

Revenue Recognition

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Payments

Not enough data

Not enough data

Project Accounting

Not enough data

Not enough data

Budget Tracking

Not enough data

Not enough data

Time & Expense Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Billable Items Tracking

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Multiple Projects

Not enough data

Not enough data

Portfolio Management

Portfolio Definition

Not enough data

Not enough data

Portfolio Performance

Not enough data

Not enough data

Risk

Not enough data

Not enough data

Portfolio Mix

Not enough data

Not enough data

Analytics

Forecasting

Not enough data

Not enough data

Reporting

Not enough data

Not enough data

KPIs

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Administration

Standard Integrations

Not enough data

Not enough data

Workflow

Not enough data

Not enough data

Access Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Portfolio Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Platform

APIs

Not enough data

Not enough data

Internationalization

Not enough data

Not enough data

Performance and Reliability

Not enough data

Not enough data

Mobile

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Artificial Intelligence - Professional Services Automation

Predictive Forecasting

Not enough data

Not enough data

Smart task suggestions

Not enough data

Not enough data

Automated workflows

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Proposal Generation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Professional Services Automation

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Additional Functionality

Activity Dashboard

Not enough data

Not enough data

Gantt/Timeline View

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

CRM

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Project Templates

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Antivirus[Hide 43 FeaturesShow 43 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Real-Time Monitoring

Not enough data

Not enough data

API

Not enough data

Not enough data

Threat Protection

Not enough data

Not enough data

Spam Blocker

Not enough data

Not enough data

Spam Quarantine

Not enough data

Not enough data

Real-time Alerts

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Remote Update/Installation

Not enough data

Not enough data

DDoS Protection

Not enough data

Not enough data

Automatic Scans

Not enough data

Not enough data

Vulnerability/Threat Prioritization

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Endpoint Protection

Not enough data

Not enough data

Identity Theft Protection

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Virus Definition Update

Not enough data

Not enough data

VPN

Not enough data

Not enough data

Tracker Blocking

Not enough data

Not enough data

Data Loss Prevention

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Webcam Protection

Not enough data

Not enough data

Anomaly/Malware Detection

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Password Management

Not enough data

Not enough data

Phishing Protection

Not enough data

Not enough data

Email Attachment Protection

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Network Security

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Threat Response

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Next-Generation Firewall

Not enough data

Not enough data

Application Security

Not enough data

Not enough data

Whitelisting/Blacklisting

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Autonomous Endpoint Management (AEM)[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI - Autonomous Endpoint Management

Behavioral Analysis

Not enough data

Feature Not Available

Adaptive

Not enough data

Feature Not Available

Predictive

Not enough data

Feature Not Available

Monitoring and Management - Autonomous Endpoint Management

Patch Management

Not enough data

Feature Not Available

Self-Healing

Not enough data

Not enough data

Oversees

Not enough data

Feature Not Available

Centralized Dashboard

Not enough data

Feature Not Available

Server Monitoring[Hide 86 FeaturesShow 86 Features](javascript:void(0);)

Not enough data

Not enough data

Visibility 

Activity Dashboard

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Uptime Reporting

Not enough data

Not enough data

Customizable Dashboard

Not enough data

Not enough data

Web Traffic Reporting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

Threshold Alerts

Not enough data

Not enough data

Email Alerts

Not enough data

Not enough data

Monitoring and Management

Capacity Management

Not enough data

Not enough data

Automation

Not enough data

Not enough data

Performance Baseline

Not enough data

Not enough data

Bandwidth Monitoring

Not enough data

Not enough data

Immediate Alert Notification

Not enough data

Not enough data

Proactive Server Monitoring Software

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Patch Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Remote Monitoring & Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

CPU Monitoring

Not enough data

Not enough data

Network Monitoring

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Server Monitoring

Not enough data

Not enough data

Email Monitoring

Not enough data

Not enough data

Performance Monitoring

Not enough data

Not enough data

Asset Lifecycle Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Credential Management

