# ManageEngine Endpoint Central MSP vs SureMDM by 42Gears Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SureMDM by 42Gears excels in user satisfaction, boasting a higher overall rating compared to ManageEngine Endpoint Central MSP. Users appreciate its **reliable and easy-to-use device management** capabilities, particularly highlighting features like remote management and strong device control.
- **According to verified reviews** , SureMDM's implementation process is praised for being straightforward and intuitive, making it easy for teams to get started quickly. In contrast, some users of ManageEngine Endpoint Central MSP mention that while it offers a bundled service, the initial setup can be more complex.
- **Users say** that SureMDM provides exceptional customer support, with quick and helpful responses. This is a significant advantage for organizations that require ongoing assistance. On the other hand, ManageEngine Endpoint Central MSP's support is noted to be less responsive, which can be a drawback for users needing immediate help.
- **Reviewers mention** that SureMDM is particularly effective for managing Windows and Android devices, making it a versatile choice for diverse environments. Meanwhile, ManageEngine Endpoint Central MSP is recognized for its **effortless patch deployment** capabilities, which is a strong point for users focused on maintaining system security.
- **G2 reviewers highlight** that SureMDM's features, such as RDP, restrictions, and location tracking, are easy to apply, enhancing day-to-day usability. In contrast, while ManageEngine Endpoint Central MSP offers powerful tools for asset and patch management, some users feel that its interface could be more user-friendly.
- **According to recent feedback** , SureMDM's high scores in areas like endpoint protection and remote wiping indicate a strong focus on security, which is crucial for many organizations. Conversely, ManageEngine Endpoint Central MSP's lower scores in these areas suggest that users may have concerns about its security features compared to SureMDM.



| | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 27 | 98 | 
| **Largest Market Segment** | Mid-Market (48.1% of reviews) | Mid-Market (46.9% of reviews) | 
| **Entry Level Price** | No pricing available | $3.99 Per Month | 

---
## Top Pros & Cons

### ManageEngine Endpoint Central MSP

Pros:
- Easy Deployment (4 reviews)
- Asset Management (3 reviews)

Cons:
- Missing Features (2 reviews)
- Clunky Interface (1 reviews)

### SureMDM by 42Gears

Pros:
- Ease of Use (39 reviews)
- Customer Support (35 reviews)

Cons:
- Device Management (7 reviews)
- Improvement Needed (7 reviews)

---
## Ratings Comparison
| Rating | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
  | **Meets Requirements** | 8.3 (23 reviews) | 9.4 (91 reviews) | 
  | **Ease of Use** | 8.7 (25 reviews) | 9.0 (94 reviews) | 
  | **Ease of Setup** | 8.1 (21 reviews) | 8.9 (89 reviews) | 
  | **Ease of Admin** | 8.7 (22 reviews) | 9.2 (79 reviews) | 
  | **Quality of Support** | 8.0 (23 reviews) | 9.2 (89 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (20 reviews) | 9.4 (78 reviews) | 
  | **Product Direction (% positive)** | 8.5 (24 reviews) | 9.7 (90 reviews) | 

---
## Pricing

### ManageEngine Endpoint Central MSP

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### SureMDM by 42Gears

#### Entry-Level Pricing

Plan: Standard 

Price: $3.99 Per Month

Description: The above pricing is Per Month Per Device when Billed Annually

Key Features:
- Multi-OS support
- Device Enrollment
- Application Management

[Browse all 3 editions](https://www.g2.com/products/suremdm-by-42gears/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central MSP** | 8.1/10 | 5 |
| **SureMDM by 42Gears** | 9.1/10 | 30 |

#### Scope

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Endpoint Inclusiveness** | 8.0 (5 reviews) | 8.9 (25 reviews) | 
| **Multi-OS Support** | 9.0 (5 reviews) | 8.9 (25 reviews) | 

#### Security

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Reporting and Alerts** | 8.0 (5 reviews) | 9.1 (26 reviews) | 
| **Endpoint Protection** | 6.7 (5 reviews) | 8.8 (26 reviews) | 
| **Remote Wiping** | 7.7 (5 reviews) | 9.3 (23 reviews) | 

#### Management

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Device Enrollment** | 9.0 (5 reviews) | 9.4 (25 reviews) | 
| **Device Configuration** | 9.0 (5 reviews) | 9.3 (26 reviews) | 
| **Device Compliance** | 8.0 (5 reviews) | 9.1 (25 reviews) | 
| **Usage Information** | 8.0 (5 reviews) | 9.2 (24 reviews) | 
| **Data Separation** | 7.3 (5 reviews) | 8.9 (24 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central MSP** | N/A | N/A |
| **SureMDM by 42Gears** | 8.7/10 | 28 |

