Compare MaintainX and Process Street 
At a Glance
Market Segments
Mid-Market (49.8% of reviews)
Small-Business (71.4% of reviews)
Entry-Level Pricing
Free 1 Per User Per Month
Free Trial Per Month
MaintainX
Star Rating
(1,451)4.8 out of 5
Market Segments
Mid-Market (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Per User Per Month
Free Trial is available
Browse all 4 pricing plansProcess Street
Star Rating
(460)4.6 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MaintainX excels in user-friendliness and implementation, with many users highlighting its simple setup process. One user mentioned that it was "very easy to implement at our company," which contrasts with Process Street, where some users noted challenges in matching specific workflow needs.
- Users say that MaintainX offers exceptional customer support, often described as "above and beyond expectation." In comparison, while Process Street has received positive feedback for its helpful team, it doesn't match the level of support satisfaction reported by MaintainX users.
- Reviewers mention that MaintainX provides a comprehensive solution for managing maintenance tasks, inventory, and checklists all in one platform. This is particularly beneficial for users looking for a streamlined approach, whereas Process Street is praised for its flexibility in creating SOPs but may not offer the same level of integrated functionality.
- According to verified reviews, Process Street is recognized for its automation capabilities, allowing users to trigger processes easily via email. This feature is appreciated by users who value efficiency, but MaintainX's focus on maintenance management may resonate more with those in need of a dedicated CMMS solution.
- Users highlight that MaintainX's mobile application is particularly strong, with a score of 9.4, making it easy to manage tasks on the go. In contrast, Process Street's mobile experience has been noted as less robust, which could be a deciding factor for teams that require mobile access.
- Reviewers note that both platforms have their strengths in ease of use, but MaintainX consistently scores higher across various usability metrics. Users appreciate the "automated and nicely laid out" interface of MaintainX, while Process Street, despite being user-friendly, may not provide the same level of intuitive design.
Pricing
Entry-Level Pricing
MaintainX
Basic Plan
Free
1 Per User Per Month
Free forever. For small teams who need to digitize and track work orders.
- Unlimited Work Orders
- Unlimited requester users
- Real-time messaging
Free Trial
MaintainX
Free Trial is available
Process Street
Free Trial is available
Ratings
Meets Requirements
9.2
1,315
8.9
352
Ease of Use
9.4
1,337
8.8
358
Ease of Setup
9.1
1,197
8.7
224
Ease of Admin
9.3
1,028
8.8
208
Quality of Support
9.6
1,278
9.1
282
Has the product been a good partner in doing business?
9.6
1,012
9.2
192
Product Direction (% positive)
9.7
1,296
8.7
335
Features by Category
Asset Definition
9.4
170
Not enough data
9.1
159
Not enough data
8.7
152
Not enough data
Asset Tracking
8.3
156
Not enough data
8.9
156
Not enough data
9.1
161
Not enough data
Agentic AI - Asset Tracking
7.4
104
Not enough data
Setup
Not enough data
8.7
112
Not enough data
8.9
122
Not enough data
8.5
103
Not enough data
8.6
110
Management
Not enough data
8.9
103
Not enough data
8.6
84
Not enough data
8.6
87
Generative AI
Not enough data
7.7
48
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.1
98
Not enough data
9.2
100
Not enough data
8.8
94
Not enough data
Analytics
8.9
97
Not enough data
8.9
99
Not enough data
8.4
92
Not enough data
Agentic AI - Asset Performance Management
7.8
59
Not enough data
7.8
61
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Workflow & Automation
9.1
215
Not enough data
9.2
209
Not enough data
9.0
16
Not enough data
8.9
18
Not enough data
8.5
16
Not enough data
Execution
9.0
220
Not enough data
9.1
224
Not enough data
9.0
222
Not enough data
Analytics & Reporting
9.2
224
Not enough data
8.9
203
Not enough data
9.0
210
Not enough data
Enterprise Management
9.1
16
Not enough data
9.2
16
Not enough data
9.1
16
Not enough data
9.5
18
Not enough data
9.4
15
Not enough data
Knowledge Capture
9.2
16
Not enough data
8.8
16
Not enough data
9.0
14
Not enough data
9.1
15
Not enough data
Generative AI
Feature Not Available
Not enough data
8.7
36
Not enough data
Feature Not Available
Not enough data
Agentic AI
8.9
15
Not enough data
9.0
15
Not enough data
8.6
15
Not enough data
Data & Integration
8.9
15
Not enough data
9.2
14
Not enough data
Task Tracking
9.2
369
8.8
104
9.2
380
8.8
109
9.4
376
9.0
113
Checklist Options
8.9
369
8.7
113
8.7
337
8.6
92
8.7
344
8.5
75
Software Availability
8.3
324
8.6
99
8.9
362
8.9
104
9.4
383
7.7
72
9.6
378
9.0
104
Asset Definition
9.3
242
Not enough data
8.9
232
Not enough data
8.6
232
Not enough data
8.8
229
Not enough data
Asset Tracking
8.4
229
Not enough data
9.1
239
Not enough data
9.2
237
Not enough data
Inventory
9.0
237
Not enough data
8.9
231
Not enough data
8.6
229
Not enough data
Depreciation
8.0
210
Not enough data
8.1
214
Not enough data
7.1
208
Not enough data
7.6
205
Not enough data
Maintenance
9.4
232
Not enough data
9.3
229
Not enough data
8.9
221
Not enough data
9.2
230
Not enough data
9.1
227
Not enough data
9.0
218
Not enough data
Field Service
9.0
235
Not enough data
9.0
233
Not enough data
8.4
221
Not enough data
Monitoring
9.1
228
