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At a Glance
Market Segments
Mid-Market (49.3% of reviews)
Small-Business (51.7% of reviews)
Entry-Level Pricing
Free 1 Per User Per Month
Free
MaintainX
Star Rating
(1,370)4.8 out of 5
Market Segments
Mid-Market (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Per User Per Month
Free Trial is available
Browse all 4 pricing plansScribe
Star Rating
(683)4.8 out of 5
Market Segments
Small-Business (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that MaintainX excels in its mobile application, scoring 9.4, which reviewers mention is highly user-friendly and allows for easy access to maintenance tasks on-the-go. In contrast, Scribe's mobile application received a lower score of 7.0, with users noting limitations in functionality.
- Reviewers mention that MaintainX's quality of support is outstanding, scoring 9.6, with many users praising the responsiveness and helpfulness of the support team. Scribe, while still decent at 9.3, has received feedback indicating that response times could be improved.
- Users on G2 highlight MaintainX's strong performance in task scheduling, scoring 9.2, which reviewers say is intuitive and effective for managing maintenance workflows. Scribe, however, scored lower at 7.5, with users mentioning that its scheduling features are less robust and can be cumbersome.
- Reviewers mention that MaintainX's activity feed, scoring 9.2, provides excellent visibility into ongoing tasks and updates, which users find beneficial for tracking progress. In contrast, Scribe's activity feed scored only 8.0, with users noting it lacks some of the detailed insights offered by MaintainX.
- G2 users report that MaintainX's ease of setup is impressive, scoring 9.1, with many reviewers stating that the onboarding process is straightforward and quick. Scribe, while still good at 9.5, has received comments about a slightly more complex setup experience.
- Users say that MaintainX shines in its product direction, scoring 9.7, with many reviewers expressing confidence in the company's roadmap and future updates. Scribe, with a score of 9.5, also has a positive outlook, but some users feel less certain about the pace of new feature releases.
Pricing
Entry-Level Pricing
MaintainX
Basic Plan
Free
1 Per User Per Month
Free forever. For small teams who need to digitize and track work orders.
- Unlimited Work Orders
- Unlimited requester users
- Real-time messaging
Scribe
Basic
Free
Create and share step-by-step documentation for any process from your browser.
- Works with any web app
- Quick customization
- Shareable with link & embed
Free Trial
MaintainX
Free Trial is available
Scribe
Free Trial is available
Ratings
Meets Requirements
9.1
1,232
9.2
612
Ease of Use
9.4
1,253
9.4
620
Ease of Setup
9.1
1,115
9.5
570
Ease of Admin
9.3
975
9.4
282
Quality of Support
9.6
1,197
9.3
309
Has the product been a good partner in doing business?
9.6
960
9.4
262
Product Direction (% positive)
9.7
1,217
9.5
599
Features by Category
Asset Definition
9.4
161
Not enough data
9.0
153
Not enough data
8.7
149
Not enough data
Asset Tracking
8.3
151
Not enough data
8.9
151
Not enough data
9.1
156
Not enough data
Agentic AI - Asset Tracking
7.4
101
Not enough data
Monitoring
9.1
93
Not enough data
9.2
95
Not enough data
8.8
91
Not enough data
Analytics
8.8
91
Not enough data
8.9
93
Not enough data
8.4
89
Not enough data
Agentic AI - Asset Performance Management
7.7
56
Not enough data
7.7
58
Not enough data
Workflow & Automation
9.1
214
Not enough data
9.2
208
Not enough data
8.9
15
Not enough data
8.8
16
Not enough data
8.4
15
Not enough data
Execution
9.0
219
Not enough data
9.1
222
Not enough data
9.0
221
Not enough data
Analytics & Reporting
9.2
222
Not enough data
8.9
202
Not enough data
9.0
209
Not enough data
Enterprise Management
9.0
15
Not enough data
9.1
15
Not enough data
9.0
15
Not enough data
9.5
16
Not enough data
9.4
14
Not enough data
Knowledge Capture
9.0
14
Not enough data
8.7
15
Not enough data
9.0
13
Not enough data
9.0
14
Not enough data
Generative AI
Feature Not Available
Not enough data
8.6
35
Not enough data
Feature Not Available
Not enough data
