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At a Glance
Market Segments
Mid-Market (49.2% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
Free 1 Per User Per Month
Starting at $24.00 2 Users
MaintainX
Star Rating
(1,368)4.8 out of 5
Market Segments
Mid-Market (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Per User Per Month
Free Trial is available
Browse all 4 pricing plansSortly
Star Rating
(25)4.4 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.00 2 Users
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that MaintainX excels in ease of use, scoring 9.4 compared to Sortly's 8.9. Users report that the intuitive interface and streamlined workflows make it easier for teams to adopt and utilize the software effectively.
- Users mention that MaintainX offers superior quality of support, with a score of 9.6 versus Sortly's 8.1. Reviewers highlight the responsiveness and helpfulness of MaintainX's customer service team, which is crucial for resolving issues quickly.
- G2 users report that MaintainX has a better ease of setup, scoring 9.2 compared to Sortly's 7.9. Users appreciate the quick onboarding process and the availability of resources that help them get started without hassle.
- Users on G2 mention that MaintainX has a higher score for meeting requirements at 9.1, while Sortly scores 8.1. Reviewers indicate that MaintainX's features align more closely with their operational needs, particularly in maintenance management.
- Reviewers say that Sortly is favored by small businesses, with 66.7% of reviews coming from this segment, while MaintainX is more popular among mid-market users at 46.8%. This suggests that Sortly may be more tailored for smaller operations, while MaintainX scales better for larger teams.
- Users report that MaintainX has a significantly larger number of reviews (996) compared to Sortly (24), indicating a more established user base and potentially more reliable feedback on its performance and features.
Pricing
Entry-Level Pricing
MaintainX
Basic Plan
Free
1 Per User Per Month
Free forever. For small teams who need to digitize and track work orders.
- Unlimited Work Orders
- Unlimited requester users
- Real-time messaging
Sortly
Advanced
Starting at $24.00
2 Users
Best for maintaining optimal inventory levels.
- 500 Unique Items
- 2 User Licenses
- Unlimited QR code generation
Free Trial
MaintainX
Free Trial is available
Sortly
Free Trial is available
Ratings
Meets Requirements
9.1
1,228
8.1
18
Ease of Use
9.4
1,249
8.9
18
Ease of Setup
9.1
1,111
7.9
17
Ease of Admin
9.3
971
9.0
17
Quality of Support
9.6
1,193
8.1
14
Has the product been a good partner in doing business?
9.6
956
8.6
15
Product Direction (% positive)
9.7
1,213
7.5
14
Features by Category
Asset Definition
9.4
161
Not enough data
9.0
153
Not enough data
8.7
149
Not enough data
Asset Tracking
8.3
151
Not enough data
8.9
151
Not enough data
9.1
156
Not enough data
Agentic AI - Asset Tracking
7.4
101
Not enough data
Monitoring
9.1
93
Not enough data
9.2
94
Not enough data
8.8
91
Not enough data
Analytics
8.8
91
Not enough data
8.9
93
Not enough data
8.4
89
Not enough data
Agentic AI - Asset Performance Management
7.7
56
Not enough data
7.7
58
Not enough data
Workflow & Automation
9.1
214
Not enough data
9.2
208
Not enough data
8.9
15
Not enough data
8.8
16
Not enough data
8.4
15
Not enough data
Execution
9.0
219
Not enough data
9.1
222
Not enough data
9.0
221
Not enough data
Analytics & Reporting
9.2
222
Not enough data
8.9
202
Not enough data
9.0
209
Not enough data
Enterprise Management
9.0
15
Not enough data
9.1
15
Not enough data
9.0
15
Not enough data
9.5
16
Not enough data
9.4
14
Not enough data
Knowledge Capture
9.0
14
Not enough data
8.7
15
Not enough data
9.0
13
Not enough data
9.0
14
Not enough data
Generative AI
Feature Not Available
Not enough data
8.6
35
Not enough data
Feature Not Available
Not enough data
Agentic AI
8.8
14
Not enough data
8.9
14
Not enough data
8.5
14
Not enough data
Data & Integration
9.1
13
Not enough data
9.1
13
Not enough data
Task Tracking
9.2
365
Not enough data
9.2
373
Not enough data
9.4
371
Not enough data
Checklist Options
8.9
364
Not enough data
8.7
334
