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Compare MaintainX and eFACiLiTY 
Featured Products
At a Glance
Market Segments
Mid-Market (49.4% of reviews)
Small-Business (42.9% of reviews)
Entry-Level Pricing
Free 1 Per User Per Month
No pricing available
MaintainX
Star Rating
(1,375)4.8 out of 5
Market Segments
Mid-Market (49.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Per User Per Month
Free Trial is available
Browse all 4 pricing planseFACiLiTY
Star Rating
(15)4.5 out of 5
Market Segments
Small-Business (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about eFACiLiTYSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MaintainX excels in user-friendliness, making it particularly suitable for teams with varying levels of technical expertise. Users appreciate its intuitive design, which is crucial for an aging maintenance crew, as it significantly enhances their chances of successful adoption.
- According to verified reviews, eFACiLiTY stands out for its simplicity in managing facilities, with users highlighting its easy implementation and operation. This feature allows teams to focus on essential tasks rather than getting bogged down in complex software.
- Users say that MaintainX provides excellent implementation assistance, which is a significant advantage for organizations looking to streamline their maintenance processes. This support helps teams quickly adapt to the software and maximize its potential.
- Reviewers mention that eFACiLiTY offers robust integration capabilities, allowing seamless connectivity with other business tools. This feature is particularly beneficial for organizations that rely on multiple systems to manage their operations effectively.
- G2 reviewers highlight that MaintainX has a strong focus on tracking work orders, which users find invaluable for keeping tabs on ongoing maintenance tasks. This functionality helps teams stay organized and ensures that nothing falls through the cracks.
- According to recent user feedback, eFACiLiTY is praised for its user-friendly interface that accommodates a growing number of users, making it accessible for all stakeholders involved in facility management. This inclusivity enhances collaboration and efficiency across teams.
Pricing
Entry-Level Pricing
MaintainX
Basic Plan
Free
1 Per User Per Month
Free forever. For small teams who need to digitize and track work orders.
- Unlimited Work Orders
- Unlimited requester users
- Real-time messaging
eFACiLiTY
No pricing availableFree Trial
MaintainX
Free Trial is available
eFACiLiTY
Free Trial is available
Ratings
Meets Requirements
9.2
1,241
9.2
12
Ease of Use
9.4
1,263
9.3
12
Ease of Setup
9.1
1,125
Not enough data
Ease of Admin
9.3
985
Not enough data
Quality of Support
9.6
1,206
9.0
12
Has the product been a good partner in doing business?
9.6
970
Not enough data
Product Direction (% positive)
9.7
1,226
10.0
12
Features by Category
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Core HR
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Taxes
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Definition
9.4
164
Not enough data
9.0
156
Not enough data
8.7
152
Not enough data
Asset Tracking
8.3
154
Not enough data
8.9
154
Not enough data
9.1
159
Not enough data
Agentic AI - Asset Tracking
7.4
104
Not enough data
Planning
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
9.7
5
Monitoring
9.1
97
Not enough data
9.2
99
Not enough data
8.8
94
Not enough data
Analytics
8.9
94
Not enough data
8.9
97
Not enough data
8.4
92
Not enough data
Agentic AI - Asset Performance Management
7.8
59
Not enough data
7.8
61
Not enough data
Workflow & Automation
9.1
214
Not enough data
9.2
208
Not enough data
8.9
15
Not enough data
8.8
16
Not enough data
8.4
15
Not enough data
Execution
9.0
219
Not enough data
9.1
222
Not enough data
9.0
221
Not enough data
Analytics & Reporting
9.2
222
Not enough data
8.9
202
Not enough data
9.0
209
Not enough data
Enterprise Management
9.0
15
Not enough data
9.1
15
Not enough data
9.0
15
Not enough data
9.5
16
Not enough data
9.4
14
Not enough data
Knowledge Capture
9.0
14
Not enough data
8.7
15
Not enough data
9.0
13
Not enough data
9.0
14
Not enough data
Generative AI
Feature Not Available
Not enough data
8.6
35
Not enough data
Feature Not Available
Not enough data
Agentic AI
8.8
14
Not enough data
8.9
14
Not enough data
8.5
14
Not enough data
Data & Integration
9.1
13
Not enough data
9.1
13
Not enough data
Platform Basics
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
9.7
5
Platform Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
