# Maintenance Care vs UpKeep Comparison --- ## AI Generated Summary - **G2 reviewers report** that Maintenance Care excels in user-friendliness, with many praising its **intuitive interface** that simplifies task management for maintenance teams. Users appreciate how easy it is to navigate and customize the dashboard, making it a strong choice for those who prioritize ease of use. - **According to verified reviews** , UpKeep shines in streamlining communication and transparency, effectively removing the middleman in maintenance processes. Users highlight its ability to keep records of tasks and issues, which enhances collaboration and accountability among team members. - **Users say** that Maintenance Care offers a smooth onboarding experience, which is particularly beneficial for larger businesses. Reviewers mention that the platform is straightforward, allowing users to efficiently list and manage assets, which can be crucial for organizations with extensive inventories. - **Reviewers mention** that UpKeep is very intuitive, with a quick learning curve compared to other CMMS systems. Users appreciate that they can navigate the software without needing extensive training, which can save time and resources during implementation. - **G2 reviewers report** that Maintenance Care provides excellent support, with many users highlighting the quality of assistance they receive. The software's security features, including encryption and multi-factor authentication, also contribute to a sense of safety and reliability for users managing sensitive data. - **According to verified reviews** , while UpKeep has a larger user base and more recent reviews, some users feel it could improve in areas like **preventative maintenance** and **vendor management**. This suggests that while it is a solid choice, there may be specific functionalities that could be enhanced to better meet user needs. | | Maintenance Care | UpKeep | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | | **Total Reviews** | 98 | 1,091 | | **Largest Market Segment** | Mid-Market (56.1% of reviews) | Mid-Market (50.2% of reviews) | | **Entry Level Price** | Free | $20.00 | --- ## Top Pros & Cons ### Maintenance Care Pros: - Ease of Use (13 reviews) - Maintenance Efficiency (9 reviews) Cons: - Work Order Issues (4 reviews) - Not User-Friendly (3 reviews) ### UpKeep Pros: - Ease of Use (101 reviews) - Work Orders (46 reviews) Cons: - Work Order Issues (25 reviews) - Missing Features (17 reviews) --- ## Ratings Comparison | Rating | Maintenance Care | UpKeep | |---|---|---| | **Meets Requirements** | 9.0 (80 reviews) | 8.8 (828 reviews) | | **Ease of Use** | 9.2 (83 reviews) | 9.0 (843 reviews) | | **Ease of Setup** | 8.9 (67 reviews) | 8.6 (668 reviews) | | **Ease of Admin** | 8.9 (63 reviews) | 8.9 (639 reviews) | | **Quality of Support** | 9.3 (78 reviews) | 9.0 (783 reviews) | | **Has the product been a good partner in doing business?** | 9.3 (64 reviews) | 9.0 (621 reviews) | | **Product Direction (% positive)** | 9.2 (74 reviews) | 9.4 (784 reviews) | --- ## Pricing ### Maintenance Care #### Entry-Level Pricing Plan: FREE EDITION Price: Free Description: Start exploring the world of CMMS without risk! Key Features: - Instant Access - User Guide Support - Single User, Single Facility [Browse all 3 editions](https://www.g2.com/products/maintenance-care/pricing) #### Free Trial Yes ### UpKeep #### Entry-Level Pricing Plan: Essential Price: $20.00 Description: Teams looking to track assets and create fundamental preventive maintenance schedules with procedures. Key Features: - Unlimited work orders - Schedule Preventative Maintenance - Custom tasks [Browse all 4 editions](https://www.g2.com/products/upkeep/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Asset Tracking | Product | Score | Reviews | |---|---|---| | **Maintenance Care** | 8.9/10 | 10 | | **UpKeep** | N/A | N/A | #### Asset Definition | Feature | Maintenance Care | UpKeep | |---|---|---| | **Asset Register - Asset Tracking** | 9.0 (10 reviews) | Not enough data | | **Relationships - Asset Tracking** | 9.1 (9 reviews) | Not enough data | | **Costs - Asset Tracking** | 8.9 (9 reviews) | Not enough