Not enough data

Not enough data

Password Management

Not enough data

Not enough data

Virtual Machine Monitoring

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Database Monitoring

Not enough data

Not enough data

Cloud environment support

Server Monitoring For Cloud Deployments

Not enough data

Not enough data

Software Scaling

Not enough data

Not enough data

Agentic AI - Server Monitoring

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Capacity Planning

Not enough data

Not enough data

Additional Functionality

Authentication

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Automatic Backup

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Event Logs

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Dashboard Creation

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

API

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Data Migration

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Disaster Recovery

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Diagnostic Tools

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Event Tracking

Not enough data

Not enough data

Baseline Manager

Not enough data

Not enough data

Endpoint Protection[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

System Control

Device Control

Not enough data

Not enough data

Web Control

Not enough data

Not enough data

Application Control

Not enough data

Not enough data

Asset Management

Not enough data

Not enough data

System Isolation

Not enough data

Not enough data

Vulnerability Prevention

Endpoint Intelligence

Not enough data

Not enough data

Firewall

Not enough data

Not enough data

Malware Detection

Not enough data

Not enough data

Security Management

Incident Reports

Not enough data

Not enough data

Security Validation

Not enough data

Not enough data

Compliance 

Not enough data

Not enough data

AI Agents[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - AI Agents

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![ManageEngine Endpoint Central](https://images.g2crowd.com/uploads/product/hd_favicon/2f2a2afbb752a606964794b3d43d3fda/manageengine-endpoint-central.svg "ManageEngine Endpoint Central")](https://www.g2.com/products/manageengine-endpoint-central/reviews)

ManageEngine Endpoint Central

Small-Business(50 or fewer emp.)

10.6%

Mid-Market(51-1000 emp.)

64.7%

Enterprise(\> 1000 emp.)

24.7%

[![Remote Monitoring and Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/remote-monitoring-and-management.svg "Remote Monitoring and Management")](https://www.g2.com/products/remote-monitoring-and-management/reviews)

Remote Monitoring and Management

Small-Business(50 or fewer emp.)

55.6%

Mid-Market(51-1000 emp.)

31.0%

Enterprise(\> 1000 emp.)

13.4%

Small-Business

(50 or fewer emp.)

10.6%

55.6%

Mid-Market

(51-1000 emp.)

64.7%

31.0%

Enterprise

(\> 1000 emp.)

24.7%

13.4%

Reviewers' Industry

[![ManageEngine Endpoint Central](https://images.g2crowd.com/uploads/product/hd_favicon/2f2a2afbb752a606964794b3d43d3fda/manageengine-endpoint-central.svg "ManageEngine Endpoint Central")](https://www.g2.com/products/manageengine-endpoint-central/reviews)
ManageEngine Endpoint Central

Information Technology and Services

14.7%

Financial Services

6.5%

Hospital & Health Care

4.9%

Banking

4.6%

Manufacturing

4.4%

Other

64.9%

[![Remote Monitoring and Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/remote-monitoring-and-management.svg "Remote Monitoring and Management")](https://www.g2.com/products/remote-monitoring-and-management/reviews)
Remote Monitoring and Management

Information Technology and Services

30.8%

Computer & Network Security

12.1%

Manufacturing

3.2%

Consumer Services

3.1%

Marketing and Advertising

2.7%

Other

48.1%

FAQs

## ManageEngine Endpoint Central vs Atera FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between ManageEngine Endpoint Central vs Atera?

ManageEngine Endpoint Central and Atera differ most clearly in reviewer-cited strengths, with Endpoint Central leading on asset management and Atera on automation and ticketing.

| [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) | [Atera](https://www.g2.com/products/atera/reviews) |
| --- | --- |
| 4.5/5 (1,130 reviews) | 4.6/5 (1,247 reviews) |
| Mid-Market | Small-Business |
| 8.7 | 9.2 |
| 8.5 | 9.0 |
| Asset Management (211 all-time mentions) | Automation (273 all-time mentions) |

### How do the pricing models of ManageEngine Endpoint Central and Atera compare?

Atera is considered the stronger value by reviewers, reflected in its higher satisfaction with pricing and cost-related dimensions.

- **ManageEngine Endpoint Central:** Reviewers describe the pricing as reasonable and competitive, with several noting the comprehensive feature set at its price point.
- **Atera:** Reviewers consistently highlight the per-technician pricing model as a major cost-saving advantage, especially for MSPs and growing teams.
- **Switching reasons:** Many reviewers cite Atera's pricing model as a key reason for switching, particularly when scaling device management without increasing software overhead.

### What are the best alternatives to ManageEngine Endpoint Central and Atera?

The top 3 alternatives to ManageEngine Endpoint Central and Atera are NinjaOne, TeamViewer, and Hexnode UEM.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) | 4.5/5 (1,130 reviews) | Mid-Market | Reviewers describe pricing as reasonable and competitive | Asset Management (211 all-time mentions) |
| [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5 (1,247 reviews) | Small-Business | Per-technician pricing model is a major cost-saving advantage | Automation (273 all-time mentions) |
| [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5,025 reviews) | Mid-Market | — | Ease of Use and Fast Deployment |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4,154 reviews) | Small-Business | — | Remote Access and Support |
| [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) | 4.5/5 (274 reviews) | Mid-Market | — | Unified Device Management |

### Which Unified Endpoint Management (UEM) features should I prioritize when comparing ManageEngine Endpoint Central and Atera?

Buyers should prioritize Patch Management, Automation, Asset Management, Remote Access, and Ticketing System when comparing ManageEngine Endpoint Central and Atera.

