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Compare MaintainX and Whale 
Featured Products
At a Glance
Market Segments
Mid-Market (49.3% of reviews)
Small-Business (63.4% of reviews)
Entry-Level Pricing
Free 1 Per User Per Month
$99.00 10 User Per Month
MaintainX
Star Rating
(1,374)4.8 out of 5
Market Segments
Mid-Market (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Per User Per Month
Free Trial is available
Browse all 4 pricing plansWhale
Star Rating
(177)4.8 out of 5
Market Segments
Small-Business (63.4% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 10 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MaintainX excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to Whale. Users appreciate its user-friendly interface, which is particularly beneficial for teams with varying levels of tech-savviness.
- According to verified reviews, MaintainX has a robust implementation process, with users highlighting the implementation assistance provided. This support helps teams quickly adapt to the software, making it easier to track work orders and manage maintenance tasks.
- Users say that Whale shines in its ability to consolidate knowledge and information, particularly for support teams. The Screen Recorder feature, which allows users to create guides from recordings, has been noted as a significant productivity booster.
- Reviewers mention that while Whale has a strong focus on knowledge management, it faces challenges in user adoption due to its higher entry-level price. This can be a barrier for smaller businesses looking for cost-effective solutions.
- G2 reviewers highlight that MaintainX's mobile application is particularly well-received, with users noting its ease of use and functionality. This mobile access allows teams to manage tasks on the go, enhancing overall productivity.
- According to recent user feedback, Whale's integration of AI for building playbooks is a standout feature, but some users feel that it could benefit from a more intuitive interface to match the ease of use found in MaintainX.
Pricing
Entry-Level Pricing
MaintainX
Basic Plan
Free
1 Per User Per Month
Free forever. For small teams who need to digitize and track work orders.
- Unlimited Work Orders
- Unlimited requester users
- Real-time messaging
Whale
Team
$99.00
10 User Per Month
For small teams who want to create, manage and share documentation effortlessly
- Unlimited Documentation
- Step Recorder
- Built-in Screen Recorder
Free Trial
MaintainX
Free Trial is available
Whale
Free Trial is available
Ratings
Meets Requirements
9.2
1,240
9.5
138
Ease of Use
9.4
1,262
9.7
146
Ease of Setup
9.1
1,124
9.6
111
Ease of Admin
9.3
984
9.4
93
Quality of Support
9.6
1,205
9.8
127
Has the product been a good partner in doing business?
9.6
969
9.8
88
Product Direction (% positive)
9.7
1,225
9.6
127
Features by Category
Asset Definition
9.4
164
Not enough data
9.0
156
Not enough data
8.7
152
Not enough data
Asset Tracking
8.3
154
Not enough data
8.9
154
Not enough data
9.1
159
Not enough data
Agentic AI - Asset Tracking
7.4
104
Not enough data
Monitoring
9.1
97
Not enough data
9.2
99
Not enough data
8.8
94
Not enough data
Analytics
8.9
94
Not enough data
8.9
97
Not enough data
8.4
92
Not enough data
Agentic AI - Asset Performance Management
7.8
59
Not enough data
7.8
61
Not enough data
Workflow & Automation
9.1
214
Not enough data
9.2
208
Not enough data
8.9
15
Not enough data
8.8
16
Not enough data
8.4
15
Not enough data
Execution
9.0
219
Not enough data
9.1
222
Not enough data
9.0
221
Not enough data
Analytics & Reporting
9.2
222
Not enough data
8.9
202
Not enough data
9.0
209
Not enough data
Enterprise Management
9.0
15
Not enough data
9.1
15
Not enough data
9.0
15
Not enough data
9.5
16
Not enough data
9.4
14
Not enough data
Knowledge Capture
9.0
14
Not enough data
8.7
15
Not enough data
9.0
13
Not enough data
9.0
14
Not enough data
Generative AI
Feature Not Available
Not enough data
8.6
35
Not enough data
Feature Not Available
Not enough data
Agentic AI
8.8
14
Not enough data
8.9
14
Not enough data
8.5
14
Not enough data
Data & Integration
9.1
13
Not enough data
9.1
13
Not enough data
Training & eLearning
Not enough data
9.5
59
Not enough data
8.5
46
Not enough data
9.2
57
Not enough data
9.5
62
Task Tracking
9.2
367
8.6
76
9.2
376
8.2
74
9.3
373
9.0
78
Checklist Options
8.9
366
8.9
82
8.7
336