Not enough data
9.2
229
Not enough data
8.2
218
Not enough data
Contract & Warranty
7.7
217
Not enough data
7.8
214
Not enough data
7.7
204
Not enough data
Analytics
8.8
226
Not enough data
9.0
227
Not enough data
8.4
210
Not enough data
Integration
7.6
201
Not enough data
7.1
195
Not enough data
7.5
203
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
8.0
37
Not enough data
Nonconformance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality system
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inspection Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Services
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
Not enough data
9.0
14
Not enough data
8.3
12
Not enough data
9.1
13
Field Tools
Not enough data
6.9
6
Not enough data
7.9
12
Not enough data
7.4
12
Not enough data
7.5
16
Not enough data
Feature Not Available
Not enough data
8.9
16
Back Office Tools
Not enough data
7.6
14
Not enough data
9.0
14
Not enough data
8.1
13
Onboarding Setup
Not enough data
9.2
105
Not enough data
8.7
98
Not enough data
9.1
103
Project Tracking
Not enough data
8.6
89
Not enough data
8.3
80
Not enough data
8.7
89
Not enough data
8.9
98
Not enough data
8.6
89
Customer Engagement
Not enough data
8.1
82
Not enough data
8.4
80
Not enough data
8.1
76
Not enough data
8.5
82
Not enough data
8.5
85
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Workflows - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documentation - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform AI Features - Policy Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.5
12
Not enough data
8.6
11
Process Management
Not enough data
8.8
148
Not enough data
8.3
123
Not enough data
8.7
134
Not enough data
8.2
75
Not enough data
8.3
62
Not enough data
8.5
71
Not enough data
8.3
63
Customization
Not enough data
8.4
97
Not enough data
9.1
146
Not enough data
9.0
129
Not enough data
9.1
90
Not enough data
9.0
74
Collaboration
Not enough data
8.9
139
Not enough data
8.6
104
Not enough data
9.1
136
Not enough data
9.2
129
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.1
81
Operational Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Operational Risk Management
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Interface Design
Not enough data
8.9
9
Not enough data
8.3
9
Not enough data
8.8
8
Not enough data
9.4
8
Data Control
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
9.3
9
Publishing
Not enough data
8.5
9
Not enough data
9.0
8
Not enough data
9.6
8
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Security Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
7.6
91
Not enough data
Facility Management Platform Features
9.2
469
Not enough data
8.8
453
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
431
Not enough data
8.9
437
Not enough data
Feature Not Available
Not enough data
8.8
447
Not enough data
Feature Not Available
Not enough data
9.1
445
Not enough data
CMMS Platform Features
9.5
859
|
Verified
Not enough data
9.4
809
|
Verified
Not enough data
8.5
713
Not enough data
8.6
724
|
Verified
Not enough data
8.8
703
|
Verified
Not enough data
8.9
697
|
Verified
Not enough data
9.0
725
|
Verified
Not enough data
8.5
650
|
Verified
Not enough data
8.3
669
|
Verified
Not enough data
8.9
784
|
Verified
Not enough data
Categories
Categories
Shared Categories
MaintainX and Process Street are categorized as Standard Operating Procedures
Unique Categories
MaintainX is categorized as SAP Store, Connected Worker Platform, Enterprise Asset Management (EAM), CMMS, Facility Management, Asset Performance Management, and Asset Tracking
Process Street is categorized as Business Process Management, Workflow Management, AI Agents For Business Operations, Policy Management, Client Onboarding, HR Compliance, Quality Management (QMS), Audit Management, Operational Risk Management, Security Compliance, No-Code Development Platforms, and Mobile Forms Automation
Reviews
Reviewers' Company Size
MaintainX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Process Street
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
15.7%
Facilities Services
7.3%
Construction
4.4%
Food Production
4.3%
Food & Beverages
4.2%
Other
64.1%
Real Estate
12.5%
Information Technology and Services
10.3%
Marketing and Advertising
9.2%
Computer Software
8.1%
Financial Services
6.0%
Other
53.9%
Alternatives
Discussions
MaintainX has totally transformed my service department
2 Comments
VL
yes i agree. helps us a lot Read more
Does this software has a report generation section on how much a certain preventive would cost?
2 Comments
RG
This software can measure data that as you want, as long as you report the necessary data.
Read more
CAN YOU ADD MORE FEATURES?
1 Comment
NS
Hi Rizal,
Many thanks for your feedback, it is very important to us.
We would like to add every feature requested by all our amazing customers and we...Read more
Has anyone integrated with the CRM application, Insightly?
2 Comments
JG
Sorry, we did not perform any integrations with this product! Process Street is pretty pliable though, I would check with Insighlty to see how deep their...Read more
How do you use Process streets?
2 Comments
KT
I use Process Street to manage my customers' onboarding journey!Read more
What does Process Street do?
2 Comments
SK
It allows your team to share tasks within larger group projects and automates many steps or tasks as well.Read more
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