- **Patch Management:** ManageEngine Endpoint Central (115 all-time mentions), Atera (107 all-time mentions)
- **Automation:** ManageEngine Endpoint Central (automation features cited in recent reviews), Atera (273 all-time mentions)
- **Asset Management:** ManageEngine Endpoint Central (211 all-time mentions), Atera (asset inventory cited in recent reviews)
- **Remote Access:** ManageEngine Endpoint Central (209 all-time mentions), Atera (remote access cited in recent reviews)
- **Ticketing System:** Atera (136 all-time mentions), ManageEngine Endpoint Central (ticketing not a top-cited theme)

### What are the pros and cons of ManageEngine Endpoint Central vs Atera?

ManageEngine Endpoint Central's headline strength is asset management, while Atera's is automation and ticketing.

- **ManageEngine Endpoint Central strengths:** Asset Management (211 all-time mentions), Software Deployment (283), Security (222), Remote Access (209), Patching Efficiency (115)
- **ManageEngine Endpoint Central trade-offs:** Missing Features (154), Remote Access Issues (79), Agent Issues (71), Complex Interface for New Users (recurring in recent reviews)
- **Atera strengths:** Automation (273 all-time mentions), Features (260), Ticketing System (136), Patch Management (107), All-in-One Solution (103)
- **Atera trade-offs:** Reviewers note reporting and customization could be more flexible, and some advanced monitoring features are less mature for complex environments.

### Is ManageEngine Endpoint Central or Atera better for small businesses?

Atera is the better fit for small businesses, as it is most popular in the Small-Business segment and reviewers highlight its ease of use and cost-saving pricing model.

- **ManageEngine Endpoint Central:** Most popular in the Mid-Market segment, with reviewers noting its comprehensive feature set but a steeper learning curve for new administrators.
- **Atera:** Most popular in the Small-Business segment, with reviewers consistently citing ease of setup, intuitive interface, and strong value for smaller teams.

### Which Unified Endpoint Management (UEM) platform has better integrations?

Atera is favored for integrations, with more frequent reviewer mentions of third-party tool compatibility.

- **ManageEngine Endpoint Central:** Integrates with Apple, mentioned in recent reviews.
- **Atera:** Integrates with AnyDesk (34 all-time mentions), Splashtop, and other remote desktop clients, with reviewers highlighting these integrations as valuable for remote support.

### How do ManageEngine Endpoint Central and Atera compare on customer support?

Atera leads on Quality of Support, with a 0.5-point advantage over ManageEngine Endpoint Central (9.0 vs 8.5).

- **ManageEngine Endpoint Central:** Reviewers describe support as responsive and knowledgeable, with many citing quick resolution of issues and helpful documentation.
- **Atera:** Reviewers consistently praise support for being quick to resolve issues, highly responsive, and helpful during onboarding and troubleshooting.

### Which is easier to implement, ManageEngine Endpoint Central or Atera?

Atera is easier to implement, with a 0.5-point higher Ease of Setup score (9.2 vs 8.7) and reviewers highlighting its fast onboarding.

- **ManageEngine Endpoint Central:** Reviewers note the initial setup is straightforward but mention a learning curve due to the platform's comprehensive feature set.
- **Atera:** Reviewers consistently describe the setup as very easy, with agent deployment and onboarding completed quickly, often within hours.

### Which product has better Patch Management?

ManageEngine Endpoint Central and Atera are both highly rated for Patch Management, with near-equal all-time mention counts and strong reviewer sentiment.

- **ManageEngine Endpoint Central:** Patch Management cited in 115 all-time reviews, with reviewers highlighting automation, reliability, and comprehensive scheduling options.
- **Atera:** Patch Management cited in 107 all-time reviews, with reviewers praising automated patching schedules, clear patch status visibility, and ease of use for maintaining compliance.

Alternatives

**ManageEngine Endpoint Central Alternatives**

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

[
NinjaOne
](/products/ninjaone/reviews)

 ![N-able N-central](https://images.g2crowd.com/uploads/product/hd_favicon/928b13dfa0058727f6a4de7532b1a0c8/n-able-n-central.svg "N-able N-central")

[
N-able N-central
](/products/n-able-n-central/reviews)

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![Hexnode UEM](https://images.g2crowd.com/uploads/product/hd_favicon/c30bf0cf0f696bc549a839e21814c16c/hexnode-uem.svg "Hexnode UEM")

[
Hexnode UEM
](/products/hexnode-uem/reviews)

**Remote Monitoring and Management Alternatives**

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

[
NinjaOne
](/products/ninjaone/reviews)

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![SuperOps](https://images.g2crowd.com/uploads/product/hd_favicon/fb255e941256da5bc91fa45318fae50d/superops.svg "SuperOps")

[
SuperOps
](/products/superops/reviews)

 ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice")

[
Freshservice
](/products/freshservice/reviews)