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At a Glance
Market Segments
Mid-Market (49.3% of reviews)
Small-Business (48.3% of reviews)
Entry-Level Pricing
Free 1 Per User Per Month
No pricing available
MaintainX
Star Rating
(1,370)4.8 out of 5
Market Segments
Mid-Market (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Per User Per Month
Free Trial is available
Browse all 4 pricing plansTeamViewer Frontline
Star Rating
(62)4.3 out of 5
Market Segments
Small-Business (48.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about TeamViewer FrontlineSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer Frontline excels in its Remote Support features, particularly with Video Control and Live Feed, which are rated 8.4 and 8.3 respectively, making it a strong choice for businesses needing effective remote assistance.
- Reviewers mention that MaintainX shines in Ease of Use with a score of 9.4, indicating that users find the interface intuitive and straightforward, which is crucial for teams looking to minimize training time.
- G2 users highlight that MaintainX offers a robust Knowledge Base with features like Searchable content rated at 9.0, allowing users to quickly find answers and resources, enhancing overall productivity.
- Users on G2 report that TeamViewer Frontline's Task Tracking capabilities, particularly the Activity Feed and Task Schedules, are well-received, providing clear visibility into ongoing tasks and responsibilities.
- Reviewers say that MaintainX's Quality of Support is exceptional, scoring 9.6, which indicates that users feel well-supported and valued, a critical factor for businesses relying on software for operational efficiency.
- Users report that TeamViewer Frontline's Asset Definition features, while solid, score lower in areas like Costs (8.4) compared to MaintainX, which may affect decision-making for companies focused on asset management.
Pricing
Entry-Level Pricing
MaintainX
Basic Plan
Free
1 Per User Per Month
Free forever. For small teams who need to digitize and track work orders.
- Unlimited Work Orders
- Unlimited requester users
- Real-time messaging
TeamViewer Frontline
No pricing availableFree Trial
MaintainX
Free Trial is available
TeamViewer Frontline
No trial information availableRatings
Meets Requirements
9.1
1,232
8.7
55
Ease of Use
9.4
1,253
8.8
55
Ease of Setup
9.1
1,115
7.8
12
Ease of Admin
9.3
975
7.8
12
Quality of Support
9.6
1,197
8.9
52
Has the product been a good partner in doing business?
9.6
960
7.9
12
Product Direction (% positive)
9.7
1,217
10.0
53
Features by Category
Asset Definition
9.4
161
Not enough data
9.0
153
Not enough data
8.7
149
Not enough data
Asset Tracking
8.3
151
Not enough data
8.9
151
Not enough data
9.1
156
Not enough data
Agentic AI - Asset Tracking
7.4
101
Not enough data
Monitoring
9.1
93
Not enough data
9.2
95
Not enough data
8.8
91
Not enough data
Analytics
8.8
91
Not enough data
8.9
93
Not enough data
8.4
89
Not enough data
Agentic AI - Asset Performance Management
7.7
56
Not enough data
7.7
58
Not enough data
Workflow & Automation
9.1
214
9.3
9
9.2
208
8.8
10
8.9
15
Not enough data
8.8
16
Not enough data
8.4
15
Not enough data
Execution
9.0
219
8.5
9
9.1
222
9.0
8
9.0
221
9.0
8
Analytics & Reporting
9.2
222
9.4
9
8.9
202
8.3
6
9.0
209
9.0
7
Enterprise Management
9.0
15
Not enough data
9.1
15
Not enough data
9.0
15
Not enough data
9.5
16
Not enough data
9.4
14
Not enough data
Knowledge Capture
9.0
14
Not enough data
8.7
15
Not enough data
9.0
13
Not enough data
9.0
14
Not enough data
Generative AI
Feature Not Available
Not enough data
8.6
35
Not enough data
Feature Not Available
Not enough data
Agentic AI
8.8
14
Not enough data
8.9
14
Not enough data
8.5
14
Not enough data
Data & Integration
9.1
13
Not enough data
9.1
13
Not enough data
Task Tracking
9.2
365
Not enough data
9.2
373
Not enough data
9.4
371
Not enough data
Checklist Options