data | #### Asset Tracking | Feature | Maintenance Care | UpKeep | |---|---|---| | **Location - Asset Tracking** | 8.5 (8 reviews) | Not enough data | | **Status - Asset Tracking** | 8.9 (9 reviews) | Not enough data | | **History - Asset Tracking** | 9.1 (9 reviews) | Not enough data | #### Agentic AI - Asset Tracking | Feature | Maintenance Care | UpKeep | |---|---|---| | **Natural Language Interaction** | Not enough data | Not enough data | ### Asset Performance Management | Product | Score | Reviews | |---|---|---| | **Maintenance Care** | 8.7/10 | 13 | | **UpKeep** | N/A | N/A | #### Monitoring | Feature | Maintenance Care | UpKeep | |---|---|---| | **Use** | 9.0 (13 reviews) | Not enough data | | **Reliability** | 8.8 (13 reviews) | Not enough data | | **Risk** | 8.3 (10 reviews) | Not enough data | #### Analytics | Feature | Maintenance Care | UpKeep | |---|---|---| | **Dashboards** | 8.9 (12 reviews) | Not enough data | | **Performance** | 8.8 (13 reviews) | Not enough data | | **Forecasting** | 8.3 (11 reviews) | Not enough data | #### Agentic AI - Asset Performance Management | Feature | Maintenance Care | UpKeep | |---|---|---| | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Enterprise Asset Management (EAM) | Product | Score | Reviews | |---|---|---| | **Maintenance Care** | N/A | N/A | | **UpKeep** | 8.2/10 | 166 | #### Asset Definition | Feature | Maintenance Care | UpKeep | |---|---|---| | **Asset Register** | Not enough data | 8.7 (154 reviews) | | **Relationships** | Not enough data | 8.6 (150 reviews) | | **Costs** | Not enough data | 8.2 (148 reviews) | | **Types** | Not enough data | 8.5 (150 reviews) | #### Asset Tracking | Feature | Maintenance Care | UpKeep | |---|---|---| | **Location** | Not enough data | 8.6 (143 reviews) | | **Status** | Not enough data | 8.6 (148 reviews) | | **History** | Not enough data | 8.7 (151 reviews) | #### Inventory | Feature | Maintenance Care | UpKeep | |---|---|---| | **Locations** | Not enough data | 8.5 (156 reviews) | | **Spare Parts** | Not enough data | 8.2 (148 reviews) | | **Valuation** | Not enough data | 8.3 (140 reviews) | #### Depreciation | Feature | Maintenance Care | UpKeep | |---|---|---| | **Methods** | Not enough data | 8.1 (128 reviews) | | **Asset Value** | Not enough data | 8.2 (127 reviews) | | **Taxes** | Not enough data | 7.3 (113 reviews) | | **Decomissioning** | Not enough data | 7.6 (114 reviews) | #### Maintenance | Feature | Maintenance Care | UpKeep | |---|---|---| | **Inspections** | Not enough data | 8.8 (154 reviews) | | **Planning** | Not enough data | 8.8 (153 reviews) | | **Predictive** | Not enough data | 8.5 (142 reviews) | | **Corrective** | Not enough data | 8.8 (150 reviews) | | **Unplanned** | Not enough data | 8.6 (153 reviews) | | **Optimization** | Not enough data | 8.5 (148 reviews) | #### Field Service | Feature | Maintenance Care | UpKeep | |---|---|---| | **Planning** | Not enough data | 8.7 (143 reviews) | | **Tracking** | Not enough data | 8.7 (147 reviews) | | **Client Communications** | Not enough data | 8.1 (131 reviews) | #### Monitoring | Feature | Maintenance Care | UpKeep | |---|---|---| | **Use** | Not enough data | 8.6 (148 reviews) | | **Reliability** | Not enough data | 8.4 (144 reviews) | | **Risk** | Not enough data | 8.2 (139 reviews) | #### Contract & Warranty | Feature | Maintenance Care | UpKeep | |---|---|---| | **Contracts** | Not enough data | 7.9 (119 reviews) | | **Warranties** | Not enough data | 8.0 (121 reviews) | | **SLAs** | Not enough data | 7.7 (114 reviews) | #### Analytics | Feature | Maintenance Care | UpKeep | |---|---|---| | **Dashboards** | Not enough data | 8.4 (138 reviews) | | **Performance** | Not enough data | 8.4 (137 reviews) | | **Forecasting** | Not enough data | 8.2 (134 reviews) | #### Integration | Feature | Maintenance Care | UpKeep | |---|---|---| | **ERP** | Not enough data | 7.5 (114 reviews) | | **CAD & PLM** | Not enough data | 7.3 (107 reviews) | | **Accounting** | Not enough data | 7.5 (113 reviews) | #### Agentic AI - Enterprise Asset Management (EAM) | Feature | Maintenance Care | UpKeep | |---|---|---| | **Cross-system Integration** | Not enough