#### Administration

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.1 (25 reviews) | 
| **File Sharing** | Not enough data | 9.2 (25 reviews) | 
| **Session Recording** | Not enough data | 8.8 (24 reviews) | 
| **Unattended Remote Access** | Not enough data | 8.8 (24 reviews) | 
| **Multi - Session Handling** | Not enough data | 8.5 (22 reviews) | 
| **Multi-Monitor Support** | Not enough data | 8.8 (22 reviews) | 

#### Maintenance

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Remote Reboot** | Not enough data | 8.8 (23 reviews) | 
| **Remote Printing** | Not enough data | 8.2 (21 reviews) | 

#### Communication 

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Text Chat** | Not enough data | 8.6 (23 reviews) | 
| **VoIP** | Not enough data | 7.6 (21 reviews) | 
| **Video Conference Call** | Not enough data | 7.2 (20 reviews) | 
| **Screen Annotations** | Not enough data | 8.3 (20 reviews) | 

#### Security

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Data Encryption** | Not enough data | 9.0 (23 reviews) | 
| **Compliance** | Not enough data | 9.0 (22 reviews) | 

#### Device Support

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Mobile Device Access** | Not enough data | 9.2 (24 reviews) | 
| **Multi-Platform Support** | Not enough data | 8.9 (23 reviews) | 
| **Cross-Platform** | Not enough data | 9.0 (22 reviews) | 

#### Performance

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Reporting** | Not enough data | 8.8 (24 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central MSP** | 6.4/10 | 7 |
| **SureMDM by 42Gears** | N/A | N/A |

#### Generative AI

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **AI Text Summarization** | 6.4 (7 reviews) | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central MSP** | N/A | N/A |
| **SureMDM by 42Gears** | N/A | N/A |

#### System Control

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central MSP** | N/A | N/A |
| **SureMDM by 42Gears** | 8.9/10 | 74 |

#### Platform - Mobile Device Management (MDM)

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Regulation Compliant** | Not enough data | 9.1 (64 reviews) | 

#### Operating System

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Multi-Systems Support** | Not enough data | 8.8 (68 reviews) | 
| **Apple Support** | Not enough data | 7.4 (55 reviews) | 
| **Android Support** | Not enough data | 9.4 (68 reviews) | 

#### Management

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Applicatons Management** | Not enough data | 9.2 (70 reviews) | 
| **Applications Consolidation** | Not enough data | 9.1 (65 reviews) | 
| **Whitelist** | Not enough data | 8.9 (66 reviews) | 
| **Blacklist** | Not enough data | 8.8 (65 reviews) | 
| **Usage Information** | Not enough data | 8.9 (65 reviews) | 

#### Security

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Remote Wipe** | Not enough data | 9.2 (68 reviews) | 
| **Security** | Not enough data | 9.1 (70 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Enterprise Mobility Management

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central MSP** | N/A | N/A |
| **SureMDM by 42Gears** | 8.7/10 | 33 |

#### Platform

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Regulation Compliant** | Not enough data | 9.1 (26 reviews) | 
| **Device Enrollment** | Not enough data | 9.1 (31 reviews) | 
| **Device Configuration** | Not enough data | 9.1 (31 reviews) | 

#### Operating System

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Multiple Mobile Operating System Support** | Not enough data | 8.7 (31 reviews) | 
| **Apple Support** | Not enough data | 8.0 (24 reviews) | 
| **Android Support** | Not enough data | 8.9 (29 reviews) | 

#### Security

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Device Management** | Not enough data | 9.0 (31 reviews) | 
| **Custom Alerts** | Not enough data | 8.5 (28 reviews) | 
| **Security** | Not enough data | 8.8 (31 reviews) | 

#### Management

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Applicatons Management** | Not enough data | 8.8 (30 reviews) | 
| **Applications Consolidation** | Not enough data | 8.5 (26 reviews) | 
| **Whitelist** | Not enough data | 8.3 (26 reviews) | 
| **Blacklist** | Not enough data | 8.1 (24 reviews) | 
| **Usage Information** | Not enough data | 8.6 (28 reviews) | 

#### Agentic AI - Enterprise Mobility Management

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **ManageEngine Endpoint Central MSP** | 7.3/10 | 11 |
| **SureMDM by 42Gears** | N/A | N/A |

#### Analysis

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Threat Detection** | 5.2 (8 reviews) | Not enough data | 