9.7
5
Additional Functionality - Visitor Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Management
Not enough data
Not enough data
Task Tracking
9.2
367
Not enough data
9.2
376
Not enough data
9.3
373
Not enough data
Checklist Options
8.9
366
Not enough data
8.7
336
Not enough data
8.7
341
Not enough data
Software Availability
8.3
323
Not enough data
8.9
359
Not enough data
9.4
379
Not enough data
9.6
375
Not enough data
Asset Definition
9.3
241
Not enough data
8.9
232
Not enough data
8.6
232
Not enough data
8.8
228
Not enough data
Asset Tracking
8.4
229
Not enough data
9.1
239
Not enough data
9.2
237
Not enough data
Inventory
9.0
237
Not enough data
8.9
232
Not enough data
8.6
229
Not enough data
Depreciation
8.0
210
Not enough data
8.1
214
Not enough data
7.1
208
Not enough data
7.6
205
Not enough data
Maintenance
9.4
231
Not enough data
9.3
228
Not enough data
8.9
221
Not enough data
9.2
228
Not enough data
9.1
225
Not enough data
9.0
218
Not enough data
Field Service
9.0
234
Not enough data
9.0
231
Not enough data
8.4
221
Not enough data
Monitoring
9.1
228
Not enough data
9.2
229
Not enough data
8.2
218
Not enough data
Contract & Warranty
7.7
217
Not enough data
7.8
214
Not enough data
7.7
204
Not enough data
Analytics
8.8
226
Not enough data
9.0
227
Not enough data
8.4
210
Not enough data
Integration
7.6
200
Not enough data
7.1
195
Not enough data
7.5
203
Not enough data
Agentic AI - Enterprise Asset Management (EAM)
8.0
37
Not enough data
Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Facility Booking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Office Maps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workplace Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Administrative Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Space Management
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workplace Management Systems (IWMS)Hide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Space and Facility Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workplace Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Integrated Workplace Management Systems (IWMS) features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Seating Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tech Stack
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
7.6
90
Not enough data
Facility Management Platform Features
9.2
458
9.7
10
8.7
446
9.7
10
Feature Not Available
9.5
10
Feature Not Available
9.0
10
8.3
429
9.7
10
8.9
432
8.8
10
Feature Not Available
8.7
9
8.8
442
9.8
9
Feature Not Available
9.1
9
9.1
438
9.3
9
CMMS Platform Features
9.5
810
|
Verified
Not enough data
9.3
788
|
Verified
Not enough data
8.5
706
Not enough data
8.6
706
|
Verified
Not enough data
8.7
690
|
Verified
Not enough data
8.9
692
|
Verified
Not enough data
9.0
718
|
Verified
Not enough data
8.5
645
|
Verified
Not enough data
8.3
665
|
Verified
Not enough data
8.9
753
|
Verified
Not enough data
Categories
Categories
Shared Categories
MaintainX and eFACiLiTY are categorized as Enterprise Asset Management (EAM), CMMS, and Facility Management
Unique Categories
MaintainX is categorized as SAP Store, Standard Operating Procedures, Connected Worker Platform, Asset Performance Management, and Asset Tracking
eFACiLiTY is categorized as Desk Booking, Space Management, Capital Project Management, Time & Attendance, Sustainability Management, Visitor Management, Core HR, Payroll, Help Desk, and Integrated Workplace Management Systems (IWMS)
Reviews
Reviewers' Company Size
MaintainX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eFACiLiTY
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
15.2%
Facilities Services
7.4%
Construction
4.6%
Food Production
4.4%
Food & Beverages
4.1%
Other
64.3%
Real Estate
14.3%
Information Technology and Services
14.3%
Facilities Services
14.3%
Translation and Localization
7.1%
Oil & Energy
7.1%
Other
42.9%
Alternatives
Discussions
Does this software has a report generation section on how much a certain preventive would cost?
2 Comments
RG
This software can measure data that as you want, as long as you report the necessary data.
Read more
MaintainX has totally transformed my service department
2 Comments
VL
yes i agree. helps us a lot Read more
CAN YOU ADD MORE FEATURES?
1 Comment
NS
Hi Rizal,
Many thanks for your feedback, it is very important to us.
We would like to add every feature requested by all our amazing customers and we...Read more
eFACiLiTY has no discussions with answers
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