Not enough data
8.7
338
Not enough data
Software Availability
8.3
320
Not enough data
8.9
357
Not enough data
9.4
377
Not enough data
9.6
373
Not enough data
Asset Definition
9.3
241
Not enough data
8.9
232
Not enough data
8.6
232
Not enough data
8.8
228
Not enough data
Asset Tracking
8.4
229
Not enough data
9.1
239
Not enough data
9.2
237
Not enough data
Inventory
9.0
237
Not enough data
8.9
232
Not enough data
8.6
229
Not enough data
Depreciation
8.0
210
Not enough data
8.1
214
Not enough data
7.1
208
Not enough data
7.6
205
Not enough data
Maintenance
9.4
231
Not enough data
9.3
228
Not enough data
8.9
221
Not enough data
9.2
228
Not enough data
9.1
225
Not enough data
9.0
218
Not enough data
Field Service
9.0
234
Not enough data
9.0
231
Not enough data
8.4
221
Not enough data
Monitoring
9.1
228
Not enough data
9.2
229
Not enough data
8.2
218
Not enough data
Contract & Warranty
7.7
217
Not enough data
7.8
214
Not enough data
7.7
204
Not enough data
Analytics
8.8
226
Not enough data
9.0
227
Not enough data
8.4
210
Not enough data
Integration
7.6
200
Not enough data
7.1
195
Not enough data
7.5
203
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
8.0
37
Not enough data
Multichannel inventory management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
3PL inventory management
Not enough data
6.4
6
Not enough data
Feature Not Available
Not enough data
6.4
6
Inventory Management
Not enough data
8.9
14
Not enough data
Feature Not Available
Not enough data
8.9
6
Not enough data
Feature Not Available
Not enough data
Not enough data
Inventory Management Platform Features
Not enough data
9.0
12
Not enough data
8.2
12
Not enough data
8.7
10
Not enough data
7.8
10
Not enough data
6.0
10
Not enough data
8.0
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.8
10
Barcode support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
7.6
88
Not enough data
Facility Management Platform Features
9.2
455
Not enough data
8.7
444
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
427
Not enough data
8.9
430
Not enough data
Feature Not Available
Not enough data
8.8
440
Not enough data
Feature Not Available
Not enough data
9.1
436
Not enough data
CMMS Platform Features
9.5
798
|
Verified
Not enough data
9.3
782
|
Verified
Not enough data
8.5
703
Not enough data
8.6
701
|
Verified
Not enough data
8.7
686
|
Verified
Not enough data
8.9
690
|
Verified
Not enough data
9.0
715
|
Verified
Not enough data
8.5
643
|
Verified
Not enough data
8.3
662
|
Verified
Not enough data
8.9
748
|
Verified
Not enough data
Categories
Categories
Shared Categories
MaintainX and Sortly are categorized as Asset Tracking
Unique Categories
MaintainX is categorized as SAP Store, Standard Operating Procedures, Connected Worker Platform, Enterprise Asset Management (EAM), CMMS, Facility Management, and Asset Performance Management
Sortly is categorized as Barcode and Inventory Control
Reviews
Reviewers' Company Size
MaintainX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sortly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
15.0%
Facilities Services
7.3%
Construction
4.7%
Food Production
4.3%
Food & Beverages
4.1%
Other
64.6%
Health, Wellness and Fitness
12.5%
Construction
12.5%
Security and Investigations
8.3%
Hospital & Health Care
8.3%
Education Management
8.3%
Other
50.0%
Alternatives
Discussions
MaintainX has totally transformed my service department
2 Comments
VL
yes i agree. helps us a lot Read more
Does this software has a report generation section on how much a certain preventive would cost?
2 Comments
RG
This software can measure data that as you want, as long as you report the necessary data.
Read more
CAN YOU ADD MORE FEATURES?
1 Comment
NS
Hi Rizal,
Many thanks for your feedback, it is very important to us.
We would like to add every feature requested by all our amazing customers and we...Read more
How can I cleanly enter serial numbers in for my equipment?
1 Comment
RD
Hello Krystal! Regina from Sortly here. To add variables such as serial numbers, we recommend using custom fields. To learn how to add custom fields in...Read more
Sortly has no more discussions with answers
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