8.9
364
Not enough data
8.7
334
Not enough data
8.7
338
Not enough data
Software Availability
8.3
320
Not enough data
8.9
357
Not enough data
9.4
377
Not enough data
9.6
373
Not enough data
Asset Definition
9.3
241
Not enough data
8.9
232
Not enough data
8.6
232
Not enough data
8.8
228
Not enough data
Asset Tracking
8.4
229
Not enough data
9.1
239
Not enough data
9.2
237
Not enough data
Inventory
9.0
237
Not enough data
8.9
232
Not enough data
8.6
229
Not enough data
Depreciation
8.0
210
Not enough data
8.1
214
Not enough data
7.1
208
Not enough data
7.6
205
Not enough data
Maintenance
9.4
231
Not enough data
9.3
228
Not enough data
8.9
221
Not enough data
9.2
228
Not enough data
9.1
225
Not enough data
9.0
218
Not enough data
Field Service
9.0
234
Not enough data
9.0
231
Not enough data
8.4
221
Not enough data
Monitoring
9.1
228
Not enough data
9.2
229
Not enough data
8.2
218
Not enough data
Contract & Warranty
7.7
217
Not enough data
7.8
214
Not enough data
7.7
204
Not enough data
Analytics
8.8
226
Not enough data
9.0
227
Not enough data
8.4
210
Not enough data
Integration
7.6
200
Not enough data
7.1
195
Not enough data
7.5
203
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
8.0
37
Not enough data
Remote Support
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Hardware Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote Support - Remote Video Support
Not enough data
8.4
29
Not enough data
8.3
27
Not enough data
8.3
27
Content - Remote Video Support
Not enough data
8.2
26
Not enough data
8.8
28
Platform - Remote Video Support
Not enough data
8.0
27
Not enough data
8.6
29
Not enough data
8.9
29
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
7.6
88
Not enough data
Facility Management Platform Features
9.2
455
Not enough data
8.7
444
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
427
Not enough data
8.9
430
Not enough data
Feature Not Available
Not enough data
8.8
440
Not enough data
Feature Not Available
Not enough data
9.1
436
Not enough data
CMMS Platform Features
9.5
802
|
Verified
Not enough data
9.3
783
|
Verified
Not enough data
8.5
703
Not enough data
8.6
702
|
Verified
Not enough data
8.7
687
|
Verified
Not enough data
8.9
690
|
Verified
Not enough data
9.0
715
|
Verified
Not enough data
8.5
643
|
Verified
Not enough data
8.3
662
|
Verified
Not enough data
8.9
749
|
Verified
Not enough data
Categories
Categories
Shared Categories
MaintainX and TeamViewer Frontline are categorized as SAP Store and Connected Worker Platform
Unique Categories
MaintainX is categorized as Standard Operating Procedures, Enterprise Asset Management (EAM), CMMS, Facility Management, Asset Performance Management, and Asset Tracking
TeamViewer Frontline is categorized as Remote Video Support, AR Collaboration Tools, and AR Training Simulator
Reviews
Reviewers' Company Size
MaintainX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer Frontline
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
15.1%
Facilities Services
7.4%
Construction
4.6%
Food Production
4.3%
Food & Beverages
4.1%
Other
64.5%
Information Technology and Services
20.0%
Staffing and Recruiting
6.7%
Consumer Services
6.7%
Computer & Network Security
6.7%
Electrical/Electronic Manufacturing
5.0%
Other
55.0%
Alternatives
Discussions
MaintainX has totally transformed my service department
2 Comments
VL
yes i agree. helps us a lot Read more
Does this software has a report generation section on how much a certain preventive would cost?
2 Comments
RG
This software can measure data that as you want, as long as you report the necessary data.
Read more
CAN YOU ADD MORE FEATURES?
1 Comment
NS
Hi Rizal,
Many thanks for your feedback, it is very important to us.
We would like to add every feature requested by all our amazing customers and we...Read more
TeamViewer Frontline has no discussions with answers
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