data | 6.5 (21 reviews) | ### Predictive Maintenance | Product | Score | Reviews | |---|---|---| | **Maintenance Care** | 7.1/10 | 21 | | **UpKeep** | N/A | N/A | #### Condition Monitoring | Feature | Maintenance Care | UpKeep | |---|---|---| | **Predictive Inspection** | 7.5 (20 reviews) | Not enough data | | **Monitoring** | 7.9 (20 reviews) | Not enough data | | **Condition-Based Maintenance** | 7.8 (20 reviews) | Not enough data | | **Asset Types** | 7.3 (20 reviews) | Not enough data | | **IoT Monitoring** | 6.4 (19 reviews) | Not enough data | #### Detection & Identification | Feature | Maintenance Care | UpKeep | |---|---|---| | **Failure Detection** | 6.5 (20 reviews) | Not enough data | | **Source Identification** | 7.0 (20 reviews) | Not enough data | | **Proactive Alerts** | 6.8 (19 reviews) | Not enough data | #### Analysis & Insights | Feature | Maintenance Care | UpKeep | |---|---|---| | **Root Cause** | 7.1 (20 reviews) | Not enough data | | **Recommendations** | 7.0 (20 reviews) | Not enough data | | **Systemic Risks** | 6.7 (19 reviews) | Not enough data | #### Agentic AI - Predictive Maintenance | Feature | Maintenance Care | UpKeep | |---|---|---| | **Natural Language Interaction** | Not enough data | Not enough data | ### Facility Management | Product | Score | Reviews | |---|---|---| | **Maintenance Care** | 7.7/10 | 60 | | **UpKeep** | 7.5/10 | 45 | #### Agentic AI - Facility Management | Feature | Maintenance Care | UpKeep | |---|---|---| | **Autonomous Task Execution** | Not enough data | 5.1 (18 reviews) | #### Facility Management Platform Features | Feature | Maintenance Care | UpKeep | |---|---|---| | **Maintenance Planning** | 8.7 (57 reviews) | 8.8 (44 reviews) | | **Facility Inventory Management** | 7.6 (52 reviews) | 8.3 (44 reviews) | | **Space Planning** | 7.2 (46 reviews) | 6.9 (43 reviews) | | **Move Management** | 7.2 (42 reviews) | 6.9 (43 reviews) | | **Vendor Management** | 7.0 (45 reviews) | 7.2 (42 reviews) | | **Service Request Portal** | 8.4 (52 reviews) | 8.3 (42 reviews) | | **Green Building Operations** | 6.1 (42 reviews) | 6.3 (42 reviews) | | **Reporting & Dashboards** | 8.2 (50 reviews) | 8.3 (43 reviews) | | **Facility Document Storage** | 7.8 (50 reviews) | 8.3 (40 reviews) | | **Mobile Field Access** | 8.4 (51 reviews) | 8.1 (42 reviews) | ### CMMS | Product | Score | Reviews | |---|---|---| | **Maintenance Care** | 8.7/10 | 25 | | **UpKeep** | 8.3/10 | 515 | #### CMMS Platform Features | Feature | Maintenance Care | UpKeep | |---|---|---| | **Work Order Management** | 9.5 (24 reviews) | 9.2 (506 reviews) ✓ Verified | | **Preventative Maintenance (PM)** | 9.4 (23 reviews) | 8.8 (471 reviews) ✓ Verified | | **Predictive Maintenance (PdM)** | 8.5 (19 reviews) | 8.1 (373 reviews) ✓ Verified | | **Materials Management** | 8.3 (17 reviews) | 8.1 (414 reviews) ✓ Verified | | **Equipment Breakdown Reports** | 8.3 (21 reviews) | 8.2 (388 reviews) ✓ Verified | | **Approval Management** | 8.7 (19 reviews) | 8.5 (422 reviews) ✓ Verified | | **Task Templates** | 8.9 (19 reviews) | 8.4 (431 reviews) ✓ Verified | | **Compliance Auditing** | 8.4 (17 reviews) | 8.0 (340 reviews) ✓ Verified | | **Vendor Management** | 8.1 (18 reviews) | 7.7 (367 reviews) ✓ Verified | | **Reporting & Dashboards** | 8.8 (23 reviews) | 8.3 (450 reviews) ✓ Verified | --- ## Categories **Shared Categories (2):** [CMMS Software](https://www.g2.com/categories/cmms), [Facility Management Software](https://www.g2.com/categories/facility-management) **Unique to Maintenance Care (3):** [Asset Tracking Software](https://www.g2.com/categories/asset-tracking), [Asset Performance Management Software](https://www.g2.com/categories/asset-performance-management), [Predictive Maintenance Software](https://www.g2.com/categories/predictive-maintenance) **Unique to UpKeep (1):** [Enterprise Asset Management (EAM) Software](https://www.g2.com/categories/enterprise-asset-management-eam) --- ## Reviewer Demographics ### By Company Size | Segment | Maintenance Care | UpKeep | |---|---|---| | **Small-Business** | 34.7% | 43.8% | | **Mid-Market** | 56.1% | 50.2% | | **Enterprise** | 9.2% | 6.0% | ### By Industry #### Maintenance Care - **Hospital & Health Care:** 21.4% - **Non-Profit Organization Management:** 11.2% - **Facilities Services:** 8.2% - **Education Management:** 4.1% - **Health, Wellness and Fitness:** 4.1% - **Electrical/Electronic Manufacturing:** 3.1% - **Farming:** 3.1% - **Religious Institutions:** 3.1% - **Hospitality:** 3.1% - **Environmental Services:** 2.0% - **Other:** 36.7% #### UpKeep - **Facilities Services:** 9.4% - **Hospitality:** 4.9% - **Manufacturing:** 4.6% - **Food & Beverages:** 4.2% - **Food Production:** 3.9% - **Non-Profit Organization Management:** 3.6% - **Construction:** 3.4% - **Machinery:** 2.8% - **Real Estate:** 2.7% - **Hospital & Health Care:** 2.6% - **Other:** 58.0% --- ## Alternatives ### Alternatives to Maintenance Care - [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1508 reviews) - [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (681 reviews) - [Fiix CMMS](https://www.g2.com/products/fiix-cmms/reviews) — 4.6/5 stars (476 reviews) - [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews) - [Cryotos](https://www.g2.com/products/cryotos/reviews) — 4.6/5 stars (640 reviews) - [EZO](https://www.g2.com/products/ezo/reviews) — 4.4/5 stars (391 reviews) - [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews) — 4.4/5 stars (628 reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (3992 reviews) - [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (2971 reviews) - [Redzone](https://www.g2.com/products/qad-redzone/reviews) — 4.8/5 stars (556 reviews) ### Alternatives to UpKeep - [MaintainX](https://www.g2.com/products/maintainx/reviews) — 4.8/5 stars (1508 reviews) - [Limble](https://www.g2.com/products/limble/reviews) — 4.8/5 stars (681 reviews) - [eMaint](https://www.g2.com/products/emaint/reviews) — 4.5/5 stars (271 reviews) - [Brightly Asset Essentials](https://www.g2.com/products/brightly-asset-essentials/reviews) — 4.2/5 stars (240 reviews) - [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) — 4.6/5 stars (601 reviews) - [Fiix CMMS](https://www.g2.com/products/fiix-cmms/reviews) — 4.6/5 stars (476 reviews) - [Accruent Maintenance Connection](https://www.g2.com/products/accruent-maintenance-connection/reviews) — 4.4/5 stars (73 reviews) - [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews) — 4.4/5 stars (628 reviews) - [MVP One](https://www.g2.com/products/mvp-one/reviews) — 4.7/5 stars (102 reviews) - [Cryotos](https://www.g2.com/products/cryotos/reviews) — 4.6/5 stars (640 reviews) --- ## Top Discussions ### Maintenance Care No discussions available for this product. ### UpKeep - Title: [What is UpKeep used for?](https://www.g2.com/discussions/what-is-upkeep-used-for) — 1 comment, 1 upvote > **Top comment:** "UpKeep is a CMMS Software offering solutions for asset tracking and ultimately helping maintenance teams operate more efficiently and effectively. The..." - Title: [What is a CMMS used for?](https://www.g2.com/discussions/what-is-a-cmms-used-for) — 1 comment > **Top comment:** "It is a Computerized Maintenance Management System used to track work orders to see if they are completed or the status of them, supplies on hand, and..." - Title: [How much does UpKeep cost?](https://www.g2.com/discussions/how-much-does-upkeep-cost) — 1 comment > **Top comment:** "That was not part of my job, to know the cost, but I do know that they offer different packages depending on how many people have more permissions like..." - Title: [What is UpKeep software?](https://www.g2.com/discussions/what-is-upkeep-software) — 1 comment > **Top comment:** "It is a entry level work order and asset management tool" - Title: [Is there any available settings to enable notifications on android and apple mobiles when a job has been requested?](https://www.g2.com/discussions/35513-is-there-any-available-settings-to-enable-notifications-on-android-and-apple-mobiles-when-a-job-has-been-requested) — 1 comment, 1 upvote > **Top comment:** "Yes! You just have to enable the notification setting in your mobile settings for notifications. I get notified with notification for every work order and so..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/maintenance-care-vs-upkeep)