8.3
68
8.7
341
8.5
71
Software Availability
8.3
323
8.2
68
8.9
359
8.8
78
9.4
379
8.4
65
9.6
375
9.4
79
Asset Definition
9.3
241
Not enough data
8.9
232
Not enough data
8.6
232
Not enough data
8.8
228
Not enough data
Asset Tracking
8.4
229
Not enough data
9.1
239
Not enough data
9.2
237
Not enough data
Inventory
9.0
237
Not enough data
8.9
232
Not enough data
8.6
229
Not enough data
Depreciation
8.0
210
Not enough data
8.1
214
Not enough data
7.1
208
Not enough data
7.6
205
Not enough data
Maintenance
9.4
231
Not enough data
9.3
228
Not enough data
8.9
221
Not enough data
9.2
228
Not enough data
9.1
225
Not enough data
9.0
218
Not enough data
Field Service
9.0
234
Not enough data
9.0
231
Not enough data
8.4
221
Not enough data
Monitoring
9.1
228
Not enough data
9.2
229
Not enough data
8.2
218
Not enough data
Contract & Warranty
7.7
217
Not enough data
7.8
214
Not enough data
7.7
204
Not enough data
Analytics
8.8
226
Not enough data
9.0
227
Not enough data
8.4
210
Not enough data
Integration
7.6
200
Not enough data
7.1
195
Not enough data
7.5
203
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
8.0
37
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
9.1
56
Not enough data
8.0
47
Not enough data
7.3
44
Not enough data
6.8
43
Not enough data
6.9
43
Not enough data
6.9
43
Platform Additional Functionality
Not enough data
9.0
52
Not enough data
8.8
51
Not enough data
8.9
52
Not enough data
9.4
54
Not enough data
9.0
54
Platform Data
Not enough data
8.4
47
Not enough data
8.6
50
Not enough data
9.0
53
Platform
Not enough data
9.2
77
Not enough data
8.0
63
Not enough data
9.2
65
Not enough data
9.3
78
Not enough data
9.6
76
Not enough data
9.3
72
Not enough data
9.0
73
Not enough data
9.4
73
Recruiting and Onboarding
Not enough data
7.2
42
Not enough data
8.8
52
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
7.6
90
Not enough data
Facility Management Platform Features
9.2
458
Not enough data
8.7
446
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
429
Not enough data
8.9
432
Not enough data
Feature Not Available
Not enough data
8.8
442
Not enough data
Feature Not Available
Not enough data
9.1
438
Not enough data
Platform
Not enough data
9.2
77
Not enough data
8.0
63
Not enough data
9.2
65
Not enough data
9.3
78
Not enough data
9.6
76
Not enough data
9.3
72
Not enough data
9.0
73
Not enough data
9.4
73
CMMS Platform Features
9.5
809
|
Verified
Not enough data
9.3
787
|
Verified
Not enough data
8.5
706
Not enough data
8.6
706
|
Verified
Not enough data
8.7
690
|
Verified
Not enough data
8.9
692
|
Verified
Not enough data
9.0
718
|
Verified
Not enough data
8.5
645
|
Verified
Not enough data
8.3
665
|
Verified
Not enough data
8.9
753
|
Verified
Not enough data
Categories
Categories
Shared Categories
MaintainX and Whale are categorized as Standard Operating Procedures
Unique Categories
MaintainX is categorized as SAP Store, Connected Worker Platform, Enterprise Asset Management (EAM), CMMS, Facility Management, Asset Performance Management, and Asset Tracking
Whale is categorized as Training Management Systems and Onboarding
Reviews
Reviewers' Company Size
MaintainX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whale
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
15.2%
Facilities Services
7.3%
Construction
4.6%
Food Production
4.4%
Food & Beverages
4.1%
Other
64.4%
Marketing and Advertising
12.0%
Information Technology and Services
11.4%
Computer & Network Security
6.3%
Computer Software
5.7%
Construction
5.1%
Other
59.4%
Alternatives
Discussions
Does this software has a report generation section on how much a certain preventive would cost?
2 Comments
RG
This software can measure data that as you want, as long as you report the necessary data.
Read more
MaintainX has totally transformed my service department
2 Comments
VL
yes i agree. helps us a lot Read more
CAN YOU ADD MORE FEATURES?
1 Comment
NS
Hi Rizal,
Many thanks for your feedback, it is very important to us.
We would like to add every feature requested by all our amazing customers and we...Read more
What is Whale used for?
1 Comment
Official Response from Whale
For navigating the vast sea of knowledge, onboarding new talents like casting a net, and training as the wind in your sails.
Whale is also used for...Read more
Whale has no more discussions with answers
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