#### Platform

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Unified Communications Platform** | 6.0 (8 reviews) | Not enough data | 
| **Remote Access** | 8.1 (9 reviews) | Not enough data | 
| **ITIL Policy Compliance** | 7.4 (9 reviews) | Not enough data | 
| **Asset Tracking** | 8.7 (10 reviews) | Not enough data | 
| **IT Knowledge Management** | 8.3 (8 reviews) | Not enough data | 

#### Security

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Endpoint Protection** | 6.7 (8 reviews) | Not enough data | 
| **Patch Management** | 8.8 (11 reviews) | Not enough data | 
| **Disaster Recovery** | 6.0 (7 reviews) | Not enough data | 
| **Service Management** | 7.9 (7 reviews) | Not enough data | 
| **Workflow Management** | 7.5 (8 reviews) | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem)

**Unique to ManageEngine Endpoint Central MSP (2):** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management)

**Unique to SureMDM by 42Gears (3):** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Enterprise Mobility Management Software](https://www.g2.com/categories/enterprise-mobility-management), [Remote Support Software](https://www.g2.com/categories/remote-support)


---
## Reviewer Demographics

### By Company Size

| Segment | ManageEngine Endpoint Central MSP | SureMDM by 42Gears | 
|---|---|---|
| **Small-Business** | 37.0% | 21.9% | 
| **Mid-Market** | 48.1% | 46.9% | 
| **Enterprise** | 14.8% | 31.3% | 

### By Industry

#### ManageEngine Endpoint Central MSP

- **Information Technology and Services:** 25.9%
- **Computer & Network Security:** 11.1%
- **Telecommunications:** 7.4%
- **Government Administration:** 7.4%
- **Education Management:** 7.4%
- **Computer Software:** 7.4%
- **Renewables & Environment:** 3.7%
- **Management Consulting:** 3.7%
- **Information Services:** 3.7%
- **Hospital & Health Care:** 3.7%
- **Other:** 18.5%

#### SureMDM by 42Gears

- **Information Technology and Services:** 13.5%
- **Financial Services:** 9.4%
- **Computer & Network Security:** 7.3%
- **Manufacturing:** 6.3%
- **Security and Investigations:** 4.2%
- **Retail:** 4.2%
- **Hospital & Health Care:** 4.2%
- **Automotive:** 3.1%
- **Biotechnology:** 3.1%
- **Computer Software:** 3.1%
- **Other:** 41.7%

---
## Alternatives

### Alternatives to ManageEngine Endpoint Central MSP

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4391 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1090 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (560 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1203 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (440 reviews)
- [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (4011 reviews)
- [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) — 4.6/5 stars (377 reviews)
- [ThreatLocker Zero Trust Platform](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews) — 4.8/5 stars (474 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (781 reviews)

### Alternatives to SureMDM by 42Gears

- [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (394 reviews)
- [SOTI MobiControl](https://www.g2.com/products/soti-mobicontrol/reviews) — 4.3/5 stars (31 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (252 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (4011 reviews)
- [Jamf](https://www.g2.com/products/jamf/reviews) — 4.7/5 stars (2303 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4391 reviews)
- [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) — 4.9/5 stars (425 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1119 reviews)
- [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) — 4.5/5 stars (267 reviews)
- [Iru](https://www.g2.com/products/iru/reviews) — 4.7/5 stars (818 reviews)

---
## Top Discussions

### ManageEngine Endpoint Central MSP

No discussions available for this product.

### SureMDM by 42Gears

- Title: [What is SureMDM Nix used for?](https://www.g2.com/discussions/what-is-suremdm-nix-used-for) — 2 comments, 1 upvote
  > **Top comment:** "SureMDM agent is a client application (which is installed on endpoints like Android,  Windows, iOS, Linux devices/platforms) that establishes communication..."
- Title: [What is Android for enterprise?](https://www.g2.com/discussions/suremdm-what-is-android-for-enterprise) — 1 comment
  > **Top comment:** "Many organizations use Android devices for their daily operations and these devices are expected to meet basic enterprise standards such as minimum hardware..."
- Title: [What are device management apps?](https://www.g2.com/discussions/what-are-device-management-apps) — 1 comment
  > **Top comment:** "Device management applications are built to help IT administrators control, secure, and enforce policies on smartphones, tablets, laptops, and other..."
- Title: [What is a common feature of MDM software?](https://www.g2.com/discussions/what-is-a-common-feature-of-mdm-software) — 1 comment
  > **Top comment:** "Mobile Device Management (MDM) software enables IT teams to safeguard enterprise devices such as mobile phones, laptops, tablets, rugged devices, wearables..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/manageengine-endpoint-central-msp-vs-suremdm-by-42gears)