Agentic AI
8.8
14
Not enough data
8.9
14
Not enough data
8.5
14
Not enough data
Data & Integration
9.1
13
Not enough data
9.1
13
Not enough data
Guide Options
Not enough data
8.2
413
Not enough data
8.5
409
Not enough data
7.7
403
Not enough data
7.8
406
Not enough data
8.2
399
Guide Tools
Not enough data
8.0
395
Not enough data
8.3
399
Not enough data
8.6
408
Not enough data
7.9
387
Access Options
Not enough data
7.1
368
Not enough data
7.6
372
Not enough data
8.0
375
Platform Basics
Not enough data
9.6
385
Not enough data
Feature Not Available
Not enough data
8.7
376
Platform Content
Not enough data
8.4
193
Not enough data
8.1
368
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
8.7
369
Not enough data
8.4
357
Agentic AI - Screen and Video Capture
Not enough data
7.8
127
Task Tracking
9.2
365
8.0
328
9.2
373
7.5
321
9.4
371
8.1
324
Checklist Options
8.9
364
Feature Not Available
8.7
334
7.5
312
8.7
338
8.5
328
Software Availability
8.3
320
7.8
326
8.9
357
8.5
324
9.4
377
7.0
311
9.6
373
9.1
338
Asset Definition
9.3
241
Not enough data
8.9
232
Not enough data
8.6
232
Not enough data
8.8
228
Not enough data
Asset Tracking
8.4
229
Not enough data
9.1
239
Not enough data
9.2
237
Not enough data
Inventory
9.0
237
Not enough data
8.9
232
Not enough data
8.6
229
Not enough data
Depreciation
8.0
210
Not enough data
8.1
214
Not enough data
7.1
208
Not enough data
7.6
205
Not enough data
Maintenance
9.4
231
Not enough data
9.3
228
Not enough data
8.9
221
Not enough data
9.2
228
Not enough data
9.1
225
Not enough data
9.0
218
Not enough data
Field Service
9.0
234
Not enough data
9.0
231
Not enough data
8.4
221
Not enough data
Monitoring
9.1
228
Not enough data
9.2
229
Not enough data
8.2
218
Not enough data
Contract & Warranty
7.7
217
Not enough data
7.8
214
Not enough data
7.7
204
Not enough data
Analytics
8.8
226
Not enough data
9.0
227
Not enough data
8.4
210
Not enough data
Integration
7.6
200
Not enough data
7.1
195
Not enough data
7.5
203
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
8.0
37
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
7.6
88
Not enough data
Facility Management Platform Features
9.2
455
Not enough data
8.7
444
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
427
Not enough data
8.9
430
Not enough data
Feature Not Available
Not enough data
8.8
440
Not enough data
Feature Not Available
Not enough data
9.1
436
Not enough data
CMMS Platform Features
9.5
802
|
Verified
Not enough data
9.3
783
|
Verified
Not enough data
8.5
703
Not enough data
8.6
702
|
Verified
Not enough data
8.7
687
|
Verified
Not enough data
8.9
690
|
Verified
Not enough data
9.0
715
|
Verified
Not enough data
8.5
643
|
Verified
Not enough data
8.3
662
|
Verified
Not enough data
8.9
749
|
Verified
Not enough data
Categories
Categories
Shared Categories
MaintainX and Scribe are categorized as Standard Operating Procedures
Unique Categories
MaintainX is categorized as SAP Store, Connected Worker Platform, Enterprise Asset Management (EAM), CMMS, Facility Management, Asset Performance Management, and Asset Tracking
Scribe is categorized as Work Instructions and Screen and Video Capture
Reviews
Reviewers' Company Size
MaintainX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Scribe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
15.1%
Facilities Services
7.4%
Construction
4.6%
Food Production
4.3%
Food & Beverages
4.1%
Other
64.5%
Computer Software
8.9%
Information Technology and Services
7.9%
Financial Services
4.7%
Accounting
4.3%
Non-Profit Organization Management
4.0%
Other
70.2%
Discussions
Does this software has a report generation section on how much a certain preventive would cost?
2 Comments
RG
This software can measure data that as you want, as long as you report the necessary data.
Read more
MaintainX has totally transformed my service department
2 Comments
VL
yes i agree. helps us a lot Read more
CAN YOU ADD MORE FEATURES?
1 Comment
NS
Hi Rizal,
Many thanks for your feedback, it is very important to us.
We would like to add every feature requested by all our amazing customers and we...Read more
Scribe has no discussions with answers
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